Search...

Park View Gloucester

Trier Way, Gloucester, Gloucestershire GL1 1AN
Park View Gloucester Logo
Jobs
Park View Gloucester logo
best of all is the staff. They are all so loving and caring.Julia R(Niece of Resident/Service User)
Park View Gloucester, Gloucester
He always said you'll never find a better place than this . He was so proud of his lovely roomDenise L(Daughter of Resident/Service User)
Park View Gloucester, Gloucester
Park View Gloucester, Gloucester

Park View offers a warm, supportive environment where residents can feel comfortable, valued, and truly at home. With a person-centred approach to care, the team focuses on every aspect of wellbeing, providing anything from light day-to-day assistance to more tailored, specialist support depending on individual needs.

A standout feature of Park View is its collection of 17 Close Care Apartments located on the third floor. These apartments combine the independence and...  

Care Provided by Park View Gloucester

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 102 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact Park View Gloucester to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Charlotte Potter (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2016
  • Last Refurbishment: 2024
  • Number of floors: 4

Room Information

  • Single Rooms (92)
  • Couples/Companion Rooms (5)
  • Single Rooms with ensuite Wet Room (92)
  • Couples/Companion Rooms with ensuite Wet Room (5)

Visiting

  • The home is happy to welcome as many visitors as possible and does not have set visiting times, though Reception support is available between 9am - 5pm Monday - Sunday.

Parking

  • Restricted numbers of parking spaces available on-site, or the multi-story car park at Gloucester Quays can be used.

Park View Gloucester Reviews (107)

Submit a Review
9.4

Park View Gloucester has a Review Score of 9.4 (9.434) out of 10, based on 14 reviews in the last 2 years. Over all time Park View Gloucester has 107 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Park View Gloucester
Loading...
Showing 107 reviews matching selected criteria
Review from Charles R (Son of Resident) published on 14 April 2023 Submitted via Postal Card
Overall Experience
Staff and facilities were very good. Mom had a great time there.

Very pleased, thank you all.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester
Thank you so much! It was truly a pleasure having Mum to stay and lovely for her to pop back and visit.

Wishing the family all best.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Son of Resident) published on 21 February 2023 Submitted via Website
Overall Experience
Could not fault anything with Park View Care Home, staff were wonderful, so was all the entertainment provided.
Rooms were lovely, having everything that was needed to make Mum's stay as comfortable as possible.

Would not hesitate in recommending Park View Care Home to anyone who is thinking of placing their loved ones in a care home.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your lovely review and recommendation - it's been our pleasure and privilege to know and support your wonderful Mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julia C (Daughter of Resident) published on 26 January 2023 Submitted via Website
Overall Experience

As a family, we are absolutely over the moon with Park View, Gloucester. It wasn't easy to take the decision for Mum to go into care but to see her happy, comfortable and so well looked after, we absolutely know we have made the right decision. More importantly, Mum knows she has made the right move, she has a new lease of life and loves her new home. The staff are excellent, nothing is ever too much trouble, we always receive a very warm welcome from everyone and receive regular updates as to how she is doing. The facilities are superb, Mum is very well looked after. This move has transformed Mum's life and ours, knowing she is happy, safe and very well looked after. Thank you Park View!

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your review. We are so happy you're all happy and so pleased Mum settled so well. It's a privilege and a pleasure for us to know and support such a fabulous lady!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from N L (Wife of Resident) published on 13 January 2023 Submitted via Postal Card
Overall Experience
Very lovely, good size bedroom, plenty of space to walk around easily. High standard of cleanliness, food good with varying menus and choice available.

Only comment - drinking water wasn't readily available to residents unable to ask - need more encouragement to drink.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

We thank you for giving us your feedback and we take your comments on board. Encouraging residents to drink enough is one of our top priorities and is key to good physical and mental well-being. We replenish each resident's personal water jug each morning and offer a variety of hot and cold drinks...  

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Diana C (Wife of Resident) published on 13 January 2023 Submitted via Postal Card
Overall Experience
The care and attention to both my husband, while with you, and myself at the home is wonderful.

