Potton View

Our mum recently became a resident and despite the challenging times, she has settled in well and all the staff have provided mum with kindness, support and care. Her room is clean, and she is encouraged to make use of all the residential facilities which include an onsite hairdresser and nail salon. Activities are plentiful and even though mum is unable to tell us about them, due to her dementia, we have photos that show her smiling and taking part in everything. We would fully recommend Potton View.

Covid measures are strictly followed, which we are most grateful for, in protecting us and our family members. We are very much looking forward to restrictions being lifted so more family members can visit mum in her new home.

Couldn't wish for more for my friend that is there.

I am perfectly happy and well cared for.

Care is inadequate and poor. Room is not cleaned for days. Frame and table can't be reached for water and alarm. Toilet is unclean and bin not emptied. Bedding is soiled. Tea is always cold and they don't wake the patient up to drink it hot.

Dad has been really happy in the year since he moved here. It's been the best decision we could have made. He has rediscovered his love of gardening which has been fully supported and his tubs, troughs and hanging baskets have been so beautiful. The staff are lovely and care for him really well, and for us too.

I really feel that I have fallen on my feet here and would have no hesitation in recommending Potton View to others. The care is good, the staff and residents are friendly and cheerful, and the food is good. I have put on a stone since I have been here, which is e subject of much banter between the cooks and myself.

I would like to say how grateful I am to all the staff during this pandemic. Always positive, cheerful with the utmost professionalism in keeping residents safe.

The staff are very helpful and caring. Nothing seems too much trouble. Very impressed with the quality of care. Food is outstanding and apparently plenty to have. All in all, happy with the care.

My nan was cared for with respect and her dignity was always maintained. I thank all the staff at Potton View, they should be very proud of how they run the home, I know I am.

We even enjoyed the Christmas party and buffet. Would recommend!

My mother originally went into the care home for respite having been discharged from hospital. The manager assessed her whilst in hospital and explained how the home was run. I have been immensely impressed. The staff are very friendly, approachable they go out of their way to help residents and families. They have an amazing rapport with the residents and you can clearly see how happy this makes end of life care - happy and comfortable. They have been remarkably patient with my mother, who can be difficult at times. The home is very clean, comfortable and furnished in such a way that it is more like their own home. My mother has a bright spacious room with a lovely view onto the front garden and a bird table has been positioned so that she can watch birds feed. She has an en-suite wet room which is extremely spacious. I don’t think we would find a better home or better care, my thanks go to management and all staff for giving me ‘peace of mind’.

The home is very clean and smells lovely and fresh and everyone seems happy there.

My wife's nan has been here a while now, and all staff and management have gone out of their way to help her with settling in and making her feel like home from home. I can’t thank them all enough for the work they do.

Staff and management of this home are very friendly and approachable, they go out of their way to be very helpful towards the residents and families. Visiting the home where my mother is residing is very enjoyable. My mother's room is very clean and comfortable. I cannot praise all the staff enough for all their hard work. The food is lovely, my mother really enjoys the choices she is offered. The gardens are lovely and my mother as a room with a lovely view into the garden. Very pleased with everything.

It was not easy to acknowledge we had reached the time when we had to take the care route, but it was definitely the right decision. We all have nothing but praise for the manager and all the staff, who are very caring and supportive of her individual disabilities and needs. Her accommodation and the home facilities are excellent, not to mention the lovely homemade food, which has helped mum to regain the weight she lost prior to her arrival at Potton View.

We wanted our mum to be cared for, to feel secure and to be happy and we are delighted to say she has all of those things in abundance.

I have recently had the task of finding a care home for my 96-year-old mum. I eventually chose Potton View as when we approached them, they couldn't have been more helpful and caring, as if mum really mattered. Mum has been there a few weeks now and I can't praise them enough. The staff are so caring to the residents and make us welcome as well. The rooms are lovely and the food is first class as well. I can't thank them enough for caring so lovely for her.

He has a lovely spacious room which is nicely furnished, including an en-suite shower room, all of which are kept very clean as is the whole home. He couldn’t be happier. I am so glad we picked Potton View.

The food was tailored to my particular needs with a daily visit from the chef and my family were also welcomed to come in whenever they wished and the residents also welcomed me at mealtimes.

My father was recently in Potton View for respite care and I have to say that from the moment I walked through the door to have a look around prior to my father's arrival, I was really impressed, with the appearance of the home, it was spotlessly clean, but also very warm and welcoming. Every staff member I came into contact with was friendly and made me feel at ease, even offering me a cup of tea or coffee while I waited to speak to the home's manager. The manager was so helpful and friendly, and was very professional, offering us continued support before, during and even after my father was resident there. I would recommend anyone who needs care for a loved one to have a look around and meet with the lovely staff and manager at Potton View Care Home.

Mum is now back home and continuing to improve and speaks of how grateful she is of the wonderful care she received whilst at Potton View.