Richard House Care Home

I moved my Mum from a care home in Lincoln to relocate her to Grantham, and there is no comparison. Richard House is 5 star! Well done to all of the team.

All staff are friendly and helpful.

My father made the difficult decision to place my mother in a care home earlier in the year and we were all amazed and relieved to find Richard House close to where they were living. We can't say how fantastic the home is. The environment is very well designed, calm, clean and organised and from the beginning the staff were friendly, not just towards my mum, but to all family when they visited her. The manager and her team are exemplary in their care and all did everything they could to help Mum in the final months of her life. They were particularly sensitive in the last week of her life when family were coming and going and made sure that she was never alone. We are extremely grateful to all staff and can only recommend Richard House strongly.

My mum entered Richard House Care Home with complex needs, but from her very first day the whole team cared for not only her in an exemplary manner, but for our whole family. In her final weeks, the care provided went above and beyond what we had expected as she was shown not only professional care, but given dignity, respect and love. I can wholeheartedly recommend Richard House and remain ever grateful to the team.

From helping with the difficult decision of placing my mum in temporary care, through to the standard of rooms and excellent food, I would have no hesitation in recommending Richard House. (Their activities coordinator deserves a special shout-out).

The staff are warm and welcoming. The facilities are excellent. It is impeccably clean. The managers offered an amazing level of support and answered all queries. Activities leader shared about exciting events planned.

The home is very good. The food is great. The staff are good and take good care of me.

(Regarding the food, I personally would have preferred more savoury choices, not lots of very sweet sickly cupcakes).

Lovely home.

Very happy with the care and treatment my mum has received. The staff take great care to make everybody feel comfortable, and the home itself is absolutely stunning.

Welcoming staff, happy to help and get my nan involved in activities.

I am very satisfied with the accommodation that I have got and I hope I can stay for a very long time.

An amazing and welcoming atmosphere. Helping my nan make friends and feel involved in all activities.

I visited Richard House for the first time very recently to see my cousin. My first impression on arriving was "WOW", what a stunning building. It gives an initial impression of grandeur and refinery, very pleasing to look at and very calming in its design and layout. Once inside the standard of the building and its contents is a very high specification and has been designed to give a very warming and welcoming feel. The staff is very cheerful and polite and takes great pleasure in welcoming you to the home. I noticed straight away that it is a very lively and active environment, with residents and their respective families openly engaging with other residents in varied activities, along with the members of staff. My cousins room is very nice and relaxing, and has been adapted to suit his personal needs and wishes, just like being at home. This home is a very lovely place and has everything you could or would need to have a very comfortable and enjoyable stay.

The experience from start to present has been top-class! We have been listened to from day one and feel very comfortable coming to visit here with our family. It feels like home - come in, make a brew just like we would at home. I have a handful of favourites here that we feel like they really understand our view, as family. But more importantly, our loved one is cared for, not just as the resident but as a friend.

Home is lovely, staff are very friendly and polite. You can tell that staff truly care and nothing is too much for them. As soon as I arrived, staff offered me a selection of drinks, as I sat spending time with my friend. The home truly has everything you could wish for - a cinema, bar, games room. I cannot recommend this place enough.

Since day 1, the care home has been incredibly supportive, friendly and helpful to my mum's needs. She was recently in another care home and there is not comparison. The staff (all staff) go above and beyond to give my mum confidence and a purpose to fulfil her many hopeful years to come. I would defiantly recommend this care home to all needs, whether respite or recovery needs.

Must say that this place really does tick all the boxes. The staff are all amazing - too many to mention. Great place to come relax and enjoy all the atmosphere that feels real. Thanks guys.

The home is really good for Mum. The home is very welcoming for family pets into the home for pet therapy. The staff are very caring for Mum to make sure that she has everything that she needs. I know that I don't need to worry about the care that she is getting as it is of a very high standard.

Care and attention is first class.