Nowton Court Village

Nowton Road, Bury St Edmunds IP29 5LU
Review Us
9.9 54 Reviews
  • Nowton Court Village, Bury St Edmunds
Nestled within beautiful gardens and bordering 200 acres of parkland, a warm welcome awaits.

Whether in search of a permanent residence or a short-term home from home, Nowton Court is a place where you can live your own life - with the team's support.

A collection of personal and homely suites provide the ideal abode for retirement, respite or convalescence, with the reassurance of 24 hour on-site assistance if and when you need it.

Retirement Village: Yes

Property Purpose Built: No

Tenures: Rent

Property Information: 19 Properties

On Site Care Staff 24/7: Yes

Care Provided By: Christies Care

Community Alarm / Careline Service: No

Show Nowton Court Village on the Map

Care Provided by Nowton Court Village

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Chiropody
  • Meals Prepared On-site
  • Personal Care

Facilities

  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Hairdressing
  • Dining Room (residents only)
  • Guest Suite
  • Hobby / Activities Room
  • Library
  • Lounge
  • Treatment Room
  • Cleaning
  • Housework
  • Laundry Service
  • Shopping
  • Broadband Internet (available for each unit)

Good to Know

Group/Owner

Person in Charge

  • Sam Dacey (House Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 55+

Visiting

  • There are no restrictions on visiting times - guests welcome at any time. Overnight accommodation is available for relatives & friends (subject to availability).
    For guided visits, please call 01284 756610.

Parking

  • On site parking is available.

Nowton Court Village Reviews (54)

9.9

Nowton Court Village has a Review Score of 9.9 (9.908) out of 10, based on 10 reviews in the last 2 years.
Over all time Nowton Court Village has 54 reviews.

