






Its care staff have completed a range of training from induction and mandatory training to more specialist individual and/or small group coaching.
The care home has looked closely at what it takes to live a good life with dementia and staff are determined to share their expertise with everyone who comes to live at the home.
Residents can bring their own furniture for their room and will consider any request for...
Its care staff have completed a range of training from induction and mandatory training to more specialist individual and/or small group coaching.
The care home has looked closely at what it takes to live a good life with dementia and staff are determined to share their expertise with everyone who comes to live at the home.
Residents can bring their own furniture for their room and will consider any request for a pet to live within the home. Residents are encouraged to receive visitors at any time. If it’s during mealtimes then the staff can make arrangements for you to have a meal with your visitor in your room.
Together the home cooked food and the busy activity programme ensures that residents enjoy the best of days. Special events and meals are planned for residents and families throughout the year, with friends and family welcome to book a table in the dining room for either breakfast, lunch or dinner.
The lovely rooms are a variety of sizes, some with en-suites. It would encourage anyone moving to Woodlands Care Home to bring in items to personalise your room, bringing in a touch of homes. Some of the rooms have garden views, others have sea views but whichever room you choose I’m sure you will be very happy with.
There’s plenty going on in this home and staff actively encourage residents to continue with lifelong hobbies and interests, whatever they might be. Or alternatively, residents might enjoy trying a new interesting activity.
Whichever or both, the care team as well as the activity team are happy to promote, encourage and attend any activity to ensure that residents have fun and fulfilment in their lives. The aim is to promote stimulation for mind and body as well as general wellbeing.
Any new ideas for recreational activities are welcome! A regular newsletter produced for both residents and their family's keep’s everyone in touch with what is going on at Woodlands Care Home.
Care Provided by Woodlands Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 55 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.
Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.
The price(s) shown are provided by the care home. Contact Woodlands Care Home for full pricing details and T&Cs.
Contact Woodlands Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Harbour Healthcare Ltd
- Private Owned
Person in charge
- Victoria Hutchinson (Registered Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (55)
- Single Rooms with ensuite Wet Room (55)
Visiting
- Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged. There are no restrictions or booking requirements to visit Woodlands Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.
Parking
- Woodlands Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.
Woodlands Care Home Reviews (87)
Woodlands Care Home has a Review Score of 9.8 (9.835) out of 10, based on 39 reviews in the last 2 years.
Over all time Woodlands Care Home has 87 reviews.
All the staff from the manager to the cleaners are immensely friendly and caring. My dad is...
All the staff from the manager to the cleaners are immensely friendly and caring. My dad is very happy in this home, every part of it is beautifully decorated with lots of private and bright sitting areas.
The gardens are well maintained and offer families little areas to sit privately. Staff always ensure he takes his medication and monitor his food intake - always enthusiastically.
I am confident my mum is receiving the best possible care. The fact that the facility is owned and managed by the same people, I think contributes greatly to the...
I am confident my mum is receiving the best possible care. The fact that the facility is owned and managed by the same people, I think contributes greatly to the quality of care, love and professionalism offered.
My mother has been in the care home for just a few months, having been moved from a very nice care home in Bolton because of dementia. The difference in just a few months has been wonderful. She is now settled and happy and responding to us, the family, again.
This is entirely due to the care...
My mother has been in the care home for just a few months, having been moved from a very nice care home in Bolton because of dementia. The difference in just a few months has been wonderful. She is now settled and happy and responding to us, the family, again.
This is entirely due to the care and attention of Woodlands staff. They are so attentive and caring. We particularly like the way the carers treat the residents as a family, making the atmosphere of the home such a happy place.
Our whole family has been given peace of mind and we are so happy to see mum brought back to herself with dignity and patience and finding some happiness at last.
My relative has fallen several times and broken bones when falling whilst in this care home for past 14 months. Not enough staff to deal with this and she has now been served notice to leave which is a big shock to us we have been instructed to find somewhere else for her which is impossible there...
My relative has fallen several times and broken bones when falling whilst in this care home for past 14 months. Not enough staff to deal with this and she has now been served notice to leave which is a big shock to us we have been instructed to find somewhere else for her which is impossible there are no places suitable. We have been told she needs 24 hour one to one care. Such a thing does not exist. We thought she was in the right place as Woodlands is advertised as a specialist dementia care home dealing with dementia and mental health. They cannot deal with someone falling and apparently are unable to stop her falling. They say she needs EMI nursing. I visited a home that does EMI nursing, they only have the same number of staff as Woodlands but they have a nurse there 24 hours a day (one nurse ). That nurse would not be able to sit with my relative 24 hours a day and not care for anyone else. Who would believe an 82-year-old with dementia could be evicted from a care home.
I would first like to apologise for the distress and continued problems you are facing on this very difficult journey. We know that choosing a home is stressful and along with the worry of settling a loved one into a new environment it can become a nightmare that no one wants to face but knowing...
