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Care Provided by The Willows
Primary Care Categories
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 12 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Residents Kitchenette
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact The Willows to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Independent Support Ltd
- Private Owned
Person in charge
- Victoria Hill-Yates (Manager)
Local Authority / Social Services
Admission Information
- Ages from 18 to 65
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (12)
Visiting
- Open door policy for visitors and no restrictions.
Parking
- A car park on the front of the homes that can be used when visiting.
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The Willows Reviews (1)
8.4
The Willows has a Review Score of 8.4 (8.417) out of 10, based on 1 reviews in the last 2 years.
Over all time The Willows has 1 review.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to The Willows
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Review from Helen T (Mother of Resident) published on 6 May 2025 Submitted via Website•
Overall Experience
Staff are considerate and friendly , my son wants to take them all on holiday to a caravan with him for 2 weeks , he refers to the Willows as his holiday home . I am so grateful to find people who understand he is a person and not a category
Staff are considerate and friendly , my son wants to take them all on holiday to a caravan with him for 2 weeks , he refers to the Willows as his holiday home . I am so grateful to find people who understand he is a person and not a category
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 August 2018Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
There are no news items for The Willows.
Upcoming Events
There are no upcoming events for The Willows.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Willows.
Accreditations
There are no accreditations posted yet for The Willows.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Willows
What types of Care is The Willows registered for?
Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Willows have?
There are 12 Single Rooms.
What are the Facilities & Services at The Willows?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Willows to the centre of Stoke-on-Trent?
2.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Willows to verify any information. View our terms and conditions. The Willows has a Basic Service -what a Basic Service includes.