Woodlands Care Home

4 Wigan Road, Westhoughton, Bolton BL5 3RJ
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9.8 72 Reviews
  • Woodlands Care Home, Bolton
Its care staff have completed a range of training from induction and mandatory training to more specialist individual and/or small group coaching.

The care home has looked closely at what it takes to live a good life with dementia and staff are determined to share their expertise with everyone who comes to live at the home.

Residents can bring their own furniture for their room and will consider any request for a pet to live within the home. Residents are encouraged to receive visitors at any time. If it’s during mealtimes then the staff can make arrangements for you to have a meal with your visitor in your room.

Together the home cooked food and the busy activity programme ensures that residents enjoy the best of days. Special events and meals are planned for residents and families throughout the year, with friends and family welcome to book a table in the dining room for either breakfast, lunch or dinner.

The lovely rooms are a variety of sizes, some with en-suites. It would encourage anyone moving to Woodlands Care Home to bring in items to personalise your room, bringing in a touch of homes. Some of the rooms have garden views, others have sea views but whichever room you choose I’m sure you will be very happy with.

There’s plenty going on in this home and staff actively encourage residents to continue with lifelong hobbies and interests, whatever they might be. Or alternatively, residents might enjoy trying a new interesting activity.

Whichever or both, the care team as well as the activity team are happy to promote, encourage and attend any activity to ensure that residents have fun and fulfilment in their lives. The aim is to promote stimulation for mind and body as well as general wellbeing.

Any new ideas for recreational activities are welcome! A regular newsletter produced for both residents and their family's keep’s everyone in touch with what is going on at Woodlands Care Home.

Care Provided by Woodlands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1282
  • RESPITE Self-Funded Residential Care: from £1282
  • RESPITE Self-Funded Residential Dementia Care: from £1282

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Woodlands Care Home to find out the exact price for your requirements.

Contact Woodlands Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodlands Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Victoria Hutchinson (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Woodlands Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Woodlands Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

9.8

Woodlands Care Home has a Review Score of 9.8 (9.757) out of 10, based on 41 reviews in the last 2 years.
Over all time Woodlands Care Home has 72 reviews.

Overall Experience
  • 61
  • 9
  • 1
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Date Published
  • 72
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  • 41
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Reviewer Connection to Woodlands Care Home
  • 30
  • 10
  • 6
  • 3
  • 3
  • 3
  • 3
  • 2
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  • 1
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Total of 72, showing 61-72
Review from Chris S (Son of Resident) published on 26 October 2017 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
We feel our relative is well looked after as far as health and well being are concerned. We also have the opinion that Mum is always clean and tidy and appears to be offered a healthy and nutritious diet.
Our major concern with the home is the lack of activities and outings. Dementia patients need
stimulation of the mind but on almost all of our visits, we never see Mum being engaged in mental activities such as books, board games or even conversation. We feel this lack of activity exacerbates dementia.
Reply from Tracy Freeman, Director at Woodlands Care Home
Many thanks for sharing your concerns and please accept our apologies for any shortfalls in the service we are providing. We do invest a lot of time trying to understand individuals, their…read more
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Review from Brian G (Son of Resident) published on 25 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodlands Westhoughton care home has always cared for my Mum's needs. The staff always appear to be well informed and extremely professional and find time to discuss any needs for Mum or assistance we may need. I would recommend Woodlands Westhoughton to nay family and friends.
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Review from Rona W (Friend of Resident) published on 10 October 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
It is distressing to see my loved one with dementia. I take great comfort though from knowing she is being cared for by the staff at Woodlands Westhoughton. The love and devotion that they give is exemplary. The management team are always on hand to support and advise me. I am a regular visitor at different
times during the week and the care given is consistently excellent.
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Review from Gabby (Daughter of Resident) published on 30 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are always helpful and cheerful at every level. The home is very comfortable and colourful. As a family we have had experience of a care home that was barely either, so we are very pleased and appreciative of Woodlands and the care our Father receives. My only concern is with the staffing ratio
in each unit as residents decline, and whether staff numbers will be increased, as it as a dementia unit and residents inevitably are increasingly demanding.
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Review from Dorothy Y (Wife of Resident) published on 27 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was in dementia care for 18 months here before he passed away on 12th of this month. It is a modern, bright and cheerful place and the staff are so presentable and friendly towards residents and their families. It is clean, warm and the food is good.
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Review from Gail S (Daughter of Resident) published on 27 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has always been very well cared for. The food provided is excellent, his room is beautiful and clean with his own TV and wet room ensuite. His clothes are always clean and he never looks untidy.
All the staff from the manager to the cleaners are immensely friendly and caring. My dad is very
happy in this home, every part of it is beautifully decorated with lots of private and bright sitting areas.
The gardens are well maintained and offer families little areas to sit privately. Staff always ensure he takes his medication and monitor his food intake - always enthusiastically.
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Review from Michael S (Son of Resident) published on 22 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are universally kind and create a homely environment. They are very conscious of and knowledgeable about their residents.
I am confident my mum is receiving the best possible care. The fact that the facility is owned and managed by the same people, I think contributes greatly to the quality
of care, love and professionalism offered.
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Review from Christine M (Daughter of Resident) published on 18 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in the care home for just a few months, having been moved from a very nice care home in Bolton because of dementia. The difference in just a few months has been wonderful. She is now settled and happy and responding to us, the family, again.


