Everyone is professional, kind and understandingCarole H(Daughter of Resident/Service User)
We were delighted with how she was cared for and stimulatedLis G(Daughter of Resident/Service User)
The food is excellent so are the trips and activities. I would recommend Burcot Lodge 100%.N W(Daughter of Resident/Service User)
Everyone is professional, kind and understandingCarole H(Daughter of Resident/Service User)
We were delighted with how she was cared for and stimulatedLis G(Daughter of Resident/Service User)
The food is excellent so are the trips and activities. I would recommend Burcot Lodge 100%.N W(Daughter of Resident/Service User)
The Lodge at Burcot Grange Care Home is situated in the rural village of Blackwell, supporting residents living with dementia. Offering stunning views of the countryside, there is a calm and tranquil atmosphere. All rooms are en suite, offering privacy and a space for residents to make their own. Across the home, residents also benefit from cosy living spaces and spacious dining areas, so whether looking for a quiet spot...
The Lodge at Burcot Grange Care Home is situated in the rural village of Blackwell, supporting residents living with dementia. Offering stunning views of the countryside, there is a calm and tranquil atmosphere. All rooms are en suite, offering privacy and a space for residents to make their own. Across the home, residents also benefit from cosy living spaces and spacious dining areas, so whether looking for a quiet spot to watch the world go by or have a drink with friends or loved ones, there is a place for every occasion.
The care team at the home offer personalised and high quality support services. Every resident is treated with respect and dignity and seen as an individual. With a wealth of experience and regular training, they are able to cater for a wide range of needs and requirements, offering the care and support to empower residents to live a happy and fulfilled life.
To find out more about this luxury care home, please contact the team.
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Care Provided by The Lodge at Burcot Grange
Primary Care Categories
Older Person Care
Dementia
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Dementia Residential Care
For a maximum of 54 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Acquired Brain Injury (ABI)
Facilities
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Dementia Care
From £1,920
From £1,930
Contact The Lodge at Burcot Grange to confirm what's included and get a personalised quote:
Fees are dependent on a pre-admission assessment and room.
The price(s) shown are provided by the care home. Contact The Lodge at Burcot Grange for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Tours
Onsite Tours of The Lodge at Burcot GrangeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 5:00 PM)We are now able to welcome visitors to view the Home in person. You will be required to take a Lateral Flow Test and wear PPE when in the home.
Remote Tours of The Lodge at Burcot GrangeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 5:00 PM)We can facilitate a Zoom, Facetime or WhatsApp call to conduct a virtual tour. We are able to show all available rooms and communal areas of the home. Virtual Tours are very popular at the present time and we have received very positive feedback from them. The Virtual Tour usually lasts between 30 and 45 minutes.
The Lodge at Burcot Grange has a Review Score of 9.8 (9.786) out of 10, based on 15 reviews in the last 2 years. Over all time The Lodge at Burcot Grange has 98 reviews.
Review from C S (Relative of Resident) published on 16 October 2026 Submitted via Website•
Overall Experience
We have been so impressed with the care and support provided by the staff at Burcot Lodge. The team are so compassionate and kind. The staff go above and beyond not only for the residents, but for the whole family. They understand that moving a loved one into care can be an emotional and difficult...
We have been so impressed with the care and support provided by the staff at Burcot Lodge. The team are so compassionate and kind. The staff go above and beyond not only for the residents, but for the whole family. They understand that moving a loved one into care can be an emotional and difficult time, and they are always there with reassurance, support and understanding helping every step of the way. The day-to-day care is tailored to each individual's needs, the staff work so hard making sure that every resident is treated as a person.
Most importantly, I leave knowing that my relative is not only being cared for, but genuinely cared about. Thank you.
↩Reply from Victoria Osborne, General Manager at The Lodge at Burcot Grange
Thank you so much for your heartfelt review and for sharing your experience with us.
We are truly touched by your kind words about our team at Burcot Lodge. Moving a loved one into care can be one of life's most difficult decisions, and we understand how important it is to provide not only...
Thank you so much for your heartfelt review and for sharing your experience with us. We are truly touched by your kind words about our team at Burcot Lodge. Moving a loved one into care can be one of life's most difficult decisions, and we understand how important it is to provide not only excellent care for our residents but also support and reassurance for their families. It is wonderful to hear that you have felt supported throughout this journey and that our team's compassion, kindness and person-centred approach have made a positive difference. We are incredibly proud of our team, who work hard to ensure every resident is treated with dignity, respect and genuine care as an individual. Knowing that you leave Burcot Lodge confident that your relative is not only being cared for, but truly cared about, is the greatest compliment we could receive.
