the care he has had and still receives, is excellentE A(Daughter of Resident/Service User)
The services are excellent as are the activitiesLinda B(Daughter of Resident/Service User)
I would recommend Twyford House 100%.S T(Wife of Resident/Service User)
the care he has had and still receives, is excellentE A(Daughter of Resident/Service User)
The services are excellent as are the activitiesLinda B(Daughter of Resident/Service User)
I would recommend Twyford House 100%.S T(Wife of Resident/Service User)
Twyford House is located in the heart of Alsager, convenient to shops and local services. The A500 and M6 motorway are close by, and the home also has excellent nearby public transport links which are convenient for visiting family and friends.
Upon arrival, residents are supported to develop a personalised care plan using an electronic comprehensive integrated Care Planning system. This not only records information around an individual’s care needs but...
Twyford House is located in the heart of Alsager, convenient to shops and local services. The A500 and M6 motorway are close by, and the home also has excellent nearby public transport links which are convenient for visiting family and friends.
Upon arrival, residents are supported to develop a personalised care plan using an electronic comprehensive integrated Care Planning system. This not only records information around an individual’s care needs but includes interests, hobbies and dietary preferences also. This system gives everyone involved in residents’ care instant access to care information and preferences from their individual care plan to provide responsive and person-centred care.
Part of the Lovett Care Group, Twyford House offers exceptional Residential, Dementia and respite care to individuals who need extra support to live independent, fulfilled lives. All set within a warm, comfortable and welcoming home from home environment, where comfort, safety, personalised care and fun meet strong community ties in beautiful surroundings.
The 70-bed home is made up of four wings each with its own dining room and lounge. The communal areas include a bistro, craft and activities room, cinema, private dining room, terrace bar, library, quiet lounges and fully equipped hair salon. All the beautifully appointed bedrooms feature a full ensuite wet room, widescreen TV and fridge and ground floor bedrooms have patio doors with access to a secure garden of mature trees and outside seated areas.
Varied, imaginative and meaningful activities are planned by the Activities Coordinator and delivered by the whole team. Activities are chosen based on discussions with residents and their relatives.
A daily menu is prepared by the on-site team who create tasty and nutritious restaurant-style meals from fresh, locally sourced ingredients.
NEW NURSING UNIT NOW OPEN! Enquire for more details.
Contact Twyford House Care Home to confirm what's included and get a personalised quote:
Nursing Care plus FNC £267.68
Respite stay minimum of 2 weeks - from £1,900 per week.
We do not provide Nursing Dementia Care.
The price(s) shown are provided by the care home. Contact Twyford House Care Home for full pricing details and T&Cs.
Twyford House Care Home has a Review Score of 9.8 (9.847) out of 10, based on 31 reviews in the last 2 years.
Over all time Twyford House Care Home has 72 reviews.
From the moment I walked through the doors I was highly impressed with Twyford House. Not only is the interior decorated to the highest standards, with lots of homely feature but individual bedrooms are also warm, clean and inviting. The staff are kind, compassionate, professional and always...
From the moment I walked through the doors I was highly impressed with Twyford House. Not only is the interior decorated to the highest standards, with lots of homely feature but individual bedrooms are also warm, clean and inviting. The staff are kind, compassionate, professional and always friendly. Nothing is too much trouble. The security is second to none and I had no hesitation whatsoever that my mother was going to receive the best care for her final days.
Thank you for such Wonderful feedback and sharing your experience you had with our home. It is always so nice to receive such lovely comments around the home and care being provided to individuals from the team here at Twyford House. We will of course ensure your kind words are shared with the Whole team in the home.
Twyford House provides exemplary care for my Mum. There's always a warm welcome from reception staff which sets the tone for a very enjoyable experience. Nothing is too much trouble for any of the staff who provide excellent levels of care, cleanliness and safety. Meals are catered on the premises...
