Riverdale Care Home

65 Duggers Lane, Braintree CM7 1BA
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9.9 88 Reviews
  • Riverdale Care Home, Braintree
Riverdale Care Home is where first-class care meets luxury living. This 40-bed exceptional care home provides outstanding residential, nursing, respite and dementia care in a beautiful purpose-built setting, which offers private en-suite rooms and rooms for couples. The home prides itself on its array of lifestyle initiatives, which have been specially designed to promote the wellbeing of residents.

These include:
Chatterbox: a unique way of initiating conversations amongst residents and staff, by encouraging residents to ask a simple question and posting it in the 'Chatterbox'.
Make a Wish: residents choose a special wish they would like to fulfil, and these wishes are granted periodically throughout each year, giving residents and their families an occasion to look forward to where special memories are made.
About Me: an initiative designed to help staff get to know each individual, their likes, dislikes and what is important to them.
Lifestyle Pioneers: residents are given the opportunity to become a 'pioneer' in a lifestyle field of their choice. Whether they like to paint, garden or read, there is a pioneer role for everyone at Riverdale.

A host of hi-spec facilities are available throughout the home for residents’ comfort, along with freshly prepared food cooked by talented chefs, all tailored to the individual preferences of residents. On-site amenities include a hair & beauty salon, multisensory spa bath, cinema, potting shed, fine dining and outdoor terraces – Riverdale also offers an eco-friendly sustainable living space that meets the individual needs of all residents. More than just outstanding residential care; Riverdale offers a home-from-home environment, to ensure all needs – beyond the realms of care – will be met.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1650

Fees shown are starting prices and may vary based on the type of care required, individual needs, and the outcome of an assessment. Prices are subject to change. For detailed information, please contact the home directly.

These prices are only a guideline, please contact Riverdale Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Nathalie Champion (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (40)

Visiting

  • To arrange a visit, please call the home directly. No restrictions on visiting.

Parking

  • Ample on-site parking.

Riverdale Care Home Reviews (88)

9.9

Riverdale Care Home has a Review Score of 9.9 (9.915) out of 10, based on 45 reviews in the last 2 years.
Over all time Riverdale Care Home has 88 reviews.

Overall Experience
  • 83
  • 5
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Date Published
  • 88
  • 8
  • 19
  • 45
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Reviewer Connection to Riverdale Care Home
  • 36
  • 9
  • 9
  • 7
  • 5
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 88, showing 81-88
Review from L W (Friend of Resident) published on 11 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Visited a friend in one of your care homes. Was very impressed. Lovely and clean. Staff very helpful. My friend was making mince pies. She is enjoying her stay very much. Would definitely let friends and family know of such a lovely home.
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Review from Barbara G (Daughter of Resident) published on 29 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum attended for nearly 4 weeks respite and when she came home she was absolutely full of compliments for the place. The staff and management fell over backwards to please her and she said the lady chef was wonderful, as was the homemade food. Mum was entertained throughout and looks forward to going
back for another stay. The whole place is so clean and new, it is like a 5-star hotel. I am so pleased we discovered this place, it is a relief to go on holiday and know that mum will be enjoying herself. It would be lovely if there was a guest quarter, so my sister who travels from London on public transport could stay and not have to stay in a hotel alone.
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Review from Kevin S (Father of Resident) published on 29 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father came to you for respite care following the passing of his wife, our mum, in late August. Our family bereavement has had a significant effect on dad, to the point we all felt he needed support to help reinstate some normality.


Over the three weeks that he has been with you, we have seen

a huge improvement in his health and well being which is all down to the help of your team. Dad is so happy staying at Riverdale, we are working together to help him become a permeant resident.


Thank you all so much. We now see smiles and laughter where we saw unhappiness and tears. Nothing can change the past few months but the Riverdale staff have helped enormously to bring some stability and normality back to a very proud man. Thank you.

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Review from Sandra C (Daughter of Resident) published on 23 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has just spent two weeks in respite care at Riverdale care home, Braintree and I cannot recommend it highly enough. I have had a previous poor care home experience which to Riverdale is just not comparable. The care my mother received has been of the highest quality. The staff were genuinely
very kind and caring, treating her with dignity and spent a lot of time talking to her and constantly assessing her needs. She was well stimulated with appropriate activities. Due to the lovely food, my mother has actually gained weight during her stay. I would have no hesitation to leave my mother in the safe hands of this care home.
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Review from Karl J (Son of Resident) published on 16 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided by every members of staff for my mother, who was here for respite, was great. They were all so eager to please and their attitude towards their work was so professional. I would recommend this new care home above all the other care homes I have seen and reviewed in this area.
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Review from Ursula J (Respite Resident) assisted by family/friend published on 16 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My time spent here was full of loving care from the staff and management.
The surroundings are very homely and clean, and my room was very comfortable.
I enjoyed all my meals here which were to a high standard.
I had fun with the activities and it was great to learn new things.
They made me feel
like I was part of a family, and because of that I now return to see them regularly where I'm always welcomed.
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Review from I J (Daughter of Resident) published on 5 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has stayed at Riverdale for a month for respite. She has absolutely loved her stay there and will definitely miss all the staff, the wonderful home cooked meals and the beautiful clean luxurious surroundings.
She has totally enjoyed all the fun activities that she has participated in, which
have helped her in her recuperation.
Myself and my family couldn't have asked for a better place for her to recuperate.
The staff are truly wonderful and caring, they've become like an extended family to us.
My mum will miss them terribly, although we will call in to see them for coffee mornings and other events.
I truly can't thank the manager and all the staff at Riverdale enough, for how well they have treated my mum and how well they have interacted with myself and my brother. They have our full support and full recommendation.
We will be back...
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Review from S G (Friend of Resident) published on 5 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival, we were met by very friendly, helpful and informative staff. The home is spanking new and, as such, exceptionally clean and 'fresh'.
The decoration is excellent - calming and tasteful.
The staff were exceptional - very attentive, kind, interested and caring.
Our friend, who's currently
a resident, has made huge progress in a very short time.
Everyone is very proud of this new home and rightly so.
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Current Review Score: 9.9 (9.915)

Overview of Review Score

The Review Score of 9.9 (9.915) out of 10 for Riverdale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 45 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 45 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.915 for Riverdale Care Home is calculated as follows: ( (483 Excellents x 5) + (43 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 527 Ratings = 4.915
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Riverdale Care Home is based on 45 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 45 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (2)

Nathalie

Nathalie Champion

Job Title: Home Manager Joined: 2024

Nathalie has worked in health and social care for over 12 years and has been a registered nurse for 5 years. Her passion is to provide individualised, person-centred care and to enrich resident’s lives in this chapter of life. She promotes excellence in care, a strong team spirit and family, providing a homely feel to Riverdale Care Home for residents and their families.

Lynda

Lynda Inch

Job Title: Customer Relations Manager Joined: 2019

Lynda has 25 years of experience within the care sector as a previous Home Manager. She is compassionate, and understanding and demonstrates empathy to ensure that she delivers first-class relations to new clients, family and friends ensuring the transition into Riverdale Care Home is a positive and pleasant experience.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Riverdale Care Home to verify any information. View our terms and conditions. Riverdale Care Home has an Enhanced Service - more info.