Tantallon House

7 Tantallon Road, North Berwick EH39 5NF
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9.8 41 Reviews
  • Tantallon House, North Berwick
Tantallon House Care Home is a luxury setting offering 70 bedrooms over a huge 3,919.81m2. Set in the lovely seaside town of North Berwick, the five star home has been purpose built and carefully designed to offer residents luxurious living where they will also receive the highest quality care and support in a place they feel comfortable and at home.

Inside and out, the home offers light and bright spaces where residents can relax or socialise with others. From the café, cinema room and hair salon to the activity room, family kitchens and the spacious garden, Tantallon House is designed be a home-from-home for all residents where they can enjoy their time with the peace of mind that they have everything they need.
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Care Provided by Tantallon House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1978
  • Self-Funded Residential Dementia Care: from £1978
  • RESPITE Self-Funded Residential Care: from £1978
  • RESPITE Self-Funded Residential Dementia Care: from £1978

These prices are only a guideline, please contact Tantallon House to find out the exact price for your requirements.

Contact Tantallon House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £267.10 per week if you’re over the age of 65. This support is not reflected in this fee amount.

Contact Tantallon House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Crystal Soriano (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2022
  • Number of floors: 3

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

Visiting

  • Visitors are welcome at any time, 24 hours a day, 7 days a week. There is no need to book in advance or contact the home before arriving. Family and friends are encouraged to visit whenever it suits them and their loved ones. Communal areas and outdoor spaces are available for residents and their visitors to enjoy during their time at the home.

Parking

  • The home offer ample on-site parking for all visitors, making access to the home straightforward and convenient. The parking area is located within the grounds of the home, ensuring that visitors do not need to park off-site or walk long distances. Designated disabled parking bays are available close to the main entrance to support those with mobility needs. All parking is free of charge and available at all times. The on-site parking is clearly signposted and easily accessible, helping to provide a smooth arrival experience for family, friends, and other guests.

Tantallon House Reviews (41)

9.8

Tantallon House has a Review Score of 9.8 (9.800) out of 10, based on 35 reviews in the last 2 years.
Over all time Tantallon House has 41 reviews.

Overall Experience
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  • 6
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Date Published
  • 41
  • 7
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  • 35
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Reviewer Connection to Tantallon House
  • 15
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  • 6
  • 2
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  • 1
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Total of 41, showing 1-20
Review from Margo C (Daughter of Resident) published on 27 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was in respite in Tantallon from end of August until October & settled so well alleviating all of our fears. This was mainly due to the staff being so welcoming & most importantly treating Mum like an individual.
She loved her room & her view & she came to look at her placement as home.
Minimal
issues were sorted out quickly & efficiently with management being very easy to approach.


We were extremely vexed to have had to move Mum onto residential care & thank everyone @ Tantallon so very much for both welcoming us as a family & keeping Mum safe x

Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for your lovely feedback. We're so pleased mum felt comfortable and well cared during her respite stay at Tantallon. It's wonderful to know that our team helped make the experience positive for you all. Your kind words mean a lot to us.
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Review from J H (Son of Resident) published on 3 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was initially apprehensive of entering Tantallon House but the staff there went above and beyond to make him feel welcome and comfortable. His life is now vastly improved. Now he never wants to leave!
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for your kind words. We're so pleased that dad feels happy and comfortable with us, and it means a lot to us to the whole team.
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Review from Sheila B (Wife of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident in the dementia unit since May this year. I have nothing but high praise for all the staff who are looking after him so well, with great gentleness and concern. The carers are always so kind, friendly and always smiling. They have shown me concern when I find myself having
a difficult day coping with the situation my husband is in.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for your kind words. We're so pleased to hear our staff have been able to support both your husband and yourself with care and compassion.
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Review from David D (Son of Resident) published on 30 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly when you arrive, also well secured so family are safe in their home. Rooms are kept clean and tidy all the time. Also loads of things to do here like pool table and cinema and other games and activities. Food plenty of choice. Only issue is when no one at front desk cant get in as family
dont get number to enter.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you, for your lovely feedback. We're glad you feel reassured about your family's care and appreciate your note about front desk availability - we'll look into improving this.
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Review from Lynsay B (Granddaughter of Resident) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My nana has been in Tantallon since March 2025. She is very well looked after. The staff are all very friendly and nothing is a bother for them. They inform me of any new medicine given or when she falls or is unwell. The service she receives is 100%. I would highly recommend the home to anyone.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for your kind words and recommendation. We are delighted to hear that your nana feels well cared for and that you are kept fully informed. Our team takes pride in creating a safe and supportive environment where residents and their families feel reassured. Your feedback means a great deal to all of us.
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Review from Marion W (Daughter of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted with the standard of care that Mum has received at Tantallon House. The staff are caring and helpful and everything has been done to a very high standard. It is wonderful to see Mum enjoying trips out and about again. It has been lovely to see her smile and sense of humour return due
to the fact that she is getting so well looked after. She feels safe and very well cared for. The Activities team go the extra mile in providing activities to suit a range of interests. Mum's room is spacious and comfortable. It is great that there are a variety of spaces to use when visitors arrive. Visitors are always made to feel very welcome by the staff. Staff have all been super supportive right from the start of moving Mum into the home...both to Mum and myself. Thank you so very much.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for taking time to share such thoughtful feedback. It is wonderful to hear that your mum is enjoying her days, both in the home and on outings, and that her smile and humour are shining through again. Our care and activities teams will be so pleased to know that their efforts are making such a difference. We're also glad that you and your family feel welcome and supported - its at the heart of what we aim to do.
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Review from J S (Wife of Resident) published on 16 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has only been in Tantallon House for four weeks and in that time, we have come to know what an exceptional place it is.
All the staff whatever their role, are warm, friendly, welcoming and approachable so that any query, problem or question that arises is dealt with promptly. The building
is light and bright beautifully maintained, with so many dedicated areas - quiet rooms, games room, cinema, even facilities for private family parties. The residents' rooms are spacious and well-furnished and being able to personalise their rooms with items from home has helped my husband to settle in. He has been made to feel very comfortable and enjoys the excellent meals provided. The family very appreciative of the care he is receiving, and we know we made the right decision when we chose Tantallon House.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThanks you for sharing such kind and thoughtful feedback. We are delighted to hear that your husband has settled in so well and that your family feel supported. It is wonderful to know that the homely environment, activities and personal touches have made a positive difference. Our team takes great pride in creating a welcoming and safe atmosphere, and your words mean so much to them. We're so pleased you feel reassured in your decision to choose Tantallon House.
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Review from Fiona A (Daughter of Resident) published on 17 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has settled in so well to her new home.
All the staff and residents have made us all feel so welcome. Often she doesn't have time to see me as she is out for a picnic lunch, or a woodland walk! There are always engaging, stimulating and thoughtful activities planned and lovely quiet spaces to
sit with a coffee too.
It gives me such peace of mind to know that all the staff know my mum and are so friendly and caring.
I feel very at home myself when I visit with my little dog at all times of the day, and am made to feel like part of one big family which is so important. Mum calls it home already and really enjoys all the good quality meals. She can help herself to fresh fruit salad in the morning and afternoon, but can also be tempted by the cake and ice cream trolleys that come round too.
I feel very lucky that Mum is getting to spend this phase of her life is such a lovely calm caring stimulating environment.
Thank you
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for your lovely feedback - it truly means a lot to me. We appreciate you taking time to share your kind words and support. Its always encouraging to hear such positivity, especially from family.
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Review from F M (Daughter of Resident) published on 12 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Tantallon is not like any other care home, it has a hotel feeling to it. It's very welcoming and bright and extremely clean. The residents rooms are lovely and spacious too.
The communal living area also has a lovely welcome feel about it and it's not too cramped.
Most importantly though is the
staff, they are friendly and approachable. The medical staff, carers , cleaners, reception and management staff are all very professional helpful and lovely.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for your kind words and lovely feedback! We're really glad to hear you had a positive experience with the facilities and staff. Your support means a lot to us, and we're always here to make sure everyone feels welcome and well looked after.
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Review from Carol S (Wife of Resident) published on 28 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been a resident here for one month, he is very happy and his care is excellent. The staff are so kind and treat him with dignity. There is a huge number of activities to suit every taste. The food is excellent. I would have no hesitation in recommending Tantallon House. I'm very satisfied
with all aspects of his care.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for the lovely review. Your kind words truly means a lot to us and help others feel confident in the care we provide.
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Review from A S (Daughter of Resident) published on 21 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was quite poorly when she arrived into Tantallon house after spending one month in ERI .. the staff were very caring and treated mum with dignity nothing was too much trouble .. We as a family took comfort that mum had the best care possible in the last few weeks of her life.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our care home. Our team is dedicated to providing compassionate, high-quality care, and knowing that we've made a difference means the world to us.
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Review from Martin L (Son of Resident) published on 11 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Care team at Tantallon House are amazing. They keep us updated about Mum's care and every time that we visit it is clear that they have a good interactive relationship with her.
She is happy and feels.."At Home!!"
it is like being in a Five Star Hotel.
Reply from Crystal Soriano, Home Manager at Tantallon HouseWe thank you for your kind and thoughtful review of our home. Your words truly mean a lot to the entire team who work hard everyday to provide the best possible care. It's wonderful to know that you've had a positive experience and your support helps others feel confident in our care as well.
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Review from L H (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Staff have shown compassion, patience and kindness while mum settles and adjusts to her new surroundings. During this period, staff have been quick to respond to any queries or issues which were raised. As staff get to know Mum, they are understanding how best to provide the care that Mum requires whilst
maintaining her dignity. Tantallon House is a bright and spacious care home which feels welcoming for residents and visitors.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for a positive feedback as we continually strive to deliver the optimum level of care to our residents.
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Review from Colin C (Son of Resident) published on 30 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother moved into Tantallon House from hospital on 15th November. The transfer went smoothly and she has settled into the residence well.
The staff have been very helpful and kind. Mum is always well-dressed and comfortable. She is unable to get out of bed due to general weakness from advanced cancer.
I
am very pleased with her care.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for your kind words, it means so much to us!
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Review from S G (Daughter of Resident) published on 18 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident for over 4 weeks and we are so pleased we chose Tantallon House. Whilst this is a huge adjustment for Mum the staff have been so kind and caring, reassuring me and my family.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for your kind words and positive review. It truly means a lot to us that you feel confident about your mother's care and well-being.
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Review from C M (Wife of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband spent the last 6 weeks of his life at Tantallon House, where he was treated with incredible care and compassion. The staff went above and beyond, not only for him but for our entire family, giving us support and space to be by his side in his final days.
Choosing a place for a loved one's
final weeks or months is such a difficult decision, but as a family, we are grateful to have had Tantallon House on our doorstep. We couldn't have chosen a more comforting, caring place for him.
Reply from Crystal Soriano, Home Manager at Tantallon HouseCaring for others is incredibly rewarding. Your appreciation reminds me of why we chose this path, and we're grateful to have family who understands and recognises the heart we put into it. Thank you for sending us chocolates, such a kind gesture to all of us.
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Review from H B (Wife of Resident) published on 4 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in Tantallon House for two and a half months before he passed away. His care was excellent and his care workers and activity staff were very professional and caring. Myself and the family could not have asked for a better home for him to have been in.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for your kind words and support you shared about our dedication. Knowing that our efforts are valued by those we care makes all the difference and encourages us to keep going.
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Review from K B (Son of Resident) published on 17 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak highly enough of the staff. Both the carers and nursing staff were highly professional, thoughtful, kind and eased a very difficult family process. They were second to none in my father's last days, and showed great compassion; my family and I are highly appreciative. The home itself
is a lovely environment, my father was very comfortable there. Thank you to all the staff.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much. We were privileged to care for your father in his last days. Your feedback is meaningful to us all.
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Review from Debbie M (Daughter of Resident) published on 23 September 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Tantallon House is absolutely amazing. Brought my mum in November 2023, all staff are lovely, very helpful and nothing is a problem.
The care home is spotless and no smell that you usually get in care homes.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you so much for your positive feedback. On behalf of Tantallon, it was a privilege to have looked after your mother. Thank you for the bouquet of flowers, such a thoughtful gesture.
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Review from F D (Son of Resident) published on 3 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a fall, my mother's care needs changed dramatically. The manager at Tantallon was superb at finding a room and expediting the entry assessment at short notice. Having been a resident for around a month now, the whole experience for Mum has been super. The smaller communities grouped around
each corridor provide greater familiarity with surroundings and the opportunity to make friends more easily. The staff are all very friendly and take a personal interest in the residents. As her broken ankle has improved, Mum has increasingly been getting involved in a variety of activities that are organised, including day trips out, so she is enjoying a more sociable life than before moving into Tantallon. The family has been very happy with the way in which Mum is being looked after and enjoy tremendous flexibility in going in and out for visits, which are welcomed by the staff.
Reply from Crystal Soriano, Home Manager at Tantallon HouseThank you for your positive feedback. Mum is such a cheerful and positive lady, her presence brings joy to staff and fellow residents.
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Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Tantallon House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Tantallon House is calculated as follows: ( (347 Excellents x 5) + (55 Goods x 4) + (11 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 415 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Tantallon House is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 34 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 22 Jul 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Good (4)
How good is our setting?
Very good (5)
How well is care and support planned?
Good (4)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 27 Jan 2026