Overall Experience
  • 48
  • 6
  • 0
  • 0
  • 0
Date Published
  • 54
  • 10
  • 10
  • 10
  • 44
Reviewer Connection to Nowton Court Village
  • 18
  • 18
  • 11
  • 4
  • 2
  • 1
Total of 54, showing 21-40
Review from B F (Son of Resident) published on 2 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Thank you for looking after my mum so well. You were all kind, caring and thoughtful and it was good to know mum was in safe hands.
Reply from Rosemary Lawson, Manager at Nowton Court VillageThank you so much for your lovely review. It was an absolute pleasure to look after your mum and we wish her the best.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Olive L (Respite Resident) published on 26 May 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant. All my needs were catered for i.e. toilet raiser, commode, an electric chair to raise me up. Staff were friendly and very helpful. I do not have a good appetite so asked for a lighter lunch and a salad supper which was duly produced. On Sunday the 10th, an afternoon tea was arranged to
celebrate VE day. As I was in isolation I was unable to attend. I was brought up some cakes and prosecco which cheered me up.
Reply from Rosemary Lawson, Manager at Nowton Court VillageThank you for your kind review. It was a pleasure to look after you during this difficult time and am pleased you are back home safe and well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marian D (Daughter of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was treated with dignity, care and compassion and I was extremely pleased with how quickly small concerns I had were dealt with. This was a great relief to me as I live 3 hours away from Nowton Court.
The staff at all levels were so caring. We would not hesitate to place Mum at Nowton Court
again for respite care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Marilyn (Daughter of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The management and catering team went above and beyond to ensure Mum's wake was fitting for her. They treated me with compassion and ensured everything from the first planning meeting up to, and including, the day was stress-free. I cannot thank them enough and Mum would've loved the chocolate cupcakes!
This just confirms the wonderful, compassionate support that has always been given to my late Mum and myself.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sarah N (Respite Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I really enjoyed my brief stay at Nowton Court, following major foot surgery at BMI. My big room was a pleasure to be in, particularly the view over the beautiful garden. After the hospital bed, yours was a great joy. It was utterly peaceful, only interrupted by the arrival of nice meals. No one bothered
me but I know help was there if I needed it. I am sure my stay has really helped my good recovery. The only negative was the carpet needed cleaning or replacing and also maybe a bigger TV for such a big space.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E F (Respite Resident) published on 26 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very comfortable accommodation with very nice furniture and fittings. Food nicely varied on a daily basis but sometimes portions are too large.
All staff are extremely kind and very helpful. It makes you very willing to return if you have to sometime in the future.
I wish them all the best and look
forward to seeing them all again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Raymond S (Resident) published on 22 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good home.
Quality of meals and service in the dining room is excellent.
Staff are very helpful.
Would like a gym. Cycle machine, treadmill, cross trainer.
'Use it or lose it' type activities on wet and bad weather days.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J C (Wife of Resident) published on 27 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband was very comfortable during his two week stay and I felt very secure in the knowledge that he was in good hands. All the staff were really lovely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David B (Resident) published on 8 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care. Splendid meals.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Janice M (Resident) published on 18 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arrival to Nowton Court after a hip replacement, I was welcomed by 2 members of staff and taken to my room. My room was much more than adequate, it had a huge garden facing window (south) with sun most of the day and was much larger than I anticipated. The room was so well equipped for my needs -
rise/fall bed and chair, a shower seat and toilet riser.
My overall impression was 5 star. The staff could not do enough for me.
I am eternally grateful.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Cherryl J (Respite Resident) published on 3 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I stayed here for postoperative care after a hip replacement. It was perfect. I could choose the level of care I needed but I knew someone was on call if necessary.
Being independent, I liked to recover in my own time and Nowton Court allowed me to do this whilst always being there as a "safety net".
Lovely building excellent facilities, beautiful grounds and I felt safe and nurtured and it certainly aided my recovery. I would highly recommend as a place to heal. Lovely people.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from V K (Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The welcome, food, cleaning, laundry, service regarding wi-fi, etc, the concierges, the night attendants - everyone in other words - have been kind, attentive, ready to fix or adjust whatever needed doing to my needs. Excellent decision after knee surgery to recover here!!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from John T (Respite Resident) published on 29 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautifully appointed country house with well decorated public rooms and excellent service by charming people.
A bit lacking in residential presence and activity. Most residents seem to keep to their comfortable rooms. An excellent full library.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Gillie G (Daughter of Resident) published on 14 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother came to Nowton when her ability to live independently became difficult. Nowton Court was a perfect step from home to assisted living. Everyone at N Court welcomed her warmly and looked after her needs with dignity, compassion as well as good humour. N Court operates very efficiently and professionally,
but no-one ever forgets it is the resident's home from home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Maureen S (Resident) published on 20 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The standard of care is excellent.
Have a large room, lovely outlook.
Food and variety of dishes excellent.
Cleaning staff and ladies who serve the meals and concierge, all very good.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Shirley M (Resident) assisted by family/friend published on 6 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I thought the gardens were beautiful and very relaxing. It made me feel very comfortable. The food was also wonderful, overall a lovely dining experience.
The staff were always very warm and always ready to help no matter the problem - a real credit to the company.
Absolutely I would stay there again.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Betty S (Respite Resident) published on 3 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything was perfect, they could not do any more if they tried. Everyone was helpful, could not do enough for you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Rob (Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good food, excellent service, fabulous location. Friendly staff that are more than happy to do the extra mile.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Mary (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Came following serious illness in hospital. Found all staff very kind, helpful and willing to put themselves out for my Mother. We moved to a nursing home as my Mother needed nursing rather than care but have no qualms about recommending this lovely place to anyone who needs cossetting. Thanks a million
to you all.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen S (Daughter of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in desperate need of respite. She is in her 80's now and has been a full-time carer for 18 years. She was nervous about being a strange place but the staff were fantastic. The house is fabulous and my mum's room comfortable and cosy. My mother particularly recommended to food, in fact,
she returned to Nowton Court Village for a second visit!


The house is incredibly peaceful and I would highly recommend for rest and recuperation. Thank you to all the staff for taking care of my mother.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.908)

Overview of Review Score

The Review Score of 9.9 (9.908) out of 10 for Nowton Court Village is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Extra Care Housing is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.908 for Nowton Court Village is calculated as follows: ( (108 Excellents x 5) + (11 Goods x 4) ) ÷ 119 Ratings = 4.908
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    5 points are available for the first 5 Positive Reviews in the last 24 months: 3 points for the first Positive Review, and then 0.5 Points for each of the next 4 Positive Reviews. (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.5, 5th = 0.5)

    The 5 points relating to the number of Positive Reviews for Nowton Court Village is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.5 + 0.5 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Extra Care Housing does not have a review in the last 24 months, then it will not have a Review Score.

Place Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nowton Court Village to verify any information. View our terms and conditions. Nowton Court Village has an Enhanced Service - more info.