Woodlands Care Home

4 Wigan Road, Westhoughton, Bolton BL5 3RJ
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9.8 72 Reviews
  • Woodlands Care Home, Bolton
Its care staff have completed a range of training from induction and mandatory training to more specialist individual and/or small group coaching.

The care home has looked closely at what it takes to live a good life with dementia and staff are determined to share their expertise with everyone who comes to live at the home.

Residents can bring their own furniture for their room and will consider any request for a pet to live within the home. Residents are encouraged to receive visitors at any time. If it’s during mealtimes then the staff can make arrangements for you to have a meal with your visitor in your room.

Together the home cooked food and the busy activity programme ensures that residents enjoy the best of days. Special events and meals are planned for residents and families throughout the year, with friends and family welcome to book a table in the dining room for either breakfast, lunch or dinner.

The lovely rooms are a variety of sizes, some with en-suites. It would encourage anyone moving to Woodlands Care Home to bring in items to personalise your room, bringing in a touch of homes. Some of the rooms have garden views, others have sea views but whichever room you choose I’m sure you will be very happy with.

There’s plenty going on in this home and staff actively encourage residents to continue with lifelong hobbies and interests, whatever they might be. Or alternatively, residents might enjoy trying a new interesting activity.

Whichever or both, the care team as well as the activity team are happy to promote, encourage and attend any activity to ensure that residents have fun and fulfilment in their lives. The aim is to promote stimulation for mind and body as well as general wellbeing.

Any new ideas for recreational activities are welcome! A regular newsletter produced for both residents and their family's keep’s everyone in touch with what is going on at Woodlands Care Home.
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Care Provided by Woodlands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 55 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Dementia Care: from £1282
  • RESPITE Self-Funded Residential Care: from £1282
  • RESPITE Self-Funded Residential Dementia Care: from £1282

Final fees are subject to assessment of the potential resident, the size of the room offered and the facilities needed / available.


Additional services such as hairdressing, chiropody, newspapers and excursions are not included in the standard weekly fees.

These prices are only a guideline, please contact Woodlands Care Home to find out the exact price for your requirements.

Contact Woodlands Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Woodlands Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Victoria Hutchinson (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (55)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (55)

Visiting

  • Contact with relatives and friends is fundamental to their resident’s health and well-being and visits are encouraged.


    There are no restrictions or booking requirements to visit Woodlands Care Home; however different rules apply should there be a Covid-19 outbreak, and they ask to not visit during ‘protected mealtimes’ unless is a part of the essential caregiver role.

Parking

  • Woodlands Care Home has a private car park with ample parking, including disabled parking bays, for people visiting the Home. There is no charge to use the cark park.

Woodlands Care Home Reviews (72)

9.8

Woodlands Care Home has a Review Score of 9.8 (9.757) out of 10, based on 41 reviews in the last 2 years.
Over all time Woodlands Care Home has 72 reviews.

