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- Victoria House Day Centre Adult Day Care Centre

They understand his needs and make sure that he is comfortable at all timesMaureen H(Wife of Resident/Service User)

The management and staff are extremely good at their jobs and provide a caring professional serviceLesley D(Daughter of Resident/Service User)

I think you would find it very difficult to get a place so good and very cleanT P(Wife of Resident/Service User)

They understand his needs and make sure that he is comfortable at all timesMaureen H(Wife of Resident/Service User)

The management and staff are extremely good at their jobs and provide a caring professional serviceLesley D(Daughter of Resident/Service User)

I think you would find it very difficult to get a place so good and very cleanT P(Wife of Resident/Service User)

Victoria Day Centre is a caring, friendly and welcoming service that allows vulnerable adults to socialise, relax or enjoy activities, at the same time as being safeguarded by dedicated carers.
The service takes on board any personal needs and strives to be as flexible as possible to local care needs, offering respite and support for local carers.
Opening Times: daily 9.00am to 4.30pm
Care Provided by Victoria House Day Centre
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Facilities
- Wheelchair Access
- Gardens
- Bar/Café
- Activities
- Food Provided
- Hobby / Activities Room
- Lounge
- Sensory Room
- Treatment Room
Good to Know
Group / Owner
- Runwood Homes Ltd
- Private Owned
Person in charge
- Nirmala Singhvi(Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Visiting
- Upon arriving at the day centre, visitors are asked to press the buzzer on the intercom. A member of staff will greet them shortly. Guests are kindly requested to sign the guestbook both upon arrival and departure to help maintain an accurate record of everyone in the building. In the event of an emergency, individuals should follow the designated safety protocols provided. Their cooperation ensures the safety of everyone present.
Parking
- The home includes dedicated parking spaces.
Victoria House Day Centre Reviews (49)
Victoria House Day Centre has a Review Score of 9.5 (9.500) out of 10, based on 4 reviews in the last 2 years.
Over all time Victoria House Day Centre has 49 reviews.
All staff are very caring and friendly. They have made my mother and I feel very welcome. I have seen a real difference in my mother. Thank you for everything.
I can not thank the staff at Victoria House Day Care Centre enough for the kind and passionate way they look after my mum who has Dementia. Mum looks forward to going everyday and always comments on how caring the staff are and the respectful way they treat her. This centre has allowed us to keep mum in our care whilst we work. Three staff members in particular and all the team are wonderful. God bless you.
The staff are very understanding and helpful.
They keep my father cheerful and he loves spending time at the centre.
Thank you all for your excellent work.
Until his passing, my Dad was one of the longest-standing visitors at Victoria House Day Care Centre. I can't thank the team there enough. You all became like family to him and I always felt hugely supported by you all too. My Dad would always look so pleased to see whichever one of you came to collect him on the bus and loved to greet whoever was driving. I'll never forget the big smile on his face when he saw any of you. You enabled him to feel independent, respected and valued which meant the world to him. He enjoyed all the activities and the lunches and the comfort and belonging I'm sure he felt at Victoria House Day Care Centre. You should all be proud of the amazing care you provide. I'm forever grateful we were introduced to Victoria House Day Care Centre and so pleased I got to meet such lovely people there. He was safe with you. Thank you!
As a main carer it was always a relief knowing that my partner was in good hands when she boarded the bus on her way to Victoria Day Centre. Not only do the staff look after that patients, they give a break to the 24/7 carer. On a number of visits for parties etc. I was always made very welcome and could see the care given to the patients.
Ending at the end of January 2024, my mum was going to Victoria House Day Centre for about 6 months. She has dementia, so was a little tricky at first, but she soon settled in according to her capabilities and after a few weeks she loved it and was actually pacing around the house to get out there, and as soon as the little bus came to pick her up you couldn't see her for dust. All the carers there were great, but she particularly fell in love with one. They were sad to see her go, but it just had to happen, she had to be moved into a care home. But I absolutely recommend this day centre, my mum loved it!
Thanks for your wonderful review, we will keep our good work going with all our service users to bring happiness every minute they spend with us.
My wife of forty-five years, who is age 84 and has vascular dementia, goes to Victoria Day Centre. I have found the staff there fantastic, very patient and kind to my wife, she always comes back home with a smile on her face. They must be doing something right. I wish all care workers were like these staff. Well done you people. They always welcome her with a big smile and call her by her first name. Merry Xmas to you all, I wish all of the staff all the best for 2024 and keep on smiling, it makes us carers' jobs that much easier.
Thank you for your wonderful review. We are glad that we are bringing a smile to your wife every day! This makes our jobs worthwhile. This is encouraging to us as staff to know we are getting it right. Victoria House thrives to improve people’s daily lives and improve their wellbeing.
I am very happy with the service provided by Victoria House. The management and staff are extremely good at their jobs and provide a caring professional service. The day centre is always very clean and although I cannot say 1st hand as I haven't been present they must be providing a good social interaction and stimulating environment as my mum is always happy when I see her.
I am extremely impressed with the whole experience of this day centre. The lady who runs it goes beyond to make the residents comfortable. She and all the staff are very compassionate to the resident's needs and are very helpful in every way. I think you would find it very difficult to get a place so good and very clean.
I know I can leave my wife cared for, warm, entertained and fed well.
My husband attends the day centre 2 days a week for respite care. They are very professional as well as caring and kind. They understand his needs and make sure that he is comfortable at all times while in their care. From the moment he is collected from our home, I know I don’t have to worry about him which gives me much-needed respite. All the staff, from the drivers who collect him and the staff who look after him at the centre, treat him with respect which is really important because of his dementia. I recommend Victoria House very highly.
Cannot fault anything.
My grandmother loved going here and even now remembers what days she used to go and asks if she's going (she has dementia).
I will forever be grateful to all the staff and their hard work shines through.
A very big thank you to you all and keep doing what you're doing as you're all amazing!
If you are looking for somewhere for your loved one, then you will not be disappointed, there is always someone for them to talk to with hearts of gold.
An extremely well run day centre where we have found the staff to be consistently caring and considerate. Would not hesitate to recommend to others.
My mother always enjoys her visits to the Victoria Day Centre. The staff are always welcoming, kind and continually smiling. She is treated with dignity and highly cared for. She enjoys the activities and outings, she always comes back home re-energised.
My dad has been attending Victoria House for a couple of months, he is extremely happy there. His quality of life has much improved. The staff are all friendly and caring. Dad is always telling me the food is fabulous. Having door to door transport makes it so easy.
My Mother will be 100 years old in November 2019. My mother attends the day centre for 3 days a week and loves to be there. She thanks the staff every day for their care and attention. With a good appetite, she loves the tea/cakes and a cooked meal served at the day centre. The day centre provides good stimulation for my mother - with her state of dementia and failing heart condition. My mother lives with us in a four-generation home so is not lonely, but looks forward to her day visits to the centre on every occasion.
The staff at Victoria House were always caring and considerate to my mother's needs.
I had reservations about using daycare for my dad; I didn't think it would be his thing. I couldn't have been more wrong; his quality of life has been greatly enriched and I couldn't praise the manager and her team enough. The experience has been nothing but positive for both my dad and myself.
My uncle has been attending Victoria House for the last 6 years and is extremely happy there. He loves the staff and the food. The centre is clean, comfortable and very well run. Thank you, everyone, involved in making it so pleasant.
Place Vacancies
Please contact us for latest vacancies.
News (4) & Events (0)
- 25 Jul 2025
Runwood Homes brought a touch of Hollywood glamour to its care homes across the group this July with a dazzling company-wide event. In a heartwarming display of creativity, fun and...
- 23 Jun 2025
The Runwood Homes Group is delighted to announce the launch of its group-wide Bee Green & Grow Competition, a fun, creative, and meaningful initiative designed to promote sustainability, teamwork, and...
- 08 Jan 2025
The Prime Timers: A Lasting Legacy of Joy and Achievement for Members Aged 87 to 99 A 17-member choir, whose members are between 87 and 99 years old with an...
There are no upcoming events for Victoria House Day Centre.
Awards / Recognitions (10)
- 30 Jan 2026Recipient: Runwood Homes Ltd
- 31 Jan 2025Recipient: Runwood Homes Ltd
- 31 Jan 2024Recipient: Runwood Homes Ltd
Accreditations
There are no accreditations posted yet for Victoria House Day Centre.
Meet the Team (5)