Thank you all for treating someone with dementia with such care and dignity.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your review. We are always so happy to welcome your husband to stay with us again, and we are so grateful to know you both.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D L (Sister of Resident) published on 20 December 2022 Submitted via Postal Card
Overall Experience

All of your staff cared for and supported my brother throughout his period of respite with you with kindness and dignity. Nothing is ever too much and he always grows from strength to strength under your roof. Thank you.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much - we are so grateful for your lovely feedback and to have had a positive impact on your brother.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kathryn F (Daughter of Resident) published on 19 December 2022 Submitted via Postal Card
Overall Experience

"No one need fear getting old in this country if people can be cared for in places like Park View Care Home". This is what my mother had to say about her stay. Good food, kind and attentive staff. Beautiful rooms in an accessible location.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Your review brought a tear of happiness to our eyes! It is truly a pleasure and privilege to support your mother. Thank you so much for the glowing feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V W (Respite Resident) published on 7 December 2022 Submitted via Postal Card
Overall Experience

I found my whole stay as pleasant as could be considering how far away from home I was - from the sea, friends and South Wales and also I was so sad because my husband had died in mid-March 2022 and I was grieving for him. However, I was also safe to be leaving behind such lovely and kind people, I will remember them all forever.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

It was a pleasure and a privilege to be part of your recovery. Wishing you all the best and thank you for your lovely review. We will also remember you forever.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J F (Resident / Service User) published on 28 November 2022 Submitted via Postal Card
Overall Experience

So well looked after by lovely staff. The facilities are excellent too.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for the lovely review and being a delightful guest. We would love to welcome you back anytime

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V W (Daughter of Resident) published on 22 November 2022 Submitted via Postal Card
Overall Experience

Very helpful friendly staff. Made mum feel at home and encouraged her to join in the activities. The food was very good too. Mum liked looking out over the park.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your lovely review. We really enjoyed having her to stay and she is of course more than welcome back any time.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S W (Daughter of Resident) published on 13 October 2022 Submitted via Website
Overall Experience
*Excellent settling-in procedures.
*All staff are kind and caring.
*Welcoming atmosphere.
*Great communication with families.
*Good knowledge of the needs of individuals.
*Staff work hard to meet both physical and emotional needs.
*Highly recommended for supported, independent living.

*All round, a lovely environment to thrive in!

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much - we are so pleased that you're so happy with the service

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from M H (Husband of Resident) published on 3 October 2022 Submitted via Postal Card
Overall Experience

Very clean, modern accommodation. All facilities to hand. Nothing missing.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your review - so pleased you were so happy with everything.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H W (Respite Resident) published on 23 August 2022 Submitted via Postal Card
Overall Experience

My stay was very good. Facilities - clean, modern, accessible. Food is very good with lots of choices and served in a bright dining room. The staff is very approachable, kind and supportive at all times. The care and nursing staff were wonderful I look forward to my next visit.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your kind words and glowing review. We hope to see you again soon

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R W (Respite Resident) published on 22 August 2022 Submitted via Postal Card
Overall Experience

My wife and I recently spent a week respite care at Park View which was first class from the day we arrived till leaving. The management and staff could not do enough for us. They were all so kind and helpful and our accommodation was like a four-star hotel. If in the future we need it to stay longer in a care home Park View will be our first choice.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

We really appreciate you taking the time to give us this wonderful feedback- thank you so much

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S R (Son of Resident) published on 9 August 2022 Submitted via Website
Overall Experience
My 98-year-old mum has always been fearful of care homes, mainly of the potential to be surrounded by ailing people. In the event, she found her 10 days much of a surprise, and her preconceived ideas were largely dispelled. Being confined to the top floor made it easier, though she suffered from the heat a lot up there. A trade-off in opening the windows and then allowing the noise of traffic in.
In every aspect, she said she was well cared for by your lovely staff members.
She enjoyed getting out for the barbecue but was shocked to see so many wheelchair-confined people from the lower floors. It has made her so much more grateful to be still active. So that has been an eye-opener for her.
She enjoyed her meals but thought she’d eaten too much on occasion.

When leaving, the staff said, “hope we see you again”, to which she replied, “ I hope not”. She’d thought they’d meant when she was incapacitated, not meaning to be hurtful as she’d be happy to return again for respite. Thanks all.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your lovely review, and yes, indeed, we would be delighted to welcome Mum back any time!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Olivia U (Daughter of Resident) published on 22 July 2022 Submitted via Postal Card
Overall Experience

Small touches made a difference - flowers in from and welcome card. Staff very welcoming and caring, knew visitors names and greeted warmly, own kitchen on site was appreciated. Although for respite, so short stay, was a positive experience for the whole family.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your review. We really appreciate your feedback.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J R (Daughter of Resident) published on 5 July 2022 Submitted via Website
Overall Experience

A great experience from the moment we went to took a look around, to the one-week respite stay, which my mother enjoyed immensely. The surroundings were fresh and state of the art and the staff were professional and friendly. Nothing was too much trouble and my mother got to take part in activities and enjoy food which she wouldn't necessarily have in her current care environment. She is already looking forward to her next visit which also means that we can now look forward to our next family holiday, knowing that she will be looked after and enjoy her stay at Park View.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your lovely review! We can't wait for Mum to come back and stay with us again.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D M (Next of Kin) published on 27 June 2022 Submitted via Website
Overall Experience

My mum stayed for 10 days respite care. Was her first experience of care homes. She was anxious about being left without her immediate family. We looked around other local care homes. Park Veiw is purpose built therefore practically everything is right. The rooms are spacious, Mum had a choice of three rooms and choose a room with a wonderful view of the park. The staff were so lovely and kind from the start. When we collected Mum after a much needed rest . She was happy and had made friends with residents and staff alike. Food was amazing, Mum particularly enjoyed the daily cake trolley!