Thank you for placing your trust in us and for taking the time to recognise the dedication of our team.
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Review from David B (Husband of Resident) published on 13 October 2026 Submitted via Postal Review Card•
Overall Experience
Ann has been looked after extremely well, the staff are wonderful to her. From day one Ann has been treated with dignity and nothing is too much trouble.
Ann has been looked after extremely well, the staff are wonderful to her. From day one Ann has been treated with dignity and nothing is too much trouble.
↩Reply from Charlotte Askew, Deputy Manager at The Lodge at Burcot Grange
Thank you so much for your kind words. We are delighted to hear that Ann has been looked after so well and that you have been happy with the care and support she has received.
Thank you for taking the time to leave this lovely review and for trusting us with Ann's care.
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Review from C H (Sister-in-law of Resident) published on 12 October 2026 Submitted via Postal Review Card•
Overall Experience
Always enjoy visiting my Sister-in-law. A beautiful home. Very friendly staffs and super food including shortbread etc.
Always enjoy visiting my Sister-in-law. A beautiful home. Very friendly staffs and super food including shortbread etc.
↩Reply from Charlotte Askew, Deputy Manager at The Lodge at Burcot Grange
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you always enjoy visiting your sister-in-law and that you find our home beautiful, welcoming, and friendly.
It is wonderful to know that our team's hard work and dedication help create a positive experience...
Thank you for taking the time to leave such a lovely review. We are delighted to hear that you always enjoy visiting your sister-in-law and that you find our home beautiful, welcoming, and friendly. It is wonderful to know that our team's hard work and dedication help create a positive experience for both our residents and their families. We are also pleased that you enjoy the food and treats we provide, including our shortbread.
Your kind words mean a great deal to all of us at The Lodge at Burcot Grange, and we appreciate your support. We look forward to welcoming you back on your next visit.
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Review from K K (Daughter of Resident) published on 12 October 2026 Submitted via Postal Review Card•
Overall Experience
Every member of staff we come in contact with smiles and are always friendly. I can ask about mums care and health whenever I need updates.
A wonderful caring environment. The food is excellent.
Every member of staff we come in contact with smiles and are always friendly. I can ask about mums care and health whenever I need updates.
A wonderful caring environment. The food is excellent.
↩Reply from Victoria Osborne, General Manager at The Lodge at Burcot Grange
Thank you for your lovely review. We are delighted to hear that you consistently find our team friendly, welcoming and approachable. Knowing that you feel informed about your mum's care and health, and that you can speak to the team whenever you need an update, is especially important to us.
It is...
Thank you for your lovely review. We are delighted to hear that you consistently find our team friendly, welcoming and approachable. Knowing that you feel informed about your mum's care and health, and that you can speak to the team whenever you need an update, is especially important to us. It is wonderful to know that you consider Burcot Lodge to be a caring environment and that both our food and overall service have met your expectations. Your kind comments will mean a great deal to our team, who work hard every day to ensure residents feel safe, supported and valued.
Thank you once again for taking the time to share your feedback and for entrusting us with your mum's care.
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Review from Neil R (Husband of Resident) published on 8 October 2026 Submitted via Website•
Overall Experience
The Lodge at Burcot Grange provides excellent care in lovely, comfortable and safe accommodation. Carers provide genuine care in all aspects.
My wife needs assistance with everything including washing, mobility, dressing and feeding.
The Lodge at Burcot Grange provides excellent care in lovely, comfortable and safe accommodation. Carers provide genuine care in all aspects.
My wife needs assistance with everything including washing, mobility, dressing and feeding.
↩Reply from Charlotte Askew, Deputy Manager at The Lodge at Burcot Grange
Hi Neil,
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you have been pleased with the care and support your wife receives at The Lodge at Burcot Grange.
It is especially rewarding to know that our team's genuine care, compassion and dedication...
Hi Neil,
Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you have been pleased with the care and support your wife receives at The Lodge at Burcot Grange.
It is especially rewarding to know that our team's genuine care, compassion and dedication have made a positive difference to your wife's daily life. Supporting residents with all aspects of their care, whilst maintaining their dignity, comfort and wellbeing, is at the heart of everything we do.
