The Chase

Medway Road, Huntingdon PE29 1SF
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9.9 51 Reviews
  • The Chase, Huntingdon
Located in the idyllic market town of Huntingdon, The Chase offers residential dementia care and rehabilitation stays on a permanent or respite basis.

The Chase is a stunning care home with 61 elegantly decorated, en-suite rooms which is neatly set in beautifully landscaped gardens.

With state-of-the-art facilities that are designed to provide you with everything you need, this is your opportunity to live a life of luxury and comfort.

Their ambition is simple: To create a new generation of care home that sets new standards in service & premium facilities, all available to you.

When you move in to The Chase you leave all of your cares & worries behind you & step in to your new home without having to think about any hidden extras.

Their All-Inclusive package is available to both you & your family and means that you really can live a life more extraordinary, be pampered to your heart's content & know that everything is all already taken care of.

At The Chase, they believe that life should be lived to its most full, and that's why they provide you with everything you need to live a life more extraordinary.

Their exceptional standard of living allows you to maintain independence while having the care you need when you need it.

They offer outstanding service, luxury facilities, and care that is tailored to your individual needs.

Their aim is to provide you with a comfortable and safe environment where you can enjoy your golden years surrounded by friends, family, and a caring community.
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Care Provided by The Chase

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 61 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1691
  • Self-Funded Residential Dementia Care: from £1810
  • RESPITE Self-Funded Residential Care: from £1841
  • RESPITE Self-Funded Residential Dementia Care: from £1960

Contact us today for a free personal care assessment to determine the weekly fee tailored to your specific needs. With our all-inclusive Connaught Complete Care package, there are no hidden or unexpected costs—just exceptional care and services. Whether you require residential or dementia care, our package covers everything you need, including personalised support from our dedicated team, luxurious treatments in our spa and salon, enriching activities and exciting trips, restaurant-quality meals with beverages and a fully stocked bar private dining, guests can dine for free. You'll find a gym and personal trainer as well as chiropody which are included to improve overall health and wellbeing. At Connaught, we ensure your care experience is as fulfilling as it is transparent.

These prices are only a guideline, please contact The Chase to find out the exact price for your requirements.

Contact The Chase to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Chase to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Jessa Avila (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (59)
  • Couples/Companion Rooms (1)
  • Single Rooms with Ensuite Wet Room (59)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Visiting

  • All visitors to report arrival and departure in the reception system

Parking

  • Car parking and electric vehicle charging points

The Chase Reviews (51)

9.9

The Chase has a Review Score of 9.9 (9.894) out of 10, based on 32 reviews in the last 2 years.
Over all time The Chase has 51 reviews.

