Twyford House Care Home

Such an amazing home. Made Christmas so special for each and every resident. The staff are an absolute credit to the home. Couldn’t recommend this care home any higher, nothing is ever too much trouble for the staff. Superb.

Facilities are excellent, and standards of cleaning are high..yes there are little blips but nowhere is perfect. I would highly recommend Twyford House Care Home.

Mum moved into the home a couple of months ago following a number of planned and unplanned visits. No matter when we arrived we were made to feel special and welcomed by staff, all of whom knew our names and took an interest in mum. Once we had agreed on the move, things happened quickly and we were kept informed at each stage.

During December, there were lovely activities where most of the residents were involved. The meals over Christmas and New Year were lovely and the staff made an extra effort with the tables, presentation etc.

I love to lead the singing on a Friday afternoon. We have sung over 30 different songs during 2023. I am always made so welcome and love getting to know so many of the residents. There is a lovely comfortable and pleasant atmosphere at Twyford.

Respected, safer and welcoming

In addition, they have a wonderful activities programme, designed to keep the residents thinking and moving, involving day trips to local places and seaside trips too. My aunt and uncle tell me regularly that they feel cared for and safe there, and although they miss their previous life as independent people, they realise that, actually, they're receiving a much better quality and more stimulating life there.

Overall very happy with the care my aunt recieves and her relationship with staff

This is the most caring home I ever been to staff are excellent and so caring would highly recommend it to anyone room is excellent and my dad says the food is excellent they can’t do enough for my dad and our family.

I know my mum is safe and genuinely happy and although she is only staying for a while Twyford House have made a positive effect on her health.

Best care home for miles around. Excellent staff and facilities. Cannot believe how much my father has improved during his time at Twyford House Care Home. Father is very happy here after some bad experiences. Complete home from home.

Beautiful care home with really lovely staff. My grandad is the happiest I’ve seen him since my nana passed away in November. Good to see him up and out of his room, socialising with other residents. Thank you.

Thanks, team Twyford.

Peace of mind for the family.

Keep up the excellent work ladies.

Mum had settled in very well. It's a fabulous new building with excellent facilities. The staff are caring and friendly. The activities are very good and help to keep residents socialising and alert. Management are responsive to any questions or concerns.

My dad has been in Twyford House care home for 12 months. He is so happy and cheerful, well looked after by all the staff, the team of staff are well led by the Manager who is approachable and available. The care Dad gets from the carers is lovely to see, and his unit manager's knowledge and understanding of Dad's medical needs is reassuring. I am kept informed if there are any problems, which puts my mind at rest. Dad has a lovely en-suite bedroom which has been like being at home to him, it was an easy transition for him because of this. When my dad first went into Twyford House from hospital, I was terrified, the front of house staff reassured me and supported me throughout. The services are excellent as are the activities from exercise classes, games, to cinema or just reminiscing.

I would recommend Twyford House 100%. Confident in the fact that your loved one was cared for more than adequately. The whole of the staff are always pleasant and very helpful. The general feel of the home is a "good one". I would choose "Twyford House" every time - five stars and more.

My family cannot thank the team at Twyford House enough for the care they give to my nan. They all go above and beyond. My nan loves living there, and our family has great comfort knowing she is happy, well looked after and cared for. The home itself is beautiful, the food is fantastic and the staff are the icing on the cake. Nan's days are now filled with lots of socialising and laughter, with both residents and staff. We can't thank the team enough!

We are extremely happy with the standard at Twyford House. The staff are excellent and go above and beyond. Nothing is too much trouble. We feel our loved one is in the best hands.

Staff are always extremely helpful in all situations. Very caring environment, with very good facilities. Visits to residents have been arranged very smoothly all through the pandemic and always made welcome.