Valerian Court Care Home

I would highly recommend Valerian Court. They have always been extremely kind and caring with my grandad. When we visit the staff are very friendly and it's obvious they care about the residents a great deal and work hard to care for them. The place always looks nice and clean when we vist. Since moving in my 91-year-old grandad has managed to put on some weight and maintain his mobility which is a testament to their care of him.

It has a new modern feel to the place. Nice and clean, lots of staff. Very good.

Her room is a good size, she enjoys the entertainment but would like a few more residents to chat to. She finds the food quality mixed. Overall I am very pleased with the home.

From assessment in the hospital by one lady to admission on the 9th of January to her subsequent death on the 28th of January, my mother-in-law was treated with dignity and respect. She was well cared for and comfortable. Staff, from the receptionists, to carers and nurses showed us all kindness. We could also see and hear the interactions with other service users and these were all kind and respectful. We were so grateful that my mother-in-law was able to spend her last weeks at Valerian Court.

Wonderful place if your relation is well.

My father-in-law was transferred from hospital to Valerian Court Care Home Didcot for respite care. The staff at Valerian Court made the whole process very smooth and reassuring for my father-in-law, as well as helping myself in organising everything. Valerian Court moved quickly once we had made the decision to place him with them, efficiently contacting the hospital to get all the information they needed. They were also able to manage the transfer. It all went seamlessly, which was a weight off the family's shoulders. Once at the home, my father-in-law settled in easily and the staff got to know him very quickly. He has been provided with excellent care and support. All the staff are very friendly and keen to help where they can. I was initially concerned the location would be potentially noisy, but this has proved completely unfounded, the building environment is very clean, airy and peaceful. My father-in-law is in good hands, there is nothing of significance I would want to change.

Dad was discharged from hospital to Valerian Court in August 2023. The staff are very friendly and professional. Not only did they make my father very welcome as a resident, they welcomed us as visitors too. The design and furnishings make a very homely atmosphere. The carers, nurses and management are very accessible and are always there to help. It is clear that they are well-trained, experienced and knowledgeable. This is reassuring as we are confident that Dad is being looked after very well, and with dignity. Dad’s needs have been changing since he first moved in. We have been pleased that the staff quickly recognised this and have been adapting their care to suit him. They went above and beyond when they provided a lovely afternoon tea for Dad’s birthday. There are always activities going on and it is delightful to see these. I have only given 4 stars for Facilities because there is not a ground floor garden. However, the superb activities programme does compensate for this enormously.

What a fantastic care home. The staff are all fabulous, and the facilities are absolutely amazing. They are continually arranging events and activities for the residents; it’s a fantastic place. Would highly recommend it

Very pleased. I visit almost every day and it is not a problem. Staff are very kind and caring, nothing is too much trouble. Beautiful building with ample facilities. My father in law is happy here and seems to have settled in well.

The administration side is extremely efficient making every step easy for us to manage.

We are so very happy and lucky that Mum is being cared for in Valerian Court and most importantly Mum is very happy.

My Mum has been at the care home for just under two weeks. She was initially in for four weeks for respite, after being in the hospital for just under three weeks. After a few days in the home, my Mum decided she would like to make the home her final place, this is due to the wonderful staff and management being so kind and helpful. The home environment is like a home-from-home feeling. My Mum is getting to interact with other residents and is so happy, she loves the food! Nothing is too much trouble for the staff, they help my Mum when needed. She gets to take part in the activities they put on. I, as her son, cannot recommend this home highly enough.

Thank you.

What a wonderful, homely care home, the staff were approachable, caring and compassionate. My mother-in-law was cared for to a high standard, included in all the activities the care home provided. Friendly and homely is how I would describe being here, one big family.

Thank you for creating a wonderful and safe space for him.

The home takes care of his every need from doctors to prescriptions, it even has its own salon and movie theatre. It is like Doctor Who Tardis, it doesn't look like much outside, but once you get in the place is amazing.

I would recommend the Valerian Care Home to others that require a trusted, friendly and reliable service with peace of mind.

The only issue we feel could be improved upon is the communication between family and staff regarding our mum's details. When we share personal needs and hygiene issues with individual staff members on duty it's well received and action is taken or said to be taken. But the channels for passing this information from one shift to another aren't clear and it can lead to oversight and inconsistencies in personal care routines. If these things were joined up and shared amongst all relevant staff we would feel that our mum was safer and it would help if further supporting her now, new home. Hopefully, this is just a reflection of the newness of the home and this will be addressed in time.

We visited the home prior to the admission of our relative. The general finish in all the areas was very good. All our questions regarding care, welfare, activities, nursing, management and costs were answered fully. The management made the necessary assessment and home/hospital visits had a positive outcome. On admission to the home, every member of the team did their best to make settling in a pleasure. In my opinion, a care home of quality.

Very positive experiences during fairly regular visits to this excellent care home. The staff have the residents' requirements at heart and cannot do enough to ensure their comfort. The facilities are first-class too.