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your lovely review. It was a joy for Mum to stay with us and we're so glad that you both had a great experience.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from R H (Son of Resident) published on 21 June 2022 Submitted via Website
Overall Experience

Park View provides a bright, positive establishment with caring, observant staff. Staff to resident ratios mean that there is always someone nearby to help if needed and the overall impression is of a professional, well-organised and well-run care home. Since Mum moved in she has brightened up considerably and now considers the place to be home.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your kind words. We are so happy to hear that you've seen a positive change in Mum and so glad she's happily settling in.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Vicky B (Daughter of Resident) published on 12 June 2022 Submitted via Postal Card
Overall Experience

I was recommended Park View Gloucester by a family friend, the best thing that ever happened. They care - it is as simple as that. They looked after my dad as one of their own family, and they helped him and the family. Nothing ever seemed too much for them, even though you could see they had so much to do. Always calm and caring, looking after each and all, they knew their ways. I cannot speak any higher of them. Thank you, Park View.

Reply from Pia Potter-Farrant, Operations Manager at Park View Gloucester

Thank you so much for your feedback. It means so much to us to hear how happy you were with Dad's care and that you know how happy we are to have been able and privileged enough to provide it for him.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 08 January 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 23 July 2026

Please contact the Home for additional details.

News (13) & Events (0)

News
  • 15 Jul 2026

    Everyone is looking forward to cheering on the Three Lions together this evening. Watching major sporting events is a fantastic way to bring everyone together, creating opportunities to socialise, reminisce...

  • 12 Jun 2026

    This week we have been reflecting on the many people who contribute to life within our home and taking the opportunity to say a heartfelt thank you. As part of...

  • 07 May 2026

    A huge thank you to everyone who joined us at our care home for our Time for a Cuppa afternoon in support of Dementia UK It was wonderful to see...

Upcoming Events

There are no upcoming events for Park View Gloucester.

Awards / Recognitions (2)

Accreditations

There are no accreditations posted yet for Park View Gloucester.

Meet the Team (8)

Charlotte Potter
Charlotte PotterJob Title:Registered ManagerJoined: 2015

Before working in care, my career spanned diverse industry sectors providing management, accounting, administrative and technical services. Now a registered manager with CQC for older people’s services, I first worked in care as commercial manager for Learning Disability Services some 13 years ago. I then found my passion and career ‘home’ when I took a role as care manager in a home for older people. Since then I have managed residential and nursing homes for older people living with and without dementia and love the different challenges that every day brings. I believe that supporting our staff is key to enabling our residents to live fulfilled and happy lives, and my passion is creating a home that becomes a community where families and friends are welcomed – a place people call ‘home’, that feels like ‘home’.

My Fondest Memory is of my father (not known for showing his emotions, and now sadly passed) greeting me at age 19 after some months away from home, by picking me up and swinging me around saying how he had missed me. It took me back to being a little girl when he used to swing me and my sisters around and we would wait in turn to be swung again.

Pia Potter-Farrant
Pia Potter-FarrantJob Title:Operations ManagerJoined: 2021
I am a customer-focussed Contract and Facilities Manager with a keen interest in the customer experience, either through designing physical environments and experiences, or by driving service and policy change to support a positive experience for all users.
I have experience in supporting the managements of a variety of different public-facing services, either directly through my own and admin support mechanisms, or via the facilities management function. Over time I have worked with a wide range of customers, staff, and stakeholders from all walks of life, all ages and abilities.

I am skilled negotiator and communicator; someone who is patient, compassionate, and takes time to understand people and their behaviours to determine requirements and approaches. I believe that maintaining positive internal and external relationships is key to a productive work environment, and that seeking out community and professional partnerships is essential to inform best practice and keep up to date, share resources and raise the profile of the business.

My Fondest Memory is of spending a week making flowers with paper plates and egg boxes and tissue paper so we could totally fill my grandmother’s (known as Dang) house full of flowers for her return from holiday on Mother’s day. Her face was a picture

Craig Sullivan
Craig SullivanJob Title:Senior Team LeadJoined: 2019

I started my professional carer working in the home improvement industry, working originally in admin the moving into a sales role and leading two sales teams. After personal circumstances I decided to change my carer path to which I became passionate about the development of my team to provide a high quality standard of individually tailored care for each person that I co-support.

