
My uncle is very happy at Riverdale and well looked after, the staff are always cheerfulA W(Niece of Resident/Service User)



My uncle is very happy at Riverdale and well looked after, the staff are always cheerfulA W(Niece of Resident/Service User)



Riverdale Care Home is where first-class care meets luxury living. This 40-bed exceptional care home provides outstanding residential, nursing, respite and dementia care in a beautiful purpose-built setting, which offers private en-suite rooms and rooms for couples. The home prides itself on its array of lifestyle initiatives, which have been specially designed to promote the wellbeing of residents.
These include:
Chatterbox: a unique way of initiating conversations amongst residents and staff, by...
Care Provided by Riverdale Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.
The price(s) shown are provided by the care home. Contact Riverdale Care Home for full pricing details and T&Cs.
Contact Riverdale Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Westgate Healthcare Ltd
- Private Owned
Person in charge
- Nathalie Champion (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2018
Room Information
- Single Rooms (40)
- Single Rooms with ensuite Wet Room (40)
Visiting
- To arrange a visit, please call the home directly. No restrictions on visiting.
Parking
- Ample on-site parking.
Riverdale Care Home Reviews (104)
Riverdale Care Home has a Review Score of 9.9 (9.853) out of 10, based on 35 reviews in the last 2 years.
Over all time Riverdale Care Home has 104 reviews.
Dad has been in Riverdale since October 2019. He took a few weeks to settle in, but the whole team did an amazing job to make the transition uneventful. In the last 12 months, he has willingly got involved in the many activities that the Riverdale activities team arrange for both the sound-minded residents and dementia patients. I am in aware of the number and range of activities arranged for everyone. I believe that this mental stimulation has been a key factor in Dad coping with the lack of normal contact through this pandemic. It is fantastic that these are then recorded on Facebook for all relatives to view. This has been critical for residents relatives (like me) to cope with the lack of direct contact we can have with our loved ones. The whole team have worked hard and selflessly to ensure everyone is kept safe but happy. Thank you, everyone, at Riverdale, you all deserve a medal.
Thank you for your kind words, we shall certainly make sure the staff see your feedback to them; it will give them a great boost to know how much they are appreciated by you and our other family members and it has been both a pleasure and a privilege to have dad living here with us at Riverdale.
Our experience has benefited from the role of the transition coordinator. It has enabled frequent, honest communication which has been reassuring. It is clear our needs are considered alongside Mum's and that she is there to support us as well at a very traumatic time. Knowing you can speak to someone, without judgement, who is concerned about our wellbeing as well is very comforting. This has been one of the hardest things I have done in my life. She has made it less scary and been invaluable for our family.
Having moved to Riverdale Care Home at the beginning of the year mum has settled in very well. Since being in 'Lockdown' Riverdale has catered so well to the needs of the residents, keeping them entertained and thereby looking after both mental well-being as well as their general health. I cannot express how pleased and grateful I am that mum is being so well looked after.
Extremely caring and supportive staff. Such a warm, friendly, homely atmosphere. Tasty food, enjoyable and varied activities. In my Mum’s words ‘like a five-star hotel’. I could not have chosen a better place for my Mum.
Riverdale is a lovely home with extremely caring staff who are genuine and helpful both to the residents and visitors. A special thank you must go to the lifestyle leader who does so much to entertain the residents with many and varied activities and outings and the lovely people who do arts and crafts. Riverdale does provide a wide scope of interests for all of the residents and has a very happy atmosphere.
We moved my Aunt into Riverdale after a bad full, her room was lovely, food very good and staff were all just fantastic. She was there for about six months and had more falls but always very well looked after. When she took a turn for the worse and we all knew it was near the end of her life, the staff showed just how much they all cared by spending 24/7 with her and making her last couple of days so peaceful, as a family we really could not ask for any more than she was given. A very special thank you to the entertainment lady who stayed with her up to the end.
Since early August when my father went to Riverdale, we have been delighted with the level of care and quality of service he receives. He feels safe and happy which is such a relief for me and his family. Today for his 91 birthday, we arranged a family get together in the upstairs restaurant for 11 guests. The staff were so helpful and they had prepared a very nice buffet which was very reasonable. He had a lovely time with his family and even his great-grandchildren running around causing mayhem. Thank you from all of us to all the staff at Riverdale not only for today but for all of the care and support you have given my dad. He enjoyed his champagne and I suspect he will have a lovely sleep.
We did not think my dad would settle in, but he surprised us, due to friendliness of the staff and the monthly reviews- where we discuss changes and plan for the future.
Staff are always ever ready to help you.
Happy, chatty atmosphere which helps when you are old and sad.
Food is great, lots of choice. I look forward to coming again.
My Auntie loved Riverdale and enjoyed the activities and excellent food. All the staff were pleasant and really helpful. While I put value for money excellent, as I am sure it is, it doesn't mean that it is affordable. My Auntie would love to stay there indefinitely but can't afford it, so we have no choice but to look elsewhere.
A lovely new building, everything clean and tidy. Management and staff welcoming and always shave time for you. Rooms are great with the added bonus of having a wet room, nice furniture, plenty of storage space. Food is delicious and freshly prepared. If Mum does not fancy what is on the menu they will do her something else, no trouble. I have joined Mum for lunch on several occasions. Only thing I have noticed things are not always consistent, not enough staff, clearing tables, don't know how they are going to manage when more residents!
New build, attractive, modern, very clean. Laminate flooring, easy clean, looks good but noisy. Food excellent and plentiful. Staff cheerful and helpful.
Having visited a couple of Care Homes before finding Riverdale, I instantly knew that this was the one I wanted my Dad to live in. It is like a 5* hotel rather than a typical care home and I can’t recommend it highly enough. It is modern, clean and such a friendly place and there is always plenty of laughter. The excellent staff are all very kind, caring and wonderful with the residents and always have time to talk to the relatives about any concerns. There are plenty of activities organised to keep everyone busy and stimulated and they even take them out and about for a change of scenery. All the meals are homemade, nutritious and very tasty and friends/relatives are very welcome to join the residents for lunch. It has made such a difference to my dad’s life as well as mine knowing that he is happy, safe and being well cared for. He was very lonely prior to moving to Riverdale but now has plenty of happy smiling faces around him. My thanks to all the staff.
The staff were caring and efficient.
The amenities were excellent.
My day has passed quickly and happily. I have enjoyed all my good care in this lovely place.
I visited my mother four times while she was in respite care. Each time staff were very welcoming and attentive offering tea on arrival. From my mother's comments, she was clearly very happy during her stay and was full of praise for the staff. I stayed for lunch on three occasions and each time the quality of the food and the conditions in which it was served was excellent. No hesitation in recommending this home.
Visited a friend in one of your care homes. Was very impressed. Lovely and clean. Staff very helpful. My friend was making mince pies. She is enjoying her stay very much. Would definitely let friends and family know of such a lovely home.
Mum attended for nearly 4 weeks respite and when she came home she was absolutely full of compliments for the place. The staff and management fell over backwards to please her and she said the lady chef was wonderful, as was the homemade food. Mum was entertained throughout and looks forward to going back for another stay. The whole place is so clean and new, it is like a 5-star hotel. I am so pleased we discovered this place, it is a relief to go on holiday and know that mum will be enjoying herself. It would be lovely if there was a guest quarter, so my sister who travels from London on public transport could stay and not have to stay in a hotel alone.
My father came to you for respite care following the passing of his wife, our mum, in late August. Our family bereavement has had a significant effect on dad, to the point we all felt he needed support to help reinstate some normality.
Over the three weeks that he has been with you, we have seen a huge improvement in his health and well being which is all down to the help of your team. Dad is so happy staying at Riverdale, we are working together to help him become a permeant resident.
Thank you all so much. We now see smiles and laughter where we saw unhappiness and tears. Nothing can change the past few months but the Riverdale staff have helped enormously to bring some stability and normality back to a very proud man. Thank you.
My mother has just spent two weeks in respite care at Riverdale care home, Braintree and I cannot recommend it highly enough. I have had a previous poor care home experience which to Riverdale is just not comparable. The care my mother received has been of the highest quality. The staff were genuinely very kind and caring, treating her with dignity and spent a lot of time talking to her and constantly assessing her needs. She was well stimulated with appropriate activities. Due to the lovely food, my mother has actually gained weight during her stay. I would have no hesitation to leave my mother in the safe hands of this care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 08 March 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (75) & Events (1)
- 14 Sep 2026
Many people wonder whether dementia and Alzheimer’s disease are the same thing. The terms are closely connected, but they describe different things. A simple way to understand the difference between...
- 11 Sep 2026
Westgate Healthcare has been awarded the Outstanding Dementia Training Award by Training 2 Care UK. This recognises our ongoing commitment to developing dementia-informed care across our nine care homes. The...
- 01 Sep 2026
A dementia diagnosis can bring many questions. Families may want to understand what dementia is, what causes it, how it may affect a person’s life, and how they can provide...
- 21 Nov 2026Organiser: Riverdale Care Home
Awards / Recognitions (6)
- 30 Jan 2026Recipient: Westgate Healthcare Ltd
- 10 Nov 2018Recipient: Westgate Healthcare Ltd
- 24 Nov 2017Recipient: Westgate Healthcare Ltd
Accreditations
There are no accreditations posted yet for Riverdale Care Home.
Meet the Team (3)

