Woodlands Care Home

4 Wigan Road, Westhoughton, Bolton BL5 3RJ
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9.7 66 Reviews
  • Woodlands Care Home, Bolton
Its care staff have completed a range of training from induction and mandatory training to more specialist individual and/or small group coaching.

The care home has looked closely at what it takes to live a good life with dementia and staff are determined to share their expertise with everyone who comes to live at the home.

Residents can bring their own furniture for their room and will consider any request for a pet to live within the home. Residents are encouraged to receive visitors at any time. If it’s during mealtimes then the staff can make arrangements for you to have a meal with your visitor in your room.

Together the home cooked food and the busy activity programme ensures that residents enjoy the best of days. Special events and meals are planned for residents and families throughout the year, with friends and family welcome to book a table in the dining room for either breakfast, lunch or dinner.

The lovely rooms are a variety of sizes, some with en-suites. It would encourage anyone moving to Woodlands Care Home to bring in items to personalise your room, bringing in a touch of homes. Some of the rooms have garden views, others have sea views but whichever room you choose I’m sure you will be very happy with.

There’s plenty going on in this home and staff actively encourage residents to continue with lifelong hobbies and interests, whatever they might be. Or alternatively, residents might enjoy trying a new interesting activity.

Whichever or both, the care team as well as the activity team are happy to promote, encourage and attend any activity to ensure that residents have fun and fulfilment in their lives. The aim is to promote stimulation for mind and body as well as general wellbeing.

Any new ideas for recreational activities are welcome! A regular newsletter produced for both residents and their family's keep’s everyone in touch with what is going on at Woodlands Care Home.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1282
  • RESPITE Self-Funded Residential Care: from £1282
  • RESPITE Self-Funded Residential Dementia Care: from £1282

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Woodlands Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Victoria Hutchinson (Registered Home Manager)

Local Authority / Social Services

Admission Criteria

  • All admissions will have a pre-admission assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Woodlands Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Woodlands Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Woodlands Care Home Reviews (66)

9.7

Woodlands Care Home has a Review Score of 9.7 (9.731) out of 10, based on 35 reviews in the last 2 years.
Over all time Woodlands Care Home has 66 reviews.

Overall Experience
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Date Published
  • 66
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Reviewer Connection to Woodlands Care Home
  • 28
  • 9
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Total of 66, showing 1-20
Review from Mary A (Friend of Resident) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
It was my first visit after my friend admitted the previous day. I was helped with the booking in system and directed up to the 1st floor. My friend appeared well cared for and was supervised by staff unobtrusively. She seemed much herself and settled in the new environment. It was clean and homely.
Lovely gardens noted through the window and look forwards to enjoying them in fine weather.
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you for your kind review, and your friend settled in quickly. You will absolutely love the gardens, look forward to seeing you.

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Review from Linda H (Wife of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband went to live in the home in April 2025. I have found the staff and management to be helpful and reassuring while my husband settled in.
I have observed that the staff are very kind and caring to the residents and treat them as individuals and with respect.
My husband does not have a big
appetite, but the food has been excellent and varied and everyone is catered for,.
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you very much for your kind review, I'm so glad that you have found the admission a good experience. We do pride ourselves in person centred care. I'm so glad that your husband enjoys the food and look forward to seeing you at our taster days.

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Review from J H (Sister of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is well cared for in Woodlands. Although her Alzheimer's has progressed, every effort is made by carers to satisfy her needs.
If I have criticism it is that sometimes there doesn't seem enough staff to facilitate all needs. Activities are good but again it seems some residents need more
to occupy them.
Overall I'm happy with the care my sister receives
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you for your kind review. As a management team we do review staffing levels on a weekly basis along with the regional manager to ensure that we always have the correct staffing levels. The activity team do resident surveys to ensure that the activity is the choice of each resident.

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Review from Joan H (Daughter-in-law of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Excellent care towards the residents. Personal needs met as required regular activities for residents available.
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you for your kind review. I am so glad that you find the care excellent we pride ourselves in dementia care and training.

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Review from Jeffrey P (Partner of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very patient carers and very helpful.
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you for taking the time to review. I am glad you find the staff patient and caring we pride ourselves on dementia care.

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Review from V H (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been well cared for in her time at Woodlands. Staff have listened to any concerns my brother may have had about mums health and wellbeing.
I particularly love to see mum get involved in enrichment activities even though her dementia is advanced. All in all a good decision to move her
to the home. Staff are generally very good.
Reply from Jack Pollard, Administrative Sales & Marketing Support at Woodlands Care Home

Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive, and we appreciate all of your kind comments about our team. We hope to see you again soon.

