The Moors Care Centre

155 Harrogate Road, Ripon HG4 2SB
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9.5 47 Reviews
  • The Moors Care Centre, Ripon
The Moors Care Centre is a care home in Ripon giving residents a safe and secure caring place to live.   

Run by Maria Mallaband Care Group, the care home has a team of trained, friendly staff who strive to give residents a welcoming, social and relaxing home.

The care home offers up to 70 people a home from home.

Staff work in partnership with healthcare services to ensure people receive timely support to maintain and improve their health.

Staff support people to develop and maintain relationships to avoid social isolation and encourage residents to take part in activities that are socially and culturally relevant to their individual interests.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1366
  • Self-Funded Residential Dementia Care: from £1426
  • Self-Funded Nursing Care: from £1544

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

These prices are only a guideline, please contact The Moors Care Centre to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Sue Simpkin (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (70)
  • Single Rooms with Ensuite Wet Room (70)

The Moors Care Centre Reviews (47)

9.5

The Moors Care Centre has a Review Score of 9.5 (9.504) out of 10, based on 10 reviews in the last 2 years.
Over all time The Moors Care Centre has 47 reviews.

Overall Experience
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Reviewer Connection to The Moors Care Centre
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Total of 47, showing 1-20
Review from Philippa G (Wife of Resident) published on 29 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband has been a resident here for 3 years, he is happy living here, has a comfortable room and good bathroom. The home is very clean and the staff are caring and friendly. My husband enjoys sitting in the garden which his room overlooks.
Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Thank you got your lovely feedback for us here at The Moors, you and your lovely husband are a joy to us all here, thank you again.

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Review from Vivienne R (Wife of Resident) published on 15 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been at The Moors for eight months. He has settled very well into the routines and benefits from the consistency of the care they provide. All the staff are kind, caring and respectful, even when faced with the challenging behaviours that can come with dementia. The food is varied and
fresh; he enjoys it and eats well. The home is very clean and well organised with a good range of activities for residents. Everyone working there understands that each resident comes with an entourage. Family members and other visitors (including dogs!) are welcomed with warmth and compassion, and laughter is in plentiful supply. I have found it easy to build mutually respectful, supportive relationships with the staff: they work with us as a family to ensure that my husband is safe and as happy as he can be. The haven they provide is not just for my husband - the whole family benefits - and we are grateful for the work they do.
Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Dear Viv, thank you for lovely review of The Moors, your husband is a delight to manage, I am so glad we are able to be his carers, and you can go back to being his wife and provide the support he requires without being exhausted yourself. Once again thank you for choosing us.

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Review from I K (Sister of Resident) published on 14 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What a wonderful place for my relative to be a resident at, The Moors Care Centre. I try to visit once a week. To find my sister enjoying the activities which she really enjoys. She is really settled and feeling so much more confident.
Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Thank you for your lovely review. Your sister is doing so well. If I can help you with the areas where we have scored 4* let me know.

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Review from John W (Husband of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with all aspects of care. Staff very helpful and always available. My wife seems happy and content. No problems.
Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Thank you for your kind review, your wife is very happy and continues to manage well after almost 5 years. If we can help with any of the 4*scores, please let us know.

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Review from Keith N (Nephew of Resident) published on 14 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
My uncle has now been a permanent resident of The Moors Care Centre for three months and in that time, myself, and other family members, have been so impressed with the level of support and care provided. The most important thing for us all is the wellbeing and happiness of my uncle who has also expressed
how much he likes the set up and the care he receives. I find one of the most impressive aspects of the Home is the interaction between all of the staff and my uncle and I have also witnessed this with other residents. The communication between the staff and family members is also very welcome. Please keep up the good work and a big thank you to all of the staff for their efforts, this is very much appreciated.
Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Thank you for your lovely review, your uncle is such a kind man, and he has settled in so well. If you want to discuss the 4* where we have not made 5* I am happy to chat with you when you next visit our home, Kind Regards.

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Review from N R (Son of Resident) published on 5 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the team are so caring and attentive for my mum. Mum is happy and in the best health she can be. Thank you.
Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Thank you for your kind words, your Mum is an absolute delight. We will pass this on to our wider team as they will appreciate your review.