Twyford House provides exemplary care for my Mum. There's always a warm welcome from reception staff which sets the tone for a very enjoyable experience. Nothing is too much trouble for any of the staff who provide excellent levels of care, cleanliness and safety. Meals are catered on the premises and are varied while meeting the dietary needs of the residents
Thank you so much for taking the time to leave such a wonderful review for Twyford House. I will make sure that the kind words are passed onto the wider team. It is always great to receive such wonderful feedback and we can't thank you enough for taking the time to write this.
I've been impressed with every single person involved in Mum's care. Reception, carers, nurses, activity leads and house keeping all have time and a warm smile for you. There is a genuine ethos of creating a caring, safe, engaging environment. I am particularly impressed with the quality of...
I've been impressed with every single person involved in Mum's care. Reception, carers, nurses, activity leads and house keeping all have time and a warm smile for you. There is a genuine ethos of creating a caring, safe, engaging environment. I am particularly impressed with the quality of leadership - the care home manager's door is always open if you need to talk. Thank you.
Thank you so much for your wonderful review. We are truly grateful for your kind words and delighted to hear that your experience has been such a positive one. It means a great deal to our entire team that you feel welcomed and supported by everyone, from reception and housekeeping to our carers,...
Thank you so much for your wonderful review. We are truly grateful for your kind words and delighted to hear that your experience has been such a positive one. It means a great deal to our entire team that you feel welcomed and supported by everyone, from reception and housekeeping to our carers, nurses and activities team.
Creating a caring, safe and engaging environment is at the heart of everything we do, and it is incredibly rewarding to know this has been reflected in your mums care. Thank you also for your lovely comments about our leadership team. We believe that open communication and a supportive culture are essential to providing the highest standards of care.
Your feedback will be shared with the whole team, who will be thrilled to know they have made such a positive difference. Thank you for trusting us with your mums care. Warmest wishes.
In a difficult month for by B-I-L with emergency admissions, hospital discharges etc. I cannot praise the staff at Twyford House highly enough. Despite high-pressure situations, all were handled extremely professionally. The staff were courteous and understanding at all times. When the situation...
In a difficult month for by B-I-L with emergency admissions, hospital discharges etc. I cannot praise the staff at Twyford House highly enough. Despite high-pressure situations, all were handled extremely professionally. The staff were courteous and understanding at all times. When the situation returned to normal, Peter was treated, upon his discharge from hospital like a long lost friend, and nothing was too much trouble. All in all an exceptional established which I believe to be without equal. Thank you.
Thank you so much for taking the time to share your wonderful feedback.
We are delighted to hear that, during what was understandably a challenging and stressful period with emergency admissions and hospital discharges, our team provided the professional, compassionate, and supportive care that...
Thank you so much for taking the time to share your wonderful feedback.
We are delighted to hear that, during what was understandably a challenging and stressful period with emergency admissions and hospital discharges, our team provided the professional, compassionate, and supportive care that Peter and your family deserved. It is especially pleasing to know that Peter received such a warm welcome on his return from hospital, as making our residents feel valued, safe, and at home is at the heart of everything we do.
Your kind words about the dedication, courtesy, and understanding shown by our colleagues mean a great deal and will be shared with the entire team. Thank you for your trust and support. We are honoured by your comments and delighted that your experience at Twyford House has been such a positive one.
Twyford House is a very happy care home, where the staff are all very welcoming, Nothing is too much trouble. On my visits it is clear to see that all the staff are working very hard to ensure that all the residents needs are met. the home is always very clean, tidy and comfortable, I am more than...
Twyford House is a very happy care home, where the staff are all very welcoming, Nothing is too much trouble. On my visits it is clear to see that all the staff are working very hard to ensure that all the residents needs are met. the home is always very clean, tidy and comfortable, I am more than happy for my relative to be at Twyford House.
We are delighted to hear that you feel welcomed whenever you visit and that you have recognised the hard work and dedication of our team. Our staff strive every day to provide the highest standard of care, ensuring...
