Sycamore Park Care Home

The positivity and attentiveness of everyone at Sycamore Park were outstanding. There is a culture of kindness, empathy and a need to support the residents as best they can. They make such a difference every day - a kind word, a joke, a song, lots of activities, and just being there when they are needed. The caring industry isn't just a job - every day the staff of Sycamore Park make a difference to those they care for. They make their lives just that little bit brighter every day. Thank you for looking after Mum so well during her respite care. I'm so grateful to you all. I can't tell you what a difference it made to me to know she was safe and cared for the entire time. Thank you.

Overall, my mother received excellent care throughout her stay at Sycamore Park.

I cannot praise this care home enough. I find the staff helpful, polite and happy. I am relaxed and confident that my mum is being cared for in the best way possible. I would recommend this care home. I feel lucky that my mum has a place here, and I thank all the staff who care for her.

The entertainment offered is great from dominoes, bingo, cinema live singers outside socially distanced etc.

The care home is excellent. The management and staff are all very caring, and nothing is too much bother for them to discuss with you when necessary. Everyone is very caring, and the atmosphere at the home is first class. Good food, and you feel very welcome whenever you are there. A first-class care home.

Sycamore Park is unlike any care home I’ve known; it is more like a hotel, the rooms and facilities are first class. It has a pretty and welcoming garden that is beautifully maintained. An all-around fantastic setting for residents and visiting loved ones. The staff are amazing, especially noted throughout this pandemic. You can feel the loving and caring atmosphere as soon as you enter. More like a large family, home from home. Throughout this pandemic, especially when the Government guidelines didn’t allow visits at all, we, the families, on the outside have been able to ring at any time of day or night to speak to loved ones or enquire, always met with a friendly voice. Never made to feel a nuisance, even though the staff/carers must have been so busy. Pics/videos of residents and the many activities they have been provided with put on the website nearly every day so that you felt as if you were actually visiting. Thank you, Sycamore Park!

Very kind, warm and caring staff. The resident seems very settled and content here and very well looked after.

Every member of staff, including management, are exceptional.

Clean, pleasant and friendly staff.

They have kept our loved ones safe ‘in spite of’ rather than ‘because of’ the government ‘guidelines and assistance’ and I respect and applaud them for this.

This is a delightful home, whose excellent staff ensure the residents are happy and well cared for. Well led by the management team; the home is well decorated and cleanliness paramount. The kitchen staff produce healthy, well-balanced food and wonderful cakes. Activities are led by feedback from the residents, plus a variety of entertainment. Laundry and utility staff do their tasks to the highest standard. My mum has lived at the home for fifteen months and is nicely settled and I recognise, well cared for. I would recommend to anyone.

My Mum has been in Sycamore Park for one year. The rooms are spacious. Food is delicious. Activities are great. The staff, including management, are wonderful, caring, compassionate and many are now friends to me. Mum is treated with dignity. She is always assured if things are OK, is encouraged to say if not but has never had cause to complain. Mum has got a new lease of life and this home was the best thing for Mum.