






Silver Birch Care Home provides residential, dementia, respite and nursing care in a luxurious and beautiful setting.
Staff are hand picked and fully trained to provide care with empathy and respect. There are private dining facilities to celebrate your special days with your friends and family and the chef will prepare anything you fancy.
Private dining is part of the all inclusive fee and therefore there are no extras for this...
Care Provided by Silver Birch Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees quoted are for guidance only. Fees vary according to the size of the room and the level of care determined following an assessment.
The price(s) shown are provided by the care home. Contact Silver Birch Care Home for full pricing details and T&Cs.
Contact Silver Birch Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Alysia Caring Group
- Private Owned
Person in charge
- Sophie Brown (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- There are no visiting restrictions.
Parking
- There is ample car parking spaces for visitors on site. There are also road parking available at the front of home.
Silver Birch Care Home Reviews (57)
Silver Birch Care Home has a Review Score of 9.9 (9.909) out of 10, based on 19 reviews in the last 2 years.
Over all time Silver Birch Care Home has 57 reviews.
My mum arrived at Silver Birch Care Home from a different care home that could no longer accommodate her needs. Silver Birch is an outstanding care home, the home is like a 4-star hotel and very warm and welcoming. The staff are all so friendly and helpful. They took the time to get to know Mum, and they could always get a smile out of her whatever her mood. The care, kindness, and compassion they gave Mum and the rest of the family were amazing, especially in the final few days of her life and we cannot thank them enough.
Thank you so much for your lovely review, especially at such an important time for you all. The team will be very grateful for your kind words.
We as a family cannot thank Silver Birch enough for the care, compassion, support and respect Mum received it was outstanding. Not only to Mum but to us as a family in her final days.
Activities not rated as Mum was unable to partake in them.
Thank you for your kind review. We're so happy things went as well as we can only hope at such an important time for a family. Your help, helped us to deliver the care your mum required. So we thank you too.
My mother was a resident at Silver Birch Care Home for a few months but unfortunately passed away on Saturday. The care she received was excellent, I could not fault anything or any member of staff. She was treated with care and compassion right until the end. Family members were also treated with the same care and compassion as my mother. I would definitely recommend this care home to anyone.
Thank you ever so much for your kind review. It was an honour to look after your mum. We do our best to provide an individualised care for our residents depending on their needs and wishes. Thank you for entrusting us with the care of your beloved mum. May her soul rest in peace. Please drop in and have a coffee with us if you ever pass our way. Kindest regards
My father is on end-of-life care but is so well looked after. He is very comfortable and looked after so well. Home staff are very flexible in what they are willing to do. They keep me fully informed as to his condition etc. I would have no hesitation in recommending this establishment.
Thank you for your kind review. Especially during such a pivotal time for your family. We're so glad you are all receiving the support and care you all need during a very emotional journey.
Silver Birch is a truly exceptional nursing home, and I feel so lucky that my mum is being cared for there. The home is immaculate, clean and welcoming. The staff are amazing, all so warm and friendly to both mum and me, and nothing is too much trouble. I know Mum is very well looked after and cared for, and that means so much to me. There is a warm community feel to the home, and I myself feel part of that when I visit. Massive thanks to each and every one of you!
Dear Dawn, thank you very much for your review. Your review shows how we provide person-centric care in a clean and welcoming environment. I will share your review with all the staff, and I'm sure they will be delighted with your feedback. Thanks again. Kind regards.
Silver Birch has fantastic staff. The nursing staff are brilliant. You couldn't find a better place to spend your life and final years.
Dear Carol, thank you for your kind review. We always try our best to provide person-centric care for our residents. I will share your review with all our staff. Thanks again, kindest regards.
At Silver Birch, the care and service have been excellent. The nursing team are knowledgeable and everyone is so helpful. Above and beyond is normal at Silver Birch Care Home.
