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Twyford House Care Home

Richard Woodcock Way, Alsager, Stoke-on-Trent, Cheshire ST7 2FD
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the care he has had and still receives, is excellentE A(Daughter of Resident/Service User)
Twyford House Care Home, Stoke-on-Trent
The services are excellent as are the activitiesLinda B(Daughter of Resident/Service User)
Twyford House Care Home, Stoke-on-Trent
I would recommend Twyford House 100%.S T(Wife of Resident/Service User)
Twyford House Care Home, Stoke-on-Trent

Twyford House is located in the heart of Alsager, convenient to shops and local services. The A500 and M6 motorway are close by, and the home also has excellent nearby public transport links which are convenient for visiting family and friends.

Upon arrival, residents are supported to develop a personalised care plan using an electronic comprehensive integrated Care Planning system. This not only records information around an individual’s care needs but...  

Care Provided by Twyford House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 70 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,300From £1,600
Residential Dementia CareFrom £1,350From £1,600
Nursing CareFrom £1,550From £1,600

Nursing Care plus FNC £267.68

Respite stay minimum of 2 weeks - from £1,900 per week.

We do not provide Nursing Dementia Care.

Contact Twyford House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Jodi Corbishley(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020

Room Information

  • Single Rooms (70)
  • Single Rooms with ensuite Wet Room (70)

Visiting

  • Welcome visitors to the home to tour the facilities or visit a loved one.

Parking

  • Free on site parking available for all visitors.

Twyford House Care Home Reviews (67)

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9.8

Twyford House Care Home has a Review Score of 9.8 (9.776) out of 10, based on 27 reviews in the last 2 years. Over all time Twyford House Care Home has 67 reviews.

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Showing 67 reviews matching selected criteria
Review from Deborah H (Daughter of Resident) published on 25 October 2023 Submitted via Website
Overall Experience
My aunt and uncle were struggling to keep safe at home. After a prolonged spell in hospital for my aunt, they both decided that it would be a good idea to convalesce at Twyford House Care Home. They loved it so much, they decided to stay. They are always treated with the utmost dignity and respect. The workers there really care for the well-being of them both. I am always given a warm welcome whenever I visit and they keep me informed if there are any important changes in the health/wellbeing of either aunt or uncle. Twyford for me is an extension of my family now.

In addition, they have a wonderful activities programme, designed to keep the residents thinking and moving, involving day trips to local places and seaside trips too. My aunt and uncle tell me regularly that they feel cared for and safe there, and although they miss their previous life as independent people, they realise that, actually, they're receiving a much better quality and more stimulating life there.

Reply from Lorna Murphy, General Manager at Twyford House Care Home

Thank you for taking the time to review our home. We are thrilled to hear how happy you are with the care and support your relatives are receiving, something we pride ourselves on. When someone chooses to move in to Twyford House it is about enjoying their next chapter and it is lovely to hear how much they are enjoying their new life with varied activities and daily support.

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Review from Nyreen R (Niece of Resident) published on 18 October 2023 Submitted via Website
Overall Experience
Amazing home with lovely staff
Clean and welcoming
Very happy with the care my Aunty recieves
We are made welcome whenever we turn up

Overall very happy with the care my aunt recieves and her relationship with staff

Reply from Lorna Murphy, General Manager at Twyford House Care Home

Thank you so much for taking the time to review our home, we are delighted to hear how happy you are with everything.

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Review from S C (Son of Resident) published on 28 September 2023 Submitted via Website
Overall Experience

This is the most caring home I ever been to staff are excellent and so caring would highly recommend it to anyone room is excellent and my dad says the food is excellent they can’t do enough for my dad and our family.

Reply from Lorna Murphy, General Manager at Twyford House Care Home

We appreciate you taking the time to review our home and are delighted to hear how happy you are with everything.

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Review from Stephen B (Son of Resident) published on 30 August 2023 Submitted via Website
Overall Experience
The appearance of the home is stunning but what matters more is what is happening behind the gloss in residential homes, this place has a solid depth of care and dedication from staff who you know instantly genuinely care about how they assist your loved ones.
This home keeps residents entertained and active and proactively assists when issues can be difficult for elderly who can feel loneliness or sadness.

I know my mum is safe and genuinely happy and although she is only staying for a while Twyford House have made a positive effect on her health.

Reply from Lorna Murphy, General Manager at Twyford House Care Home

Thank you for taking the time to review our home, I am delighted to read how happy you are with the care and support provided. I will pass on your kind words to the team

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Review from D B (Daughter of Resident) published on 2 May 2023 Submitted via Website
Overall Experience

Best care home for miles around. Excellent staff and facilities. Cannot believe how much my father has improved during his time at Twyford House Care Home. Father is very happy here after some bad experiences. Complete home from home.