We are also pleased that you find our home comfortable, safe and welcoming. Your kind words will mean a great deal to our care team, who work hard every day to provide the highest standard of person-centred care.
Thank you once again for your feedback and for placing your trust in us. It is a privilege to care for your wife and support both of you during her time with us.
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Review from P T (Wife of Resident) published on 7 September 2026 Submitted via Postal Review Card•
Overall Experience
My husband has been a resident at Burcot for several years. Throughout that time, he has always been treated with respect, care and kindness. Every member of staff knows him and they are all amazing in the way they deal with the symptoms of Alzheimer's in the residents. I would have no hesitation...
My husband has been a resident at Burcot for several years. Throughout that time, he has always been treated with respect, care and kindness. Every member of staff knows him and they are all amazing in the way they deal with the symptoms of Alzheimer's in the residents. I would have no hesitation in recommending Burcot Lodge and as far as my experience is concerned it is the best nursing home in the area.
↩Reply from Charlotte Askew, Deputy Manager at The Lodge at Burcot Grange
Thank you so much for your kind words and for taking the time to share your experience. It means a great deal to our team to know that your husband has felt respected, cared for, and supported throughout his time at Burcot Lodge. We are passionate about providing person-centred care and supporting...
Thank you so much for your kind words and for taking the time to share your experience. It means a great deal to our team to know that your husband has felt respected, cared for, and supported throughout his time at Burcot Lodge. We are passionate about providing person-centred care and supporting residents living with Alzheimer's with dignity, compassion, and understanding. Your recommendation is truly appreciated and will be shared with our staff, who will be delighted to hear your feedback.
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Review from D S (Husband of Resident) published on 1 September 2026 Submitted via Postal Review Card•
Overall Experience
From the time my wife moved to Burcot Lodge I was treated with respect, care and consideration. For the first months I received telephone calls to ensure I was able to manage on my own. This was a great confidence builder.
From the time my wife moved to Burcot Lodge I was treated with respect, care and consideration. For the first months I received telephone calls to ensure I was able to manage on my own. This was a great confidence builder.
↩Reply from Charlotte Askew, Deputy Manager at The Lodge at Burcot Grange
Thank you for your kind words. We are delighted to hear that both you and your wife felt respected, cared for and supported from the moment she moved to Burcot Lodge.
We understand that transitioning a loved one into care can be an emotional and challenging time, so it is wonderful to know that...
Thank you for your kind words. We are delighted to hear that both you and your wife felt respected, cared for and supported from the moment she moved to Burcot Lodge. We understand that transitioning a loved one into care can be an emotional and challenging time, so it is wonderful to know that our team's regular telephone calls provided reassurance and helped build your confidence during those first few months. Providing support not only to our residents but also to their families is very important to us.
Thank you for taking the time to share your experience. We truly appreciate your feedback.
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Review from D N (Daughter of Resident) published on 27 August 2026 Submitted via Postal Review Card•
Overall Experience
My mum has received wonderful care since moving into Burcot Lodge. The staff ensure she is "cared" for in the broadest sense. Not only seeing to her physical needs but making sure she has joy in each day and feels loved by the people who surround her.
My mum has received wonderful care since moving into Burcot Lodge. The staff ensure she is "cared" for in the broadest sense. Not only seeing to her physical needs but making sure she has joy in each day and feels loved by the people who surround her.
↩Reply from Charlotte Askew, Deputy Manager at The Lodge at Burcot Grange
Debra,
Thank you for taking the time to leave a review.
Your kind words will be shared with the team, who will greatly appreciate your feedback. Thank you again for entrusting us with the care of your loved one.
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Review from Cathy G (Stepdaughter of Resident) published on 9 February 2026 Submitted via Website•
Overall Experience
The first thing I noticed when my Stepdad moved into Burcot was how every member of staff is cheerful, extremely helpful and kind. Nothing is too much trouble and they all made us feel that they had all the time in the word for his care needs.
The daily activities are well thought out and we loved...
The first thing I noticed when my Stepdad moved into Burcot was how every member of staff is cheerful, extremely helpful and kind. Nothing is too much trouble and they all made us feel that they had all the time in the word for his care needs. The daily activities are well thought out and we loved how all the family are always included in every aspect of daily life. Nothing was too much trouble. They even organised an impromptu trip to the pub for my Mom and stepdad when We could not longer manage to transfer him in the car. When he reach the end of his life, the staff looked after us as much as my stepdad. Endless cups of tea, biscuits cakes, hot meals and a friendly smile were so welcome and offered always.