Overall Experience
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Date Published
  • 51
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Reviewer Connection to The Chase
  • 21
  • 6
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Total of 51, showing 41-51
Review from J C (Son of Resident) published on 29 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wow! Just Wow! My mother had an absolutely fantastic time during her stay at The Chase, she wanted for nothing. The staff are all resident-focused and dedicated to making The Chase a true Home for all the residents.
Reply from Jacqueline Brown, Customer Relations Manager at The ChaseThank you so much for your lovely review. We are so glad your mum had a great stay at The Chase! I will pass your wonderful feedback on to the team.
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Review from Stephanie W (Friend of Resident) published on 28 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited three care home for my friend; with a view to respite care; this was number three and I immediately knew this was the one. The rooms are bright and airy and well furnished, en-suites and decorated to a high standard and residents can add their personal touch. The home is well thought out,
with everything a resident would need.
The welcome was so warm and friendly and it has continued to be, as my friend liked it so much she decided to stay permanently.
Staff are amazing they have a good relationship with all the residents and are so welcoming to visitors.
The food is also amazing, with a good choice of menus throughout the day and if there is nothing they like, it's never too much trouble to supply what a resident may like.
They have truly become part of the community and it's really a home from home for the residents.
Reply from Jacqueline Brown, Customer Relations Manager at The ChaseThank you for taking the time to write us such a wonderful review, I will share your lovely comments with the staff. I am so glad to hear that you always feel welcome as we love seeing you around the home!
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Review from Denise C (Daughter of Resident) published on 25 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to The Chase for 2 weeks of respite in August. The overall experience was excellent, the facilities are fabulous and the cleanliness is second to none. The care and attention Mum received were given with compassion and empathy and nothing was too much trouble. The food was delicious and the
activities varied and thoroughly enjoyed by Mum. She loved the social aspect of her stay. I can thoroughly recommend The Chase to anyone who is looking for respite care for a loved one.
Reply from Catherine Frost, General Manager at The ChaseThank you for your kind feedback, it is wonderful to know that all aspects of her stay were a pleasure, and we are delighted to share your review with our wonderful dedicated team, thank you once again.
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Review from Karen L (Daughter of Resident) published on 21 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A wonderful facility with friendly staff and fantastic amenities, it is really like a 5-star hotel. Dad was very comfortable and well looked after. I would not hesitate to book him in again for further repsite care. The staff are cheerful and welcoming.
Reply from Catherine Frost, General Manager at The ChaseWe are delighted your father has enjoyed his stay with us, it was a pleasure to care for him, I am looking forward to sharing your comments with the team.
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Review from Dawn M (Daughter of Resident) published on 20 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of The Chase and the staff has been only positive. The genuine care and attention towards my mother has been amazing from the day she arrived to the day she left. The environment is uplifting, light, bright, and of exceptional quality. The outside space, including the roof terrace, are
easily accessible and are seamless to the inside which encourages outside living. Every detail has been thought through and every detail appreciated.
Thank you all for making my mum's stay a delight.
Reply from Catherine Frost, General Manager at The ChaseThank you so much for your kind words, we are delighted you have been happy with all of our facilities and our dedicated team, we cannot wait to share your review with them!
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Review from Graham D (Nephew of Resident) published on 20 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I recently visited The Chase care home in Huntingdon, where my 96-year-old uncle is staying. It is a beautiful newly built and furnished home. The staff are excellent: welcoming and friendly, nothing seems to be too much trouble. Their warm and close relationship with the residents is evident. The
facilities are top-notch. Residents may call for any snacks or drinks they might like,(including the odd red wine or two) and transport is on standby for those short trips or errands that residents wish to go on. My Uncle’s en-suite room opens out onto landscaped gardens where one can sit and relax. Perhaps he is out in the garden now having a drink and a chat with the other residents. We can now relax, knowing that he is in good hands, being well looked after by people in a warm, friendly and supportive environment which also provides the highest levels of comfort and service.
P.S. When I just phoned he and others had gone to the beach” with Fish n' Chips to follow!
Reply from Catherine Frost, General Manager at The ChaseThank you so much for your review, it is always a great feeling to get such positive feedback, and we look forward to sharing it with the wider team.
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Review from M S (Friend of Resident) published on 15 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We visited our friend and neighbour at The Chase and found him to be happy, healthy, and in good spirits. The home was beautifully furnished and fitted everywhere, the food was excellent, and the staff were friendly, competent, and professional. Nothing was too much trouble for our resident or us, so
we enjoyed seeing him and felt that he is in a very good place.
Reply from Catherine Frost, General Manager at The ChaseThank you for your kind words, it is always wonderful to receive such positive feedback - I look forward to sharing with our extraordinary team.
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Review from Kevin P (Friend of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
This place is quite simply amazing! I have never experienced the quality of welcome, service, interior decor, and facilities including the spa, gym, bistro, bar, and fine dining. This should be the future for all care home 5-star hotels.
Reply from Catherine Frost, General Manager at The ChaseThank you so much for your review it is always a pleasure to hear such positive feedback. I look forward to sharing with our wonderful team.
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Review from Les J (Nephew of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Words cannot describe how wonderful this care home is. The staff are excellent so kind and loving towards everyone. The food is world-class and the service is also world-class. It is absolutely fantastic. I would highly recommend this care home to anyone who needs looking after and pampered. I cannot
express my gratitude for your love and care for my aunty.
Thank you.
Reply from Catherine Frost, General Manager at The ChaseThank you so much for your kind review, we are honoured to be caring for such a special lady, I will share your kind words with our team!
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Review from Elizabeth M (Daughter of Resident) published on 4 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad is staying here for respite... he is very impressed and satisfied with both the premises and the staff... everything is done to a high standard... the staff go above and beyond to make sure he has everything he needs... the food is 1st class and he would recommend the care home to anyone.
Reply from Catherine Frost, General Manager at The ChaseThank you so much for your kind review, we are thrilled your father is enjoying his stay with us at The Chase Care Home, I am looking forward to sharing this with the team, it is always a pleasure to share such positive feedback.
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Review from C J (Nephew of Resident) published on 31 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt moved into The Chase at the beginning of August and I must say the level of care she has received is absolutely first class as a family we have all been made to feel really welcome whenever we have visited sharing mealtimes with her and all the staff are really caring and the whole atmosphere
of the home is fantastic.
Reply from Catherine Frost, General Manager at The ChaseWe are thrilled to receive your feedback, it is an honour to care for your Aunt and see how she is settling into life at The Chase, I am delighted to be able to share your feedback with the team - Thank you
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Current Review Score: 9.9 (9.894)

