The Meadows

Ladysmock Way, Norwich, Norfolk NR5 9BF
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The Meadows, Norwich
The Meadows, Norwich
The Meadows, Norwich

The Meadows is a housing with care scheme at the Bowthorpe Care Village, home to 92 Saffron Housing apartments, which all have 24-hour access to care.

Each attractive, self-contained apartment is easy to manage and comprise of a kitchen and dining area, sitting room, bathroom and bedroom.

Some of the apartments have two bedrooms, and nine apartments are designed to provide extra support to people living with dementia.

You will also...  

Retirement Village: Yes

Tenure Types: Rent

Property Information: 92 Properties

  • Flats:78 one bedroom flats , 14 two bedroom flats

On Site Care Staff 24/7: Yes

Care Provided By: NorseCare

Community Alarm / Careline Service: Yes

Care Provided by The Meadows

Length of Stay

  • Permanent Care

Other Care Provided

  • Palliative / End of Life Care
  • Meals Prepared On-site
  • Meals can be delivered to residents own homes
  • Personal Care

Facilities

  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Restaurant (open to public)
  • Hairdressing
  • Hobby / Activities Room
  • Lounge
  • Shop
  • Treatment Room

Good to Know

Group / Owner

Person in charge

  • Emma Smith(Manager)

Local Authority / Social Services

The Meadows Reviews (57)

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9.7

The Meadows has a Review Score of 9.7 (9.736) out of 10, based on 15 reviews in the last 2 years. Over all time The Meadows has 57 reviews.

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Review from L M (Daughter of Resident) published on 5 May 2026 Submitted via Postal Card
Overall Experience

My father finally got support and care whilst living here. The staff were amazing and my dad was really happy! The manager was brilliant and always kept us informed and up to date.

Reply from Cherry Peters, Registered Manager at The Meadows

Thank you so much for your review and kind words. We are delighted to hear that your dad was really happy, it was a pleasure for our team to support him!

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Review from J M (Son of Resident) published on 5 May 2026 Submitted via Postal Card
Overall Experience

Fantastic service. Very happy, and nice and hard working staff.

Reply from Cherry Peters, Registered Manager at The Meadows

Thank you so much for your kind review. We are glad to hear that you were happy with the support our team provided to your loved one!

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Review from Deneice A (Resident / Service User) published on 16 April 2026 Submitted via Postal Card
Overall Experience

It is rare to feel that every individual has value within any service provision industry. This, however, is exactly what The Meadows provides for me. A beautiful, spacious flat to call home and a care team who give me everything I need and far beyond; dignity, respect, the right to choose, the right to voice my needs and opinion, encouragement, support and so on. From receptionists to domestics and care staff to management - everone at The Meadows follows and strong ethos that makes me feel valued and respected.

Reply from Emma Smith, Acting Manager at The Meadows
Thank you so much for your incredibly kind and heartfelt feedback. Reading your words truly means the world to us.

It is wonderful to hear that you feel valued, respected, and at home here at The Meadows - that is exactly what we strive to achieve every single day. Knowing that our team, across...  

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Review from Emily B (Resident / Service User) published on 2 April 2026 Submitted via Postal Card
Overall Experience

I love The Meadows. The care is great and has improved my whole life.

Reply from Emma Smith, Acting Manager at The Meadows
Thank you very much for taking the time to share your feedback. We are so pleased to hear that the care, support, and independent environment at The Meadows have made such a positive difference in your life.

Our team always aims to provide high-quality, person-centred care while supporting...  

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Review from Kenneth R (Son of Resident) published on 9 February 2026 Submitted via Postal Card
Overall Experience
My mother, Audrey has been resident for the last few months, the standards of care and the the staff are outstanding.

The units are first class and the care and compassion shown by all the staff members I met are exemplary.

Reply from Emma Smith, Acting Manager at The Meadows

Thank you, Kenneth, for taking the time to share such positive feedback regarding your mothers care. We are delighted to hear that you have been pleased with the standard of care provided and that the compassion and professionalism of our staff have made a positive impression. Your kind words will...  

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Review from Sheila A (Sister of Resident) published on 21 November 2025 Submitted via Postal Card
Overall Experience

We join my sister in a memory club, and we find the two people who run this event are very caring and try to get them to join in every aspect of the club. We also find the rest of the staff are very helpful and pleasant.