A truly wonderful home which we feel so privileged to have been part of. When you go to Burcot- you are part of the family and the care is just how you want your family to be cared for.
↩Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange
Thank you so much for sharing such a heartfelt review. It truly means the world to our whole team. We are incredibly grateful that you and your family trusted us to care for your stepdad, and it's wonderful to hear that you felt supported and welcomed from the very beginning.
Our staff work hard...
Thank you so much for sharing such a heartfelt review. It truly means the world to our whole team. We are incredibly grateful that you and your family trusted us to care for your stepdad, and it's wonderful to hear that you felt supported and welcomed from the very beginning. Our staff work hard to create a warm, family-centred environment, so knowing that their kindness, attentiveness and willingness to go the extra mile made a difference to you is deeply appreciated. We're especially glad that the pub trip and the daily activities brought joy and inclusion to your family. During such a difficult time at the end of life, it is an honour to be able to provide comfort not only to our residents but to their loved ones as well. We're truly touched that you felt cared for and supported when you needed it most.
Thank you for your beautiful words and for being part of the Burcot family. It was a privilege to care for your stepdad.
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Review from David S (Son of Resident) published on 4 November 2025 Submitted via Postal Review Card•
Overall Experience
Each time I visit The Lodge it's always clean, staff are always friendly & helpful. Senior staff are always there to listen & deal with any issues immediately. It's extremely sad having my mother in a home but after visiting quite a few others, Burcot is by fare the best we have seen and it gives...
Each time I visit The Lodge it's always clean, staff are always friendly & helpful. Senior staff are always there to listen & deal with any issues immediately. It's extremely sad having my mother in a home but after visiting quite a few others, Burcot is by fare the best we have seen and it gives us confidence leaving Mom in your care.
↩Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange
Thank you so much for your kind words and heartfelt feedback.
We're truly grateful that you feel confident leaving your mum in our care - that means everything to us. It's always our aim to provide a clean, welcoming, and supportive environment, and we're so pleased to hear that you've...
Thank you so much for your kind words and heartfelt feedback. We're truly grateful that you feel confident leaving your mum in our care - that means everything to us. It's always our aim to provide a clean, welcoming, and supportive environment, and we're so pleased to hear that you've consistently experienced this during your visits.
We understand how emotional and difficult it can be to have a loved one in a care home, and we're honoured that you chose Burcot Lodge. Knowing that all our team - have made a positive difference and are always there to listen and help is incredibly reassuring. Thank you again for your trust and support.
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Review from Jane W (Daughter of Resident) published on 4 November 2025 Submitted via Postal Review Card•
Overall Experience
Burcot Lodge is a truly wonderful home. My mum has lived there for over a year now and is very happy. I honestly cannot fault this home at all. All the staff in whichever area they work in are so caring and friendly and nothing is too much trouble for them in making sure residents and their...
Burcot Lodge is a truly wonderful home. My mum has lived there for over a year now and is very happy. I honestly cannot fault this home at all. All the staff in whichever area they work in are so caring and friendly and nothing is too much trouble for them in making sure residents and their families are cared for and supported at all times. There are lots of fun activities too. It's heartbreaking to see a loved one with dementia but The Lodge helps make this hard journey easier with their care and dedication. Thank you so much for all that you do.
↩Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange
It's truly wonderful to hear how happy your mum is at Burcot Lodge after over a year. Your kind words about the staff - their care, friendliness, and dedication - really highlight the special atmosphere of the home. It's clear that everyone goes above and beyond to support both residents and their...
It's truly wonderful to hear how happy your mum is at Burcot Lodge after over a year. Your kind words about the staff - their care, friendliness, and dedication - really highlight the special atmosphere of the home. It's clear that everyone goes above and beyond to support both residents and their families, and that means so much.
We understand how difficult the journey with dementia can be, and it's deeply reassuring to know that The Lodge has helped make this time a little easier through compassionate care and engaging activities. Your appreciation means a great deal - thank you again for your heartfelt message.
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Review from David B (Husband of Resident) published on 19 August 2025 Submitted via Postal Review Card•
Overall Experience
The 2 weeks of care were excellent. The activities my wife really enjoyed. She ate all her meals, so she must have enjoyed the food. My wife loved the staff and the care they provided. There was just a small matter of a couple of pairs of jeans missing.