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Review from Chris T (Son of Resident) published on 5 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Moors Care Centre exceeded all our expectations since my father was welcomed there in November following a hospital staff. Without exception, the team go above and beyond to provide first-class care within a safe and professional environment. The home is spotlessly clean and there is always a genuinely
warm welcome when visiting Dad. The activities are varied and perfectly suited to the residents. My only minor niggles would be the lack of car park spaces but I believe that is under review for improvement. Thanks to everyone for making this a home-from-home for Dad.
Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Thank you for your review. Your Dad was a lovely gentle person, when he initially came to stay here his love of Irish Folk music ensured that everyone could enjoy this through the early evening, we have all learnt to jig a little quicker! Again, thank you for your kind words, we will share this with the entire team.

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Review from Tracey J (Daughter of Resident) published on 19 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Accepting that Mum needed full-time residential care was a tough and scary decision for my mum and our family. The staff guided us every step of the way and treated us with compassion and understanding.
Mum has now lived at the moors for three months and the change in her is amazing, she seems happier
every time I see her. She reports having a laugh with the staff every day and constantly chats about them.
The home is absolutely spotless, food is delicious and Mum is always accommodated as she is rather fussy about what she eats!
I cannot praise all staff enough, they are always so cheerful and kind, they are amazing with mum and when we visit we always feel so welcome and looked after too.
There are plenty of activities on offer and we are encouraged to join in, mum loves animals and there was even a pony visiting recently which made a huge difference to Mum's day.
Mum moving into the moors has been the best decision we made for her.
Reply from Sue Simpkin, Home Manager at The Moors Care Centre

Thank you, for taking the time to leave us this review, sharing your experiences helps so very much to everyone involved with The Moors. As Manager, I am looking forward to sharing this review with all my colleagues here at The Moors, I know how hard they work and how much it means to everyone from all departments. We all understand how difficult it is to come into a care facility, for all involved, MMCG supports us to give you all the help you need.

