Richmond Villages Witney

Coral Springs Way, Witney OX28 5DG
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9.5 65 Reviews
  • Richmond Villages Witney, Witney
Discover a stunning care home set within a vibrant retirement community at Richmond Villages Witney.

The community is designed to enhance the health, happiness, and wellbeing of its residents. With a wealth of services and facilities available on-site, the village offers a lifestyle that promotes independence and social wellbeing.

The luxury Bupa care home provides exceptional dementia, nursing, and residential care in a beautifully presented environment. Each room is tastefully decorated by specialist interior designers and includes electric profiling beds, comfortable yet contemporary furniture, en-suite shower rooms, a television and telephone. Richmond Villages Witney also features an exquisite selection of Independent and Assisted Living Apartments in the wider village.

Residents benefit from outstanding amenities including a wellness spa with a swimming pool, spa pool, steam room, sauna, spa treatment rooms, nail bar, and hair salon. The village also features a restaurant, elegant lounges, a café-bar, library, activities room, and expansive landscaped gardens with a games lawn and wildflower meadow.

Residents at Richmond Villages Witney are supported in living a healthy and happy life in the very best environment with a dedicated and highly skilled care team who are on-site 24/7. The care team is supported by the hospitality team to provide delicious and nutritionally balanced meals, while the activities team organise a wide range of daily activities from art classes and floristry to quizzes and seated chair exercises.

Richmond Villages Witney also offers convalescence stays and respite breaks for those in need of short-term recovery or rest.

For further information or to arrange a visit, contact the friendly Village Advisers. The team looks forward to welcoming new residents to the community.
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Care Provided by Richmond Villages Witney

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1525
  • Self-Funded Residential Dementia Care: from £1540
  • Self-Funded Nursing Dementia Care: from £1658
  • RESPITE Self-Funded Residential Care: from £1650
  • RESPITE Self-Funded Residential Dementia Care: from £1790
  • RESPITE Self-Funded Nursing Dementia Care: from £1918

We use a bespoke Residential, Dementia and Nursing banding based on individuals needs and wishes - to determine this we request a Pre Admission Assessment and discussion with yourselves.

The price(s) shown are provided by the care home. Contact Richmond Villages Witney for full pricing details and T&Cs.

Contact Richmond Villages Witney to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Richmond Villages Witney to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Martin Crick (Village Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017

Room Information

  • Single Rooms (63)

Visiting

  • Visitors welcome at any time. Please check-in and check-out at the reception desk.

Parking

  • Free visitor parking is available on-site.

Richmond Villages Witney Reviews (65)

9.5

Richmond Villages Witney has a Review Score of 9.5 (9.458) out of 10, based on 22 reviews in the last 2 years.
Over all time Richmond Villages Witney has 65 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Richmond Villages Witney
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Total of 65, showing 41-60
Review from Christine W (Daughter of Resident) published on 15 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Richmond and all the staff have provided excellent care whilst my mother was a resident. My mother was taken unwell and subsequently passed away. During this time I could not praise all the staff highly enough for the care, kindness and consideration shown at all times to my mother and the family.
Reply from Suzi Morgan, Village Adviser at Richmond Villages WitneyThank you for your kind words, Christine, it was a privilege to care for your Mother.
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Review from Rebecca (Daughter of Resident) published on 5 February 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The administrative and care staff at Richmond Village were supportive, flexible and did their best to help in very complex and trying circumstances. While there were occasional glitches in communication between departments this is to be expected in any organisation and issues were dealt with effectively.
The food was excellent and again, specific requests were well met, if not always without a little prompting.


Several members of the team went above and beyond to provide help and support.

