Whittle Hall

Littledale Road, Great Sankey, Warrington WA5 3DX
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8.9 51 Reviews
  • Whittle Hall, Warrington
Whittle Hall offers the feeling of home, warmth and care to residents needing dementia nursing or complex care (CBDU).

It has 74 ensuite rooms and offers a wide range of activities and entertainment, as well as several lounges, a community library, hair and beauty salon, a sensory room, and a beautiful garden area. The basis of all activities plans is Music, Art, Exercise, and Animal Assisted Therapies run by external professionals. It also runs fortnightly intergenerational sessions with local pre-school children.

It was the first in the area to open a complex care unit (CBDU) which won 2 awards at the Design for Mental Health Awards in May 2018 and was shortlisted for a further two awards at The National Care Home Awards at the end of June 2018.
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Care Provided by Whittle Hall

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)

Facilities

  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Contact Whittle Hall to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Whittle Hall to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Georgina Webb (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2017
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (74)

Visiting

  • Visiting is permitted at any time.

Parking

  • Free on site car parking

Whittle Hall Reviews (51)

8.9

Whittle Hall has a Review Score of 8.9 (8.938) out of 10, based on 8 reviews in the last 2 years.
Over all time Whittle Hall has 51 reviews.

Overall Experience
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Reviewer Connection to Whittle Hall
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Total of 51, showing 41-51
Review from E A (Daughter of Resident) published on 13 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are very welcoming and genuinely do care for the residents and the whole family. Nothing is too much trouble. Residents always clean and well dressed. Rooms and communal areas are clean, bright and welcoming. Same staff on unit helps with familiarity and settling in. Regular entertainment and
good activities program. Can ring the home anytime for update on loved one and reassurance.
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Review from Jeanette F (Daughter of Resident) published on 18 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After very bad care homes experiences I am so relieved to find Whittle Hall as I can now relax in the knowledge my dad's looked after.
The staff are wonderful, caring and always a smile.
They treat all residents with care and as if they were their relative.
So glad we found this hidden gem.
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Review from Stephen M (Brother of Resident) published on 13 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Extremely friendly greeting on entering the home to visit a loved one. My sister was very settled and happy and fond of her accommodation. She was beautifully dressed and spotlessly clean.
The ambience throughout the premises was relaxed, homely, quietly organised. Security was discreet but very adequate.
Friendly atmosphere and communication between staff and residents. Left home feeling very reassured and happy to leave my sister in your care.
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Review from Rose S (Friend of Resident) published on 30 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and care that is given to residents and visitors is just excellent. I would recommend Whittle Hall in Warrington to anyone - just so nice.
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Review from Nicola E (Granddaughter of Resident) published on 21 August 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Whittle Hall Care Home is of an excellent standard and the staff are very friendly and very approachable! Nothing is too much to ask for and the food is of a high standard. My grandad appears very settled here which gives the family peace of mind as we know he is safe when we leave.
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Review from Roy S (Son-in-law of Resident) published on 19 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mother-in-law has been at Whittle Hall, I can only say everything has been fantastic. The staff are so attentive, caring and nothing is any bother. I would like to thank everyone here for that. You can leave here and know that your loved one is safe, warm and cared for. Once again, thank you
from the bottom of my heart! I would recommend anyone to try to get their loved one a placement at Whittle Hall.
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Review from Stanley J (Husband of Resident) published on 27 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Looking for the right environment for my wife's final days. "Found it" in Whittle Hall after visiting others. Nothing is too much and I have nothing bad to say. "Excellent throughout".
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Review from Wilf B (Husband of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Standard of care looking after my late wife was very, very good. Many thanks.
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Review from Derek H (Brother of Resident) published on 30 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very good all round.
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Review from Jean C (Aunt of Resident) published on 6 November 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so impressed by the caring and professional staff at Whittle Hall. They have only the interests of the resident at the heart of the care. Nothing is too much trouble, they go the extra mile to make sure the resident's needs and wants are met. As a relative, I have felt well supported and also cared
for. Thank you.
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Review from Yvonne S (Daughter of Resident) published on 17 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Can't believe how happy and settled Mum is. All staff know her and treat her with respect. The home is beautiful and the food is excellent facilities are amazing. It is nowhere near the experience of previous homes where she cried non-stop. Here she is calm. The best I have seen her in a long time.
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Current Review Score: 8.9 (8.938)

Overview of Review Score

The Review Score of 8.9 (8.938) out of 10 for Whittle Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.2 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.747 for Whittle Hall is calculated as follows: ( (74 Excellents x 5) + (18 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 95 Ratings = 4.747
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.191 Points relating to the number of positive Reviews for Whittle Hall is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 = 3.65
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8. 8 Positive Reviews ÷ 14.8 = 0.541
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

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Georgina Webb

Job Title: Home Manager Joined: 2024

Georgina was a formerly Deputy Manager at another L&M Healthcare home before being recognised as a shining star and promoted to Home Manager at Whittle Hall.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Whittle Hall to verify any information. View our terms and conditions. Whittle Hall has an Enhanced Service - more info.