The 2 weeks of care were excellent. The activities my wife really enjoyed. She ate all her meals, so she must have enjoyed the food. My wife loved the staff and the care they provided. There was just a small matter of a couple of pairs of jeans missing.
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Review from David S (Husband of Resident) published on 12 August 2025 Submitted via Postal Review Card•
Overall Experience
My wife has been at the Lodge for some 4 months now. It was a traumatising decision for the family. It's full time care for her but her life he is safe, warm and extremely well cared for. She now refers to and regards the Lodge as her home.
All of the staff are full of smiles and very quick to...
My wife has been at the Lodge for some 4 months now. It was a traumatising decision for the family. It's full time care for her but her life he is safe, warm and extremely well cared for. She now refers to and regards the Lodge as her home. All of the staff are full of smiles and very quick to react to any requests.
The illness of dementia is so worrying, so sad but the attitude of the Lodge staff lightens our family's load. Thank you
↩Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange
Thank you so much for sharing your experience. It's clear that the decision to move your wife into full-time care at the Lodge was incredibly difficult and emotional for your family. Knowing that she is now safe, warm, and well cared for-and that she considers the Lodge her home-must bring a great...
Thank you so much for sharing your experience. It's clear that the decision to move your wife into full-time care at the Lodge was incredibly difficult and emotional for your family. Knowing that she is now safe, warm, and well cared for-and that she considers the Lodge her home-must bring a great sense of comfort.Dementia is such a heartbreaking illness, but the way the Lodge team supports both residents and their families is deeply reassuring. Your words are a beautiful testament to their dedication, and I'm sure they'll be touched by your gratitude.Wishing you and your family continued strength and peace.
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Review from R D (Partner of Resident) published on 11 June 2025 Submitted via Postal Review Card•
Overall Experience
My husband was resident at Burcot Lodge for two and a half years. I cannot fault the care that was given to him during this period. The staff were unfailingly patient, extremely caring even including the night he died. The management are superb.
My husband was resident at Burcot Lodge for two and a half years. I cannot fault the care that was given to him during this period. The staff were unfailingly patient, extremely caring even including the night he died. The management are superb.
↩Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange
Thank you so much for your kind words. We are truly touched to hear that your husband received such compassionate and dedicated care during his time at Burcot Lodge. It means a great deal to our team to know that their efforts made a difference, especially during such a sensitive time. Your appreciation will be shared with both the staff and management-it will mean the world to them.
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Review from Helen V (Daughter of Resident) published on 21 November 2024 Submitted via Website•
Overall Experience
We were so relieved to move Mum to the Lodge from another home. The Lodge offers excellence in every way. After a relatively short settling-in period, Mum is as settled and as happy as we could hope for.
Every single member of staff from the reception/admin/marketing team, housekeeping and...
We were so relieved to move Mum to the Lodge from another home. The Lodge offers excellence in every way. After a relatively short settling-in period, Mum is as settled and as happy as we could hope for. Every single member of staff from the reception/admin/marketing team, housekeeping and hospitality, the maintenance team, the wonderful events team and of course the carers themselves actually really care. Everyone has time to engage with the residents and their families in a warm and friendly way. The carers are well trained and respectful. All residents are treated as individuals and their 'quirks' accommodated. Mum is always clean and well turned out which is as she'd want to be. As a family, we are involved in news/decision-making. Huge efforts go into keeping the days lively and stimulating with excellent activities. All areas of care seem well coordinated. I think underpinning this is first-class management.
We enjoy our visits and leave with complete peace of mind.
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Review from Janet R (Daughter of Resident) published on 17 October 2024 Submitted via Postal Review Card•
Overall Experience
Since arriving at Burcot Grange 17 years ago, my loved one has come from strength to strength. His mental health and general well being has flourished in this supportive, caring, encouraging and extremely well-led residential setting. All the staff are professional in their approach but the care...
Since arriving at Burcot Grange 17 years ago, my loved one has come from strength to strength. His mental health and general well being has flourished in this supportive, caring, encouraging and extremely well-led residential setting. All the staff are professional in their approach but the care staff go above and beyond in their care for all the residents. It has been my pleasure to witness their interactions not only with my loved one but with others too. I cannot speak highly enough of all staff from receptionists, groundsmen/maintenance, kitchen staff, activity coordinators, caring staff to management. Choosing Burcot for my loved one was one of the best decisions I've ever made.
↩Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange
Thank you for taking the time to complete this wonderful review of your loved one and how they have flourished since bring here and of the team here at Burcot Lodge who care for them as well as the wider teams.
