
The activities provided were most enjoyable and stimulatingLiz B(Wife of Resident/Service User)

compassionate and professional careLinda N(Sister of Resident/Service User)

The team at Richmond are warm, knowledgeable and caringJenny B(Daughter-in-law of Resident/Service User)

The activities provided were most enjoyable and stimulatingLiz B(Wife of Resident/Service User)

compassionate and professional careLinda N(Sister of Resident/Service User)

The team at Richmond are warm, knowledgeable and caringJenny B(Daughter-in-law of Resident/Service User)

Bupa Witney Care Home is located within Richmond Villages Witney, a vibrant retirement community. You don't need Bupa health insurance to become a Richmond Villages resident.
The community is designed to enhance the health, happiness, and wellbeing of its residents. With a wealth of services and facilities available on-site, the village offers a lifestyle that promotes independence and social wellbeing.
The luxury Bupa care home provides exceptional dementia, nursing, and residential...
Bupa Witney Care Home is located within Richmond Villages Witney, a vibrant retirement community. You don't need Bupa health insurance to become a Richmond Villages resident.
The community is designed to enhance the health, happiness, and wellbeing of its residents. With a wealth of services and facilities available on-site, the village offers a lifestyle that promotes independence and social wellbeing.
The luxury Bupa care home provides exceptional dementia, nursing, and residential care in a beautifully presented environment. Each room is tastefully decorated by specialist interior designers and includes electric profiling beds, comfortable yet contemporary furniture, en-suite shower rooms, a television and telephone. Richmond Villages Witney also features an exquisite selection of Independent and Assisted Living Apartments in the wider village.
Residents benefit from outstanding amenities including a wellness spa with a swimming pool, spa pool, steam room, sauna, spa treatment rooms, nail bar, and hair salon. The village also features a restaurant, elegant lounges, a café-bar, library, activities room, and expansive landscaped gardens with a games lawn and wildflower meadow.
Residents at Richmond Villages Witney are supported in living a healthy and happy life in the very best environment with a dedicated and highly skilled care team who are on-site 24/7. The care team is supported by the hospitality team to provide delicious and nutritionally balanced meals, while the activities team organise a wide range of daily activities from art classes and floristry to quizzes and seated chair exercises.
Bupa Witney Care Home also offers convalescence stays and respite breaks for those in need of short-term recovery or rest.
For further information or to arrange a visit, contact the friendly Village Advisers. The team looks forward to welcoming new residents to the community.
Care Provided by Bupa Witney Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 63 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Accreditations
- Adopt A Grandparent
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We use a bespoke Residential, Dementia and Nursing banding based on individuals needs and wishes - to determine this we request a Pre Admission Assessment and discussion with yourselves.
The price(s) shown are provided by the care home. Contact Bupa Witney Care Home for full pricing details and T&Cs.
Contact Bupa Witney Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Richmond Villages
- Private Owned
Person in charge
- Martin Crick (Village Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2017
Room Information
- Single Rooms (63)
Visiting
- Visitors welcome at any time. Please check-in and check-out at the reception desk.
Parking
- Free visitor parking is available on-site.
Bupa Witney Care Home Reviews (68)
Bupa Witney Care Home has a Review Score of 9.5 (9.505) out of 10, based on 24 reviews in the last 2 years.
Over all time Bupa Witney Care Home has 68 reviews.
Excellent, committed, thoughtful attention. Great team - thank you.
Excellent, committed, thoughtful attention. Great team - thank you.
When viewing Richmond I felt very confident that he would be safe and well cared for.
His room was very comfortable and well equipped. Plenty of activities and good food.
The Village setting is in lovely well kept grounds.
When viewing Richmond I felt very confident that he would be safe and well cared for.
His room was very comfortable and well equipped. Plenty of activities and good food.
The Village setting is in lovely well kept grounds.
Thank you so much for your lovely feedback, we hope to welcome your Father back to Richmond Witney again soon.
I was in Richmond Witney for respite. I enjoyed my stay very much in every respect and would return.
I was in Richmond Witney for respite. I enjoyed my stay very much in every respect and would return.
It was a pleasure to have you staying with us. Thank you so much for taking the time to leave a review. We look forward to you staying with us again soon.
Richmond and all the staff have provided excellent care whilst my mother was a resident. My mother was taken unwell and subsequently passed away. During this time I could not praise all the staff highly enough for the care, kindness and consideration shown at all times to my mother and the family.
Richmond and all the staff have provided excellent care whilst my mother was a resident. My mother was taken unwell and subsequently passed away. During this time I could not praise all the staff highly enough for the care, kindness and consideration shown at all times to my mother and the family.
Thank you for your kind words, Christine, it was a privilege to care for your Mother.
The administrative and care staff at Richmond Village were supportive, flexible and did their best to help in very complex and trying circumstances. While there were occasional glitches in communication between departments this is to be expected in any organisation and issues were dealt with...
The administrative and care staff at Richmond Village were supportive, flexible and did their best to help in very complex and trying circumstances. While there were occasional glitches in communication between departments this is to be expected in any organisation and issues were dealt with effectively. The food was excellent and again, specific requests were well met, if not always without a little prompting.
Several members of the team went above and beyond to provide help and support.
Amazing staff - without exception, kind and caring and a smile for us and looked after my mother with genuine affection, competence, fun and did all they could to make us all feel welcome. 10/10
Amazing staff - without exception, kind and caring and a smile for us and looked after my mother with genuine affection, competence, fun and did all they could to make us all feel welcome. 10/10
Thank you so much for your kind words Charlotte.
Very impressed with staff, cleanliness and efficiency.
