Pranam Care Centre

49-53 Northcote Avenue, Southall UB1 2AY
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9.8 41 Reviews
  • Pranam Care Centre, Southall
Pranam Care Centre focuses on a positive approach that addresses individual people's needs and abilities.

Caring, skilled staff aim to maintain important links each person has with elements of their personal history such as family, hobbies etc.

Staff understand dementia can cause distress for both the individual and families concerned and they aim is to create an atmosphere which is calm, relaxed and reassuring.

Staff acheive this by taking the time to fully understand life histories; developing well-trained staff; creating and maintaining a supportive environment; ensuring the upkeep of positive and open communication; devising activities with meaning and continuously encouraging family involvement.

Care Provided by Pranam Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1550
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1550

Fees include all meals, accommodation , heat, light, power, laundry services, activities.


Excluded from weekly fees are: Hairdressing, chiropody services, newspapers, personal clothing, toiletries, day trips

The price(s) shown are provided by the care home. Contact Pranam Care Centre for full pricing details and T&Cs.

Contact Pranam Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Pranam Care Centre to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Janice McKenzie (Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (51)
  • Single Rooms with Ensuite Wet Room (2)

Parking

  • Parking on site

9.8

Pranam Care Centre has a Review Score of 9.8 (9.785) out of 10, based on 21 reviews in the last 2 years.
Over all time Pranam Care Centre has 41 reviews.

Overall Experience
  • 33
  • 7
  • 0
  • 0
  • 1
Date Published
  • 41
  • 12
  • 15
  • 21
  • 20
Reviewer Connection to Pranam Care Centre
  • 15
  • 8
  • 8
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 41, showing 41-41
Review from Vabyola Z (Daughter of Resident) published on 17 May 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
Caring, patient and professional staff. Always clean and tidy. My father settled down quickly after joining the care home. The staff are always ready to help the residents and his family.
Friendly atmosphere. Convenient visiting hours.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.785)

Overview of Review Score

The Review Score of 9.8 (9.785) out of 10 for Pranam Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.785 for Pranam Care Centre is calculated as follows: ( (201 Excellents x 5) + (46 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 251 Ratings = 4.785
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Pranam Care Centre is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Jun 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

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Meet the Team (1)

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Janice McKenzie

Job Title: Home manager Joined: 2019

I have over a period of twenty years acquired and developed a repertoire for managing Health and Social Care establishments.


My training and work experiences in various Residential, Nursing and Extra-Care schemes have ensured growth in my intellect and my maturity as a competent and effective manager.


I started on this career path as a carer and through commitment, hard work, dedication and passion, I have moved up the ranks to my current role as a Home manager.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Pranam Care Centre to verify any information. View our terms and conditions. Pranam Care Centre has an Enhanced Service - more info.