Woodlands Care Home

4 Wigan Road, Westhoughton, Bolton BL5 3RJ
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9.8 81 Reviews
  • Woodlands Care Home, Bolton
Its care staff have completed a range of training from induction and mandatory training to more specialist individual and/or small group coaching.

The care home has looked closely at what it takes to live a good life with dementia and staff are determined to share their expertise with everyone who comes to live at the home.

Residents can bring their own furniture for their room and will consider any request for a pet to live within the home. Residents are encouraged to receive visitors at any time. If it’s during mealtimes then the staff can make arrangements for you to have a meal with your visitor in your room.

Together the home cooked food and the busy activity programme ensures that residents enjoy the best of days. Special events and meals are planned for residents and families throughout the year, with friends and family welcome to book a table in the dining room for either breakfast, lunch or dinner.

The lovely rooms are a variety of sizes, some with en-suites. It would encourage anyone moving to Woodlands Care Home to bring in items to personalise your room, bringing in a touch of homes. Some of the rooms have garden views, others have sea views but whichever room you choose I’m sure you will be very happy with.

There’s plenty going on in this home and staff actively encourage residents to continue with lifelong hobbies and interests, whatever they might be. Or alternatively, residents might enjoy trying a new interesting activity.

Whichever or both, the care team as well as the activity team are happy to promote, encourage and attend any activity to ensure that residents have fun and fulfilment in their lives. The aim is to promote stimulation for mind and body as well as general wellbeing.

Any new ideas for recreational activities are welcome! A regular newsletter produced for both residents and their family's keep’s everyone in touch with what is going on at Woodlands Care Home.
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Care Provided by Woodlands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1347
  • RESPITE Self-Funded Residential Dementia Care: from £1482

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

The price(s) shown are provided by the care home. Contact Woodlands Care Home for full pricing details and T&Cs.

Contact Woodlands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodlands Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Victoria Hutchinson (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Woodlands Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Woodlands Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Woodlands Care Home Reviews (81)

