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Windsor Court Care Home

Lansdowne Crescent, Malvern, Worcestershire WR14 2AW
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Thank you all at Windsor Court Malvern for really being the family to mum in our absence.Charles W(Son of Resident/Service User)
Windsor Court Care Home, Malvern
He loves the food, a cooked breakfast every day. The staff are all lovely with himBev B(Daughter of Resident/Service User)
Windsor Court Care Home, Malvern
The design and surroundings of the building are safe, tasteful and comfortable.Susan W(Daughter of Resident/Service User)
Windsor Court Care Home, Malvern

Nestled in the Malvern Hills and within the beautiful town of Great Malvern, Windsor Court is a brand new purpose-built luxury care home with 51 comfortable en-suite rooms .

Windsor Court provides unique and personalised assistance to each individual in high-quality accommodation, in an idyllic and tranquil setting.

With spacious bedrooms, larger suites, a choice of lounges and restaurants, central bistro, private dining room, bar, cinema and hair and beauty salon,... 

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Care Provided by Windsor Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 51 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,500N/A
Residential Dementia CareFrom £1,600N/A
Nursing CareFrom £1,767N/A
Nursing Dementia CareFrom £1,867N/A

Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.

Contact Windsor Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Lisa Ferneyhough-Moss (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (51)
  • Single Rooms with ensuite Wet Room (51)

Visiting

  • Windsor Court is fully open to visitors. A lateral covid-19 test will be required - unique location number for registration of test is 11-11264924028 Visiting for Show rounds Visiting those living with at Windsor Court.

Parking

  • Windsor Court Care Home has ample off-street parking.

Windsor Court Care Home Reviews (50)

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9.8

Windsor Court Care Home has a Review Score of 9.8 (9.782) out of 10, based on 23 reviews in the last 2 years. Over all time Windsor Court Care Home has 50 reviews.

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Showing 50 reviews matching selected criteria
Review from Nicola B (Niece of Resident) published on 24 July 2026 Submitted via Postal Card
Overall Experience
Review from B D (Respite Resident) published on 1 July 2026 Submitted via Postal Card
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Review from Simon P (Son of Resident) published on 17 February 2026 Submitted via Website
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Review from Judith D (Wife of Resident) published on 3 February 2026 Submitted via Postal Card
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Review from D R (Friend of Resident) published on 22 January 2026 Submitted via Postal Card
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Review from Charles W (Son of Resident) published on 15 December 2025 Submitted via Postal Card
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Review from G H (Respite Resident) published on 1 December 2025 Submitted via Postal Card
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Review from C L (Daughter of Resident) published on 29 September 2025 Submitted via Website
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Review from S F (Respite Resident) published on 16 September 2025 Submitted via Postal Card
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Review from Barbara W (Sister of Resident) published on 3 September 2025 Submitted via Postal Card
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Review from Richard E (Son of Resident) published on 4 August 2025 Submitted via Website
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Review from Bev B (Daughter of Resident) published on 30 July 2025 Submitted via Postal Card
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Review from Alexander L (Husband of Resident) published on 6 June 2025 Submitted via Postal Card
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Review from N W (Son of Resident) published on 2 June 2025 Submitted via Postal Card
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Review from S K (Daughter of Resident) published on 22 May 2025 Submitted via Website
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Review from Robert L (Respite Resident) published on 6 March 2025 Submitted via Postal Card
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Review from F F (Granddaughter of Resident) published on 5 March 2025 Submitted via Website
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Review from Julia E (Wife of Resident) published on 20 January 2025 Submitted via Postal Card
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Review from Jane J (Daughter of Resident) published on 18 November 2024 Submitted via Postal Card
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Review from Susan W (Daughter of Resident) published on 11 November 2024 Submitted via Postal Card
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (3) & Events (0)

News
  • 28 Jul 2026

    We recently celebrated a very special 5-year milestone at Windsor Court. We would like to say a heartfelt thank you to our incredible colleagues, wonderful residents, supportive relatives and everyone...

  • 28 Jul 2026

    We're delighted to share that Windsor Court has been named as a Top 100 Care Home in the Lottie Awards 2026. These awards are a significant achievement, based on regulatory...

  • 16 Oct 2024

    Congratulations to April from Windsor Court, we are all proud of your nomination for the Inclusion Award at The National Activity Awards!

Upcoming Events

There are no upcoming events for Windsor Court Care Home.

Awards / Recognitions (3)

Accreditations

There are no accreditations posted yet for Windsor Court Care Home.

Meet the Team (10)

Lisa Ferneyhough-Moss
Lisa Ferneyhough-MossJob Title Home ManagerJoined 2024
Sibongile Malevu
Sibongile MalevuJob Title Deputy Home ManagerJoined 2023
Sewwandi Punchihewa
Sewwandi PunchihewaJob Title Clinical LeadJoined 2022
Emma Hunt
Emma HuntJob Title Dementia AmbassadorJoined 2024
Claire Bearcroft
Claire BearcroftJob Title Home AdministratorJoined 2024
Alyssa Coventry
Alyssa CoventryJob Title ReceptionistJoined 2025
Michelle Ketteringham
Michelle KetteringhamJob Title Hospitality Services ManagerJoined 2021
April Walwyn
April WalwynJob Title Lifestyle LeadJoined 2021
Pattsy White
Pattsy WhiteJob Title Head HousekeeperJoined 2021
Neil Oliver
Neil OliverJob Title Head of MaintenanceJoined 2021

Frequently Asked Questions about Windsor Court Care Home

What types of Care is Windsor Court Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Windsor Court Care Home have?

There are 51 Single Rooms.

What are the Facilities & Services at Windsor Court Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Windsor Court Care Home to the centre of Malvern?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Windsor Court Care Home to verify any information. View our terms and conditions. Windsor Court Care Home has an Enhanced Service -what an Enhanced Service includes.