Thank you for taking the time to share such a wonderful review of Twyford House.Your kind words and confidence in the care we provide mean a great deal to the whole team. Thank you for your support and for trusting us to care for your relative.
Thk you for all you do.
Thk you for all you do.
Your kind words about our care team, administration staff, and reception colleague are very much appreciated...
Thank you for taking the time to share your feedback following your visit to (Mary) Brigid. We are delighted to hear that you and your wife had such a positive experience at Twyford House.Thank you again for your thoughtful review and ongoing support.
I feel that all care staff and management also staff are very helpful, caring and friendly.
I feel that all care staff and management also staff are very helpful, caring and friendly.
We are delighted to hear that you find our care team, management, and all staff to be helpful, caring, and friendly. At Twyford House, we are committed to creating a warm, welcoming environment where residents and their families feel...
Thank you for taking the time to leave such a lovely review.Thank you once again for your support and trust in our team
Staff are friendly, attentive - asks if we need any help. Checks in with nan and keeps us updated.
Staff are friendly, attentive - asks if we need any help. Checks in with nan and keeps us updated.
We are delighted to hear that you have found our team to be friendly and attentive. Building strong relationships with both our residents and their families is incredibly important to us, so it's wonderful to know that you feel supported and...
Thank you for taking the time to share your feedback.Thank you again for your lovely review and for trusting us with your nan's care
when mum needed to move in to a care home I was very concerned but as soon she came to twyford house I was happy knowing that she was well cared for and very happy. She loves the carers and loves the activities which are so important. Makes me happy knowing mum is safe gives me peace of mind.
when mum needed to move in to a care home I was very concerned but as soon she came to twyford house I was happy knowing that she was well cared for and very happy. She loves the carers and loves the activities which are so important. Makes me happy knowing mum is safe gives me peace of mind.
We understand how difficult and emotional the decision to move a loved one into a care home can be, so it is wonderful to hear that your concerns were quickly eased by the care and support Mum has...
Thank you for taking the time to share your experience and for such kind words about Twyford House.Thank you once again for your lovely feedback. We will be sure to share your comments with the team, who will be incredibly pleased to know they have made such a positive difference to both you and your Mum.
All of the staff at Twyford House Care Home in Alsager, are very professional yet friendly. The care which they provide is excellent and I know my sister is in safe hands with them. The food is good, and the bedroom decorated tastefully and really lovely. Any queries are dealt with swiftly and...
All of the staff at Twyford House Care Home in Alsager, are very professional yet friendly. The care which they provide is excellent and I know my sister is in safe hands with them. The food is good, and the bedroom decorated tastefully and really lovely. Any queries are dealt with swiftly and efficiently. The activities team ensure a varied programme and each resident is encouraged to participate. The Home also provide lovely trips out on a weekly basis. Upon arrival and departure when visiting my sister the staff always give me a lovely welcome - nothing is too much trouble for them. Outside of office hours it can be difficult to get through to the Home but the staff are busy caring for other residents and I understand they are having a new landline installed which will hopefully assist with the poor WiFi signal that the current telephone line relies on. Overall it's an an excellent care home which I'd be very happy to book myself into if the time comes that I need a care home.
Thank you for taking the time to leave such a positive review. We are delighted to hear that you have been happy with the care and support your sister receives at Twyford House. It is wonderful to know that our team's professionalism, friendliness and dedication give you confidence that she is in...
Thank you for taking the time to leave such a positive review. We are delighted to hear that you have been happy with the care and support your sister receives at Twyford House. It is wonderful to know that our team's professionalism, friendliness and dedication give you confidence that she is in safe hands.Your feedback means a great deal to us, and we will ensure your lovely comments are shared with the team.
A wonderful, welcoming home, really made Cliff feel he was part of the family. The staff have shown outstanding care and understanding of Cliff's general needs as well as his more demanding, demenia requirements. A brilliant open environment. A real home from home, we didn't loose a farther to a...