I would first like to apologise for the distress and continued problems you are facing on this very difficult journey. We know that choosing a home is stressful and along with the worry of settling a loved one into a new environment it can become a nightmare that no one wants to face but knowing there isn’t often a choice. With this in mind, we continually look for new ways to guide and support families to manage the transition as smoothly as possible.
At Woodlands we try very hard, and it is a CQC regulation, to work transparently and honestly with families and their loved ones. We don’t work in isolation and are part of a larger team who assist with decision making, contributing to care planning and delivery, these include Safeguarding team, GP, Falls team, Physiotherapist, Occupational Therapist and Mental Health services. In this instance, and because of the complexity of needs all those people have been involved over the past 18 months, shared their expert advice and guidance, which we have followed, amending care plans, purchasing different equipment, and constantly reviewing what is available. Families are invited to be involved at all levels, contributing their vital understanding of their loved ones to get the best outcome.
We do care for many people with complex needs including falls and most of our residents do not move from our home, they remain with us moving eventually into end of life care. There are times when a level of need increases to such an extent that all options available to our team have been exhausted and we are expected by our regulators and Safeguarding to request further assessment by the GP initially and consequently a nursing assessment. Once an assessment has taken place a multidisciplinary meeting makes the decision in the best interest of the person.
When a decision is made that the level of need is such that a nursing placement is required they can no longer remain in a residential care home setting. We completely understand that it is difficult to find an appropriate nursing placement due to poor availability but it is only in these environments registered for nursing that other forms of treatment and care can be used and a nurse needs to be available to monitor the effects 24/7.
Our staffing levels are good, we are, as you mentioned comparative with nursing levels, with four living areas of 12 – 15 residents, each one has 3 team members, including a floor manager, a staff ratio of 1 – 3/5 residents. In addition, we have 2 Deputy managers, domestic team member, laundry team member and cook. Keeping someone completely safe who is consistently falling or has other complex behaviour requires 1 – 1 care and whilst we do provide this during a transitional period it is not something we can maintain for any length of time from a cost point of view and it depletes the team available to meet the needs of our other residents.
Once again please accept our sincere apologies that we have been unable to meet your expectations and we really hope you find the right care home to meet your family’s needs.
As a family, we really struggled to find a home that we thought was acceptable for my Mother-in-law and we looked around lots. The Woodlands stood out for the quality and thoughtfulness of the surroundings. Staff numbers and quality of care was exemplary. Each person was an individual and there...
As a family, we really struggled to find a home that we thought was acceptable for my Mother-in-law and we looked around lots. The Woodlands stood out for the quality and thoughtfulness of the surroundings. Staff numbers and quality of care was exemplary. Each person was an individual and there really was a homely feel. My Mother-in-law was terminally ill in addition to dementia and ultimately died in the home. The care and support at that time was faultless.
This is the second care home and is much better than the first. Both are extremely new buildings but Woodlands have much more staff. The management at Woodlands is much more approachable...we can discuss medical issues easily. They provide extra equipment when needed. If all care homes were like...
This is the second care home and is much better than the first. Both are extremely new buildings but Woodlands have much more staff. The management at Woodlands is much more approachable...we can discuss medical issues easily. They provide extra equipment when needed. If all care homes were like Woodlands there would be a lot more happy people.
My mum could not be better looked after. The care she receives is second to none. The staff are lovely, they treat my mum with great respect and nothing is ever too much trouble.
My mum could not be better looked after. The care she receives is second to none. The staff are lovely, they treat my mum with great respect and nothing is ever too much trouble.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 21 November 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 27 Aug 2026
Woodlands Care Home stepped back in time for its Harbour Fest celebrations with a fantastic 1950s-themed event filled with music, games and plenty of fun. Residents and the team embraced...
There are no upcoming events for Woodlands Care Home.
Awards / Recognitions (5)
- 30 Jun 2021Recipient: Harbour Healthcare Ltd
- 28 Feb 2020Recipient: Harbour Healthcare Ltd
- 28 Feb 2019Recipient: Harbour Healthcare Ltd
Accreditations
There are no accreditations posted yet for Woodlands Care Home.
Meet the Team (3)

Hi, my name is Vicky. I am the Registered Manager at Woodlands Care Home.
I have been the Manager here since June 2022, although I have worked at...
Hi, my name is Vicky. I am the Registered Manager at Woodlands Care Home.
I have been the Manager here since June 2022, although I have worked at Woodlands Care Home since 2015, working my way up the levels from a carer to team leader, then deputy manager for 4 years before becoming Registered manager.
I absolutely love my job at Woodlands Care Home and pride myself on knowing every one of our residents, and I have good relationships with the families of our residents.
I have a brilliant team of staff who all give 100% to their roles.
I believe everyone should be treated as an individual, and we fully promote person-centred care. I feel I am very approachable to staff and visitors, which is reflected in the reviews we receive.

Hi, my name is Emma, and I am the Deputy Manager here at Woodlands Care Home

Hi, my name is Justine, and I am the Administrator here at Woodlands Care Home
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