Richmond Villages Witney

Coral Springs Way, Witney OX28 5DG
Review Us
9.3 52 Reviews
  • Richmond Villages Witney, Witney
Richmond Villages Witney is a vibrant and integrated retirement community designed to enhance the health, happiness, and wellbeing of its residents. With a wealth of services and facilities available on-site, the village offers a lifestyle that promotes independence, comfort, and connection.

At the heart of the village lies a luxury care home, providing exceptional dementia, nursing, and residential care in a beautifully presented environment. Each room is tastefully decorated by specialist interior designers and includes electric profiling beds, comfortable yet contemporary furniture, a television, telephone, en-suite shower room, and WiFi access. Richmond Villages Witney also features an exquisite selection of Independent and Assisted Living Apartments.

Residents benefit from outstanding amenities including a wellness spa with a swimming pool, spa pool, steam room, sauna, spa treatment rooms, nail bar, and hair salon. The village also features a restaurant, elegant lounges, a café-bar, library, activities room, and expansive landscaped gardens with a games lawn and wildflower meadow.

Residents at Richmond Villages Witney are supported in living a healthy and happy life in the very best environment with a dedicated and highly skilled care team who are on-site 24/7. The care team is supported by the hospitality team to provide delicious and nutritionally balanced meals, while the activities team organise a wide range of daily activities from art classes and floristry to quizzes and seated chair exercises.

Richmond Villages Witney also offers convalescence stays and respite breaks for those in need of short-term recovery or rest.

For further information or to arrange a visit, contact the friendly Village Advisers. The team looks forward to welcoming new residents to the community.
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Care Provided by Richmond Villages Witney

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1400

We use a bespoke Residential, Dementia and Nursing banding based on individuals needs and wishes - to determine this we request a Pre Admission Assessment and discussion with yourselves.

These prices are only a guideline, please contact Richmond Villages Witney to find out the exact price for your requirements.

Contact Richmond Villages Witney to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Richmond Villages Witney to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Martin Crick (Village Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017

Room Information

  • Single Rooms (63)

Visiting

  • Visitors welcome at any time. Please check-in and check-out at the reception desk.

Parking

  • Free visitor parking is available on-site.

Richmond Villages Witney Reviews (52)

9.3

Richmond Villages Witney has a Review Score of 9.3 (9.307) out of 10, based on 14 reviews in the last 2 years.
Over all time Richmond Villages Witney has 52 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Richmond Villages Witney
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Total of 52, showing 41-52
Review from D D (Wife of Resident) assisted by family/friend published on 12 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful building where it's warm and welcoming. The staff are incredible and nothing is too much trouble for them.


On-site facilities offer a wide range of variety.


Cannot fault Richmond Witney.

Reply from Tracey Connor, Head of Care at Richmond Villages Witney

Thank you very much for your kind words.

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Review from J W (Daughter-in-law of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been delighted with the facility, the care home is beautiful and the staff are so good with my father-in-law. I feel they have time to spend with the residents and I have often turned up to find them sat chatting in a very caring way. The food is also of a high quality with good choices.
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Review from C C (Daughter of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very friendly and efficient.
Reply from Tracy Gardner, Head of Care at Richmond Villages Witney

Thank you very much, I'm delighted to hear that your mum is happy at Richmond Witney.

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Review from Kerry J (Daughter of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is a lovely environment, beautifully decorated. The staff are very attentive and caring. I have total confidence in the way they are looking after my mother.
Reply from Tracy Gardner, Head of Care at Richmond Villages Witney

Thank you so much for your kind words.

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Review from M G (Friend of Resident) published on 18 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited the care home many times and have always found it a very comfortable place to be and the staff are always extremely caring and pleasant. The residents always seem content and well cared for.
Reply from Tracy Gardner, Head of Care at Richmond Villages Witney

Thank you very much for taking the time to write a review, we really appreciate your kind words.

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Review from Athalie F (Resident) assisted by family/friend published on 18 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here a couple of months and the staff are very pleasant and caring. My room is lovely and bright. The medical attention that I have needed has been swiftly and efficiently delivered/provided.
Reply from Tracy Gardner, Head of Care at Richmond Villages Witney

Thank you very much Athalie, we are so pleased that you are enjoying life at Richmond Witney.

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Review from A M (Daughter of Resident) published on 18 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a great relief for me to have my mother in safe hands. Excellent in everything, particularly the people looking after my mother.
Reply from Tracy Gardner, Head of Care at Richmond Villages Witney

Thank you very much for your kind comments.