A wonderful, welcoming home, really made Cliff feel he was part of the family. The staff have shown outstanding care and understanding of Cliff's general needs as well as his more demanding, demenia requirements. A brilliant open environment. A real home from home, we didn't loose a farther to a care home, we became part of a really big family,
Creating a warm, welcoming environment where residents feel valued, respected and at home is at the heart of everything we do, so it is wonderful to hear that this was your experience. We are...
Thank you for taking the time to share such heartfelt feedback. We are truly touched by your kind words.Thank you once again for your lovely review and for placing your trust in Twyford House. We will ensure your kind words are shared with the team, who will be delighted to know the difference they have made.
I feel safe and well looked after. The staff are cheerful and kind, and treat me with dignity, although sometimes they are slow to respond to a request for assistance... My room is comfortable and cleaned regularly. I particularly enjoy the food which is always tasty and plentiful and served in a...
I feel safe and well looked after. The staff are cheerful and kind, and treat me with dignity, although sometimes they are slow to respond to a request for assistance... My room is comfortable and cleaned regularly. I particularly enjoy the food which is always tasty and plentiful and served in a pleasant dining room. Although activities are arranged every day, I appreciate that I am not forced to join in against my wishes, but I have enjoyed some events such as the recent Fathers Day party and trips out to local beauty spots.
Thank you for taking the time to share your feedback. We are delighted to hear that you feel safe, well looked after and treated with dignity by our team. It is wonderful to know that you find your room comfortable, enjoy the food and dining experience, and have taken pleasure in some of the...
Thank you for taking the time to share your feedback. We are delighted to hear that you feel safe, well looked after and treated with dignity by our team. It is wonderful to know that you find your room comfortable, enjoy the food and dining experience, and have taken pleasure in some of the activities and outings, including our Father's Day celebration.Thank you again for your kind comments and for recognising the hard work and dedication of our team.
-...
- he is often in his room without the tv or radio on for entertainment
Following your comments, we have investigated the...
Thank you for taking the time to leave a review and for sharing your feedback about your father's experience at Twyford House. We are pleased to hear that he has settled well since moving in and that you are happy overall with the care he receives.We will ensure staff assist with access to his preferred TV and Radio. Please do come and speak to us at anytime your feedback is valued
I have had dealings with most areas within the home, from maintenance to nurses. Everyone goes about their...
All staff are accessible, including the chef for any dietary issues.
We are delighted to hear that your first impressions were so positive, as we know how important it is to feel welcomed and reassured from the moment you walk through our doors. Your kind comments about our support staff,...
Thank you for taking the time to share your experience of Twyford House.Thank you again for your lovely review and for recognising the dedication of our team. We will share your comments with everyone at Twyford House
Over the last 12 months I have seen the workings of several carehomes and was so concerned about finding the right place for mum Twyford house have more than filled this roll Excellent team work throughout the home The care and support that is given to residents is really outstanding Communication...
Over the last 12 months I have seen the workings of several carehomes and was so concerned about finding the right place for mum Twyford house have more than filled this roll Excellent team work throughout the home The care and support that is given to residents is really outstanding Communication from management is spot on Fantastic team work throughout I would definately recommend Twyford House look after someone you love and be rest assured that they will be totally cared for.
We understand how difficult it can be to find the right care home for a loved one, so it is incredibly rewarding to hear that we have been able to give you confidence and peace of mind in the care your mum...
Thank you, Pam, for your wonderful review and for sharing your experience of Twyford House.The Team at Twyford House
In early May she became unwell, it was hard to see her deteriorating before...
We can't thank the staff at Twyford House enough for the support and care they gave to our Mum (in law) Thank you xx
It truly means a great deal to all of us at Twyford House to read your kind words about the care and compassion shown to your mother-in-law over the years. Supporting families through both the...