We currently have vacancies available in our Nursing, Residential, and Dementia Care services. Our home provides a comfortable, caring environment with personalised support tailored to each individual. Whether you’re seeking long-term care or a short-term stay, we’re here to offer the care and reassurance you need.

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Awards / Recognitions (2)

Meet the Team (1)

Crystal

Crystal Soriano

Job Title: Care Home Manager Joined: 2024

Crystal Soriano is a registered nurse by profession, recognised for her strong clinical eye, sound judgement and consistently high standards of care.


With over six years' experience in the care sector in Scotland, she has progressed from a Nurse to a Deputy Manager, and now a home manager. She has gained her nursing studies in the Philippines and gained broad clinical experience across medical-surgical wards, Accident & Emergency, and Intensive Care Units. She has further developed her practice while working in a military hospital in Saudi Arabia, strengthening her clinical judgment, adaptability, and decision-making in high-pressure environments. This diverse international experience underpins her strong clinical oversight and high standards of care within her current leadership role.


She has been nominated for Inspirational Care Home Manager 2025, and under her leadership, Tantallon House has been highly commended in the Dementia Care Awards 2025. These recognitions reflect her commitment to person-centered dementia care, strong team leadership, and continuous improvement in care quality.

Frequently Asked Questions about Tantallon House

What types of Care is Tantallon House registered for?

Older Person Care, Dementia, Mental Health Condition, Visual / Hearing Impairment & Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Tantallon House have?

There are 70 Single Rooms.

What are the Facilities & Services at Tantallon House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Tantallon House to the centre of North Berwick?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

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