Overall Experience
  • 61
  • 9
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Date Published
  • 72
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  • 41
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Reviewer Connection to Woodlands Care Home
  • 30
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  • 3
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Total of 72, showing 21-40
Review from C H (Daughter of Resident) published on 7 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff have made the whole transition into a care home situation so much more bearable. The time they give the family to listen and support is invaluable. Every member of the team - the maintenance, the cleaner, the management, the administrator, the front desk lady, and the caring team - each one
has been so lovely as well as professionally outstanding. It is a huge relief to know our mum is safe, clean and well-cared for. Thank you so much.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your kind review of Woodlands Care Home! We are so pleased that you found the transition to be smooth and bearable for your Mum. Our team know the importance of ensuring that families…read more
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Review from K E (Friend of Resident) published on 22 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have visited Woodlands a few times since my dear friend became a resident in September. Each time I visit I'm greeted by a friendly receptionist and welcomed by staff. Woodlands is spotlessly clean (smells fresh, not like other homes) and I know my friend is looked after by the very caring staff.
Lots of care is shown by beautiful displays in the halls and foyer and activities seen to be enjoyed by residents. Well done!
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your lovely review of Woodlands Care Home! It's great to know that you are happy with the care that your friend receives and that the team are very welcoming and caring. Our team work…read more
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Review from Mandy C (Daughter of Resident) published on 13 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has only been in Woodlands for two weeks so far due to her not being safe at home anymore. And wow what an amazing place. When you walk in, it smells lovely and you're welcomed with a big smile from the lady on the desk. All the staff seem happy and will chat with you about any concerns. They
have activities on most days, which my mum enjoys. The rooms are spacious with en-suites and we can take items from home, we took a lot of family pictures and they were soon put up on her walls. It's so good to see our mum happy again, we can also take her dog in to visit and he gets spoilt also. My mum is still settling at the moment but as a family, we are very happy with Woodlands and know we made a great choice.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your lovely words about Woodlands Care Home! We are so pleased that your mum is happy and she will settle in no time. Woodlands Care Home is a lovely environment that the team work hard…read more
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Review from Lynne C (Niece of Resident) published on 18 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt's health has deteriorated and staff have been excellent in their support and considerate to all wishes including her family. The support and care have been very good in over 2 years my aunt has resided here. The staff are approachable and take on board our feelings. There are always activities
going on, and celebrations galore. The environment is bright and welcoming. I've been able to visit at any time and personalise her room. No complaints.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your lovely review of Woodlands Care Home. We're so sorry that your Aunt's health has deteriorated but it's good to know that the staff at Woodlands have been so supportive and caring…read more
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Review from Carole M (Daughter of Resident) published on 21 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is happy, well cared for, well nourished and her medical needs catered for. The staff are lovely, and caring and can always find time to talk to the residents. One of the staff is solely responsible for organising activities and trips (e.g. on the anniversary of D-Day, all of the tables had
Union Jacks on them and they had a special meal). The staff always have time to talk to us.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your kind review of Kingswood Manor Care Home! We have a wonderful team of staff at Kingswood Manor who work hard to provide the best care possible to all of their residents. It's lovely…read more
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Review from D G (Daughter of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff are hard working in what they do. The rooms are all clean and well-maintained. The residents are all clean and tidy. Woodlands is very welcoming, all staff are really helpful, nothing is too much trouble and it is a pleasure to visit my mother at Woodlands.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you so much for your kind words about Woodlands Care Home! We are pleased you find both the rooms and the residents clean and tidy. We have a great team at Woodlands Care Home and it's lovely to…read more
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Review from William P (Friend of Resident) assisted by family/friend published on 17 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend every week for the last three months. It's very clean and tidy. The food is excellent, the staff are very helpful and friendly. No smell of urine. You get your own room with an en-suite and a TV. My friend has settled in very well. I was amazed by the care home. I would
even stay here if I needed to. The staff here go above and beyond.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your lovely review of Woodlands Care Home! It's great to know you are amazed with the care home. We're pleased that your friend has settled so well and is happy with their room and the…read more
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Review from Janet H (Sister-in-law of Resident) published on 16 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, and security is excellent but spacious areas. The bedroom is very clean and tidy. The team is all smiley, pleasant and happy to help.
Reply from Clare Mould, Executive Administrator to the Board of Directors at Woodlands Care Home
Thank you for your lovely review of Woodlands Care Home, we're so glad you feel it's a lovely home! Our team are wonderful and love what they do, and are always there to help you if you need anything.…read more
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Review from P M (Daughter of Resident) published on 5 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad is a resident and has been here for a few months. He has a lovely, clean, tidy, comfortable bedroom. The day room/lounge is lovely and colourful, with nice, comfortable chairs. The staff are amazing, friendly, approachable and caring for my dad's every need. Great atmosphere. Residents are always
clean and tidy. The staff are always celebrating any special event, encouraging residents and visitors to join in. I feel at ease knowing my dad is being properly cared for.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you so much for your great review and 5-star rating! It's wonderful to read that you feel at ease knowing your dad is being properly cared for. That's hugely impactful and will help other care…read more
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Review from Matt G (Grandson of Resident) published on 14 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My gran was always adamant would not go in a home; however, after respite here, she chose to stay, and ever since she has been happier. The location and activities, etc are fantastic, but the main plus is the staff. They are always bubbly and friendly and nothing is ever too much. Great work and thank