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Review from M A (Son of Resident) published on 3 October 2024 Submitted via Postal Review Card•
Overall Experience
We moved out mother into Burcot Grange just over 2 months ago. The difference in her has been incredible. SHe is more present, mobile and active. As a family, we cannot be more grateful of the whole Burcot family.
We moved out mother into Burcot Grange just over 2 months ago. The difference in her has been incredible. SHe is more present, mobile and active. As a family, we cannot be more grateful of the whole Burcot family.
↩Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange
Thank you for your very kind words. We are so pleased that mum's move has had a positive impact. It's great to have you all part of our Burcot family.
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Review from S P (Daughter of Resident) published on 3 October 2024 Submitted via Postal Review Card•
Overall Experience
I am so impressed with The Lodge at Burcot Grange. It has a family atmosphere, all the staff are amazing and I feel absolutely confident that my mum is safe, loved and cared for. Thank you.
I am so impressed with The Lodge at Burcot Grange. It has a family atmosphere, all the staff are amazing and I feel absolutely confident that my mum is safe, loved and cared for. Thank you.
↩Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange
Thank you for completing this lovely review of Burcot Lodge. Some really lovely words of the home and team. We are all so pleased that the move for mum has brought comfort to you all.
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Review from Elaine B (Wife of Resident) published on 18 June 2024 Submitted via Postal Review Card•
Overall Experience
The Lodge at Burcot Grange stands out from all the other care homes in the area. I am sorry I cannot elaborate due to rheumatoid arthritis.
The Lodge at Burcot Grange stands out from all the other care homes in the area. I am sorry I cannot elaborate due to rheumatoid arthritis.
↩Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange
Thank you for taking the time to complete this review, we are very grateful.
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Review from Rosie V (Daughter of Resident) published on 12 April 2024 Submitted via Website•
Overall Experience
My mum who had Alzheimer’s disease spent the last 15 months in Burcot Lodge. In the time, she spent here after leaving the hospital she settled in so well and was very happy, stimulated and well looked after. The home is extremely well run and the staff are so friendly and welcoming throughout the...
My mum who had Alzheimer’s disease spent the last 15 months in Burcot Lodge. In the time, she spent here after leaving the hospital she settled in so well and was very happy, stimulated and well looked after. The home is extremely well run and the staff are so friendly and welcoming throughout the whole team ranging from reception, carers, catering and housekeeping. My mum was treated with love, kindness and respect. There were plenty of planned activities and trips for residents to participate in if they chose to. The food served there is of a really first-class standard and we even had my mum's wake up there and it was excellent. At the end-of-life stage, we couldn’t have asked for more, Mum was treated with so much compassion, dignity, kindness and respect by the carers. Also in this deeply upsetting time, our family were extremely supported by the home which was greatly appreciated.
I would definitely recommend Burcot Lodge as a safe and caring home for your relative you wouldn’t find a better care home.
↩Reply from Kiran Chaggar-Smith, Home Admissions at The Lodge at Burcot Grange
Thank you so much for these wonderful comments and your five-star review of Burcot Lodge. We will ensure to share your comments with all team members and are so pleased you felt the care, respect and kindness was shown to mum and you all as a family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 March 2022
Overall Good
CaringGood
EffectiveGood
ResponsiveGood
SafeGood
Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
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Meet the Team (7)
Victoria OsborneJob Title General ManagerJoined 2017
I am passionate about providing outstanding care for all our residents and creating a luxurious atmosphere in which the team can give their best. I...
I am passionate about providing outstanding care for all our residents and creating a luxurious atmosphere in which the team can give their best. I believe Burcot provides a home from home to enable residents to feel comfortable with their surroundings. I love the fact that every day is different, with a new challenge to be met in the most open and professional manner.
I believe that the team and I go the extra mile for the residents and relatives to make them feel part of the ‘Burcot’ family.
I take time to get to know all our residents and for us to share our life experiences with each other. I took time out on my wedding day to pop in, so that the residents could see my dress and share part of my special day.
My experience
I have 17 years’ experience here at Burcot Grange, working through all the different departments from Administration, to Housekeeping, to Kitchen and then to Care. I am a qualified adult nurse, I have gained my Registered Manager’s award and I have completed the Leadership in Management programme.
About me
I live in the village only a minute’s drive from Burcot Grange with my husband and our one-year-old son Charlie. It’s a beautiful place to live with a very close community. In my spare time, I enjoy dining out with friends, pampering myself at spas and going on countryside walks with my family.
