






Silver Birch Care Home provides residential, dementia, respite and nursing care in a luxurious and beautiful setting.
Staff are hand picked and fully trained to provide care with empathy and respect. There are private dining facilities to celebrate your special days with your friends and family and the chef will prepare anything you fancy.
Private dining is part of the all inclusive fee and therefore there are no extras for this...
Care Provided by Silver Birch Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The fees quoted are for guidance only. Fees vary according to the size of the room and the level of care determined following an assessment.
The price(s) shown are provided by the care home. Contact Silver Birch Care Home for full pricing details and T&Cs.
Contact Silver Birch Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Alysia Caring Group
- Private Owned
Person in charge
- Sophie Brown (General Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2020
- Number of floors: 3
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- There are no visiting restrictions.
Parking
- There is ample car parking spaces for visitors on site. There are also road parking available at the front of home.
Silver Birch Care Home Reviews (57)
Silver Birch Care Home has a Review Score of 9.9 (9.909) out of 10, based on 19 reviews in the last 2 years.
Over all time Silver Birch Care Home has 57 reviews.
My mother-in-law arrived at Silver Birch from the hospital in October 22 to have palliative care. We don't know how long she has left, but she has been treated with kindness, friendliness and dignity. The staff are so welcoming to us as we visit from Dorest every weekend and cannot do enough for us. They are all so kind. I cannot praise them enough. We feel confident she is being cared for and have no concerns.
Dear Sara, thank you very much for your kind words. Your review highlights our person-centred care, as each resident is unique. I will share your review with the staff, and they will be delighted with your feedback. We look forward to seeing you soon. Thanks again.
I am so pleased that I chose Silver Birch to look after my dear wife. Everybody at the home is so helpful and kind. It makes my life easier to know that my wife is being so well cared for.
Dear Barrie, thank you very much for your kind feedback. It is a pleasure to look after your wife. I'll share your feedback with the rest of the team. My door is always open, and please feel free to share if you think if anything we could do better. We look forward to seeing you soon. Best regards.
Mum has been a resident at Silver Birch for close to a year now. I feel that in that time, because of the excellent service by the staff, her quality of life has been so good. The carers, office staff, cleaners and all there have been truly magnificent, and I feel so lucky that Mum has found her way here. Thank you, Silver Berch; you're incredible!
Dear Garry, thank you for your kind feedback. I'll share it with all staff, and they will be delighted. Your mum is lovely, and it is a pleasure to look after her. Please remember that we are here to help, and therefore do not hesitate to let us know if there is anything we could do better. Thanks again. Best regards.
I doubt we could have found a more helpful, caring home to spend her respite time. From cleaners to management, everyone did their job as a professional with a smile, and when I visited, drop-off and pick-up, the staff were great. If the situation comes up and we need respite, you will be the one we come to. Thanks for the time, effort and care you gave her. It made my trip easier knowing she was in good hands.
Dear Bob, thank you for your kind words about Silver Birch Care Home. It is always nice to know that our clients appreciate our service. Best wishes.
Excellent care and superb staff. Jealous that I can't check in for a week and receive the same.
We look forward to welcoming you again soon.
Best regards.
I cannot speak highly enough of Silver Birch. All the staff are lovely, very friendly and helpful. I will forever feel grateful, especially to all the carers and nurses who nursed my 83-year-old mother back to health last year when she was recovering from a fall and unfortunately, very poor treatment at the hospital. We were desperate as she couldn't walk and was in such a state. The next day I visited her at Silver Birch, and she already looked so much better and more like her old self. It was such a relief. After a few weeks, she returned home having made a brilliant recovery. We then admitted my father towards the end of last year as he has Alzheimer's. All the staff are wonderful. He has certainly put them to the test in many ways! I can't praise them highly enough. Silver Birch seems really more like a good hotel with wonderful carers and nurses. It is spotlessly clean, doesn't smell, and although it is in very sad circumstances, it is actually a nice place to visit! Thank you to all the staff.
Dear Suzanne, thank you for your kind words. Such feedback motivates us, and I will share your feedback with all staff. If you ever think of anything that we could do better, please do not hesitate to let us know. We look forward to seeing you soon.
I had the pleasure of attending the Silver Birch Care Homes team and resident's celebrations of the Queen's Jubilee. It was a wonderful experience, full of professional team members, all delivering a day to remember for their residents and visitors. Everyone was looked after tirelessly by the manager and her team. The entertainment was fantastic and the food superb. Well done, Silver Birch team.
Thank you for your feedback. We're glad that you enjoyed our Jubilee celebrations. Activities are a vital part of our care of residents and we love to include friends and relatives whenever we can. We look forward to seeing you again soon. Best regards.
I was invited by my friend to attend the Queen's Jubilee celebration at Silver Birch. I/we had a lovely time. The staff were amazing and very attentive. It was a beautiful sunny day, and the garden was decorated with memorabilia. The food was lovely, and the celebration cake was incredible. I was delighted to find out a few days later that they had won the competition for all their efforts. This is a beautiful care home. It’s like a five-star hotel, only better. Everyone is pleasant, and the staff all appear to love what they do.
Dear Mary, thank you very much for your kind review. We're pleased to know that you enjoyed the Jubilee party! We look forward to seeing you again soon. Best regards, Yvonne.