Dear Kevin, thank you so much for your wonderful feedback. Your feedback gives us additional motivation to do even better. Thanks again. Kindest regards.
Every time I visit my dear friend and neighbour I leave knowing he is receiving first-class care and that all his needs are being catered for.
Dear Stuart, thank you very much for taking the time to tell us what you think of us. It is really pleasing to note that you have noticed that we provide first-class care. We do our best to provide a person-centric care for all our residents. I will share your feedback with all staff. We look forward to seeing you again soon. Season's Greetings.
It was a tricky time for us managing end of life and the whole team rallied round and really looked after Dad, as well as Mum and all the family. From little things like having a lovely coffee area to sit and natter, to always being offered coffee and delicious cake, we felt welcome.
The other residents often sat in the coffee area and it was lovely to have a chat with them too.
The management was excellent and the home was beautiful - my dad thought he was in a four star hotel which was great.
Simple things like all of the staff always saying hello whenever we visited, and when anyone walked into Dad’s room they always said hello to him first and always spoke to him even when he was unresponsive.
We’ll miss our visits to Silver Birch and would thoroughly recommend it to anyone looking for a care home or nursing home.
My mother was moved to Silver Birch Care Home from hospital on end of life care in October 2023. The last weeks in hospital had seen us become her carers and personal assistants and we felt we always had to have someone with her. When she arrived at Silver Birch we were all welcomed so warmly by all the staff, her room was warm, well decorated, spotless and modern, it had views over the gardens, she said it was like a lovely hotel room. A wide range of freshly made food was always on offer with a soup or sandwich option if nothing else was fancied. The care and nursing staff took over all her needs and reassured us that we could go back to being family again rather than carers. They all took the time to get to know her and ensured she was always comfortable and safe. We couldn't have asked for better care for her. At the end they couldn't have been more supportive and loving.
Dear D, thank you for taking the time to leave a review for Silver Birch Care Home, we are very pleased to hear that you are so pleased with our care and support here. It is our pleasure to care for your mother. Thanks again.
I was very shaky when I arrived but was soon feeling better as all the staff made me feel at home. I have felt as if I have been cared for with great kindness all the time I stayed. Good food, entertainment and company. What more do you want! Thank you to you all.
Dear Gillian, thank you for taking the time to write a review. Your review shows the person-centred care we provide to our residents and we're glad that you enjoyed your stay. Please don't forget us, and drop in to have a tea/coffee and a piece of cake. I wish you the very best for the future. Kindest regards.
My father moved into Silver Birch care home 10 days ago. The difference in my father is nothing short of amazing. The care he receives 24 hours a day is excellent. The care home itself is not only spotless it is also of the highest standard. Each staff member goes over and above to ensure everyone including visitors feels at home. The other residents I have spoken to are very content, this is a joy to see. Special mention to the manager for all her help and support. Also the ladies for constantly supplying him with Latte! (his absolute favourite) This is without a doubt the Buckingham Palace of care homes.
Thank you for your very kind review. As you have noticed, all our staff do their best to keep our residents happy. Giving your dad lattes regularly is a small demonstration of our person-centric approach to care. Thanks again for your review. We look forward to seeing you soon. Kind regards
My father arrived at Silver Birch Care Home at the end of February 2023. He was made very welcome and with the help of all staff settled in well. Unfortunately he had to go to hospital for three weeks in June 2023 with an infected gall bladder. He became very poorly and we asked for him to return home to Silver Birch Care Home for end of life care, where he had exceptional care.
Father-in-law moved to Silver Birch Care Home in February 2023 from hospital. He was made very welcome and soon settled into the home on the second floor. At the beginning of June he complained of stomach pains and was taken to hospital where he stayed for three weeks. On his release to Silver Birch Care Home he was again welcomed and his care has been exemplary. All the staff are most carting and friendly.
Thank you for your kind words. They are much appreciated and I'll share them with staff. Your review highlights the person-centred care we provide. We look forward to seeing you soon. Kind regards.