Reply from Emma Rodger, General Manager at Twyford House Care Home

Thank you so much for your wonderful words about our home. We are thrilled to read how happy you are with everything and to see how well your father has improved.

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Review from Lucy S (Granddaughter of Resident) published on 28 February 2023 Submitted via Website
Overall Experience

Beautiful care home with really lovely staff. My grandad is the happiest I’ve seen him since my nana passed away in November. Good to see him up and out of his room, socialising with other residents. Thank you.

Reply from Emma Rodger, General Manager at Twyford House Care Home

Thank you for your wonderful review; it's an absolute pleasure to care for your Grandad, and I am delighted you are happy with everything we are doing for him.

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Review from D T (Daughter of Resident) published on 14 February 2023 Submitted via Website
Overall Experience
We've been delighted with the care that Dad has received whilst he's been at Twyford House. The team have been fab with Dad encouraging him, prompting him and getting him back on track to come home. Especially one lady and her team who had a great relationship with Dad. It brought us great comfort that he has been so well looked after. The room he had was lovely and spacious, and the facilities in the home were fabulous. We were always made welcome, and nothing was too much trouble for Dad.

Thanks, team Twyford.

Reply from Gemma Rodger, General Manager at Twyford House Care Home

Thank you so much for your lovely review, we are delighted with how happy you have been with everything. I will share your kind words with all of my team.

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Review from J W (Sister of Resident) published on 29 December 2022 Submitted via Postal Card
Overall Experience
Pleased to be welcomed.
Staff easy to talk to and very patient.
Great facilities.

Peace of mind for the family.

Reply from Emma Rodger, General Manager at Twyford House Care Home

Thank you so much for taking the time to review our home. We really do appreciate your kind comments.

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Review from E A (Daughter of Resident) published on 1 December 2022 Submitted via Website
Overall Experience
The home is always very welcoming, from the moment you enter, until you leave and nothing is too much trouble. My father has been in since January and the care he has had and still receives, is excellent. The manager who is in charge of Hawthorn is wonderful with all the patients. The activities they put on keep everyone entertained all day. Would definitely recommend it to friends and family.

Keep up the excellent work ladies.

Reply from Emma Rodger, General Manager at Twyford House Care Home

Thank you for taking the time to write this lovely review for us, I will share your kind comments with my team.

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Review from K M (Son of Resident) published on 1 December 2022 Submitted via Postal Card
Overall Experience

Mum had settled in very well. It's a fabulous new building with excellent facilities. The staff are caring and friendly. The activities are very good and help to keep residents socialising and alert. Management are responsive to any questions or concerns.

Reply from Emma Rodger, General Manager at Twyford House Care Home

Thank you so much for this lovely review, my team will be delighted with your kind comments.

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Review from Linda B (Daughter of Resident) published on 30 June 2022 Submitted via Website
Overall Experience

My dad has been in Twyford House care home for 12 months. He is so happy and cheerful, well looked after by all the staff, the team of staff are well led by the Manager who is approachable and available. The care Dad gets from the carers is lovely to see, and his unit manager's knowledge and understanding of Dad's medical needs is reassuring. I am kept informed if there are any problems, which puts my mind at rest. Dad has a lovely en-suite bedroom which has been like being at home to him, it was an easy transition for him because of this. When my dad first went into Twyford House from hospital, I was terrified, the front of house staff reassured me and supported me throughout. The services are excellent as are the activities from exercise classes, games, to cinema or just reminiscing.

Reply from Emma Rodger, General Manager at Twyford House Care Home

Thank you so much for this lovely review and I am delighted that you are reassured that dad is well cared for.

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Review from S T (Wife of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

I would recommend Twyford House 100%. Confident in the fact that your loved one was cared for more than adequately. The whole of the staff are always pleasant and very helpful. The general feel of the home is a "good one". I would choose "Twyford House" every time - five stars and more.

Reply from Emma Rodger, General Manager at Twyford House Care Home

Thank you for this lovely review, the team and I really appreciate these very kind comments.

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Review from Kirsty N (Granddaughter of Resident) published on 29 June 2022 Submitted via Postal Card
Overall Experience

My family cannot thank the team at Twyford House enough for the care they give to my nan. They all go above and beyond. My nan loves living there, and our family has great comfort knowing she is happy, well looked after and cared for. The home itself is beautiful, the food is fantastic and the staff are the icing on the cake. Nan's days are now filled with lots of socialising and laughter, with both residents and staff. We can't thank the team enough!

Reply from Emma Rodger, General Manager at Twyford House Care Home

Thank you so much for this lovely review, I will share it with my team who will be delighted.

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Review from S C (Daughter-in-law of Resident) published on 27 June 2022 Submitted via Postal Card
Overall Experience

We are extremely happy with the standard at Twyford House. The staff are excellent and go above and beyond. Nothing is too much trouble. We feel our loved one is in the best hands.

