
The staff are so welcoming, caring and professionalM C(Son of Resident/Service User)

Activity staff do a great job of keeping residents entertainedJoan M(Daughter of Resident/Service User)

The rooms are very clean, decorated and furnished to a high standardIan P(Nephew of Resident/Service User)

The staff are so welcoming, caring and professionalM C(Son of Resident/Service User)

Activity staff do a great job of keeping residents entertainedJoan M(Daughter of Resident/Service User)

The rooms are very clean, decorated and furnished to a high standardIan P(Nephew of Resident/Service User)

In this superbly situated 77 room, large and spacious care centre, with wonderful, open access, very large gardens, where every need is the staff's pleasure.
Offering residential type care (personal care) and nursing care for people of 60+ including on their own floor, services dedicated to those living with dementia or related condition, will have a large en-suite facility with separate dining and living areas.
All en-suite accommodation on the ground...
Care Provided by Sand Banks Care Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 77 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Nursing and palliative dementia nursing is now available
The price(s) shown are provided by the care home. Contact Sand Banks Care Centre for full pricing details and T&Cs.
Contact Sand Banks Care Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- The Prestige Group
- Private Owned
Person in charge
- Sarah Hay(Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2015
- Last Refurbishment: 2021
- Number of floors: 3
Room Information
- Single Rooms (77)
- Single Rooms with ensuite Wet Room (77)
Visiting
- Visiting is unrestricted for families and direct friends of residents, however, the home does ask that if visiting late evenings or early morning, please be considerate for the residents that live in the home
Parking
- The Care Centre has parking to the Front of the building and the rear of the building
Sand Banks Care Centre Reviews (93)
Sand Banks Care Centre has a Review Score of 9.1 (9.133) out of 10, based on 9 reviews in the last 2 years.
Over all time Sand Banks Care Centre has 93 reviews.
Sand Banks is a beautiful well run home. The building is light and airy, and resident's rooms excellent. The staff is helpful and caring and the daily activities are excellent. Best home in Redcar.
Many thanks for your lovely review, which will provide a boost to our dedicated team. Please continue to keep safe in the meantime during these difficult times.
My father has been in a number of care homes over the past 4 1/2 years and Sandbanks is by far the best in every way. I know he is being well cared for by trusted and 100% committed, professional carers. The activities coordinators are particularly outstanding and work tirelessly to bring joy and enrichment to the residents. The staff are very approachable and empathetic. Thank you to the whole team for outstanding work.
Thank you for taking time out of what I'm sure is a busy day to leave such a lovely review. Your review will mean a lot to our team who are working very hard, as always, to try to ensure residents still have the very best care and contact with family during these difficult times.
From day 1 the staff have been marvellous. They have gone above and beyond on their care.
We are able to speak daily to our relatives via mobile phones. Sometimes via facetime.
We are able to talk to the Nursing staff if needed.
The whole experience eased our worries and lessened the pressure.
The entertainment staff have helped with keeping the residents entertained.
They have given the gentlemen and ladies makeovers.
There has certainly been no neglect at all.
The staff have even shown respect by lining up outside when a residents cortege has passed by.
All in all l for one am thankful that as a family we chose Sandbanks for my Mam.
THANKYOU
Thank you for taking the time out of your busy day to leave such a lengthy, positive review. Our team will be delighted to hear directly the difference they are making during this difficult time for all.
The care given on the dementia unit is excellent would highly recommend it! They always offer activities and adapt to each individual's needs. The staff is always friendly and professional and the care home itself is clean and bright.
Thank you for taking the time to tell us of your positive experience with our care team and environment; the team will be delighted to hear of their positive influence on another resident and their family. In the meantime, please continue to stay safe.
I would recommend this care home to anyone. My mam has been in nearly a year and I find it a very caring home. The staff are lovely, the care that my mam has received is excellent and the staff that do the entertainment for residents are brilliant. Nothing is too much trouble for them.
Thank you for your kind words, which will cheer our dedicated team. It's been a particularly tough time with the pandemic but we'll continue to do the best we can for our residents and their families. In the meantime, please continue to keep safe.
I can not thank all the staff enough at Sandbanks. My mom has resided there for many years. She is so happy and content. Everyone treats her like shes their Mom always ready with a kiss and cuddle. Recently my Moms circumstances changed dramatically and she has gone into nursing. Mom has recovered remarkably it's unbelievable. I believe its the dedication, caring and professionalism of all the staff that has enabled her to get to where she is. Honestly, I am truly grateful to each and every one of them. Thank you.
Thank you for sharing your positive experience with our care centre and dedicated team. They will be warmed to hear that they are making a difference during a difficult time for all. We hope to be able to welcome you back soon to visit in person when the government eases restrictions for the care industry. Please continue to keep safe in the meantime.
Excellent care home where the staff really do care for their residents. With the current lockdown conditions, the staff have gone above and beyond their normal duties to ensure that all the residents can have video access to their loved ones on the outside. This has been a very worrying time for my husband and I as we normally visit on a weekly basis and mum in law does not understand why we cannot visit so being able to see her on the video has been very much appreciated. The care home facilities are wonderful with access to a lovely garden which the residents can enjoy and, if they wish, assist the gardeners. The care home is exceptionally well managed and there are daily activities organised by a wonderful team of the entertainment staff. The residents can be seen laughing and singing and generally getting involved in the activities and they do have a lot of fun and games. I wouldn't hesitate in recommending this care home to friends and family - thank you all for your care.