Absolutely amazed by the whole team, the kindness, atmosphere and facilities. I could go on, but you must go and have a tour. They have excelled in everything they have been asked to do for my father. This is the second time for respite care as he really enjoyed his time the first time. I have recommended it to friends who have also booked as they also felt it was the best they had ever seen. It's more like a six-star hotel with all the facilities to match. I highly recommend staying there.
Thank you ever so much for your review. I will share your review with the rest of the team, and I am sure they will be thrilled to read it. Your dad is a delight to look after, and we would be honoured to look after him again if the need arises. Once again, thank you. Best regards.
My father is well cared for. The team go above and beyond to support his needs. I have already mentioned the care home several times to people and explained that it is an excellent home with lovely staff who are very supportive.
Thank you, Jane, for your kind words. Reviews such as these give us extra motivation and look for ways to improve our services further. Once again, thank you. Best regards.
My husband's care at Silver Birch Care Home has been exemplary from day one. Management and care staff are welcoming and cheerful. Surroundings are modern and well thought through with emphasis on residents' well-being. I would not hesitate in recommending this home to anyone.
Thank you for your review; it is much appreciated. I will share your feedback with the staff. Best regards.
My sister first went into Silver Birch as an emergency, but after assessment, we were told she needed full-time care. She settled really well. She loves the place. So much to do with little trips out. She loves the food and entertainment they lay on. As her sister, I find nothing is too much trouble, and they keep me informed at all times. I often hear laughter on my visits to see her, and that's from residents and staff, everyone is friendly, and they do their utmost to care for the clients, going the extra mile. Well done to all the staff. Keep it up.
Best regards.
After a painful stay in the hospital, I jokingly suggested to the ambulance nurse, that I was hoping for a glass of red wine on arrival - and it was a full bottle! So I was thrilled to see my room - quite a palace. On settling in, I was so pleased to be in a quiet, peaceful and friendly atmosphere. Now that I am feeling almost pain-free and I've tried extremely hard not to be over-demanding, but having survived 92-years, I know how I like to live and enter a world which matches this. So I have been very positive in my simple requests, and everybody has been kind.
Best regards
I cannot thank Silver Birch Care Home enough for the instant and professional help they gave to both my mother and father in their time of distress. The nursing staff for my mother's injuries and the dementia care for my father. I would not hesitate to recommend this caring home to anyone.
Thanks, Kevin for your encouraging review. It helps us improve our services wherever possible. I will pass on your comments to the team. Best regards.
My mother is receiving end of life care at the Silver Birch. The staff are so caring, compassionate and treating her with dignity. Everything I wish for at this stage of her life. When speaking to them, I feel they are my friends, which is very comforting. My mum is so, so comfortable there, and I would highly praise this care home. They are all wonderful.
Best regards.
Fortunately for my elderly nanna, who was struggling with dementia, and isolation in her supported housing, she was able to go into this lovely care home when it was opened up for Covid patients and she tested positive. Finally, she was looked after, and given the attentive care that she deserved in her last few days. The place is welcoming, calm and clean with a happy atmosphere. On my visit, I thought the staff were incredible, busy yet friendly, attentive and caring. I was so grateful to see Nanna in a lovely airy room, clean and fresh with sun flooding in and her photos by her bed. I had lovely chats with the nurses and left feeling thankful. However, unfortunately, her son later received news of her death in a very abrupt way, which is a shame, as he was left angered and upset. Rather than a lack of care, I suspect this may be due to a cultural difference/language barrier, and such news needs to be delivered very sensitively. Apart from this, I speak very highly of the place.
Dear Rosie, thank you for your kind review. Your feedback is much valued and appreciated. Kind regards.
I had the pleasure of enjoying a short stay here in January 2021. It was more like a room in a 4-star hotel than my expectation of a care home. Lovely staff and excellent food. I have no hesitation in recommending this lovely home.
Thank you, Phil, for taking the time to give us feedback on your stay. We are glad that you enjoyed your stay. I will pass on your comments to the whole team. Best regards.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 December 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Silver Birch Care Home.
There are no upcoming events for Silver Birch Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Silver Birch Care Home.
Accreditations
There are no accreditations posted yet for Silver Birch Care Home.
Meet the Team (3)

Sophie has worked within the social care sector for the past 21 years, working as a Registered Nurse in different homes across Suffolk and Essex. She began her employment with Silver Birch in early 2021, as a Night Nurse and then progressed to Clinical Lead, Deputy Manager and finally onto Home Manager. Caring for everyone who comes to Silver Birch is Sophie's main focus and passion, to ensure all our residents are made to feel cared for and safe.

Craig worked as a Carer for 8 years supporting vulnerable people with challenging behaviours. He was promoted to Senior Carer with responsibility for the residents’ safety and welfare. He then joined Silver Birch as a Senior Carer and have since advanced to Deputy Manager sharing the focus and values within our home.

Emma has worked in the Care Sector for over 20 years with a background of office management and customer facing roles. She is focussed on supporting residents to enjoy life at Silver Birch and to embrace every opportunity to deliver quality person-centred care.
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