you.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
What a fantastic review. Thank you so much for taking the time to share your thoughts, with best wishes.
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Review from Paula P (Friend of Resident) published on 4 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend has been in four care homes to date. By far this is the best one for care and environment. My only concern is now it is summer there is no outside space for the residents at their disposal. Also I have not really seen much activity to keep them motivated and awake, I know my friend used to
love watching singing and videos of the singers on the TV. Other than this it is the best.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you for your review. Woodlands has a huge garden which can be accessed through the patio doors in both downstairs lounges. Maybe ask the team to show you where. There are 3 Activity team members…read more
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Review from Brendan D (Brother of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My eldest sister has very recently moved into the Woodlands. She is calm, content and well cared for. The staff are most attentive, kind and always available. Her bedroom is well-equipped and very welcoming. The care home is spotless. It feels very secure without it being oppressive. I feel sure my
sister will be well looked after. Already the team are working on increasing her mobility. A hairdresser each week is a pleasurable bonus for her.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you so much for leaving such a wonderful review and for our five-star rating. It's lovely to read how well your sister has settled and that you feel she is well looked after. With best wishes,…read more
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Review from M H (Wife of Resident) published on 16 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
On entering the home, any staff you meet are always pleasant, all corridors are clutter-free and bedrooms clean and tidy. Odd jobs attended to quickly. I can only say the food is good, all meals enjoyed by my husband and there is a good variety. There are quite a few activities, plus an outing in April
my husband enjoyed. The care staff attend to their duties with a smile and take time to speak to residents. I admire their patience, they are altogether very efficient.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
What a thoughtful review. Thank you so much for taking the time to submit it. It sounds as though your husband is being well looked after. With best wishes, Managing Director.
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Review from Eleanor S (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the staff have been really great and supportive and nothing is too much trouble. They make the residents really feel like they are in their home environment. My dad rates the food as 'superb' and so that's a ten out of ten for him! Five stars, cannot fault anything.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
What a fantastic review and rating - thank you so much. I love that your dad rates the food as superb! It's really helpful for other care seekers to read about your experience. With best wishes,…read more
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Review from Janet C (Friend of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very welcoming from reception to carers. Information given as requested, with consent from family. All carers met have been friendly and caring towards residents. Room clean and well-presented.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you so much for taking the time to write a review and your 5 star review. With best wishes, Managing Director.
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Review from P K (Daughter of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only recently moved into Woodlands Care Home. To put it quite simply, I cannot praise all the staff enough. It's a world away from her previous care home. Nothing is too much trouble if it's in the interests of Mum for that matter all our family. It is a beautiful home full of beautiful people.
I hope Mum will have many happy years with them.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
What a wonderful review. Thank you so much for sharing your experience of Woodlands. It's great to read how well things are going. With best wishes.
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Review from Mark S (Son of Resident) published on 15 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My relative has only been a resident for a few weeks, and first impressions are positive. It seems well-staffed, secure and clean. The lounge/dining area is not the best for visitors. The standard of care seems good and overall quite happy.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you so much for your review. It's worth chatting with the team to find out what other areas of the home are used to enjoy visits with relatives, away from the lounge/dining room, with best…read more
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Review from C F (Daughter of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Treated with dignity. Friendly staff who are very helpful. Easy to talk to staff concerning health problems.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thanks so much for taking the time to write a review. With best wishes.
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Review from A B (Son of Resident) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident since 2016 and is very happy with the settled environment, fortunately, none of the other residents are aggressive or agitated at the moment so it's a calm environment. The costs have risen well above the rate of inflation year after year.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
Thank you for taking the time to write a review. The cost of care and fee setting is a big conversation but I believe we provide value for money. It's good to read that your mum is happy and settled.…read more
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Review from Carol P (Regular Volunteer) published on 7 May 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful staff. Very organised and residents all seem happy.
Reply from Honor Keatley, Managing Director at Woodlands Care Home
What a great review. Thank you so much for taking the time to share your thoughts. With best wishes.
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Current Review Score: 9.8 (9.757)

Overview of Review Score

The Review Score of 9.8 (9.757) out of 10 for Woodlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 41 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.757 for Woodlands Care Home is calculated as follows: ( (376 Excellents x 5) + (93 Goods x 4) + (12 Satisfactorys x 3) ) ÷ 481 Ratings = 4.757
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Woodlands Care Home is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 55 registered maximum number of service users is 11, which has been reached with 41 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 3 Mar 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (3)

Vicky

Vicky Hutchinson

Job Title: Home Manager Joined: 2022

Vicky is the Home Manager of Woodlands Care Home.

No image found

Emma Morgan

Job Title: Deputy Manager

Hi, my name is Emma, and I am the Deputy Manager here at Woodlands Care Home

No image found

Justine Furness

Job Title: Administrator

Hi, my name is Justine, and I am the Administrator here at Woodlands Care Home

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Woodlands Care Home to verify any information. View our terms and conditions. Woodlands Care Home has an Enhanced Service - more info.