






Richard House Care Home in Grantham offers person-centred care for people with residential, respite and palliative care needs and for people living with dementia.
Located on the Gorse Road, Richard House provides ample parking and is a short drive away from local amenities. The purpose-built, 68-bed home successfully combines modern design with comfortable living, and home boasts spacious bedrooms with ensuite wet room facilities, suites, tea-room, beautiful lounge / dining areas, cinema, library and landscaped garden spaces.
Care Provided by Richard House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 68 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Day Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Richard House Care Home for full pricing details and T&Cs.
Contact Richard House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Tanglewood Care Homes
- Private Owned
Person in charge
- Jan Gibbs(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Number of floors: 2
Room Information
- Single Rooms (68)
- Single Rooms with ensuite Wet Room (68)
Visiting
- At Tanglewood care homes, no set visiting hours, and believe guests should be welcome at any time.
Parking
- Richard House has onsite parking
Richard House Care Home Reviews (69)
Richard House Care Home has a Review Score of 9.3 (9.291) out of 10, based on 20 reviews in the last 2 years.
Over all time Richard House Care Home has 69 reviews.
When I was struggling with caring for Dad at home, Richard House wrapped us in a big hug and helped everything be ok. Nothing was too much trouble and after attending for some day sessions to give me a break, the staff gently talked me through their thoughts on him and managed his transition to a full-time resident with compassion. Dad has now been a resident for over a year and whilst his condition means that he is unsettled and confused, the staff (including maintenance, housekeeping and catering - not just the care staff) take the time to interact with him and keep him safe. Any concerns I have had have proven unfounded - there's so much goes on behind the scenes to keep residents healthy, well fed and entertained. I have recommended the service to others and those who have used it have also been very impressed with the staff, surroundings and care. Well done team - you gave me my life back and helped Dad make the most of his too!
Thank you so much for your heartfelt review. We are incredibly grateful for your kind words and are honoured to have been able to support you and your father through such a challenging time. It's wonderful to hear that our team's efforts to create a warm, compassionate environment have made a...
If I could have given this place 0 stars I would. My mum stayed here for 6 days, very poor care. Care record given to another resident was put against my mum, none given to my mum. Staff apologised for this mistake and said it would not happen again but the next day exactly the same. They say the right things but don't deliver. Had to get the CEO involved and tried to ring the home 5 times but no one answered. Don't use this place if you want your relatives to be looked after.
My Father arrived at this care home just over a week ago, after a negative experience with his previous home. From the moment he entered the building, he was enveloped in care and friendship and it was like a light being turned back on in his life. The amount of time taken to find out the little things about my Dad before his arrival was amazing. He loves the staff - they are friendly and caring, and the level of care and attention he is now getting is so much more comprehensive than where was before. Anita who coordinates the activities deserves a special shout-out! As a relative, I also find the staff very friendly and approachable. I feel confident that my Dad is safe with them. I can also recommend the cakes that they leave at reception!
It's truly heartening to hear about the positive impact that your Father's transition to his new care home has had on his well-being. The warmth and support he received from the moment he arrived highlight the genuine care and dedication of the staff at the facility. The attention to detail and the...
Staff are always nice and friendly.
Thank you for your kind words. We're thrilled to hear that you consistently find our staff to be nice and friendly. At Richard House, we prioritise creating a warm and welcoming environment for all residents and visitors, and it's wonderful to know that our team's friendliness has made a positive...
Loss of personal items is sometimes a concern. Perhaps a lost property box would be helpful.
We appreciate your suggestion regarding a lost property box. Maintaining the safety and security of our...
I have been here 7 days and have settled in quite well. I have made good friends and find everyone very friendly.
Creating a welcoming and friendly environment for our residents is one of our top priorities, and we're thrilled that you've found everyone to be so friendly....
Am very happy, feel very comfortable.
If there's anything specific that's contributing to your comfort...
A very well-run home. Caring staff. Immaculate facility.
Thank you for your kind words! We're thrilled to hear that you had a positive experience at our home. Providing exceptional care and maintaining a comfortable environment are top priorities for us. We appreciate your feedback.
Thank you to all for looking after Mum during her stay.
It warms our hearts to know that the home's presentation and...
The manager and her team are a credit to this care hotel.
The work and activities they do to make a stay a good and happy one are outstanding.
The manager and all on level one were fabulous and the reception staff were very helpful. My mum will be back for more respite care. Thank you all!
Our team, led by the manager, is genuinely committed to creating a positive and uplifting environment for all our...
Grandad and Grandma love to be enjoying themselves. Taking part in some activities and interacting with other residents.