Thank you for taking the time to let us know about your positive experience. It is indeed a very difficult time for all - residents, families and staff alike, so it is much appreciated that our team's work has been recognised by yourself, and it will warm their hearts to know of the difference they are making. Please continue to keep safe.
I have found on each visit exceptional care is given to all residents.
The hygiene standards are very high, the staff are very friendly, and the activities team are just amazing; watching the daily video's on social media warms my heart seeing the residents happy faces.
My mother is always clean and dressed well her room is always clean.
I am so happy that I moved my Mother into what I feel is one of the best care homes.
Thank you for your kind words and positive review - it will please the team to know that their efforts are making a difference and are appreciated during what is a difficult time for residents, family and staff alike.
Very polite and friendly staff. They look after my dad so well. He always seems happy and content and I get regular updates, photos and videos of him taking part in activities, joking around and smiling. The Activities Co-ordinators are great. The home is always spotlessly clean, smells fresh and is very nicely decorated. Everyone is well looked after.
Thank you for your kind words and positive review - it's a difficult time for all and it will please the team to know that they are making a difference during this time.
The rooms are spacious, and the level of hygiene is excellent. Given the current lockdown where we are unable to visit our relatives, every effort is being made to ensure we can maintain contact and updates on health and wellbeing. The staff are doing a tremendous job.
Thank you for your review. All reviews help us to reward our staff and raise our game. Paul.
When resting attention is taken to ensure he is comfortable with appropriately placed pads to prevent sores.
The staff are always very smartly presents, pleasant and enthusiastic about their work. They are knowledgeable, welcoming and happy to discuss any ongoing issues.
Thank you for your review. All reviews assist us in making our service better.
Dad sadly passed away peacefully on September 11th 2019.
Thank you for your review. All reviews assist us to make our service better.
My mum is a new resident in this care home. My sister and I have found the home friendly but professional. All the staff from the top to the cleaners always have a smile and a warm greeting for my mum and us as her family. The two entertainment girls work really hard to stimulate the residents organising events constantly. Very happy mum is a resident.
The staff are so caring and considerate. The tone is set from the top.
My mother's face lit up whenever any member of staff came into her room.
The activity staff and care staff are really good and friendly and caring. Activity staff do a great job of keeping residents entertained throughout the week. They all will do anything to help with all enquiries.
Thank you for your review. All reviews assist us in making our services better and more responsive. we are delighted your experience is positive.
Since moving from hospital to Sand Banks, my aunt has received nothing but the finest care and attention. At present, my aunt is, to say the least, challenging through delirium/dementia, therefore not the easiest person to deal with. The management have been absolutely brilliant, not only with my aunt but my wife and I. The rooms are very clean, decorated and furnished to a high standard with a very bright and well designed en-suite. The food is of a high standard with everything cooked from fresh.
Thank you for your review. All reviews assist us in making our services better.
My mam has been a few years in Sand Banks Care Centre. The staff are lovely and caring. The management are excellent and very approachable, door always open. The food is good and all members of staff friendly including housekeeping. The big plus is the excellent activities, most days by excellent activities team. Well done!
Having looked around many other care homes for my father, Sand Banks, without any question stood out as the place to choose for him to move to. The staff are so welcoming, caring and professional. They made our decision easier and the transition has gone smoothly making my fathers life so much better. He is particularly happy with the lovely food at meal times and enjoys chatting with all the staff. Sand Banks Care Centre is everything we hoped it would be and more for Dad's new home.
Excellent friendly staff. Nothing is too much bother! Food is tasty (according to my friend) and well presented. Management efficient and very approachable. My friend is extremely happy and comfortable!
Entertainment and activities. Staff excellent. General staff variable due to the large turnover. Sometimes seems understaffed when assistance is required. Involving residents in general activities i.e. bingo etc is a great benefit to them.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 24 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sand Banks Care Centre.
There are no upcoming events for Sand Banks Care Centre.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sand Banks Care Centre.
Accreditations
There are no accreditations posted yet for Sand Banks Care Centre.
Meet the Team (2)

I enjoy nursing as no 2 days are the same and I am able to build up holistic relationships with residents and families within our care home.
Sarah our clinical deputy is the female on the left-hand side

I started my career in care 17 years ago, starting off as a care assistant in the community before Joining the care home setting completing a range of roles including senior care and deputy manager before achieving my goal as home manager. I have completed NVQ 2&3 and a degree level 5 In health and social care.
I have a passion for care and am dedicated to upholding our reputation as an inclusive care provider that delivered Kind, person-centred care.I believe that being warm-hearted with a friendly sincere approach leaves a positive impact on others. In my spare time, I enjoy spending quality time with my family and friends.
(Leanne is female on the righthand side)
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