I worked with people with learning difficulties and challenging behaviours for seven years, four as a senior team leader where I oversaw individual care on a 1:1 basis. I wanted to expand my knowledge on other sectors of care ranging from dementia to nursing. Since arriving at Parkview in July 2019 I have gained knowledge and support to allow me to progress with confidence to my current position.

My Fondest Memory was of my grandad. He was known as ‘Banky’ from where somebody couldn’t pronounce his name properly. We would always visit him on a Saturday at noon and he would always sit in his chair where he would watch grandstand or watching the horse racing on channel 4. He loved sitting in that chair watching sport drinking his tea.

Emily Hiam
Emily HiamJob Title:Head of CareJoined: 2019

Hi my name is Emily hiam and I have worked at park view for a year and a half, I started working a care setting in 2016 in a small care home.

I then came to park view and felt like I fitted in straight away, I really enjoy being a part of the residents lives! And them a part of mine. I love working with my team and all the staff.

My Fondest Memory I have is of my great grand parents, and going to see them every Sunday playing games and picking apples from the apple tree.

Lisa Jones
Lisa JonesJob Title:Catering ManagerJoined: 2016

Trained at Cheltenham Catering College straight from leaving school in 1982. Worked in a variety of silver service restaurants and Hotels. I then progressed my career to contract catering working in the kitchen sections (Pastry, Mains etc). I was then offered a trainee Catering Manager position with the contract catering company and cooked for the executive dining rooms and workforce, as well as the staff restaurant.

Following this I went to a joint position as a Management couple for Beefeater Restaurants. A career move was made to Unilever foods as a Catering Manager for the next 18 years, catering for executive dining rooms, special functions and over one thousand employees to feed daily. I moved on from this to start my own business as a food hygiene trainer (still am) and although I enjoyed this , I soon missed the Cooking and serving. My passion for cookery helped me make the decision to come and work at Park View when it was offered.

I have worked at Park View for 4 years and have not looked back. I enjoy using my culinary skills to bring exciting new nutritional meals to our Residents.

My Fondest Memory Sitting at my Nan’s kitchen table waiting for her special Toffee Mallow Rice Krispy cakes, made with her own homemade toffee and marshmallows.

Lucy Jukes
Lucy JukesJob Title:Wellbeing Team LeadJoined: 2019

I’m Lucy Wellbeing lead. For the last six years I have held two Wellbeing roles, previously working in Stroud. I moved into care from customer service roles after supporting a close friend as she died of cancer and I promised her I would get a job where I made a difference. I watched Park View being built and was delighted to get the position here. I absolutely love my job and feel it is a real priveledge to be working here at Parkview. My teacher always told me off for talking in class and said I wouldn’t get a job just by the ability to chat.. how wrong she was. I have a passion for making peoples day and making people smile.

I live locally in Tredworth with my two beautiful girls and my husband.

My Fondest Memory…

I only had my grandmother growing up as child. My mum’s parents had died before I was born and my dad’s dad died when I was too young to know him. I remember going to my grandmas house and sitting and chatting to her for hours. She always listened to me and I made her laugh. She always bought us bottles of coke but could never do the lid up properly I got very used to flat coke !

Tony Leccacorcvi
Tony LeccacorcviJob Title:Maintenance ManagerJoined: 2019

I left school and went straight into the army for 10 years and travelled the world which really opened my eyes. Since leaving the army I have learnt a number of trades but over the last 20 years have been working on buildings learning each different aspect. I enjoy the variety of working at Parkview because no two days are the same. I have 5 children and 11 grandchildren and lots of grey hair!

Fondest Memory, I remember going to my grandparents in the prefabs making dens with deckchairs in their flowery garden. I became known for eating the flowers.

Sharon Powell
Sharon PowellJob Title:Head HousekeeperJoined: 2017

I have worked in Care for many years working in different care homes and the hospital. I have worked at Park View since 2016 and started as a carer before being promoted up to Senior Carer but then I made the decision to move over into Housekeeping for our Apartments because it gives me a different perspective of caring for the residents and it gives me a great sense of satisfaction to know all the residents on my floor have a beautiful and clean environment to live in.

Fondest memory – my Nan had her snuff in her pocket and always cooked the best roast dinner – she always used to tell me, “Don’t forget to spray your ha’penny”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Park View Gloucester to verify any information. View our terms and conditions. Park View Gloucester has an Enhanced Service -more info.