My dad is currently in Silver Birches. The facilities are good, and everything is clean and well looked after. The staff are kind and caring and have built up a good relationship with my dad. He has been in previous care homes, and this one is the best he has been in. He is comfortable and well cared for. The area where residents can get coffee and cake and the lounge where they can receive guests are lovely. Both areas are good for residents to meet. There seems to be a good range of activities to keep the residents interested. Thank you to all the staff for their kindness and professionalism.
Thank you for your kind review. I will pass on your feedback to the staff. Your review highlights our person-centred approach to care and our fantastic facilities that we have. Thanks again. Kind regards.
The caring staff were excellent.
My husband called me on Saturday 1st April to say the receptionist staff in the office were absent and person who I have managed a few words from was absent too. No newspaper. My husband hadn't been shaved, and carers were running around not knowing what was happening. A safeguarding issue needs looking into.
I reluctantly went to Silver Birch for rehab post-pneumonia and found it hard to settle for the first couple of days. I found the staff friendly and helpful; I soon settled in. My health has improved, I am walking more, and I enjoyed the spa bath facilities. The room was smart and comfortable. My clothes were laundered, and I enjoyed the spa bath hairdresser. Thank you.
Dear Alan, thank you very much for your kind words. I'll share it with all staff. We're proud that we helped with your post-pneumonia recovery. Wishing you the very best for the future. Kindest regards.
Eight weeks later, Dad has come home. He is better than before he fought pneumonia.
The care he received was excellent, and the staff are friendly and kind.
Thank you, team Silver Birch.
Dear Bridget, thank you for your kind review. It fills our hearts with joy that we helped your dad in a small way in his recovery. He is a lovely man and a pleasure to look after. Please drop in if you pass by for tea and cake. Kindest regards.
My husband and myself were admitted for emergency respite care on the 22nd of December 2022. We received a warm welcome from the assistant manager and reception staff. Most of the staff provided good care. The activities "girls" were excellent - providing a range of interests for the residents and assisting with care and personal hygiene. We felt the supper served at 1700 hours was rather early, as breakfast was 0830 the following day. A bedtime drink wasn't always offered. However, we understand staff have to put all residents to bed.
Thank you for your feedback. I will share your feedback with the staff, and your comments on our activities, in particular, will cheer them. As for your comments on the length of time between dinner and breakfast, it looks like you were not told about the snacks/light meals we provide throughout...
Mum went into Silver Birch for two weeks of respite and enjoyed it so much that she decided to stay permanently. All paperwork was arranged, I collected her belongings, and we made her room her own personal space. The staff are all welcoming and professional.
Thank you for your feedback - it is very much appreciated. Your mum is a pleasure to look after. Your review highlights our welcoming approach and the fantastic facilities we have. I will share your review with the whole team. Thanks again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Silver Birch Care Home.
There are no upcoming events for Silver Birch Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Silver Birch Care Home.
Accreditations
There are no accreditations posted yet for Silver Birch Care Home.
Meet the Team (3)

Sophie has worked within the social care sector for the past 21 years, working as a Registered Nurse in different homes across Suffolk and Essex. She began her employment with Silver Birch in early 2021, as a Night Nurse and then progressed to Clinical Lead, Deputy Manager and finally onto Home Manager. Caring for everyone who comes to Silver Birch is Sophie's main focus and passion, to ensure all our residents are made to feel cared for and safe.

Craig worked as a Carer for 8 years supporting vulnerable people with challenging behaviours. He was promoted to Senior Carer with responsibility for the residents’ safety and welfare. He then joined Silver Birch as a Senior Carer and have since advanced to Deputy Manager sharing the focus and values within our home.

Emma has worked in the Care Sector for over 20 years with a background of office management and customer facing roles. She is focussed on supporting residents to enjoy life at Silver Birch and to embrace every opportunity to deliver quality person-centred care.
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