Rose Villa (Grosvenor Villas)

Grosvenor Villas, Lightfoot Street, Hoole, Chester CH2 3AD
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9.3 23 Reviews
  • Rose Villa (Grosvenor Villas), Chester
Rose Villa is a 30-bed home for residents who require general nursing care. It is a bungalow style villa that is one of four separate villas in the Grosvenor Villas complex. Each has its own facilities and care speciality but are connected by open air paths.
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Care Provided by Rose Villa (Grosvenor Villas)

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1700
  • Self-Funded Nursing Care: from £1700
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1700

Please note that the above are guidelines. Rates vary depending on the assessment of needs and room grade. Prices increase annually due to staff pay and other inflations.

The price(s) shown are provided by the care home. Contact Rose Villa (Grosvenor Villas) for full pricing details and T&Cs.

Contact Rose Villa (Grosvenor Villas) to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Rose Villa (Grosvenor Villas) to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Rachel Stretch (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Single Rooms with Ensuite Wet Room (30)

Rose Villa (Grosvenor Villas) Reviews (23)

9.3

Rose Villa (Grosvenor Villas) has a Review Score of 9.3 (9.307) out of 10, based on 14 reviews in the last 2 years.
Over all time Rose Villa (Grosvenor Villas) has 23 reviews.

Overall Experience
  • 19
  • 3
  • 0
  • 0
  • 1
Date Published
  • 23
  • 9
  • 11
  • 14
  • 9
Reviewer Connection to Rose Villa (Grosvenor Villas)
  • 14
  • 3
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from R M (Sister of Resident) published on 4 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the past two years, my sister has had good care and attention and been seen to straight away. No hesitation, and I would recommend to anyone.
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Review from Pamela W (Daughter of Resident) published on 30 April 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was transferred to Rose Villa over three weeks ago. He has required a considerable amount of nursing care. The care he has received has been wonderful. He was able to tell me he was happy here. Sadly his condition deteriorated. The care has continued to be outstanding. Every member of staff
is friendly and caring. I was able to hear interaction between staff and residents and they were always professional and caring.
The support given to us has been exceptional at such an emotional time.
Reply from Shyam Desai, Operations Officer at Rose Villa (Grosvenor Villas)Thank you for taking the time to write such a wonderful review. Kind words like yours keep our staff inspired through their days of hard work. We are extremely proud of our staff and new manager who continue to uphold our high standards. We have passed on your comments to our team at the Rose Villa and they have been very grateful to receive them.
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Review from Cheryl S (Daughter of Resident) published on 29 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was only here for her last week after she was discharged from hospital at 92. The staff were very kind and caring and clearly had a great deal of expertise in end-of-life care, ensuring my mother's last few days were as comfortable and positive as possible. Several of the staff got to bond
with my mother in spite of her being only semi-conscious much of the time, stroking and comforting her. Communication was excellent especially as we all live some distance away and the staff went out of their way to facilitate phone contact with my Mum. I was very impressed by the knowledge and caring attitude of all the staff and the expertise and insights they shared with me about the medical aspects of her progress towards the end of life. This ensured that my mother had a peaceful and comfortable passing. Outstanding staff, dedicated to the comfort and well-being of frail elderly people, especially from the senior nurses.


I recommend this nursing home (Rose Villa) unreservedly.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.307)

Overview of Review Score

The Review Score of 9.3 (9.307) out of 10 for Rose Villa (Grosvenor Villas) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.482 for Rose Villa (Grosvenor Villas) is calculated as follows: ( (119 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) + (12 Very Poors x 1) ) ÷ 166 Ratings = 4.482
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.825 Points relating to the number of positive Reviews for Rose Villa (Grosvenor Villas) is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 = 3.825
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jul 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (1)

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Rachel Stretch

Job Title: Villa Manager

Rachel is the Villa Manager at Rose Villa (Grosvenor Villas) and overlooks hospitality, catering, and other operations within the home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rose Villa (Grosvenor Villas) to verify any information. View our terms and conditions. Rose Villa (Grosvenor Villas) has an Enhanced Service - more info.