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Potton View

Mill Hill, Potton Road, Gamlingay, Sandy, Cambridgeshire SG19 3LW
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The management and staff are excellent and all the carers are kind and thoughtfulGillian S(Daughter of Resident/Service User)
Potton View, Sandy
Potton View, Sandy
Potton View, Sandy

Potton View, in Gamlingay, is a residential home for up to 31 older people. All rooms are easily accessible, being on the ground floor with large en-suite facilities.

The home is nestled between the villages of Gamlingay in Cambridgeshire and Potton in Hertfordshire. There are plenty of local amenities and good transport links nearby.

The building is a large detached bungalow and has its own car park. There are many communal...  

Care Provided by Potton View

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 31 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly fees include personal care, all food and drinks, activities and entertainment.

Contact Potton View to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Zara Hetherington (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2023
  • Number of floors: 1

Room Information

  • Single Rooms (31)
  • Single Rooms with ensuite Wet Room (20)

Visiting

  • 24 hour visiting welcomed

Parking

  • Parking available outside home

Potton View Reviews (58)

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9.4

Potton View has a Review Score of 9.4 (9.433) out of 10, based on 6 reviews in the last 2 years. Over all time Potton View has 58 reviews.

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Showing 58 reviews matching selected criteria
Review from Allan P (Son of Resident) published on 23 July 2019 Submitted via Postal Card
Overall Experience

The overall standard of the care home and staff were3 excellent and would certainly recommend.

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Review from Clarissa B (Great-Niece of Resident) published on 16 July 2019 Submitted via Website
Overall Experience
Potton View is a brilliant care home. My great aunt is so much happier now she is there and being looked after by the friendly and caring staff, they can’t do enough for her and the manager goes in every day to make sure she is happy.
She enjoys the food and her room is so nice with lovely furniture and a door out to the lovely courtyard.

She has a lovely shower room and it is all kept very clean and so is the care home. She couldn’t be happier and so glad we picked Potton View.

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Review from Gemma E (Relative of Resident) published on 15 July 2019 Submitted via Website
Overall Experience
Potton View is a stunning setting. The rooms are beautiful. The kind staff are helpful and respectful and the manager goes above and beyond to welcome the residents. The manager ensured my relative was comfortable and content and demonstrated privacy, dignity and respect are key elements of the personalised care they provide.
I was so impressed by how clean and spacious the home is and how amazing the food is, with variety and choice.

I have already highly recommended Potton View and will continue to do so.

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Review from Yvonne B (Daughter of Resident) published on 21 June 2019 Submitted via Website
Overall Experience

My mother stayed at Potton View for a two-week respite break. I was very happy with her stay as she was treated with kindness, respect and dignity and found it a stimulating environment which has continued to have a positive effect after her return home. She enjoyed the various activities, particularly those involving music and thoroughly enjoyed the home-cooked food. The staff and management are excellent - kind, caring, helpful and professional.

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Review from Maureen S (Sister of Resident) published on 29 May 2019 Submitted via Postal Card
Overall Experience

I visit my sister every week. I have visited lots of care homes, this is the tops, caring and the girls are nice.

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Review from K K (Granddaughter of Resident) published on 20 May 2019 Submitted via Postal Card
Overall Experience

I found all the care staff lovely and my nan has really settled in well now.

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Review from P K (Son-in-law of Resident) published on 17 May 2019 Submitted via Postal Card
Overall Experience
Very good staff, very friendly, can't do enough for you.

Look after mother in law. First class food, very good and kept very clean.

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Review from Angela G (Daughter of Resident) published on 28 March 2019 Submitted via Postal Card
Overall Experience

The home was first class. They all cared for my mother in a very professional and caring way. The home was always lovely and warm and clean. The staff were very cheerful. Nothing was ever too much trouble. Endless cups of tea for us as a family always provided.

Reply from Andy Twite, Regional Manager at Potton View

Thank you so much for your kind words - it is truly wonderful to hear that you have had a fantastic experience at Potton View.

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Review from Jacqueline K (Daughter-in-law of Resident) published on 28 February 2019 Submitted via Website
Overall Experience
Caring staff
Always pleasant
Good food
Lovely comfortable surroundings
Quiet location

Care for relatives and families

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Review from Grant H (Son-in-law of Resident) published on 27 February 2019 Submitted via Website
Overall Experience

Potton View welcomed my father-in-law in January 2019 and since arriving I can see the positive changes in him. Staff are professional, friendly and very knowledgeable with very strong care ethics. Visiting my father-in-law is a pleasure at Potton View. Rooms are modern, clean and have a home from home feel. Potton View really is more than a Care Home - it is a home that cares. I thoroughly recommend this home.

