What types of Care is Rose Villa (Grosvenor Villas) registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Rose Villa (Grosvenor Villas)?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Rose Villa (Grosvenor Villas) to the centre of Chester?

0.7 mile(s) as the crow flies, distance by road may be significantly further.

Rose Villa (Grosvenor Villas) care home, Grosvenor Villas, Lightfoot Street, Hoole, Chester, Cheshire CH2 3AD

Review from C S (Son of Resident) published on 24 October 2025 Submitted via Website • Report

Overall Experience

A preliminary visit to Rose Villa (after visiting other homes), left us with a very good feeling, after which, we decided that our mum would be well cared for there, following her discharge from hospital at the beginning of this year. With each visit, this feeling was confirmed; every member of staff

who we encountered, was pleasant and welcoming, and it soon became clear that the work they do there is so much more than just a "job", and with courtesy, respect, love and affection shining through in everything they did, mum's dignity was always assured. Staff who had been most regularly involved in mum's care, came to say their goodbyes to her, at the end of their shift, when, very recently, the end was so near, and that meant so very much to us. They are diamonds, each and every one of them. Treasure them and look after them. We would not hesitate, for a second, to recommend Rose Villa to anyone.

Reply from Rachel Stretch, Villa Manager at Rose Villa (Grosvenor Villas)

Thank You for your lovely feedback. We will continue to treasure both residents and staff on Rose Villa.

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Review from Jean C (Wife of Resident) published on 1 July 2025 Submitted via Postal Card • Report

Overall Experience

All the staff at Rose Villa are amazing. I can find nothing at all to complain about. My husband has been a resident since May 2023 and is as settled and contented since he arrived.
Food, nursing, activities all first rate. I visit daily and am always welcomed warmly. I cannot recommend all aspects

of my husband's highly enough Well done Rose Villa.

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Review from K S (Daughter-in-law of Resident) published on 28 May 2025 Submitted via Website • Report

Overall Experience

Our relative only spent a few weeks in Rose Villa for end of life care, but the care and attention they received, and the care the staff showed to our family during a very difficult time was excellent. Staff were caring and compassionate, and the home was well maintained and well managed. Thank you

to everyone for making a very difficult time just a little bit easier, we will always be grateful.

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Review from L G (Daughter of Resident) published on 1 April 2025 Submitted via Website • Report

Overall Experience

My mother has only been in Rose Villa for a couple of months but so far we have been very happy with the care provided. My mother can't express her needs and requires full time nursing care which the staff provide with dignity and respect. They are very attentive and make every effort to ensure her

comfort. The staff have gone out of their way to get to know mum and look after her accordingly.
The whole team have also been very supportive of the family through what has been quite a difficult time. Communication of any issue has been prompt and it gives us peace of mind knowing mum is so well cared for. We would not hesitate to recommend Rose Villa.

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Review from Adele C (Daughter of Resident) published on 17 October 2024 Submitted via Website • Report

Overall Experience

My mum was a resident in Rose Villa from Sept 2023 until she sadly passed away in July this year. The care my mum received in this time was exceptional, mum was always clean and well cared for, and the staff all took time to get to know Mum and understand her needs. There was always a lot of organised

entertainment which everyone enjoyed. I would not hesitate in recommending Rose Villa they truly are a hardworking, caring team, well led by the manager.

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Review from Susanne W (Daughter of Resident) published on 28 August 2024 Submitted via Postal Card • Report

Overall Experience

My mother has just celebrated her 105th birthday and has been a resident since July 2023. She is very happy and the family are all pleased with the care and attention she receives. She is always telling us how lovely all the staff are and how she enjoys her meals. I do not think the care and attention

can be faulted in any way. This means that the family have peace of mind knowing that she is so well looked after.

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Review from J B (Niece of Resident) published on 5 June 2024 Submitted via Postal Card • Report

Overall Experience

My aunt is a very old lady with dementia and she is always treated with the utmost respect from the very professional staff. She is always very clean and she has the option to have her hair done every week. A brilliant service which is very well-led.

Reply from Rachel Stretch, Grosvenor Villas, Rose Home Manager at Rose Villa (Grosvenor Villas)

Thank you for review, showing your appreciation of the respectful and professional care provided to your aunt. Our staff are dedicated to ensuring that all our residents are treated as individuals,…read more

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Review from Lesley W (Daughter of Resident) published on 6 October 2023 Submitted via Website • Report

Overall Experience

We chose this home for convenience for my mum to visit my dad, as he was admitted in August. He was in Rose Villa. He had a lovely room overlooking the car park, so he could check on people coming in etc.
The care from everyone in this villa is second to none. We as a family spent many hours with Dad

and were never made to feel as if we were in the way ever. The villa is constantly being kept clean, Dad was never left dirty or messy. Lovely lounge, unfortunately Dad wasn't well enough to use it, except once when they laid out a table for my mum and dad to celebrate their 61st wedding anniversary together.
The staff are so caring and went above and beyond in Dad's final days. So glad we found this place. If you want a caring home for your loved one, then look no further.