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Review from Charlotte K (Daughter of Resident) published on 21 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Amazing staff - without exception, kind and caring and a smile for us and looked after my mother with genuine affection, competence, fun and did all they could to make us all feel welcome. 10/10
Reply from Suzi Morgan, Village Adviser at Richmond Villages WitneyThank you so much for your kind words Charlotte.
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Review from David W (Relative of Resident) published on 16 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very impressed with staff, cleanliness and efficiency.
Reply from Suzi Morgan, Village Adviser at Richmond Villages WitneyThank you, David, we really appreciate your kind words.
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Review from A W (Relative of Resident) published on 12 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent facilities and cleanliness. Friendly staff.
Reply from Suzi Morgan, Village Adviser at Richmond Villages WitneyThanks so much.
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Review from Ashley J (Son of Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came into Richmond from hospital and is now a different person.
Reply from Suzi Morgan, Village Adviser at Richmond Villages WitneyThank you for your kind words Ashley.
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Review from Valerie J (Resident) published on 29 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very, very happy.
Reply from Suzi Morgan, Village Adviser at Richmond Villages WitneyThanks so much Valerie, it was a pleasure having you staying with us.
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Review from Christine B (Daughter of Resident) published on 26 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The difference in my mother since she moved to Richmond Witney is astonishing. She has started joining in with the varied choice of activities and particularly enjoys the singing on a Monday afternoon. The staff are so helpful and patient and mum frequently tells me how kind they are to her. The standard
of the food is very high and even though eating was an issue at her previous nursing home, mum has actually put on weight since her arrival in Richmond Witney. Because she has grown trust the people who care for her and because of their kindness and gentle persuasion mum will pretty much do anything she is asked to, including showering, which was previously a very unpleasant, traumatic experience for all involved. I am so happy mum has the privilege of living in such a beautiful place being looked after by such dedicated and genuinely caring people.
Reply from Suzi Morgan, Village Adviser at Richmond Villages WitneyThank you so much for your kind words, Christine. It really is a pleasure to see your mum enjoying life at Richmond Witney.
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Review from E M (Wife of Resident) published on 21 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been here for two months and I am very impressed by the informal, caring, friendly atmosphere. At mealtimes shared with staff and visitors, it feels like a large family dining table. Simple food suitable to the tastes of 80-year-olds is served with personal attention to foibles. The
administrative staff have gon our of their way to be available for requests. The entertainment team are immensely flexible.
Reply from Suzi Morgan, Village Adviser at Richmond Villages WitneyThank you for taking the time to leave a review, we are so pleased that your husband is settling in well.
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Review from Ivy W (Resident) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am pleased to say I am very comfortable here. Staff are very kind and capable.
Reply from Suzi Morgan, Village Adviser at Richmond Villages WitneyThank you so much for your kind words Ivy.
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Review from Suzanne B (Daughter of Resident) published on 22 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care received by my mother has been excellent. The staff here cared for her needs and for her family too. It is a lovely environment, comfortable, bright and cheery.
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Review from H S (Friend of Resident) published on 8 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My client entered Richmond Witney at the end of January 2018 for a temporary stay which has resulted in a permanent stay. The staff have been wonderful and extremely accommodating. They have gone above and beyond what is expected of them and more than you would normally receive in other care homes.
The facilities and standard of accommodation at Richmond Witney are exceptional.
Reply from Suzi Morgan, Village Adviser at Richmond Villages WitneyThank you so much for your kind words.
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Review from S M (Resident) published on 3 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was seriously ill after Christmas 2017 and extremely well looked after in the care home, for which I am extremely grateful. Richmond Witney is perfect, nothing is ever too much trouble to the staff and I feel very much at home here surrounded by many friends. It is very much as I hoped it would be.
Reply from Suzi Morgan, Village Adviser at Richmond Villages WitneyThank you so much for your kind words.
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Review from D D (Wife of Resident) assisted by family/friend published on 12 February 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful building where it's warm and welcoming. The staff are incredible and nothing is too much trouble for them.


On-site facilities offer a wide range of variety.


Cannot fault Richmond Witney.

Reply from Tracey Connor, Head of Care at Richmond Villages WitneyThank you very much for your kind words.
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Review from J W (Daughter-in-law of Resident) published on 18 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We have been delighted with the facility, the care home is beautiful and the staff are so good with my father-in-law. I feel they have time to spend with the residents and I have often turned up to find them sat chatting in a very caring way. The food is also of a high quality with good choices.
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Review from C C (Daughter of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always very friendly and efficient.
Reply from Tracy Gardner, Head of Care at Richmond Villages WitneyThank you very much, I'm delighted to hear that your mum is happy at Richmond Witney.
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Review from Kerry J (Daughter of Resident) published on 8 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is a lovely environment, beautifully decorated. The staff are very attentive and caring. I have total confidence in the way they are looking after my mother.
Reply from Tracy Gardner, Head of Care at Richmond Villages WitneyThank you so much for your kind words.
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Review from M G (Friend of Resident) published on 18 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited the care home many times and have always found it a very comfortable place to be and the staff are always extremely caring and pleasant. The residents always seem content and well cared for.
Reply from Tracy Gardner, Head of Care at Richmond Villages WitneyThank you very much for taking the time to write a review, we really appreciate your kind words.
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Review from Athalie F (Resident) assisted by family/friend published on 18 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here a couple of months and the staff are very pleasant and caring. My room is lovely and bright. The medical attention that I have needed has been swiftly and efficiently delivered/provided.
Reply from Tracy Gardner, Head of Care at Richmond Villages WitneyThank you very much Athalie, we are so pleased that you are enjoying life at Richmond Witney.
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Review from A M (Daughter of Resident) published on 18 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's a great relief for me to have my mother in safe hands. Excellent in everything, particularly the people looking after my mother.
Reply from Tracy Gardner, Head of Care at Richmond Villages WitneyThank you very much for your kind comments.
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Current Review Score: 9.5 (9.458)