Very impressed with staff, cleanliness and efficiency.
Thank you, David, we really appreciate your kind words.
Excellent facilities and cleanliness. Friendly staff.
Excellent facilities and cleanliness. Friendly staff.
Thanks so much.
Came into Richmond from hospital and is now a different person.
Came into Richmond from hospital and is now a different person.
Thank you for your kind words Ashley.
Very, very happy.
Very, very happy.
Thanks so much Valerie, it was a pleasure having you staying with us.
The difference in my mother since she moved to Richmond Witney is astonishing. She has started joining in with the varied choice of activities and particularly enjoys the singing on a Monday afternoon. The staff are so helpful and patient and mum frequently tells me how kind they are to her. The...
The difference in my mother since she moved to Richmond Witney is astonishing. She has started joining in with the varied choice of activities and particularly enjoys the singing on a Monday afternoon. The staff are so helpful and patient and mum frequently tells me how kind they are to her. The standard of the food is very high and even though eating was an issue at her previous nursing home, mum has actually put on weight since her arrival in Richmond Witney. Because she has grown trust the people who care for her and because of their kindness and gentle persuasion mum will pretty much do anything she is asked to, including showering, which was previously a very unpleasant, traumatic experience for all involved. I am so happy mum has the privilege of living in such a beautiful place being looked after by such dedicated and genuinely caring people.
Thank you so much for your kind words, Christine. It really is a pleasure to see your mum enjoying life at Richmond Witney.
My husband has been here for two months and I am very impressed by the informal, caring, friendly atmosphere. At mealtimes shared with staff and visitors, it feels like a large family dining table. Simple food suitable to the tastes of 80-year-olds is served with personal attention to foibles. The...
My husband has been here for two months and I am very impressed by the informal, caring, friendly atmosphere. At mealtimes shared with staff and visitors, it feels like a large family dining table. Simple food suitable to the tastes of 80-year-olds is served with personal attention to foibles. The administrative staff have gon our of their way to be available for requests. The entertainment team are immensely flexible.
Thank you for taking the time to leave a review, we are so pleased that your husband is settling in well.
I am pleased to say I am very comfortable here. Staff are very kind and capable.
I am pleased to say I am very comfortable here. Staff are very kind and capable.
Thank you so much for your kind words Ivy.
The care received by my mother has been excellent. The staff here cared for her needs and for her family too. It is a lovely environment, comfortable, bright and cheery.
The care received by my mother has been excellent. The staff here cared for her needs and for her family too. It is a lovely environment, comfortable, bright and cheery.
My client entered Richmond Witney at the end of January 2018 for a temporary stay which has resulted in a permanent stay. The staff have been wonderful and extremely accommodating. They have gone above and beyond what is expected of them and more than you would normally receive in other care homes....
My client entered Richmond Witney at the end of January 2018 for a temporary stay which has resulted in a permanent stay. The staff have been wonderful and extremely accommodating. They have gone above and beyond what is expected of them and more than you would normally receive in other care homes. The facilities and standard of accommodation at Richmond Witney are exceptional.
Thank you so much for your kind words.
I was seriously ill after Christmas 2017 and extremely well looked after in the care home, for which I am extremely grateful. Richmond Witney is perfect, nothing is ever too much trouble to the staff and I feel very much at home here surrounded by many friends. It is very much as I hoped it would...
I was seriously ill after Christmas 2017 and extremely well looked after in the care home, for which I am extremely grateful. Richmond Witney is perfect, nothing is ever too much trouble to the staff and I feel very much at home here surrounded by many friends. It is very much as I hoped it would be.
Thank you so much for your kind words.
A beautiful building where it's warm and welcoming. The staff are incredible and nothing is too much trouble for them.
On-site facilities offer a wide range of variety.
Cannot fault Richmond Witney.
A beautiful building where it's warm and welcoming. The staff are incredible and nothing is too much trouble for them.
On-site facilities offer a wide range of variety.
Cannot fault Richmond Witney.
Thank you very much for your kind words.
We have been delighted with the facility, the care home is beautiful and the staff are so good with my father-in-law. I feel they have time to spend with the residents and I have often turned up to find them sat chatting in a very caring way. The food is also of a high quality with good choices.
We have been delighted with the facility, the care home is beautiful and the staff are so good with my father-in-law. I feel they have time to spend with the residents and I have often turned up to find them sat chatting in a very caring way. The food is also of a high quality with good choices.
Always very friendly and efficient.
Always very friendly and efficient.
Thank you very much, I'm delighted to hear that your mum is happy at Richmond Witney.
The care home is a lovely environment, beautifully decorated. The staff are very attentive and caring. I have total confidence in the way they are looking after my mother.
The care home is a lovely environment, beautifully decorated. The staff are very attentive and caring. I have total confidence in the way they are looking after my mother.
Thank you so much for your kind words.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2025Requires improvement
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (10) & Events (0)
- 18 Aug 2026
A retirement village in Witney has this week marked a significant milestone for one of its residents who was born in 1926. Ken Moore, a resident at Richmond Villages Witney,...
- 04 Aug 2026
Residents living at Richmond Villages Witney were recently treated to a special visit from Poppy, a gentle therapy pony provided by Dinky Ponies. The visit offered care home residents a...
- 28 May 2026
Discover Assisted Living at Richmond Villages Witney on the 25th June at 2:30pm. Join us to learn what assisted living really means, including how the admissions process works and what...
There are no upcoming events for Bupa Witney Care Home.
Awards / Recognitions (4)
- 31 Jan 2025Recipient: Richmond Villages
- 17 Nov 2023Recipient: Bupa Witney Care Home
- 28 Feb 2023Recipient: Richmond Villages
Meet the Team (6)