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Review from Alana N (Daughter of Resident) published on 16 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot praise the staff and facilities at Woodlands enough. From my very first contact with one of the staff through to moving my dad into his room, she was lovely and explained everything I need to know. All the staff I have met are so friendly and always willing to help. The building is lovely,
very modern, clean and well equipped with everything the residents need. 5 stars from me!
Reply from Jack Pollard, Administrative Sales & Marketing Support at Woodlands Care Home

Thank you. We always appreciate individuals taking the time to give their feedback, and we are very pleased to hear that your experience at Woodlands Care Home was so positive. All of our team are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised.

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Review from V H (Daughter of Resident) published on 12 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Woodlands has such a lovely atmosphere as a care home. Every member of staff I have encountered on my many visits have been friendly, extremely caring and professional, they really got to know my father and treated him with dignity and respect. The home is spotless and my father's clothes were always
clean and ironed. He enjoyed his food a great deal and polished off every meal, even on his last day. I was so pleased that I chose Woodlands for the care of my dear Dad in his final years.
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

I must say it was an absolute pleasure to take care of your late father, He and all the family will be genuinely missed by all the team at Woodlands. Especially all on Bartholomew unit.

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Review from J C (Daughter of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From my initial visit to look around Woodlands, I immediately felt this was the best place for my mum (I even got a personal recommendation as I was leaving from the son of a resident!!)
My mum has settled in well.
Despite it being an emotional time for the family, we are glad with the choice we
made. Can not fault anybody/anything.
Woodlands is now our family too!
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you so much, this is lovely to hear. I am so glad mum settled in so well, all the team are here to help at anytime.

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Review from G H (Husband of Resident) published on 9 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Sadly, my wife's dementia became too much for me to care for her anymore, and she moved into Woodlands Care Home in Westhoughton just before Christmas. She settled in very quickly and is very happy and content. The staff are extremely attentive and caring and seem to enjoy their work. The layout of
the unit is bright and colourful. There are regular activities arranged by the staff as well as a large garden outside as part of the care home, where residents can be taken to enjoy further activities. Her bedroom is light and airy with an ensuite shower and toilet, and she is checked every two hours at night as well as there being a detector mat in if she gets out of bed at night, which can elicit an immediate response from the staff. I can not think of anything that would make it better, and this gives me peace of mind, and I am able to visit her every day.
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you for your kind review. I am so glad your wife settled in so quickly. We love having you both as part of our Woodlands family. Its very important to us all at Woodlands that residents have stimulation and a good connection and links with the community. We look forward to welcoming you to our summer events.

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Review from P B (Daughter of Resident) published on 6 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found Woodlands to be a very kind, friendly & more importantly, excellent care home. It became a lifeline for my father & family.
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you for your kind review. It is very important to us all at Woodlands that our families feel support too and become part of our Woodlands family.

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Review from Charys G (Granddaughter of Resident) published on 28 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff on Daisy Hill are always amazing looking after my Grandma. They treat her with kindness, respect and show they always care. As a regular visitor I love seeing the staff and they always make me feel welcome. The space is always clean and all residents are seen to be treated with so much care.
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you so much for your review. All the team work so hard to ensure our residents receive the best care. We are always looking to improving the environment for our residents. Glad you feel the warm welcome.

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Review from J L (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has only been here a short time but has settled well. All staff are attentive, supportive and strive to help as much as possible. Also have a very positive & caring attitude to residents and visitors alike.
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you very much for your review. So nice to hear mum has settled in, the team strive to ensure new residents settle in, so it is like home from home.

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Review from Joe S (Son of Resident) published on 26 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Over the Christmas period my dad's dementia became too much for my mum to manage and we took the very difficult decision to seek care for him. Woodlands has made all of this so much more straightforward than we imagined. The staff have been amazing with him and all of the difficult red tape was handled
for us by the office team. All of his needs are catered for and he is so well looked after.
Reply from Vicky Hutchinson, registered manager at Woodlands Care Home

Thank you for your kind review of Woodlands care home, We are so pleased that you found the transition to be smooth and bearable for your dad. Our team know the importance of ensuring that families are listened to and supported, so it's good to know that you experienced that. Every team member at Woodlands works incredibly hard to ensure that Woodlands is a welcoming, lovely and clean environment and that your dad receives the best of care. Kind regards.