Reply from Emma Rodger, General Manager at Twyford House Care Home

Thank you so much for your kind comments. I would like to meet with you please to understand your star rating for activities, rooms and facilities, in particular, as I have not been made aware of any concerns, and you have not highlighted any.

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Review from S C (Daughter of Resident) published on 27 June 2022 Submitted via Postal Card
Overall Experience

Staff are always extremely helpful in all situations. Very caring environment, with very good facilities. Visits to residents have been arranged very smoothly all through the pandemic and always made welcome.

Reply from Emma Rodger, General Manager at Twyford House Care Home

Thank you so much for this lovely review, we really appreciate your kind comments.

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Review from Chloe M (Granddaughter of Resident) published on 21 June 2022 Submitted via Website
Overall Experience

My nana has been here since August 2021 and I cannot fault the care home whatsoever. The staff in every area are amazing and so friendly. They have made my nana feel so comfortable and have a new lease of life. I can’t thank all of the staff enough.

Reply from Emma Rodger, General Manager at Twyford House Care Home

Thank you so much for this lovely review, I will share it with my team, who will be delighted.

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Review from Sue C (Daughter of Resident) published on 1 May 2022 Submitted via Website
Overall Experience

My 78-year old Mum has Alzheimer's and my 82-year old Dad was her full-time carer whilst dealing with his own health issues. As a family we reached a crisis point with neither of them eating properly, Mum becoming confused and depressed and Dad having falls. We looked at a few places but Twyford House Care Home was the only one that felt right when we walked in. It was like walking into a hotel. Twyford House Care Home has been very accommodating, allowing my parents to have one room as a bedroom and one as a sitting room, which was very important to Mum and Dad. All the staff are friendly, professional and skilled in their job, the food is excellent and I have watched my parents return to me from a fog of ill health and confusion. They are both so much happier and brighter. Meanwhile, I can relax knowing they are in safe hands and being well cared for.

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Review from Jenny C (Daughter of Resident) published on 17 February 2022 Submitted via Website
Overall Experience

I cannot praise Twyford House enough. My mum came in very suddenly and she immediately felt at home and welcomed. The staff are brilliant and nothing is too much trouble. I never feel anything other than welcomed at all times. They are very easy to talk to and very caring. Mum enjoys the food which is varied and also the activities, especially the walking club, exercises arts and crafts also. She has also enjoyed trips out on the bus more recently, visiting local places she remembers.

Reply from Laura Lockett, General Manager at Twyford House Care Home

Thank you for this lovely review we really appreciate the time taken and it is a pleasure to care for your mum.

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Review from B M (Resident / Service User) published on 7 February 2022 Submitted via Postal Card
Overall Experience

My stay here is amazing. The staff are amazing, nothing is too much trouble. I feel safe and secure in every way. The food is good and I have an excellent choice to choose from. I would give here 100 out of 100. Highly recommend.

Reply from Laura Lockett, General Manager at Twyford House Care Home

Thank you so much for this lovely review, I will share this with my team who will be delighted

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Review from L M (Daughter of Resident) published on 27 January 2022 Submitted via Website
Overall Experience

Amazing care home - the management and staff are so lovely and very helpful. I am so grateful for how they have made my mum so welcome and settled into her new home. Thank you - the home is beautiful and the food is amazing. I would highly recommend the home to anyone.

Reply from Laura Lockett, General Manager at Twyford House Care Home

Thank you so much for this lovely review, it is a pleasure to care for your mum. I will share this with my team, who will be delighted.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 June 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Twyford House Care Home.

Upcoming Events

There are no upcoming events for Twyford House Care Home.

Awards / Recognitions (3)

  • 30 Jan 2026Recipient: Lovett Care Ltd
  • 31 Jan 2025Recipient: Lovett Care Ltd
  • 31 Jan 2024Recipient: Lovett Care Ltd

Accreditations

There are no accreditations posted yet for Twyford House Care Home.

Meet the Team (5)

Jo
Jo Job Title:Home ManagerJoined: 2023

I have over 35 years of nursing experience in care and acute settings. I started with care and have been drawn back to care because there is so much to experience with people who have had years of life but now need our care, support, safety and positive approach to their health and well-being.

Lovett Care provides all this to residents, their families, staff and all visitors who are welcomed as We Care.

Jolly
Jolly Job Title:Deputy ManagerJoined: 2025

Jolly is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Gary
Gary Job Title:Maintenance Manager

Gary is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Charlotte
Charlotte Job Title:Administrator

Charlotte is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

Karen
Karen Job Title:Head of Housekeeping

Karen is a valued member of our team here at Twyford House. Like everyone at Lovett Care, they're committed to helping us create a caring community where everyone can thrive. Their role contributes to the warm, person-centred approach that sits at the heart of everything we do.

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