This is entirely due to the care and

attention of Woodlands staff. They are so attentive and caring. We particularly like the way the carers treat the residents as a family, making the atmosphere of the home such a happy place.


Our whole family has been given peace of mind and we are so happy to see mum brought back to herself with dignity and patience and finding some happiness at last.

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Review from Buffy (Niece of Resident) published on 8 September 2017 Submitted via Website • Report
Overall Experience 3.0 out of 5
My relative has fallen several times and broken bones when falling whilst in this care home for past 14 months. Not enough staff to deal with this and she has now been served notice to leave which is a big shock to us we have been instructed to find somewhere else for her which is impossible there
are no places suitable. We have been told she needs 24 hour one to one care. Such a thing does not exist. We thought she was in the right place as Woodlands is advertised as a specialist dementia care home dealing with dementia and mental health. They cannot deal with someone falling and apparently are unable to stop her falling. They say she needs EMI nursing. I visited a home that does EMI nursing, they only have the same number of staff as Woodlands but they have a nurse there 24 hours a day (one nurse ). That nurse would not be able to sit with my relative 24 hours a day and not care for anyone else. Who would believe an 82-year-old with dementia could be evicted from a care home.
Reply from Tracy Freeman, Director at Woodlands Care Home
I would first like to apologise for the distress and continued problems you are facing on this very difficult journey. We know that choosing a home is stressful and along with the worry of settling a…read more
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Review from Marie M (Daughter of Resident) published on 6 February 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family, we really struggled to find a home that we thought was acceptable for my Mother-in-law and we looked around lots. The Woodlands stood out for the quality and thoughtfulness of the surroundings. Staff numbers and quality of care was exemplary. Each person was an individual and there really
was a homely feel. My Mother-in-law was terminally ill in addition to dementia and ultimately died in the home. The care and support at that time was faultless.
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Review from Graham C (Son of Resident) published on 12 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is the second care home and is much better than the first. Both are extremely new buildings but Woodlands have much more staff. The management at Woodlands is much more approachable...we can discuss medical issues easily. They provide extra equipment when needed. If all care homes were like Woodlands
there would be a lot more happy people.
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Review from Judith H (Daughter of Resident) published on 11 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been at Woodlands for 3 months and I am so pleased with the whole aspect of care at Woodlands.
My mum could not be better looked after. The care she receives is second to none. The staff are lovely, they treat my mum with great respect and nothing is ever too much trouble.
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Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for Woodlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.757 for Woodlands Care Home is calculated as follows: ( (376 Excellents x 5) + (93 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 481 Ratings = 4.757
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodlands Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

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Meet the Team (3)

Vicky

Vicky Hutchinson

Job Title: Home Manager Joined: 2022

Vicky is the Home Manager of Woodlands Care Home.

No image found

Emma Morgan

Job Title: Deputy Manager

Hi, my name is Emma, and I am the Deputy Manager here at Woodlands Care Home

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Justine Furness

Job Title: Administrator

Hi, my name is Justine, and I am the Administrator here at Woodlands Care Home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Care Home to verify any information. View our terms and conditions. Woodlands Care Home has an Enhanced Service - more info.