Thank you so much, Helen, for taking the time to share such a heartfelt and deeply moving review.Being able to be part of her farewell and to stand alongside you and your family was an honour for us all. She will always be remembered fondly by the team. With heartfelt condolences and best wishes to you and your family
My Mum was a resident at Twyford for 20 months. The staff and the facilities were excellent and they looked after my Mum generally very well. But beware of what I believe to be unfair contract terms. In the last week's of her life she was awarded NHS funding towards nursing care. We believed that...
My Mum was a resident at Twyford for 20 months. The staff and the facilities were excellent and they looked after my Mum generally very well. But beware of what I believe to be unfair contract terms. In the last week's of her life she was awarded NHS funding towards nursing care. We believed that this funding would go towards her Twyford fees. However, small print in the residents contract says that Lovett will take this funding in addition to the agreed fees. If applying for any State funding make sure you ask Lovett how it will be applied or read the contract carefully. I believe some other care homes do not take this approach.
Thank you for your response. Please may I offer my condolences to you on the loss of your Mum. I appreciate that this must be a very difficult time for you and your family. I am aware that the Home Manager has met with you to discuss this concern, and I am very sorry that you remain dissatisfied....
Thank you for your response. Please may I offer my condolences to you on the loss of your Mum. I appreciate that this must be a very difficult time for you and your family. I am aware that the Home Manager has met with you to discuss this concern, and I am very sorry that you remain dissatisfied. Please be assured that this is a standard practice across many care homes as the FNC (Free Nursing Care) payment covers the cost of the Nurses we provide to our residents who have been assessed as requiring nursing care. You are correct in that some care home care homes work differently. In our experience this is because in those homes the fee charged initially includes an amount for the FNC payment. Therefore the reason it is repaid to the fee payer is because it has already been paid. We prefer not to do this because it would increase our resident's fees to our Nursing rate when they were in fact only receiving residential care. I am incredibly sorry if you were unaware of this.
My mum has been living at Twyford House Residential Care Home since last summer, and the care she has received has been genuinely outstanding. Moving into residential care, and coming to terms with a new disability, has been a huge period of adjustment for her - but the kindness and professionalism...
That said, this praise extends to the wider team at Twyford House. So many carers and staff members have helped make my mum's life not just manageable, but warm and humane. The overall standard of care has been excellent, and the dedication shown has made an otherwise daunt
We understand how significant the transition into residential care can be, especially...
Dear Phillip,Home Manager, Twyford House
Excellent friendly professional atmosphere. Superb modern clean bedrooms and facilities. Attentive caring staff. Welcoming family setting. Total confidence in the knowledge Mum is receiving the best care available. Would not hesitate in recommending Twyford House.
Excellent friendly professional atmosphere. Superb modern clean bedrooms and facilities. Attentive caring staff. Welcoming family setting. Total confidence in the knowledge Mum is receiving the best care available. Would not hesitate in recommending Twyford House.
Thank you for taking the time to write your review. We are extremely happy to read about your positive experience of Twyford House and will ensure your comments are passed onto the team at the home.
Great staff, helpful and pleasant, great facilities, like a hotel.
Great staff, helpful and pleasant, great facilities, like a hotel.
Thank you for taking the time to leave your review, we will ensure this is past onto the team at Twyford House.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
There are no news items for Twyford House Care Home.
There are no upcoming events for Twyford House Care Home.
There are no accreditations posted yet for Twyford House Care Home.
Jolly is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community...
Jolly is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.
Charlotte is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring...
Charlotte is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.
Karen is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community...
Karen is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.
The care home lists weekly fees per person from £1,300 for residential care (respite from £1,600), from £1,350 for residential dementia care (respite from £1,600) and from £1,550 for nursing care (respite from £1,600). Funding accepted: Self-Funding (Private), Local Authority with Top-up, NHS Continuing Healthcare (CHC).
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 70 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
7.1 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Twyford House Care Home to verify any information. View our terms and conditions. Twyford House Care Home has an Enhanced Service -what an Enhanced Service includes.