My grandfather, George, worked at Burcot Grange as a gardener in 1935 when it was a private home owned by Mr and Mrs Rushbrooke. In 1937 the Rushbrookes made the magnanimous gesture of giving Burcot Grange to Birmingham Eye Hospital, where my grandmother worked as a nurse. Burcot Grange was where my grandparents first met in 1938 and went on to marry, so Burcot Grange has played a huge part in my families lives and will continue to play a big part in my life too.
Toma KennedyJob Title Receptionist
What I do:
I provide a high-quality reception service to all visitors to the Lodge. I also help the Home Administrator with a variety of tasks,...
What I do:
I provide a high-quality reception service to all visitors to the Lodge. I also help the Home Administrator with a variety of tasks, including HR, Payroll and Finances.
I have been at the Lodge from the opening in December 2017 and look forward to being part of its growth and success.
My experience:
I have a diverse administrative background across a range of work sectors. I speak 3 languages and have been a Freelance Interpreter providing a face to face consecutive interpreting services for HMRC, DWP, HM Prisons, NHS, National Probation Services, Police and other government agencies.
About me:
I am a busy working mum of 2 children and treasure my spare time with my family. I like keeping active and going outdoors. Being married to a keen walker, I quickly fell in love with the English countryside.
Kiran Chaggar-SmithJob Title Home Admissions AdvisorJoined 2018
What I Do:
The main part of my role within the homes is to meet families who are making enquiries for loved ones. A very sensitive time for most...
What I Do:
The main part of my role within the homes is to meet families who are making enquiries for loved ones. A very sensitive time for most families and friends when choosing the right care home. I take time to understand why we are looking for a care home and to find out about the person, what they are like and their history, where they came from. It’s so interesting to hear about people and what they have gone through in their lives. I also go through managing the assessments with our teams and the paperwork before I hand them over to our amazing care team and your new family.
I also look after the marketing for the home, arrange events and network within the local community.
My Experience:
I came into care by accident back in 2015, however, it’s the best thing that has happened. I love being in care. Although I’m not directly supporting our residents with their care needs, I can do other things like having a coffee and a chat supporting a resident with a bit of shopping or going for a walk within our beautiful grounds.
About Me:
I love life and am always meeting family and friends when I can. They are my everything, I am very grateful for the family I was born into. I love to travel as much as I can and aim for at least 5 holidays a year. My husband and I have Bella, who I call a puppy but she is a rather large husky!
Karen FirthJob Title Hospitality Services ManagerJoined 2018
What I do
I am the Hospitality Services Manager. My main role is to lead the Catering and Housekeeping teams. I am passionate about high quality...
What I do
I am the Hospitality Services Manager. My main role is to lead the Catering and Housekeeping teams. I am passionate about high quality food and service and, with the support of the Head Chefs along with feedback from our residents, we strive to create a five-star dining experience that exceeds our residents’ expectations. Using only the freshest ingredients we create menus which are both homemade and nutritious. I work closely with the Head of Housekeeping to ensure a high standard of cleanliness. We work hard together to uphold high infection control measures.
My experience
I started my journey at Westminster Catering College in London, and then spent the next 28 years working for various 4 and 5 star Hotels in London, Manchester, and Worcestershire working both front and back of house. Through these opportunities, I gained a wealth of experience in cooking, food service, and housekeeping. This is my first care home position and have been part of the Burcot family since 2018; I love the interaction with the residents and the challenge of providing a service that can really make a difference to their wellbeing and happiness of all at Burcot.
About me
Family is important to me; I love spending as much time as I can with them. I also love my horses and being outside. With the time I have left in my day, I am currently learning Spanish (with a glass of Rioja on the side to get the full experience, of course).
Adam AntepliJob Title Head ChefJoined 2021
What l do:
As a head Chef at Burcot Lodge l is responsible for overseeing the day-to-day running of the Kitchen and delivering the highest possible...
What l do:
As a head Chef at Burcot Lodge l is responsible for overseeing the day-to-day running of the Kitchen and delivering the highest possible service to our Residents and their Relatives.
I visit our Residents regularly to make sure they are getting everything they need, and we are providing them with any special needs they may have, discuss any likes and dislikes and create a menu around them to meet their needs.
I am also responsible for the team who work with me and their learning and development.