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Review from W W (Resident) assisted by family/friend published on 31 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very kind and attentive staff, very caring and patient. The room had a lovely view and was comfortable and spacious. The administration team were extremely helpful. The staff had time to give to the residents when needed and the atmosphere was very relaxed.
Reply from Tracy Gardner, Head of Care at Richmond Villages Witney

Thank you for taking the time to add a review, we look forward to seeing you again soon.

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Review from Janette H (Daughter of Resident) published on 30 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following an unexpected fall at home five days prior to mums planned stay at Richmond Retreats Witney, which resulted in 24hour care provided by myself, I was exhausted and phoned to cancel mums stay and our very much needed holiday. From that phone call, a huge weight was instantly lifted. Mum was
accepted to received care in the recently opened care home. The standard of care given to mum was outstanding by all grades of staff. Mum was treated with the utmost dignity and respect. Her room, personally chosen by myself was scrupulously clean, nicely decorated and had an ensuite bathroom with aids for safety and comfort.
Highly recommended in all areas.
Reply from Tracy Gardner, Head of Care at Richmond Villages Witney

Thank you so much for your kind words Janette, it was a pleasure to have your mother staying with us.

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Review from P W (Wife of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been cared for with consideration and thoughtfulness way beyond the call of duty.
Reply from Suzi Morgan, Village Adviser at Richmond Villages Witney

Thank you very much for your kind words.

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Review from Shelley B (Daughter of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent - Dad seems very happy and settled here.
Reply from Suzi Morgan, Village Adviser at Richmond Villages Witney

Thank you for taking the time to submit a review Shelley, we are delighted to hear that your dad is happy and settled.

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Review from Beryl G (Wife of Resident) published on 23 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with the excellent care and attention given to my husband.
Reply from Suzi Morgan, Village Adviser at Richmond Villages Witney

Thank you for taking the time to leave a review Beryl, we are delighted to hear that you are both happy.

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Current Review Score: 9.3 (9.307)

Overview of Review Score

The Review Score of 9.3 (9.307) out of 10 for Richmond Villages Witney is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.355 for Richmond Villages Witney is calculated as follows: ( (105 Excellents x 5) + (32 Goods x 4) + (18 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 166 Ratings = 4.355
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.952 Points relating to the number of positive Reviews for Richmond Villages Witney is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6. 12 Positive Reviews ÷ 12.6 = 0.952
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Meet the Team (5)

Martin

Martin Crick

Job Title: Village Manager

Martin brings over 20 years of experience in the luxury property market and retirement sector. His mission is clear: to deliver unparalleled, person-centred care, ensuring residents thrive in their later years.

Jo

Jo Cambrey

Job Title: Deputy Village Manager/Head of Activities Joined: 2016

Following my diploma in Hotel Catering & Management I opened my own business - Bristol Cathedral Restaurants – which incorporated the Cathedral coffee shop, the school catering franchise and the Norman Chapter House event catering.


When I moved to Oxford I had a change of career direction and started working at a special needs school in Abingdon, so rewarding to see how the children benefitted from the specialist teaching facility there.


In November 2016 I was offered the position of Head of Activities here at Richmond Witney and started here on the very day our main building opened. In 2022 I took on the Deputy Village Manager role alongside the Head of Activities. I love working here – every day is different – and hope to make our residents lives fulfilling.

Carla

Carla Timms

Job Title: Senior Village Advisor

Carla has 18 years of sales and marketing experience and she aims to deliver exceptional customer service and ensure that families and residents understand how Richmond Villages is different from other care home settings.

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Denise Cleaver

Job Title: Head of Care

My name is Denise Cleaver, and I am the Head of Care for the nursing floor at Richmond Villages Witney. On the care floor, we care and support people who have a nursing need or are people living with Dementia. I am a qualified nurse R.N.M.H. and have a level 5 registered manager's award as well as a Diploma in management through the Institute of Management.


I have worked in the care field for thirty years, starting as a care assistant and then completing my nursing course. Since that time, I have worked in Management for charities, the NHS or in private nursing homes.


Person centred care is at the heart of what I believe, and I enjoy working with teams and colleagues and families to ensure that each person we support is at the heart of what we do, I am proud that the nursing homes I have supported in the past who had improved in quality to obtain good ratings with CQC, and gained positive reputations in their communities.


I am looking forward to working with Richmond Villages, whose philosophies line up with my own.

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Abbie Shepherd

Job Title: Clinical Lead

Abbie is the Clinical Lead.

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