We're absolutely delighted to hear that Grandad and Grandma are enjoying themselves in our community! It warms our hearts to know they are actively participating in activities and relishing the opportunity to connect with fellow residents. Creating an engaging and joyful environment for our residents is our top priority, and we're thrilled to have them as cherished members of our community.
All staff are so friendly and welcoming. I visit a friend, I have had some dinners with her. Staff go above and beyond to help us. Must say, Richard House is a lovely place. The overall decor is lovely. I have been on a few visits and the bins in the bedroom and bathroom have been full to the brim and little untidy, but then on other times very clean and tidy. That's the only negative thing I can say. Well done and keep up with the good work. And must say, the activities lady is so nice and very knowledgeable.
Thank you so much for your heartwarming review! We're thrilled to hear that you find our team friendly and welcoming. It's wonderful that you've enjoyed sharing dinners with your friend and we truly appreciate your kind words about our team going above and beyond to assist you. Your positive...
Mum was taken into Richard House on the 7th of November. She was treated very kindly and warmly welcomed. She is very frail and cannot stand, see very well and needs a lot of support. The staff are very cheerful with a lovely sense of humour. We hope she will be happy here.
Thank you for taking the time to share your experience with Richard House. We're delighted to hear that your mum was treated kindly and warmly welcomed into our care. Providing a supportive and cheerful environment is a priority for us, especially for residents who may have specific needs and...
The staff were extremely diligent with Aunty from a food issue. Twice picking up she can't eat. They were very good at following these through on both occasions.
She returned for a pamper day hosted by a particular member of staff and was made to feel most welcome.
Thank you for your review we appreciate your kind words surrounding the pamper session and the mealtime experience for your relative. As previously discussed with the home manager steps were put in place to meet the individual needs of residents that come to Richard House for respite and these will...
The home is a lovely environment to live in.
Thank you for your feedback, we are so pleased you find Richard House a lovely enviornment to call home.
Staff very friendly and helpful. Richard House is very clean and tidy. Rooms are very spacious also ensuite is a plus to the rooms.
Thank you for your review and feedback, we appreciate all feedback and look forward to sharing this review with our team.
The kettle is always on and you are free to help yourself to a drink and and a biscuit.
The Activities co-ordinator is just fabulous along with her wonderful volunteer. They are amazing at keeping the residents entertained and involving them in many activities.
The hair salon is gorgeous along with the nail bar.
All rooms are ensuite with a spacious wet room.
The staff are so helpful and obliging. Nothing is too much trouble.
Food is all prepared and cooked on-site and is very well presented. There are many options to choose from and all diets are catered for.
I moved my Mum from a care home in Lincoln to relocate her to Grantham, and there is no comparison. Richard House is 5 star! Well done to all of the team.
Thank you very much for taking the time to write us a wonderful review. We pride ourselves on exceptional care and an open door policy, where families and loved ones are welcome at any time. We are so pleased your loved one is settled, happy and well cared for in their home. We work incredibly hard...
All staff are friendly and helpful.
Thank you for your review, your feedback is very much appreicated.
My father made the difficult decision to place my mother in a care home earlier in the year and we were all amazed and relieved to find Richard House close to where they were living. We can't say how fantastic the home is. The environment is very well designed, calm, clean and organised and from the beginning the staff were friendly, not just towards my mum, but to all family when they visited her. The manager and her team are exemplary in their care and all did everything they could to help Mum in the final months of her life. They were particularly sensitive in the last week of her life when family were coming and going and made sure that she was never alone. We are extremely grateful to all staff and can only recommend Richard House strongly.
Thank you so much for taking the time to write Richard House Care Home a review. We are very proud of our management and team, we pride ourselves on the exceptional care they provide to all residents. It is vital we have open and honest communication with family and friends, they are a huge part of...
My mum entered Richard House Care Home with complex needs, but from her very first day the whole team cared for not only her in an exemplary manner, but for our whole family. In her final weeks, the care provided went above and beyond what we had expected as she was shown not only professional care, but given dignity, respect and love. I can wholeheartedly recommend Richard House and remain ever grateful to the team.
Thank you for taking the time to write such a wonderful review for Richard House Care Home. Our team pride themselves on going above and beyond not only for our residents but for their loved ones to. We really appreciate all feedback, we know how much this review will mean to the team and look forward to sharing it with them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 12 March 2026Requires improvement
- CaringRequires improvement
- EffectiveRequires improvement
- ResponsiveRequires improvement
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Richard House Care Home.
There are no upcoming events for Richard House Care Home.
Awards / Recognitions (2)
- 30 Jan 2026Recipient: Tanglewood Care Homes
- 28 Feb 2023Recipient: Richard House Care Home
Accreditations
There are no accreditations posted yet for Richard House Care Home.
Meet the Team (0)
There are no Team Members posted yet.
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