Overview of Review Score

The Review Score of 9.5 (9.458) out of 10 for Richmond Villages Witney is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 22 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.458 for Richmond Villages Witney is calculated as follows: ( (168 Excellents x 5) + (50 Goods x 4) + (24 Satisfactorys x 3) + (5 Poors x 2) + (6 Very Poors x 1) ) ÷ 253 Ratings = 4.458
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Richmond Villages Witney is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 63 registered maximum number of service users is 12.6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jan 2025

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (4)

Accreditations

Meet the Team (6)

Martin

Martin Crick

Job Title: Village Manager

Martin brings over 20 years of experience in the luxury property market and retirement sector. His mission is clear: to deliver unparalleled, person-centred care, ensuring residents thrive in their later years.

Jo

Jo Cambrey

Job Title: Deputy Village Manager/Head of Activities Joined: 2016

Following Jo's diploma in Hotel Catering & Management, she opened her own business - Bristol Cathedral Restaurants – which incorporated the Cathedral coffee shop, the school catering franchise and the Norman Chapter House event catering.


When Jo moved to Oxford, she had a change of career direction and started working at a special needs school in Abingdon. She thought it was so rewarding to see how the children benefited from the specialist teaching facility there.


In November 2016, Jo was offered the position of Head of Activities at Richmond Villages Witney and started on the very day the main building opened. In 2022, she took on the Deputy Village Manager role alongside the Head of Activities. Jo loves working at Richmond Villages Witney – every day is different – and she hopes to make the residents' lives fulfilling.

Carla

Carla Timms

Job Title: Senior Village Advisor

Carla has 20 years of sales and marketing experience, and she aims to deliver exceptional customer service and ensure that families and residents understand how Richmond Villages is different from other care home settings.

Denise

Denise Cleaver

Job Title: Head of Care Joined: 2025

Denise is the Head of Care at Richmond Villages Witney. On the care floor, the team cares for and supports people who have a nursing need or are people living with Dementia. She is a qualified nurse R.N.M.H. and has a level 5 registered manager's award as well as a Diploma in management through the Institute of Management.


Denise has worked in the care field for over thirty years, starting as a care assistant and then completing her nursing course. Since that time, she has worked in Management for charities, the NHS or in private nursing homes.


Person-centred care is at the heart of what she believes, and she enjoys working with teams, colleagues and families to ensure that each person we support is at the heart of what we do. Denise is proud that the nursing homes she has supported in the past have improved in quality to obtain good ratings with CQC, and gained positive reputations in their communities.

Abbie

Abbie Shepherd

Job Title: Clinical Lead Joined: 2024

Abbie is the Clinical Lead at Richmond Villages Witney,   she qualified as a nurse in 2022 and then started at Richmond Villages in 2024 as the CDM.


Abbie's main responsibilities are leading the seniors and nurses on the care floor and supporting the Head of Care.


What Abbie enjoys most about the job is making a difference to the residents/relatives every day.

Olesja

Olesja Volkova

Job Title: Deputy Village Manager Joined: 2025

Olseja has over 20 years of experience working for some of the UK's biggest hospitality businesses, working her way up through the years. Hospitality has always been something she wanted to do, she found her calling. Olesja loves working with people and has always put guests and staff at the heart of anything she does.


She started her journey within Richmond Villages Witney in October 2025, as the Deputy Village Manager, managing the hospitality teams. She works with amazing teams that look after the residents in all aspects of catering, housekeeping, activities, and spa. The team does their best to make the residents' lives at Richmond Villages most enjoyable and healthy.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Richmond Villages Witney to verify any information. View our terms and conditions. Richmond Villages Witney has an Enhanced Service - more info.