My name is Catherine Emekwuo, I joined Greenbanks as the Home Manager effective July 2024. I am a Registered Nurse and also trained as a midwife. I have been a nurse for 24 years and have worked in the care industry for the past 21 years across various roles. I started as a Health care assistant and progressed to a Home Manager. I am proud to be leading the team at Greenbanks in making a positive difference in the lives of our residents by providing exceptional care.

My name is Kirsty and I joined Greenbank's in September 2024. I have worked in the care sector for 4 years across various roles, including management roles. Some of my roles include managing enquiries from customers, co-ordinate bookings and visits to Greenbank's and maintaining a high level of customer service.

My name is Irene, and I joined Greenbank's Care Home in 2016 as a Care Assistant and was promoted to a Care Team Leader in 2019, before being promoted again to Deputy Manager in 2022. I am focused on providing a safe and warm environment for our residents and work with the team to provide this.

My name is Trina and I have worked in Greenbanks for the last 18 years. I started my career in this industry over 30 years ago and started as a carer before working my way up, and I have also managed a Day Centre.
I have experience working with people with Dementia, challenging behaviours, Nursing care and a short time in rehabilitation of those who have had frequent falls. I love the different challenges that each day brings.

My name is Arnell and I have worked in Care since 2002. I started as a Maintenance support, and then I took on a new challenge and became a Care Assistant completed my level 3 in Adult Care and progressed to be a Senior Care Assistant. Alongside this, I have also worked as a Head Housekeeper in a care home, before moving to Greenbanks in 2023 as the Maintenance Operative. I love chatting with residents while I'm doing my job and working with them to make their bedrooms more person-centred and homely.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Victoria House Day Centre to verify any information. View our terms and conditions. Victoria House Day Centre has an Enhanced Service -more info.