Reply from Diane Evans, Grosvenor Villas Home Manager at Rose Villa (Grosvenor Villas)

Thank you for your very kind and positive comments, they are very much appreciated.

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Review from Debbie T (Daughter of Resident) published on 5 July 2022 Submitted via Postal Card • Report

Overall Experience

My mum moved to Rose Villa in early January 2022 from the hospital. The staff had put all her pictures up in her room and made it lovely for her. All the staff are absolutely amazing with Mum and all the family. Mum is so happy and loves the staff. Nothing is any trouble to them, her every need is taken

care of. The whole family are happy with the home and the care Mum receives.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Rose Villa (Grosvenor Villas)

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards.

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Review from Catherine W (Daughter of Resident) published on 16 February 2022 Submitted via Website • Report

Overall Experience

My mum was diagnosed with early-onset Alzheimers and had been at Grosvenor Villas for over 10 years. Her care was exemplary, the staff were loving and caring. Until Covid, my dad visited Mum every day and they treated him like family. My mum died a week ago and the staff were incredibly supportive and

sensitive throughout the last couple of weeks of life. They left us to look after her and sit with her but were always on hand to help if we needed it. Although all of the staff were excellent, I would like to mention two staff members in particular. They really knew Mum and were clearly very fond of her. I cannot put into words how grateful I am to the staff at Rose Villa for enabling Mum to live her last years in comfort and dignity.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Rose Villa (Grosvenor Villas)

Thank you very much for your lovely review. The pandemic has been incredibly difficult for us all, however, our staff have continued to strive to maintain the Cedar Care standard. It is extremely…read more

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Review from Alison D (Daughter of Resident) published on 16 February 2022 Submitted via Website • Report

Overall Experience

My mum recently passed away in Rose Villa having been a resident for over 11 years. Many of the same staff were with her throughout this time and they have become like family. They provided such tender, loving care, not only for Mum but also for Dad and the rest of the family. Mum's welfare and comfort

were always their priority. The standard of care was excellent but importantly, it was the manner in which the care was provided that has marked the team out as exceptional. Words just don't seem enough to express our sincere gratitude for all they have done.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Rose Villa (Grosvenor Villas)

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The…read more

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Review from Patricia M (Daughter of Resident) published on 29 December 2021 Submitted via Postal Card • Report

Overall Experience

The biggest thank you in the world would still not be enough for us to give to all the wonderful staff at Rose Villa. You are all a credit to your profession. The welcome you gave our dad and the kind and thoughtful way you all took such good care of him was so reassuring to us and Dad. Nothing was

ever too much trouble, you all gave Dad and our family such comfort in the short time he stayed with you. Please never stop what you are all doing because you do it so well.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Rose Villa (Grosvenor Villas)

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The…read more

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Review from Janet B (Daughter of Resident) published on 9 December 2021 Submitted via Postal Card • Report

Overall Experience

Our dad sadly was only at Rose Villa for a very short time but the care, respect and dignity he was given was outstanding. All the staff worked as a team, were very smart in personal appearance and very warm and friendly towards Dad and his family and very approachable.

Reply from Damian Blochowiak, IT & Marketing Admin Assistant at Rose Villa (Grosvenor Villas)

Thank you very much for your lovely review. It is extremely rewarding to know that our residents, family and friends are happy with the home, the care and the services we offer. Warm Regards, The…read more

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Review from R M (Sister of Resident) published on 4 June 2021 Submitted via Postal Card • Report

Overall Experience

In the past two years, my sister has had good care and attention and been seen to straight away. No hesitation, and I would recommend to anyone.

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Review from Pamela W (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card • Report

Overall Experience

My father was transferred to Rose Villa over three weeks ago. He has required a considerable amount of nursing care. The care he has received has been wonderful. He was able to tell me he was happy here. Sadly his condition deteriorated. The care has continued to be outstanding. Every member of staff

is friendly and caring. I was able to hear interaction between staff and residents and they were always professional and caring.
The support given to us has been exceptional at such an emotional time.

Reply from Shyam Desai, Operations Officer at Rose Villa (Grosvenor Villas)

Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We are extremely proud of our staff and new manager who…read more

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Review from Cheryl S (Daughter of Resident) published on 29 April 2020 Submitted via Website • Report

Overall Experience

My mother was only here for her last week after she was discharged from hospital at 92. The staff were very kind and caring and clearly had a great deal of expertise in end-of-life care, ensuring my mother's last few days were as comfortable and positive as possible. Several of the staff got to bond

with my mother in spite of her being only semi-conscious much of the time, stroking and comforting her. Communication was excellent especially as we all live some distance away and the staff went out of their way to facilitate phone contact with my Mum. I was very impressed by the knowledge and caring attitude of all the staff and the expertise and insights they shared with me about the medical aspects of her progress towards the end of life. This ensured that my mother had a peaceful and comfortable passing. Outstanding staff, dedicated to the comfort and well-being of frail elderly people, especially from the senior nurses.

I recommend this nursing home (Rose Villa) unreservedly.