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Review from C H (Daughter of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff have made the whole transition into a care home situation so much more bearable. The time they give the family to listen and support is invaluable. Every member of the team - the maintenance, the cleaner, the management, the administrator, the front desk lady, and the caring team - each one
has been so lovely as well as professionally outstanding. It is a huge relief to know our mum is safe, clean and well-cared for. Thank you so much.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your kind review of Woodlands Care Home! We are so pleased that you found the transition to be smooth and bearable for your Mum. Our team know the importance of ensuring that families are listened to and supported, so it's good to know that you experienced that. Every team member at Woodlands works incredibly hard to ensure that Woodlands Care Home is a welcoming, lovely and clean environment and that your Mum receives the best of care to keep her clean and well-cared for. Kind regards

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Review from K E (Friend of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited Woodlands a few times since my dear friend became a resident in September. Each time I visit I'm greeted by a friendly receptionist and welcomed by staff. Woodlands is spotlessly clean (smells fresh, not like other homes) and I know my friend is looked after by the very caring staff.
Lots of care is shown by beautiful displays in the halls and foyer and activities seen to be enjoyed by residents. Well done!
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your lovely review of Woodlands Care Home! It's great to know that you are happy with the care that your friend receives and that the team are very welcoming and caring. Our team work very hard to ensure that they provide a lovely, spotlessly clean environment for their residents. The activities at Woodlands are fabulous and both the team and the residents love to create amazing displays to show off their work! Kind regards,

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Review from Mandy C (Daughter of Resident) published on 13 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has only been in Woodlands for two weeks so far due to her not being safe at home anymore. And wow what an amazing place. When you walk in, it smells lovely and you're welcomed with a big smile from the lady on the desk. All the staff seem happy and will chat with you about any concerns. They
have activities on most days, which my mum enjoys. The rooms are spacious with en-suites and we can take items from home, we took a lot of family pictures and they were soon put up on her walls. It's so good to see our mum happy again, we can also take her dog in to visit and he gets spoilt also. My mum is still settling at the moment but as a family, we are very happy with Woodlands and know we made a great choice.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your lovely words about Woodlands Care Home! We are so pleased that your mum is happy and she will settle in no time. Woodlands Care Home is a lovely environment that the team work hard to keep nice and clean. They make sure that rooms as just as our residents like, with their own items from home. Our activities are excellent and there is something to suit everyone! We love seeing your mum's dog too and always enjoy giving him a good fuss! Kind regards.

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Review from Lynne C (Niece of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt's health has deteriorated and staff have been excellent in their support and considerate to all wishes including her family. The support and care have been very good in over 2 years my aunt has resided here. The staff are approachable and take on board our feelings. There are always activities
going on, and celebrations galore. The environment is bright and welcoming. I've been able to visit at any time and personalise her room. No complaints.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your lovely review of Woodlands Care Home. We're so sorry that your Aunt's health has deteriorated but it's good to know that the staff at Woodlands have been so supportive and caring and they pride themselves on being approachable and supportive to families. We like to offer a fantastic range of activities and celebrations at Woodlands and we're glad that your Aunt is able to enjoy some of these. We enjoy having you visit and look forward to seeing you soon! Kind regards.

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Review from Carole M (Daughter of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is happy, well cared for, well nourished and her medical needs catered for. The staff are lovely, and caring and can always find time to talk to the residents. One of the staff is solely responsible for organising activities and trips (e.g. on the anniversary of D-Day, all of the tables had
Union Jacks on them and they had a special meal). The staff always have time to talk to us.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you for your kind review of Kingswood Manor Care Home! We have a wonderful team of staff at Kingswood Manor who work hard to provide the best care possible to all of their residents. It's lovely to hear that they always have time to talk to you and that you appreciate that. Our activities and trips at Kingswood Manor are excellent and they really do go that extra mile to ensure that they are special! Kind regards.

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Review from D G (Daughter of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are hard working in what they do. The rooms are all clean and well-maintained. The residents are all clean and tidy. Woodlands is very welcoming, all staff are really helpful, nothing is too much trouble and it is a pleasure to visit my mother at Woodlands.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home

Thank you so much for your kind words about Woodlands Care Home! We are pleased you find both the rooms and the residents clean and tidy. We have a great team at Woodlands Care Home and it's lovely to hear that you find them hardworking, welcoming and helpful. We love having you visit your mother and look forward to seeing you soon! Kind regards.

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Current Review Score: 9.7 (9.731)

Overview of Review Score

The Review Score of 9.7 (9.731) out of 10 for Woodlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.731 for Woodlands Care Home is calculated as follows: ( (313 Excellents x 5) + (87 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 412 Ratings = 4.731
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodlands Care Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (1)

Vicky

Vicky Hutchinson

Job Title: Home Manager Joined: 2022

Vicky is the Home Manager of Woodlands Care Home.

Frequently Asked Questions about Woodlands Care Home

What types of Care is Woodlands Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Woodlands Care Home have?

There are 55 Single Rooms.

What are the Facilities & Services at Woodlands Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Woodlands Care Home to the centre of Bolton?

4.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Care Home to verify any information. View our terms and conditions. Woodlands Care Home has an Enhanced Service - more info.