Martin is the Village Manager at Richmond Villages Witney, bringing over 20 years of experience in the luxury property market and retirement living...
Martin is the Village Manager at Richmond Villages Witney, bringing over 20 years of experience in the luxury property market and retirement living sector. His mission is clear: to deliver exceptional, person-centred care that enables residents to thrive and enjoy the highest quality of life in their later years.
Martin’s personal values closely align with Bupa's values. He is Brave, embracing new possibilities and innovative ways to enhance residents’ experiences. Caring, leading with empathy, compassion and respect for both residents and village teams. Responsible, taking ownership of decisions and actions to ensure the ongoing satisfaction and wellbeing of residents and colleagues alike. Through his leadership, Martin is committed to creating a warm, supportive and vibrant community where people feel valued, respected and empowered to live well.

Denise is the Head of Care at Richmond Villages Witney. On the care floor, the team cares for and supports people who have a nursing need or are...
Denise is the Head of Care at Richmond Villages Witney. On the care floor, the team cares for and supports people who have a nursing need or are people living with Dementia. She is a qualified nurse R.N.M.H. and has a level 5 registered manager's award as well as a Diploma in management through the Institute of Management.
Denise has worked in the care field for over thirty years, starting as a care assistant and then completing her nursing course. Since that time, she has worked in Management for charities, the NHS or in private nursing homes.
Person-centred care is at the heart of what she believes, and she enjoys working with teams, colleagues and families to ensure that each person we support is at the heart of what we do. Denise is proud that the nursing homes she has supported in the past have improved in quality to obtain good ratings with CQC, and gained positive reputations in their communities.

Olseja has over 20 years of experience working for some of the UK's biggest hospitality businesses, working her way up through the years. Hospitality...
Olseja has over 20 years of experience working for some of the UK's biggest hospitality businesses, working her way up through the years. Hospitality has always been something she wanted to do, she found her calling. Olesja loves working with people and has always put guests and staff at the heart of anything she does.
She started her journey within Richmond Villages Witney in October 2025, as the Deputy Village Manager, managing the hospitality teams. She works with amazing teams that look after the residents in all aspects of catering, housekeeping, activities, and spa. The team does their best to make the residents' lives at Richmond Villages most enjoyable and healthy.

Abbie is the Clinical Lead at Richmond Villages Witney, she qualified as a nurse in 2022 and then started at Richmond Villages in 2024 as the CDM....
Abbie is the Clinical Lead at Richmond Villages Witney, she qualified as a nurse in 2022 and then started at Richmond Villages in 2024 as the CDM.
Abbie's main responsibilities are leading the seniors and nurses on the care floor and supporting the Head of Care.
What Abbie enjoys most about the job is making a difference to the residents/relatives every day.

Carla has 20 years of sales and marketing experience, and she aims to deliver exceptional customer service and ensure that families and residents understand how Richmond Villages is different from other care home settings.

Following Jo's diploma in Hotel Catering & Management, she opened her own business - Bristol Cathedral Restaurants – which incorporated the Cathedral...
Following Jo's diploma in Hotel Catering & Management, she opened her own business - Bristol Cathedral Restaurants – which incorporated the Cathedral coffee shop, the school catering franchise and the Norman Chapter House event catering.
When Jo moved to Oxford, she had a change of career direction and started working at a special needs school in Abingdon. She thought it was so rewarding to see how the children benefited from the specialist teaching facility there.
In November 2016, Jo was offered the position of Head of Lifestyle and Wellbeing at Richmond Villages Witney and started on the very day the main building opened. Jo loves working at Richmond Villages Witney – every day is different – and she hopes to make the residents' lives fulfilling.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Bupa Witney Care Home to verify any information. View our terms and conditions. Bupa Witney Care Home has an Enhanced Service -what an Enhanced Service includes.