Overview of Review Score

The Review Score of 9.9 (9.894) out of 10 for The Chase is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 32 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 32 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.894 for The Chase is calculated as follows: ( (343 Excellents x 5) + (33 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 379 Ratings = 4.894
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Chase is based on 32 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 32 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (6)

Laura

Laura Adams

Job Title: Customer Relations Manager Joined: 2005

With over 20 years of dedicated experience in the health and social care sector, I am a passionate and committed Customer Relations Manager. Throughout my career, I’ve remained focused on delivering high-quality care, supporting staff development, and ensuring a safe, respectful environment for residents and their families.


I take pride in my longstanding contribution to care, from frontline support to family support. My approach balances operational excellence with a deep understanding of individual care needs, ensuring standards are met—and exceeded—across all aspects of service delivery.

Juliana

Juliana Martins

Job Title: Head Chef Joined: 2023

Juliana has been at the helm of culinary innovation for over 10 years in hospitality. Starting as a student at Waltham Forest College, Le Cordon Bleu London and working their way up to lead a team of talented Chefs.


Known for blending classic English cuisine with modern twists. Engaging with residents to develop Nutritional Dishes and modified diets

Chris

Chris Tedstone

Job Title: Hospitality Manager Joined: 2023

Hi, my name is Chris Tedstone, and I am the Hospitality Manager at The Chase Care Home. I have worked in hospitality since 2016 and have worked in care for nearly 7 years. I have always enjoyed playing a part in delivering excellent care to our residents. I am eager to provide the highest standards for our residents so they can enjoy their lives to the fullest at this wonderful home. I am a happy individual, full of energy, and I always work with a smile on my face.

Becky

Becky Osborne

Job Title: Head Housekeeper Joined: 2024

I've worked in housekeeping for nearly nine years and have been with The Chase since the day we opened.


Watching our home grow into such a special place for our residents is truly amazing. I always strive to maintain the highest standards for our residents, and I'm proud to be part of a dedicated team of housekeepers who take such pride in their work. Knowing that we make a real difference every day makes this job incredibly rewarding.

Karolina

Karolina Kurzak

Job Title: Events & Activities Manager Joined: 2024

I am the enthusiastic events lead at The Chase, and I love delivering new and exciting activities to our residents as well as inviting the community in to engage with us at our events. I also enjoy going out to events and meeting you all in public. We hope to see you at one of our events soon!

Melvin

Melvin Wyles

Job Title: Maintenance Manager Joined: 2024

Having worked in a wide variety of roles through my maintenance career, I enjoy bringing a plethora of knowledge to the role to deliver the highest standards to The Chase so our residents can live in the best facility and our staff can work in the best environment.

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