Reply from Emma Smith, Acting Manager at The Meadows

Thank you for taking the time to share such a thoughtful review. We are delighted to hear that your sister feels welcomed and supported at The Meadows. Our team works hard to create a positive, inclusive environment, and it's wonderful to know that both the Wellbeing staff and wider team have made a meaningful difference. Your kind words are truly appreciated by us all at The Meadows.

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Review from Audrey R (Resident / Service User) published on 4 November 2025 Submitted via Postal Card
Overall Experience

I moved into The Meadows in July after being looked after at home for one month. There is no comparison, the care given here is second to none. When I was at home I was permanently fearful of the carers coming into my home. Here I feel safe, relaxed, happy and content. For a woman of 93, I feel thats how it should be. Thank you.

Reply from Cherry Peters, Registered Manager at The Meadows

Thank you so much for your review! We are delighted to hear that living at The Meadows is so positive and that you feel safe and happy with the support we provide!

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Review from Barry W (Son-in-law of Resident) published on 30 October 2025 Submitted via Postal Card
Overall Experience

The care village is making Audrey very happy and it makes visiting her an enjoyable occasion. All the staff are very friendly and will spend time talking to us which makes life worthwhile. The Meadows is managed superbly, an excellent home for all concerned.

Reply from Cherry Peters, Registered Manager at The Meadows

Thank you so much for taking the time to complete a review for us. We are delighted to hear that you and your loved one are having a positive experience at The Meadows!

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Review from K W (Daughter of Resident) published on 30 October 2025 Submitted via Postal Card
Overall Experience
I was worried sick over my mothers health and care provided at mums home. She was vulnerable and the carers were absolutely dreadful. So much so my mum was deteriorating in front of my very eyes.

We were fortunate to get a place here and my mum has flourished. The staff are caring kind and patient and most of all sympathetic to her needs. She has a soft spot for their care and their compassion. Best move we made! Mum is happy again!

Reply from Cherry Peters, Registered Manager at The Meadows

Thank you so much for your kind words. We are delighted to hear that a move to The Meadows has been a positive experience for your and your mum! Thank you for taking the time to provide us with such a lovely review.

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Review from J W (Resident / Service User) published on 17 September 2025 Submitted via Postal Card
Overall Experience

When I moved into The Meadows Dec 24 I was surprised by the greeting and the initial settling in was very good. The carers and staff were and still are very conciderate and helpful. I find the facilities in general very good.

Reply from Emma Smith, Acting Manager at The Meadows

Thank you for taking the time to share your experience. We are so pleased to hear that your move to The Meadows was met with a warm welcome and that you continue to feel supported by our dedicated carers and staff. It is wonderful to know that you are happy with the facilities and the care...  

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Review from Annie B (Resident / Service User) published on 14 May 2025 Submitted via Postal Card
Overall Experience

This home is a great example of how a home should be run. Friendly caring staff and kind management. So happy to be here.

Reply from Emma Smith, Acting Manager at The Meadows

Thank you so much for taking the time to complete a review of the Meadows. We are all extremely happy to know you are enjoying your new home. Your kind words regarding the staff is such wonderful feedback, which will be shared with all the team. Thank you Annie, from all of your new Meadows family.

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Review from J F (Niece of Resident) published on 31 January 2025 Submitted via Postal Card
Overall Experience

Over 6 years my Aunt was treated with great dignity and respect. In this last month before she died even more so much more than in the hospital and we are so grateful for everyone's care and attention. The only criticism we had was a leak which had appeared on her ceiling although stopped left an unsightly large mark for about a year. But the care and staff were excellent.

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Review from Kathryn W (Daughter of Resident) published on 12 December 2024 Submitted via Postal Card
Overall Experience
My mum lived at The Meadows for the last, almost three years of her life, and was happy from day one. She loved interacting with the staff and the other residents and participated in as many activities as she could. She even started knitting again - although I think she probably enjoyed the natter too!
Every member of staff and management that I encountered was caring, courteous, nothing seemed to be too much trouble.

In the last difficult two weeks of her life, Mum was cared for beautifully and consistently by The Meadows staff. She loved living here.

Reply from Cherry Peters, Registered Manager at The Meadows

Thank you so much for taking the time to complete a review for us. It was a pleasure for the whole team to know and care for your mum, and she will be missed by us all. Your kind words mean so much to us and we are grateful for your positive feedback. Thank you again.

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Review from A W (Brother of Resident) published on 23 October 2024 Submitted via Postal Card
Overall Experience

I have nothing but the highest admiration and respect for all the staff, carers and admin who cared for my sister during her last days. Some of the carers exceeded the expected levels of support both before and during her short illness. Thank you to all concerned for your support during this difficult time.

