Nowton Court Village

Nowton Road, Bury St Edmunds, Suffolk IP29 5LU
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Nowton Court Village, Bury St Edmunds
Nowton Court Village, Bury St Edmunds
Nowton Court Village, Bury St Edmunds

Nestled within beautiful gardens and bordering 200 acres of parkland, a warm welcome awaits.

Whether in search of a permanent residence or a short-term home from home, Nowton Court is a place where you can live your own life - with the team's support.

A collection of personal and homely suites provide the ideal abode for retirement, respite or convalescence, with the reassurance of 24 hour on-site assistance if and when you need it.

Retirement Village: Yes

Property Purpose Built: No

Tenure Types: Rent

Property Information: 19 Properties

On Site Care Staff 24/7: Yes

Care Provided By: Christies Care

Community Alarm / Careline Service: No

Care Provided by Nowton Court Village

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Chiropody
  • Meals Prepared On-site
  • Personal Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Hairdressing
  • Dining Room (residents only)
  • Guest Suite
  • Hobby / Activities Room
  • Library
  • Lounge
  • Treatment Room
  • Cleaning
  • Housework
  • Laundry Service
  • Shopping
  • Broadband Internet (available for each unit)

Good to Know

Group / Owner

Person in charge

  • Sam Dacey(House Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Visiting

  • There are no restrictions on visiting times - guests welcome at any time. Overnight accommodation is available for relatives & friends (subject to availability). For guided visits, please call 01284 756610.

Parking

  • On site parking is available.

Nowton Court Village Reviews (54)

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9.9

Nowton Court Village has a Review Score of 9.9 (9.908) out of 10, based on 10 reviews in the last 2 years. Over all time Nowton Court Village has 54 reviews.

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Showing 54 reviews matching selected criteria
Review from B F (Son of Resident) published on 2 June 2020 Submitted via Postal Card
Overall Experience

Thank you for looking after my mum so well. You were all kind, caring and thoughtful and it was good to know mum was in safe hands.

Reply from Rosemary Lawson, Manager at Nowton Court Village

Thank you so much for your lovely review. It was an absolute pleasure to look after your mum and we wish her the best.

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Review from Olive L (Respite Resident) published on 26 May 2020 Submitted via Postal Card
Overall Experience

Very pleasant. All my needs were catered for i.e. toilet raiser, commode, an electric chair to raise me up. Staff were friendly and very helpful. I do not have a good appetite so asked for a lighter lunch and a salad supper which was duly produced. On Sunday the 10th, an afternoon tea was arranged to celebrate VE day. As I was in isolation I was unable to attend. I was brought up some cakes and prosecco which cheered me up.

Reply from Rosemary Lawson, Manager at Nowton Court Village

Thank you for your kind review. It was a pleasure to look after you during this difficult time and am pleased you are back home safe and well.

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Review from Marian D (Daughter of Resident) published on 24 March 2020 Submitted via Postal Card
Overall Experience
My mother was treated with dignity, care and compassion and I was extremely pleased with how quickly small concerns I had were dealt with. This was a great relief to me as I live 3 hours away from Nowton Court.

The staff at all levels were so caring. We would not hesitate to place Mum at Nowton Court again for respite care.

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Review from Marilyn (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card
Overall Experience

The management and catering team went above and beyond to ensure Mum's wake was fitting for her. They treated me with compassion and ensured everything from the first planning meeting up to, and including, the day was stress-free. I cannot thank them enough and Mum would've loved the chocolate cupcakes! This just confirms the wonderful, compassionate support that has always been given to my late Mum and myself.

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Review from Sarah N (Respite Resident) published on 20 November 2019 Submitted via Postal Card
Overall Experience

I really enjoyed my brief stay at Nowton Court, following major foot surgery at BMI. My big room was a pleasure to be in, particularly the view over the beautiful garden. After the hospital bed, yours was a great joy. It was utterly peaceful, only interrupted by the arrival of nice meals. No one bothered me but I know help was there if I needed it. I am sure my stay has really helped my good recovery. The only negative was the carpet needed cleaning or replacing and also maybe a bigger TV for such a big space.

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Review from E F (Respite Resident) published on 26 September 2019 Submitted via Postal Card
Overall Experience
Very comfortable accommodation with very nice furniture and fittings. Food nicely varied on a daily basis but sometimes portions are too large.
All staff are extremely kind and very helpful. It makes you very willing to return if you have to sometime in the future.

I wish them all the best and look forward to seeing them all again.

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Review from Raymond S (Resident / Service User) published on 22 March 2019 Submitted via Postal Card
Overall Experience
Very good home.
Quality of meals and service in the dining room is excellent.
Staff are very helpful.
Would like a gym. Cycle machine, treadmill, cross trainer.