9.8

Woodlands Care Home has a Review Score of 9.8 (9.833) out of 10, based on 39 reviews in the last 2 years.
Over all time Woodlands Care Home has 81 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Woodlands Care Home
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Total of 81, showing 1-20
Review from B H (Friend of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent. Pleased to visit my friend who is settling into the home very well!
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Review from J C (Brother of Resident) published on 10 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our brother was moved to the Woodlands a few weeks ago. As a family, we were concerned about how he would feel after nearly 3 years in another home, but after visiting him in the new home for the past few weeks, our fears have gone away. The staff have all been first class, very friendly and professional.
The home is very clean and beautifully decorated. We were all made to feel very welcome by everyone who worked at the wonderful place.
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Review from L H (Sister of Resident) published on 4 June 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our brother was moved from a care home where he had spent the last 2 1/2 years. As a family we were worried about the move, how he would be. But he's very settled. The staff are really nice and as a family we feel very at ease with them all. The Woodlands is lovely, the whole place is lovely.
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeI am so glad to hear that your brother settled in very well, thank you for taking the time to review the home, wishing you many happy years.
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Review from P G (Brother of Resident) published on 8 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I always find my visits a happy experience.
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you for taking time to review the home, we are glad you enjoy your visits.
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Review from Vernon P (Husband of Resident) published on 2 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to thank all the staff at Woodlands for looking after my wife with so much love, kindness and professional care, and I always left after a visit very contented knowing she was in safe, loving hands. Thank you all so much, looking forward to her next respite visit
Vernon
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeIt is an absolute pleasure having you both in the home, so glad you can go home and have that well deserved break and be content, look forward to your next respite.
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Review from Tandsey S (Daughter of Resident) published on 27 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I honestly cannot speak highly enough about the team at Woodlands. My mum found it really difficult to settle at first and her behaviour at times was quite challenging, but the team have worked so hard at ensuring she felt safe, cared for and accepted and showed so much compassion. She now knows this
is home and is really happy there. My dad has now recently moved to the home too. His dementia, especially the hallucinations he experiences, are more difficult to manage. However the team are committed to ensuring Dad feels supported, comfortable and wanted. They continually adjust their approach to supporting him depending on his needs at the time. They have been fantastic. They also recognise me as a carer, and always ask about my wellbeing too which I really appreciate. Thank you for all you do, you are incredible people with a heart of gold xx
Reply from Vicky Hutchinson, Registered Manager at Woodlands Care HomeThank you for your lovely review, it is an absolute pleasure and privilege to care for your mum and dad. We think of our residents family too and welcome everyone with open arms, my door is always open.
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Review from P G (Son of Resident) published on 24 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been in residence for 6 months but she has settled very well. All staff are friendly and accommodating. We feel that mum is well looked after which make us feel at ease knowing this.
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you for taking the time to review Woodlands, I am so glad that mum has settled in well.
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Review from Margaret W (Friend of Resident) published on 16 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend & I visit Margaret a lovely lady who has dementia. She was always very active & also helped many other people. We have known Margaret from church & she also lived near us. She always has a lovely smile when we visit. We took photos last week of church, the choir, and many others. She knew
many of them & of course its a pleasure to visit & all the lovely helpful staff.
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeI am so glad you enjoy your visits to Woodlands and find the team helpful, thank you for your review.
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Review from Jennifer J (Daughter of Resident) published on 16 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad spent six months at Woodlands during one of the most difficult periods of our lives, and the kindness of the team made an immeasurable difference to us all.
The home's layout, divided into smaller areas, felt far more like a family home than a hospital - warm, welcoming and comforting from the
start. Every member of staff, day and night, was exceptional. They truly took the time to get to know my dad as a person. We'll always treasure memories of coffees by the caravan in the garden and a sunny sports day filled with laughter. The team closest to him were incredibly organised, understanding and deeply compassionate in their care. During his final week, the end-of-life care was handled so thoughtfully and professionally. We were supported both emotionally and practically, with a bed provided in his room and countless gentle check-ins from staff who had come to know and care about him. I wouldn't hesitate for a moment to highly recommend Woodlands
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you for your very kind review. I am so pleased we could support you at the most difficult time. The Woodlands team are so caring, and it does feel like a home from home.
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Review from Ann P (Sister-in-law of Resident) published on 11 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff are very friendly, and very clean everywhere.
My sister-in-law has been treated with care, now walking again with zimmer frame and is being taken to the toilet. Whenever I go to see her she looks happy and has banter with the carers.
All the reception staff are welcoming.
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you for your kind review. I am glad you find the home warm and welcoming.
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Review from K H (Sister of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands Care Home cannot be faulted. My sister has been a resident there for several years and her care has been excellent. All the members of the Woodlands team treat her and other residents with absolute care and respect. They are genuinely concerned to ensure all her needs are met. They keep me
and my relatives fully informed and contact us immediately if there are any concerns. She is always clean, as is the whole home. When she is ill, she is well looked after; when there are health concerns, medical professionals are immediately involved.
Relatives' concerns are dealt with immediately. There are regular meetings where they are free to air any concerns. Policy is often modified as a result of relatives' observations and they are kept informed about any changes. The warmth of the welcome at reception is a true reflection of the Woodlands atmosphere. I would recommend it unreservedly to anybody seeking a suitable home for a loved one.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Woodlands Care HomeThank you for your comments about your experiences at Woodlands Care Home. Our residents' wellbeing is our main priority and it is great to hear that you are so pleased with the quality of our care. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised. I will pass these comments on to the staff. Take care & have a wonderful day!
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Review from Susan H (Partner of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner had a stroke in January 25 at this time he went to hospital and I was told he would not survive the weekend, but he proved them wrong and after 2 weeks he returned to Woodlands. However he was not eating and drinking, he was reviewed by a Paramedic from the GP surgery who was excellent with
T and myself, she said she was not ready to give up on him yet , and with the care and determination of her and the staff on his unit his recover is unbelievable, his mobility is still poor and he still had thickener in his fluid , he as been revisited by SALT and is now on level 6 diet, he is back to the character he was before, I can't thank them enough,
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Review from Zen B (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Woodlands is the best! Our mum has been a resident for almost 2 years on Daisy Hill. The care mum has received from the team has been top notch. Lisa/ Jayne/ Kate and all of the staff have shown mum such patience and affection during the last few years. Although our mum can't communicate well anymore,
she can still say I love you, and we know this is because she feels safe and well looked after at Woodlands. Her bedroom is always clean and tidy, clothes washed and hair done. Thank you team - we will always be grateful for the kind hearted and professional culture you have created at Woodlands.
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Review from Kathryn A (Daughter of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been living at Woodlands dementia Care Home for about 18 months now. She is very settled and very well cared for. The staff are excellent, very professional as well as friendly and approachable. All mums' needs are anticipated and met well. We are very happy with how mum is looked after day
to day. The food is excellent, the unit is well manned with trained staff, and led by experienced dementia trained staff who are very approachable and supportive, giving regular feedback and reviews.
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you for your very kind review. I am pleased that you are happy with Woodlands Care Home. All the staff work incredibly hard and approach training with enthusiasm, which shows in the day-to-day care.
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Review from B M (Sister of Resident) published on 26 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our first visit to see my brother we were surprised to see how clean and smart it looked and how good the staff are. We were really impressed.
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you for your very kind review. I remember meeting you at the door, so glad your first visit went so well and we look forward to seeing you for many more visits.
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Review from Mary A (Friend of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my first visit after my friend admitted the previous day. I was helped with the booking in system and directed up to the 1st floor. My friend appeared well cared for and was supervised by staff unobtrusively. She seemed much herself and settled in the new environment. It was clean and homely.
Lovely gardens noted through the window and look forwards to enjoying them in fine weather.
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you for your kind review, and your friend settled in quickly. You will absolutely love the gardens, look forward to seeing you.
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Review from Linda H (Wife of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went to live in the home in April 2025. I have found the staff and management to be helpful and reassuring while my husband settled in.
I have observed that the staff are very kind and caring to the residents and treat them as individuals and with respect.
My husband does not have a big
appetite, but the food has been excellent and varied and everyone is catered for,.
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you very much for your kind review, I'm so glad that you have found the admission a good experience. We do pride ourselves in person centred care. I'm so glad that your husband enjoys the food and look forward to seeing you at our taster days.
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Review from J H (Sister of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is well cared for in Woodlands. Although her Alzheimer's has progressed, every effort is made by carers to satisfy her needs.
If I have criticism it is that sometimes there doesn't seem enough staff to facilitate all needs. Activities are good but again it seems some residents need more
to occupy them.
Overall I'm happy with the care my sister receives
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you for your kind review. As a management team we do review staffing levels on a weekly basis along with the regional manager to ensure that we always have the correct staffing levels. The activity team do resident surveys to ensure that the activity is the choice of each resident.
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Review from Joan H (Daughter-in-law of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care towards the residents. Personal needs met as required regular activities for residents available.
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you for your kind review. I am so glad that you find the care excellent we pride ourselves in dementia care and training.
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Review from Jeffrey P (Partner of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very patient carers and very helpful.
Reply from Vicky Hutchinson, registered manager at Woodlands Care HomeThank you for taking the time to review. I am glad you find the staff patient and caring we pride ourselves on dementia care.
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Current Review Score: 9.8 (9.829)