Reply from Emma Smith, Acting Manager at The Meadows

Thank you so much for taking the time to provide a review for The Meadows, this is greatly appreciated and will be shared with The Meadows team. It was an honour and privilege to support your sister who was loved and adored by all.

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Review from Peggy T (Resident / Service User) published on 19 August 2024 Submitted via Postal Card
Overall Experience

You cannot find a better care facility than The Meadows. Everything is fantastic from the flats, the facilities and the staff. Everyone is respectful, kind, caring and go above and beyond to help. I feel so lucky to have found such a wonderful place to live.

Reply from Cherry Peters, Manager at The Meadows

Thank you so much for your kind words. The care team will be delighted with your review, it was a pleasure to support you and we wish you all the best. Thank you for taking the time to complete a review for us.

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Review from Kevin B (Resident / Service User) published on 24 June 2024 Submitted via Postal Card
Overall Experience

I have been very impressed at the way the staff have been both polite and helpful. Although the building is a large building it is easy to move around without getting lost. There are plenty of books to read along with activities often in the bar and lounge. I struggle being in crowds but found it has not been a problem as the staff have bought food to my room and collected crockery/cutlery later. The staff in the coffee shop have helped me in regards to my confusion in my food purchases.

Reply from Cherry Peters, at The Meadows

Thank you for your kind words and for taking the time to write us a lovely review. We will ensure this is passed on to The Meadows team.

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Review from Jean B (Partner of Resident) published on 3 May 2024 Submitted via Postal Card
Overall Experience
My partner moved into The Meadoes in March 2023. The flat is lovely, spacious and very warm with lovely views. The facilities in The Meadows are outstanding both for residents and visitors. There is a restaurant, cafe and bar for activities and relaxation. An activity room, hairdressers, small shop and library. This is a very good residence for people who want to live almost independently but with the care as required; yet also give the opportunity to mix with others if wished.
On the whole, the care was very good. My only criticism is that the care staff never really got to grips with the stoma care. No matter how many times we spoke about it, there were issues almost daily. Care from agency staff also fell short of the normal care standards. The staff who got to know my partner well gave excellent care and recognised his needs. He was very happy whilst he resided there.
I have marked the restaurant food down slightly as I think they didn’t pay attention to his diabetes health and think more offering of fresh vegetables and fruit ought to be offered. Most of it looked frozen or tinned.

For a non-private sector facility, I would really recommend The Meadows.

Reply from Cherry Peters, Manager at The Meadows

Thank you so much for taking the time to complete a review. It has been a pleasure to care for your loved one over the last year. We appreciate your feedback regarding the stoma care and the complexities associated with this. The Meadows strives to provide the best service possible and has explored...  

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Review from T E (Resident / Service User) published on 3 May 2024 Submitted via Postal Card
Overall Experience

Very good experience. Well up to what I need.

Reply from Cherry Peters, at The Meadows

Thank you for your review. We are pleased to hear you are happy with the support provided to you at The Meadows.

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Review from Trev R (Brother of Resident) published on 30 April 2024 Submitted via Postal Card
Overall Experience

Have found this place to be welcoming and friendly. Cannot fault anyone or anything. It's good to know that people are on hand if needed, long may it carry on. Keep up the good work. Many thanks.

Reply from Emma Smith, Acting Manager at The Meadows

Thank you for taking the time to complete a review of the Meadows. Receiving such wonderful feedback from the Meadows and all the team gives us all such a sense of pride and assurance. We will continue to strive to ensure all our tenants and families feel welcomed & respected, with an attentive touch to ensure needs are fully and holistically met.

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Review from J C (Resident / Service User) published on 15 April 2024 Submitted via Postal Card
Overall Experience

The Meadows is an excellent place to live and I am very happy here. All the staff are very good, kind and helpful and help you in any way they can. There is always something going on to join in if we wish.

Reply from Emma Smith, Acting Manager at The Meadows

Thank you so much for taking the time to complete a review of The Meadows. We are thrilled to hear you are happy and settled living at The Meadows.

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Meet the Team (1)

Cherry Peters
Cherry PetersJob Title:Manager

I started my career in social care at the age of 19 and have worked for NorseCare since 2013.

I began working at The Meadows when the scheme first opened as a Team Leader and since this time, my knowledge has grown and my passion for the scheme has been shown I am now proudly in the post as the Registered Manager.

I love my role and supporting our care staff to be able to provide the best service possible to all living at The Meadows, enabling independence and positive experiences.

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