Judith brings a wealth of experience in nursing and care home leadership, with a strong commitment to delivering high-quality, person-centred care. Throughout her career, she has held a range of senior and interim management positions, successfully supporting services through periods of change and improvement. She has worked closely with regulators, local authorities, and multidisciplinary teams to achieve positive outcomes for residents.
Passionate about enhancing quality and safety, Judith takes a collaborative and supportive approach to leadership, empowering colleagues to deliver the highest standards of care. Her focus is on creating sustainable improvements that enhance the well-being, dignity, and quality of life of residents while providing reassurance and support to their families.

Lynda has 25 years of experience within the care sector as a previous Home Manager. She is compassionate, and understanding and demonstrates empathy to ensure that she delivers first-class relations to new clients, family and friends ensuring the transition into Riverdale Care Home is a positive and pleasant experience.

Suzanne has been a valued member of the Riverdale team for over five years and is passionate about providing exceptional support to residents and their families. Her career at Riverdale reflects her dedication and commitment to care, having progressed from Healthcare Assistant to Senior Healthcare Assistant before moving into her current role as Administrator.
Drawing on her hands-on care experience and strong understanding of residents' needs, Suzanne plays an important role in ensuring the smooth day-to-day running of the home. She takes great pride in building positive relationships with residents, relatives, and colleagues, and is committed to making a meaningful difference in the lives of those she supports every day.
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