Woodlands Care Home

Having a loved one fall foul of this terrible disease is heartbreaking and I can honestly say that without the staff I don't know how my mum could have coped! I would recommend Woodlands's over and over again

The environment is incredibly warm and welcoming. Living far away, its comforting to know she is in safe hands. I highly recommend this care home for its exceptional standard of service and loving staff.

and very well looked after. It's very humbling that my mum now associates woodlands as her home and has such feelings, that I have witnessed, for the staff that work there

My mum became unwell and lisa biggy noticed straight away that my mum wasn't well. While waiting for the doctor to arrive, Lisa checked my mum's oxygen levels and temperature. To which my mum had a high temp. The doctor arrived and said to get an ambulance. Lisa rang the ambulance then helped to sort a bag out for my mum with clothes and got her medications ready and her passport to the hospital. Obviously she had rang myself before ringing the ambulance. But the love and care Lisa gives to the residents is second to none. She treats them all as though they are her family. Lisa and her team will always update me. And answer any questions I have. I definitely picked the right home for my mum. It's very clean, smells nice and nice and bright. The new activity team is amazing also. My mum loves keeping busy, so loves the activities. Also a shout out to Suzanne on reception. Another amazing lady.

My auntie is happy here & is well looked after. She is very complimentary about the staff. She said today "they are loving staff".

Today we watched how a resident was cared for after a fall. This just shows how you care for your resident in a care compassionate way.

We cannot thank the team at Woodlands Care Home enough for the incredible love and kindness they show to our relative from the moment she arrived, every single staff member has treated her with absolute dignity patience, and warmth. The home itself is spotlessly clean , the food is also excellent with fresh, varied meals cooked daily. It has brought our family immense peace of mind to know she is in such safe professional hands. They truly go above and beyond every single day and we highly recommend them .

Would like to thank the staff for all the help and reassurance when settling in our family member here .All staff are friendly and welcoming creating a positive , safe environment for the residents.They go above and beyond to ensure all care needs are met ,we have seen a massive difference in our family member who is now happy and content in their new home .They have nutritional meals and have noticed our family member is a lot happier with their food choices here .A high standard of cleanliness throughout the care home .We are happy we chose this care home in such a difficult time it has helped so much. The garden is beautiful our family members favourite part especially the roses a reminder from their own home a joy for them to see making it feel like home .

Care for my Mother is excellent, staff are always approachable and keep you informed of any issues or concerns they have related to your families care. The care home is always clean and well managed..

My mum stayed here for 2 weeks respite care after she had been incredibly poorly, 4 weeks in hospital. We were going on holiday and needed somewhere we felt safe leaving her. When she arrived straight from hospital she was almost immobile and not eating. The transformation in just 2 weeks was incredible! When we took he rhome shw was eating 3 meals a day and walking well with a zimmer. Cannot thank the staff enough! Everyone at Woodlands is committed to providing 1st class care for the residents.

All is fab.

Our brother was moved to the Woodlands a few weeks ago. As a family, we were concerned about how he would feel after nearly 3 years in another home, but after visiting him in the new home for the past few weeks, our fears have gone away. The staff have all been first class, very friendly and professional. The home is very clean and beautifully decorated. We were all made to feel very welcome by everyone who worked at the wonderful place.

Excellent. Pleased to visit my friend who is settling into the home very well!

Our brother was moved from a care home where he had spent the last 2 1/2 years. As a family we were worried about the move, how he would be. But he's very settled. The staff are really nice and as a family we feel very at ease with them all. The Woodlands is lovely, the whole place is lovely.

I always find my visits a happy experience.

Vernon

I honestly cannot speak highly enough about the team at Woodlands. My mum found it really difficult to settle at first and her behaviour at times was quite challenging, but the team have worked so hard at ensuring she felt safe, cared for and accepted and showed so much compassion. She now knows this is home and is really happy there. My dad has now recently moved to the home too. His dementia, especially the hallucinations he experiences, are more difficult to manage. However the team are committed to ensuring Dad feels supported, comfortable and wanted. They continually adjust their approach to supporting him depending on his needs at the time. They have been fantastic. They also recognise me as a carer, and always ask about my wellbeing too which I really appreciate. Thank you for all you do, you are incredible people with a heart of gold xx

My mum has only been in residence for 6 months but she has settled very well. All staff are friendly and accommodating. We feel that mum is well looked after which make us feel at ease knowing this.

My friend & I visit Margaret a lovely lady who has dementia. She was always very active & also helped many other people. We have known Margaret from church & she also lived near us. She always has a lovely smile when we visit. We took photos last week of church, the choir, and many others. She knew many of them & of course its a pleasure to visit & all the lovely helpful staff.

The home's layout, divided into smaller areas, felt far more like a family home than a hospital - warm, welcoming and comforting from the start. Every member of staff, day and night, was exceptional. They truly took the time to get to know my dad as a person. We'll always treasure memories of coffees by the caravan in the garden and a sunny sports day filled with laughter. The team closest to him were incredibly organised, understanding and deeply compassionate in their care. During his final week, the end-of-life care was handled so thoughtfully and professionally. We were supported both emotionally and practically, with a bed provided in his room and countless gentle check-ins from staff who had come to know and care about him. I wouldn't hesitate for a moment to highly recommend Woodlands