
The staff are so welcoming, caring and professionalM C(Son of Resident/Service User)

Activity staff do a great job of keeping residents entertainedJoan M(Daughter of Resident/Service User)

The rooms are very clean, decorated and furnished to a high standardIan P(Nephew of Resident/Service User)

The staff are so welcoming, caring and professionalM C(Son of Resident/Service User)

Activity staff do a great job of keeping residents entertainedJoan M(Daughter of Resident/Service User)

The rooms are very clean, decorated and furnished to a high standardIan P(Nephew of Resident/Service User)

In this superbly situated 77 room, large and spacious care centre, with wonderful, open access, very large gardens, where every need is the staff's pleasure.
Offering residential type care (personal care) and nursing care for people of 60+ including on their own floor, services dedicated to those living with dementia or related condition, will have a large en-suite facility with separate dining and living areas.
All en-suite accommodation on the ground...
Care Provided by Sand Banks Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing and palliative dementia nursing is now available
The price(s) shown are provided by the care home. Contact Sand Banks Care Centre for full pricing details and T&Cs.
Contact Sand Banks Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Prestige Group
- Private Owned
Person in charge
- Sarah Hay(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
Visiting
- Visiting is unrestricted for families and direct friends of residents, however, the home does ask that if visiting late evenings or early morning, please be considerate for the residents that live in the home
Parking
- The Care Centre has parking to the Front of the building and the rear of the building
Sand Banks Care Centre Reviews (93)
Sand Banks Care Centre has a Review Score of 9.1 (9.133) out of 10, based on 9 reviews in the last 2 years.
Over all time Sand Banks Care Centre has 93 reviews.
We feel nothing but friendly kindness when we visit my sister. She is not always the easiest but we hear nothing but praise from her regarding the care and treatment she receives from members of your staff.
I have been coming daily to Sand Banks Care Centre since my friend became a resident and I have to say what a wonderful place it is. You are treated with respect from the moment you walk through the door and my friend loves the attention she gets, the meals are excellent and a very good menu. I am always asked if I would like a cup of tea when I'm there. I worked in the industry for many years and I can truly say that Sand Banks Care Centre is top class. I would certainly stay here.
The staff was very nice and made my Mum happy for the two weeks she was in the home. And when she left. They all came to say bye to her.
All the staff are pleasant and friendly even under sometimes extremely trying times, as my mother's dementia progresses in the dreadful ways that it unfortunately does.
There are activities for the residents but due to my mother's dementia, she is unable to participate. The food is all home cooked but again, unfortunately, my mother rarely eats it so she is given dietary support and encouraged to eat when necessary.
Thank you for your review. All reviews assist us in making our services even more responsive to the needs of our customers.
Our family member was very settled even in such sad circumstances. The support of the two activity staff alleviated apprehension and stress surrounding our relative attending her sister's funeral, allowing her to pay her respects which wouldn't have been possible otherwise due to her ill health. The staff members integrated very well with family members and friends at the funeral, showing respect and compassion. They were seamless handling her over to family members without any embarrassment, as other guests were unaware of the circumstances. They were friendly, professional and allowed our family member to make her own decisions with support. Staff members deserve a high level of praise, they were amazing.
Thank you. Every response allows us to make our care offer better.
I was extremely happy, lovely clean home, all the staff are lovely.
Thank you, all responses assist us to improve our service.
It was a pleasure to go and see my father in this environment.
He had enjoyed his short stay in this home.
Thank you for all you have done for my father and all the help you have given me.
Thank you for your review, all comments assist us to improve our service.
When my mum first came to the home there were some ongoing issues, I have always tried to work with the home to resolve any relating to mum's care and I can say that the home have always listened and responded very positively to any concerns. The staff are wonderful, they are caring, compassionate and very professional. They have supported and continue to support myself and my family through what has been and continues to be a very difficult time for us. I don't know how we would have coped without them. They deserve the highest praise and recognition for the wonderful work they do 24/7.
Thank you for your review. Each review helps us make our service more responsive, and our overall performance, more tailored and personalised. Paul
Staff have been particularly helpful, especially the senior on duty.
Thank you. All reviews assist us to improve our services.
My father has improved a lot during his stay at Sand Banks Care Centre. The staff have been great.
Thank you. All comments keep our teams motivated and our morale high.
The level of care I have seen in the past weeks has been outstanding. Nothing is too much trouble. Staff are lovely and treat him with dignity and respect.
He is so much improved and happy. He likes the food and place is spotlessly clean.
Thanks to all concerned.
We appreciate your comments very much. Paul
My brother has improved greatly since he came to Sand Banks. The staff have been very good with him. He is eating well and which he would not do before he came here and I would recommend Sand Banks to everybody.
Thank you for your positive review
Staff are extremely kind and caring. My husband has been in since Sandbanks opened. He started in respite care and is now a permanent resident. All of his needs are being met by staff. He has deteriorated mentally and physically over time and staff have helped both himself and me to cope with these changes.
Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sand Banks Care Centre.
There are no upcoming events for Sand Banks Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sand Banks Care Centre.
Accreditations
There are no accreditations posted yet for Sand Banks Care Centre.
Meet the Team (2)

I enjoy nursing as no 2 days are the same and I am able to build up holistic relationships with residents and families within our care home.
Sarah our clinical deputy is the female on the left-hand side

I started my career in care 17 years ago, starting off as a care assistant in the community before Joining the care home setting completing a range of roles including senior care and deputy manager before achieving my goal as home manager. I have completed NVQ 2&3 and a degree level 5 In health and social care.
I have a passion for care and am dedicated to upholding our reputation as an inclusive care provider that delivered Kind, person-centred care.I believe that being warm-hearted with a friendly sincere approach leaves a positive impact on others. In my spare time, I enjoy spending quality time with my family and friends.
(Leanne is female on the righthand side)
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sand Banks Care Centre to verify any information. View our terms and conditions. Sand Banks Care Centre has an Enhanced Service -more info.