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Review from Gill I (Daughter of Resident) published on 26 February 2019 Submitted via Website
Overall Experience
My dad, who has sight, hearing and mobility issues moved to Potton View in January 2019 and in only a very short time has settled in quickly and feeling very much at home. The staff are very friendly, courteous, helpful and resident-focused with regards to Dad's well-being. I am very pleased that Dad is being so well looked after by the care staff and his quality of life has significantly improved, he has a laugh and a joke and has a new lease of life.
His room is modern, light and spacious with the added luxury of a door which accesses a courtyard giving him independence whilst in a safe environment. Nothing is too much trouble the staff, the food is delicious and varied. When Dad was taken ill with a high temperature the staff acted quickly and professionally ensuring correct action was taken thus putting the minds of the family, unable to be there, at rest.

Overall, I am extremely pleased with Potton View, I would highly recommend it and am so pleased to be a part of this truly wonderful family.

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Review from Rosemary P (Daughter of Resident) published on 21 February 2019 Submitted via Postal Card
Overall Experience

Mum went in for 2 weeks respite as she had not been well and had lost her confidence.

She enjoyed herself and was very well cared for. Food was very good and the staff excellent.

Mum was concerned about losing her independence but realises eventually she will need full-time care and will be happy at Potten View when the time comes.

She is more mobile and looks better than she has done for ages. Thank you so much.

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Review from Debbie L (Wife of Resident) published on 8 February 2019 Submitted via Postal Card
Overall Experience

Staff and management very good, went out of their way to be helpful. Also thought about individual needs.

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Review from Colin K (Son of Resident) published on 25 January 2019 Submitted via Postal Card
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Care and friendly very good.

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Review from Ellie J (Granddaughter of Resident) published on 15 January 2019 Submitted via Website
Overall Experience
Potton View is an excellent new care home with wonderful space for the residents including rooms and communal spaces.
The nurses and the manager are all on hand to help whenever anything needs to be done, day and night.

I have felt very confident having my grandma under their care and I know that she is happy.

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Review from Gary B (Son-in-law of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience

Potton View is a very friendly and pleasant home. My mother-in-law is very happy residing there. The staff are helpful, friendly and cannot do enough for my mother-in-law. I, as her son-in-law, have seen the amazing change in her since she moved in. All the staff are friendly, helpful and the home itself is lovely. I would recommend Potton View to anyone, who's parents needed 24/7 care. My wife no longer has to worry about her mother's wellbeing as we all know my mother-in-law is being well cared for.

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Review from S S (Son-in-law of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience

Potton View is a care home I would recommend to anyone. The staff and management are not only very professional but very caring. They are approachable and treat everyone with respect, dignity and care. The meals are all "home cooked" with the best produce available. We as a family can not thank you all enough for the care and understanding you give.

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Review from Shani S (Daughter of Resident) published on 31 October 2018 Submitted via Postal Card
Overall Experience

From the moment you walk into Potton View it's like "home from home" it has a really warm feel about it. The staff and management are very caring, nothing is too much trouble. They are very supportive, dedicated and professional they treat the residents with respect and really do care for them. Potton View is spotless and to a very high standard. If you are looking for a care home for your loved one, go and visit Potton View, you will not be disappointed.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 September 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

5 Bed Vacancies

Posted: 10 August 2026

Single En Suite

News (1) & Events (0)

News
  • 22 Oct 2025

    The multi-award winning Black Swan Care Group is pleased to announce that it has acquired All Hallows Care Home, in Bungay, Suffolk marking a major strategic investment in local care...

Upcoming Events

There are no upcoming events for Potton View.

Awards / Recognitions (11)

Accreditations

There are no accreditations posted yet for Potton View.

Meet the Team (1)

Zara Hetherington
Zara HetheringtonJob Title:Registered ManagerJoined: 2021
Get to know our Registered Manager!
Zara Hetherington began her career in care at a young age, working in the care home alongside her father for most of her younger years.
As a young woman, Zara studied a Health & Social Care qualification, working in the home in the evenings and weekends.

Since then she has played most roles the care sector has to offer, gaining invaluable experience in multiple jobs including; care assistant, senior carer, deputy manager, unit manager, and now Registered Manager.

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