My experience:
I started working in care homes as a chef in 2002 and have gained an enormous amount of knowledge and experience. l love my job because l love my residents l understand the importance of food to our residents to live well today and thrive tomorrow.
About me:
I love cooking outside of work too.
In my spare time, I love building, repairing and upgrading high-end gaming computers. l love going on holidays with my family, meeting new people and making new friends. I also love animals. We have 2 cats a rabbit and a fish tank at home.
Adam BristollJob Title Maintenance ManagerJoined 2021
What I do:
I am the Maintenance Manager at Burcot Lodge, I am responsible for maintaining a safe and secure environment for all of our residents,...
What I do:
I am the Maintenance Manager at Burcot Lodge, I am responsible for maintaining a safe and secure environment for all of our residents, team members and visitors.
I feel privileged to be part of a team that has very high standards and a team that is incredibly passionate, friendly, fun and welcoming. I joined the team in 2021.
My experience:
For the last 14 years I’ve worked in a family-run business fitting kitchens and bathrooms, this taught me my carpentry and joinery as well as plumbing, tiling and many other skills. These will be valuable attributes in the smooth running of the home. Prior to this, I worked as a manager in a catering role where I was responsible for the staffing, standards and health and safety of the kitchen.
I’ve always been a caring person and love working with like-minded carers & managers. I also love being with the residents and find this a rewarding part of my role.
About me:
Recently I started up my old hobby of running to keep fit. When I was 18 I ran both Birmingham and London Marathons in under 3 hours each. I’ve enjoyed playing pool for many years, playing for a local team, league and county.
My family is very important to me and I enjoy spending quality time with my wife two children and dog Bella. We enjoy weekends away in our caravan.
Julie HoganJob Title Activities LeadJoined 2019
What I Do:
I am the Activities Lead at Burcot Lodge, I am privileged to lead our activities team. The team and I plan all the activities across the...
What I Do:
I am the Activities Lead at Burcot Lodge, I am privileged to lead our activities team. The team and I plan all the activities across the home. We make sure that there is a wide variety of activities to suit all resident's needs by making sure we know all our residents and their families well. Throughout the week we ensure there are activities that stimulate the mind, body and soul including poetry classes, Knit and Natter groups, Zing Exercise Classes, Film Nights, Themed days, Parties, Religious Services, Pet Therapy, Outings and trips to numerous places, Crafts, Cooking and relaxation/mindfulness sessions to name a few.
I, and the team, believe in a ‘can do’ approach so if we can make something happen, we will. Along with all the other wonderful teams at the Lodge, we all work together to provide a loving, exciting and homely place that our residents enjoy calling home.
My Experience:
I started out many moons ago as a Nursery Nurse, after this I then became a Special Support Assistant in a local school for a child with Down Syndrome and Autism. During this time, I learnt the importance of individuality and knowing the holistic needs of children. This has really helped me in my current role of developing a varied and person-centred activities programme.
After my years as a Support Assistant, I then trained as a Primary School Teacher through University. Once qualified, I worked at a school in Solihull for 6 years. During this time my Mum was diagnosed with Vascular Dementia and Alzheimer’s. This was a turning point in my life. I then gave up my full-time teaching job to spend more time with her as a daughter and carer.
The challenges that my Mum and I faced throughout her illness are what has led me to my career in Elderly Dementia Care. Having had my Mum living with Dementia this has given me an empathetic approach whilst having a great insight into how this can affect residents and their loved ones.
I only accept the best and always think ‘Would this be good enough for my Mum?’
About Me:
I live locally in Burcot and have done so for many years. I have a wonderful family down south in (hopefully) Sunny Devon and Cornwall, which means I have some lovely breaks by the seaside. One of my favourite things to do is walk on the beach and coastal paths.
When I’m at home I enjoy reading, gardening, and entertaining friends as well as visiting National Trust houses & gardens.
Frequently Asked Questions about The Lodge at Burcot Grange
How much does The Lodge at Burcot Grange cost?
The care home lists weekly fees per person from £1,920 for residential dementia care (respite from £1,930). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
What types of Care is The Lodge at Burcot Grange registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Lodge at Burcot Grange have?
There are 54 Single Rooms.
What are the Facilities & Services at The Lodge at Burcot Grange?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Lodge at Burcot Grange to the centre of Bromsgrove?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Lodge at Burcot Grange to verify any information. View our terms and conditions. The Lodge at Burcot Grange has an Enhanced Service -what an Enhanced Service includes.