'Use it or lose it' type activities on wet and bad weather days.

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Review from J C (Wife of Resident) published on 27 February 2019 Submitted via Postal Card
Overall Experience

My husband was very comfortable during his two week stay and I felt very secure in the knowledge that he was in good hands. All the staff were really lovely.

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Review from David B (Resident / Service User) published on 8 November 2018 Submitted via Postal Card
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Excellent care. Splendid meals.

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Review from Janice M (Resident / Service User) published on 18 October 2018 Submitted via Postal Card
Overall Experience
On arrival to Nowton Court after a hip replacement, I was welcomed by 2 members of staff and taken to my room. My room was much more than adequate, it had a huge garden facing window (south) with sun most of the day and was much larger than I anticipated. The room was so well equipped for my needs - rise/fall bed and chair, a shower seat and toilet riser.
My overall impression was 5 star. The staff could not do enough for me.

I am eternally grateful.

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Review from Cherryl J (Respite Resident) published on 3 October 2018 Submitted via Postal Card
Overall Experience
I stayed here for postoperative care after a hip replacement. It was perfect. I could choose the level of care I needed but I knew someone was on call if necessary.

Being independent, I liked to recover in my own time and Nowton Court allowed me to do this whilst always being there as a "safety net". Lovely building excellent facilities, beautiful grounds and I felt safe and nurtured and it certainly aided my recovery. I would highly recommend as a place to heal. Lovely people.

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Review from V K (Resident / Service User) published on 26 September 2018 Submitted via Postal Card
Overall Experience

The welcome, food, cleaning, laundry, service regarding wi-fi, etc, the concierges, the night attendants - everyone in other words - have been kind, attentive, ready to fix or adjust whatever needed doing to my needs. Excellent decision after knee surgery to recover here!!

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Review from John T (Respite Resident) published on 29 August 2018 Submitted via Postal Card
Overall Experience
A beautifully appointed country house with well decorated public rooms and excellent service by charming people.

A bit lacking in residential presence and activity. Most residents seem to keep to their comfortable rooms. An excellent full library.

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Review from Gillie G (Daughter of Resident) published on 14 August 2018 Submitted via Postal Card
Overall Experience

My mother came to Nowton when her ability to live independently became difficult. Nowton Court was a perfect step from home to assisted living. Everyone at N Court welcomed her warmly and looked after her needs with dignity, compassion as well as good humour. N Court operates very efficiently and professionally, but no-one ever forgets it is the resident's home from home.

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Review from Maureen S (Resident / Service User) published on 20 July 2018 Submitted via Postal Card
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The standard of care is excellent.
Have a large room, lovely outlook.
Food and variety of dishes excellent.

Cleaning staff and ladies who serve the meals and concierge, all very good.

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Review from Shirley M (Resident / Service User) published on 6 July 2018 Submitted via Postal Card
Overall Experience
I thought the gardens were beautiful and very relaxing. It made me feel very comfortable. The food was also wonderful, overall a lovely dining experience.
The staff were always very warm and always ready to help no matter the problem - a real credit to the company.

Absolutely I would stay there again.

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Review from Betty S (Respite Resident) published on 3 July 2018 Submitted via Postal Card
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Everything was perfect, they could not do any more if they tried. Everyone was helpful, could not do enough for you.

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Review from Rob (Resident / Service User) published on 1 June 2018 Submitted via Postal Card
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Good food, excellent service, fabulous location. Friendly staff that are more than happy to do the extra mile.

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Review from Mary (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card
Overall Experience

Came following serious illness in hospital. Found all staff very kind, helpful and willing to put themselves out for my Mother. We moved to a nursing home as my Mother needed nursing rather than care but have no qualms about recommending this lovely place to anyone who needs cossetting. Thanks a million to you all.

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Review from Helen S (Daughter of Resident) published on 23 May 2018 Submitted via Postal Card
Overall Experience

My mother was in desperate need of respite. She is in her 80's now and has been a full-time carer for 18 years. She was nervous about being a strange place but the staff were fantastic. The house is fabulous and my mum's room comfortable and cosy. My mother particularly recommended to food, in fact, she returned to Nowton Court Village for a second visit!

The house is incredibly peaceful and I would highly recommend for rest and recuperation. Thank you to all the staff for taking care of my mother.

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Place Vacancies

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News (0) & Events (0)

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Awards / Recognitions (2)

  • 04 Nov 2023Recipient: Heritage Manor Ltd
  • 01 Jan 2023Recipient: Heritage Manor Ltd

Accreditations

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