Richard House Care Home

Gorse Road, Grantham NG31 9LH
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9.5 65 Reviews
  • Richard House Care Home, Grantham
Richard House Care Home in Grantham offers person-centred care for people with residential, respite and palliative care needs and for people living with dementia.

Located on the Gorse Road, Richard House provides ample parking and is a short drive away from local amenities. The purpose-built, 68-bed home successfully combines modern design with comfortable living, and home boasts spacious bedrooms with ensuite wet room facilities, suites, tea-room, beautiful lounge / dining areas, cinema, library and landscaped garden spaces.
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Care Provided by Richard House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 68 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Contact Richard House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Richard House Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Rachel Smith (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 2

Room Information

  • Single Rooms (68)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (68)

Visiting

  • At Tanglewood care homes, no set visiting hours, and believe guests should be welcome at any time.

Parking

  • Richard House has onsite parking

Richard House Care Home Reviews (65)

9.5

Richard House Care Home has a Review Score of 9.5 (9.538) out of 10, based on 30 reviews in the last 2 years.
Over all time Richard House Care Home has 65 reviews.

Overall Experience
  • 52
  • 8
  • 3
  • 1
  • 1
Date Published
  • 65
  • 3
  • 12
  • 30
  • 35
Reviewer Connection to Richard House Care Home
  • 21
  • 12
  • 8
  • 7
  • 3
  • 3
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 65, showing 61-65
Review from P J (Son of Resident) published on 22 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum was only in Richard House Care Home for just over a fortnight but I was very pleased with the help and care provided. All of the staff and management were helpful and obliging and made my mum feel very welcome. The home is beautifully furnished but, more importantly, all of the staff seemed really
nice and treated the residents with dignity and respect. I was pleased that my mum was in such a caring environment where she made friends with other residents and quickly established positive relationships with the staff.
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Review from Chris B (Son of Resident) published on 18 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a period of ill health, and a nasty fall, my family and her Community Care Nurse felt that a period of respite care would enable my mother to recover more quickly. She is approaching her 99th birthday and is very independent and so took some persuading that this was the right thing to do.
We were delighted that Richard House was able to offer her a place. The home opened at the beginning of April and has been built to a very high standard. The management and staff have been outstanding both in terms of the quality of her care and the welcome they gave to mum and the family. She was able to return home after a week of being very well looked after and much stronger than when she arrived. We would have no hesitation in recommending Richard House to anyone looking for exceptional care.
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Review from C H (Resident) published on 10 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Care Manager and her team are first class and they have the well being of their residents at the forefront of everything that they do. Mum is fiercely independent and moved into Richard House four weeks ago suffering from dementia and in search of somewhere that she could live and hopefully learn
to call home. The Tanglewood staff have taken the time and learned all about mum and developed a well thought out care plan that is specifically tailored to both her personality and her condition. The family are so impressed with both the standard of the home, which is first class in terms of its layout and interior design and the professionalism of the care team. We have spent significant time looking around the area at all the care offerings that are available. We do feel that we have found a care home where mum will now be able to call ‘home’ and where she can enjoy the next chapter of her life. If you are looking for premium care for your loved one please have a look around.
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Review from Graham M (Son of Resident) published on 29 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been fortunate enough to transfer our 94-year-old mother from a different care home to Grantham to be closer to her family. We were concerned and anxious as to how mum would settle into her new surroundings. These fears were soon dispelled - mum was warmly welcomed by caring, friendly staff
and has taken to her new residence like a duck to water. The home is brand new and resembles a five-star hotel rather than a residential care home. Mum has been treated with dignity, respect and kindness and is receiving top-class care by a very professional team led by the management. We would thoroughly recommend Richard House Care Home in Grantham to others seeking a care home for a loved one.
Reply from Jacky Blundell, Marketing and Communications Manager at Richard House Care Home
Thank you for your thoughtful review of Richard House, it is a beautiful care home. We will pass your comments on to the team who will be delighted to hear you are so happy with the service.
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Review from Stephen M (Son of Resident) published on 29 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attended with mum on Wednesday 20th of April when she was admitted to the home. The staff were really friendly and a really good welcome was received. Everything was very clean and new with the home having only recently opened. Mum was well looked after with dignity. The food was cooked and presented
to a very high standard. I am sure mum will feel at home in Richard House Care Home.
Reply from Jacky Blundell, Marketing and Communications Manager at Richard House Care Home
Thank you for your review of our new Richard House Care Home. We will pass your comments on to the team who will be delighted you have found the home and the team so welcoming.
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Current Review Score: 9.5 (9.538)

Overview of Review Score

The Review Score of 9.5 (9.538) out of 10 for Richard House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.538 for Richard House Care Home is calculated as follows: ( (245 Excellents x 5) + (73 Goods x 4) + (19 Satisfactorys x 3) + (5 Poors x 2) + (9 Very Poors x 1) ) ÷ 351 Ratings = 4.538
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Richard House Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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