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Review from Katherine O (Daughter of Resident) published on 1 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
After six weeks in nursing care we have seen an amazing improvement in Mum. After major surgery and a lengthy stint in hospital Mum was unrecognizable. The care and attention given by all the staff has allowed Mum to recover to a point way past what we had expected and hoped for. She is well cared for,
socialising and treated with dignity. There is always plenty of staff on hand and all are happy to help or answer any questions.
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Review from Nichola B (Daughter of Resident) published on 28 December 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
A lovely, caring home for residents.
Staff are visible, warm and friendly.
They care for the residents well.
The food is good and residents are well nourished.
The building is clean and the rooms are well-maintained.
There are regular meetings between the manager, residents and family members.
Overall
a very good care home.
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Review from Nicola M (Wife of Resident) published on 8 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Moors Care Centre is an absolutely amazing place.
After months of being in the hospital, many operations and in pretty poor health my husband was discharged into the care of The Moors. We had no idea what to expect but the care and attention he has received have been way beyond anything we could
have imagined or hoped for. Thanks to the wonderful staff and plentiful, delicious food, he is now not only settled and happy but thriving.
The staff, without exception, do an amazing job, treating residents and visitors alike, with kindness, care and compassion. The good humour and laughter make daily visiting a joy and we both feel extremely lucky to have such a wonderful place. Thank you to everyone at The Moors for making a difficult situation much easier than it might have been.
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Review from Chris S (Daughter of Resident) published on 19 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been in The Moors for just over a year now and is really settled. The management is fabulous and the staff work really hard to create a family feel. It's a lovely atmosphere and they genuinely care. It's great to see the activities coordinators working hard with the residents to keep them entertained.
Props to the whole team there and keep up the good work.
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Review from Odette C (Daughter of Resident) published on 16 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My overall impression of The Moors Care Centre was the service is excellent in every aspect. Clean, warm, friendly and cosy. The facilities and staff exceeded all my expectations. The Moors Care Centre has provided my mum with a warm, friendly and family home environment where she felt welcome, safe
and looked after. She enjoyed the lovely activities that were facilitated by the staff at The Moors Care Centre. The staff are all very special and I cannot express my gratitude enough nor thank them enough for looking after my mum so well.
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Review from Anthony B (Cousin of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are all friendly and approachable, very helpful.
Cannot complain about any of the care etc, that my cousin has received since being in The Moors.
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Review from Carole M (Daughter of Resident) published on 10 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately, my mother had a fall resulting in a fractured femur - everyone in The Moors was wonderful towards her and us as a family. After 31 days in the hospital, she was transferred back to The Moors. The positive change in her within 24 hours f returning to the safety of the home is just wonderful
to see. The staff are so unbelievably kind and caring to my mam and us as a family. We are so very grateful.
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Review from Andrew L (Son of Resident) published on 14 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother is a full-time resident at The Moors Care Centre. After a month at the Moors she is delighted with all the staff, they are all so caring and a joy to chat with, nothing is too much bother. The food at The Moors is excellent, residents look forward to meal times. The Moors is very clean and
the resident's room is warm and comfortable so you have your privacy if you want. The day rooms are good for making friends and having fun. Overall entertainment for the residents is really good and a good variety of entertainment. All the residents I have met seem really happy at The Moors.
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Review from P M (Son-in-law of Resident) published on 11 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been cared for at the Moors for 12 months now. She is very happy in what she calls her new home. The staff are very caring and always keep my wife and I up to date with how my mother-in-law is doing and any problems she has experienced. All the staff are welcoming and keen to help
ensure when you visit, it is a great experience for you. The building and grounds are very well maintained and always cleaned to a very high standard.
The food provided for residents is always plentiful, well presented and can be dovetailed to an individual's needs. The new activities organiser has reinvented the activity programme well following the pandemic. All in all, my wife and I cannot praise the staff too highly for their help, care and professionalism. We feel my mother-in-law is in a safe place and wouldn't hesitate to recommend the home unreservedly.
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Review from J D (Daughter-in-law of Resident) published on 17 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the moment we stepped through the door in reception, the atmosphere was professional, friendly and helpful. The home smelled lovely and parents-in-law were clean, fresh and tidy.
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Review from Tracey O (Daughter of Resident) published on 7 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father was admitted to The Moors in October 2021 with vascular dementia, Altzheimer's and cancer. From day one, I was impressed by the care my father received and the professionalism of all the staff, at every level. In a short time, they really got to know my father as an individual and it was
very reassuring for me to know he was being looked after so well. His end of life care could not be faulted and I am grateful to the staff for listening to our wishes and making Dad comfortable. I cannot recommend The Moors highly enough.
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Review from Mary H (Daughter of Resident) published on 17 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Due to the global pandemic, I like everyone else, have had limited access to The Moors. What I have experienced has all been very positive and the staff are kind, helpful, hard-working and professional.
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Current Review Score: 9.5 (9.504)

Overview of Review Score

The Review Score of 9.5 (9.504) out of 10 for The Moors Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.790 for The Moors Care Centre is calculated as follows: ( (94 Excellents x 5) + (25 Goods x 4) ) ÷ 119 Ratings = 4.79
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.714 Points relating to the number of positive Reviews for The Moors Care Centre is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14. 10 Positive Reviews ÷ 14 = 0.714
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Dec 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Sue

Sue Simpkin

Job Title: Home Manager

Hi, my name is Sue and I have worked at The Moors Care Centre for the last 6 years. I have been the Home Manager for 2 years.


Prior to this, I spent the last 35 years working as a Registered Nurse in many areas. Working along side MMCG is allowing me to have both the people living and working here have the best days possible everyday.

Frequently Asked Questions about The Moors Care Centre

What types of Care is The Moors Care Centre registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Moors Care Centre have?

There are 70 Single Rooms.

What are the Facilities & Services at The Moors Care Centre?

Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Moors Care Centre to the centre of Ripon?

1.0 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Moors Care Centre to verify any information. View our terms and conditions. The Moors Care Centre has an Enhanced Service - more info.