Overview of Review Score

The Review Score of 9.8 (9.829) out of 10 for Woodlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 38 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.829 for Woodlands Care Home is calculated as follows: ( (380 Excellents x 5) + (61 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 449 Ratings = 4.829
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodlands Care Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 38 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Nov 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (3)

Vicky

Vicky Hutchinson

Job Title: Home Manager Joined: 2022

Hi, my name is Vicky. I am the Registered Manager at Woodlands Care Home.


I have been the Manager here since June 2022, although I have worked at Woodlands Care Home since 2015, working my way up the levels from a carer to team leader, then deputy manager for 4 years before becoming Registered manager.


I absolutely love my job at Woodlands Care Home and pride myself on knowing every one of our residents, and I have good relationships with the families of our residents.


I have a brilliant team of staff who all give 100% to their roles.


I believe everyone should be treated as an individual, and we fully promote person-centred care. I feel I am very approachable to staff and visitors, which is reflected in the reviews we receive.

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Emma Morgan

Job Title: Deputy Manager

Hi, my name is Emma, and I am the Deputy Manager here at Woodlands Care Home

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Justine Furness

Job Title: Administrator

Hi, my name is Justine, and I am the Administrator here at Woodlands Care Home

Frequently Asked Questions about Woodlands Care Home

What types of Care is Woodlands Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodlands Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Woodlands Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodlands Care Home to the centre of Bolton?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Care Home to verify any information. View our terms and conditions. Woodlands Care Home has an Enhanced Service - more info.