Nazareth Care Charitable Trust in London | 2 Care Homes

Review of
Nazareth House - Hammersmith
from Ammar B (Nephew of Resident) published on 5 February 2026 Submitted via Website • Report

Overall Experience

My aunt stayed at Nazareth House for five months, and I cannot put into words how grateful our family is for the exceptional care she received during her time there.
From day one, every member of staff showed genuine kindness, patience, and respect. My aunt was treated with dignity at all times, and

it was clear that her comfort, wellbeing, and emotional needs truly mattered to everyone involved in her care.
All staff without exception, went above and beyond, not because they had to, but because they genuinely care. The environment was warm, calm, and reassuring, which gave our family enormous peace of mind during what could have been a very difficult period. Knowing she was safe, supported, and cared for with such compassion meant everything to us. We will always be deeply thankful to the entire team at Nazareth House for their dedication, humanity, and professionalism. Their care made a real difference to my aunt's life and to ours. I cannot recommend this care home high enough.

Reply from Jutta Staude, Manager at Nazareth House - HammersmithDear Ammar,

Thank you so much for taking the time to share such a thoughtful and generous review. We are truly grateful for your kind words and for the trust your family placed in us during your aunt's stay.
It means a great deal to hear that she was treated with dignity, kindness and respect, and that you felt reassured by the care and environment at Nazareth House. Our team take great pride in providing compassionate, person-centred care, and your feedback is a wonderful reflection of their dedication and commitment.

We are pleased to know that your aunt's comfort and wellbeing were supported and that this gave your family peace of mind during a challenging time. Your appreciation will be shared with the whole team, who will be deeply encouraged by your comments.

Thank you again for your recommendation and for allowing us to care for your aunt. We wish you and your family every good wish for the future.

Warm regards
Jutta

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Review of
Nazareth House - Hammersmith
from Z A (Niece of Resident) published on 26 January 2026 Submitted via Website • Report

Overall Experience

My uncle has been a resident at Nazareth House since July 2025, he Is happy there and has shown positive improvements in his health and nutrition, which speaks volumes about the quality of care and overall wellbeing he is receiving. The management team is always open, supportive, and willing to answer

any questions I may have, which gives great reassurance. The admissions team is consistently responsive and helpful with emails and communication.

The nursing staff are excellent and always keep me informed of any changes in my uncle's condition, which I truly appreciate. The kitchen and domestic staff all know my uncle personally, are very approachable, and treat him with kindness and respect. The activities team do a wonderful job of involving him in activities, helping him stay engaged and included.

Overall, I have peace of mind knowing that my uncle is in safe, caring, and professional hands. I am truly grateful to all the staff at Nazareth House for their dedication and compassion.

Reply from Jutta Staude, Manager at Nazareth House - Hammersmith Thank you very much for taking the time to share your experience. We are so pleased to hear that your uncle is happy at Nazareth House and that you have seen positive improvements in his health and nutrition. This is always very encouraging for our team.
Your kind comments about the management, admissions, nursing, kitchen, domestic, and activities teams are truly appreciated. Good communication and working closely with families is very important to us, and we are glad this has given you reassurance.
Your uncle is a genuinely lovely gentleman and a real pleasure to care for. He is always friendly and engaging, which makes it easy for staff across the home to build positive relationships with him.
Thank you for your trust and support. We are grateful to be caring for your uncle and pleased that you have peace of mind knowing he is in safe and caring hands.
Warm regards
Jutta

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Review of
Nazareth House - Hammersmith
from Edward G (Husband of Resident) published on 21 January 2026 Submitted via Postal Card • Report

Overall Experience

I am very happy for care of Bridget my beloved wife. She was very happy to be here and loved by all carers god bless all.

Reply from Jutta Staude, Manager at Nazareth House - HammersmithDear Ned,

Thank you for sharing these touching words about your beloved wife, Bridget. We are truly honoured to have cared for her and are very glad to hear that she was happy and felt loved during her time with us.

Your appreciation of our carers means a great deal. Our team is dedicated to providing compassionate, respectful care, and it is comforting to know that this was felt by both Bridget and yourself. Caring for someone so cherished is a responsibility we take very seriously, and it was a privilege to support her.

Thank you for your trust and your kind blessing. Your words will be shared with the team and warmly received.

With sincere regards,
Jutta

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Review of
Nazareth House - Hammersmith
from M M (Friend of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

Excellent care. The care staff are so kind and caring, they really treat my elderly friend MA like family. They are always patient and make sure he feels comfortable and supported. I am very grateful for the care they provide and would highly recommend them. The management team is great.
Thank you

for everything.

Reply from Jutta Staude, Manager at Nazareth House - HammersmithDear Maja,

Thank you very much for your kind and positive review. We are delighted to hear that your friend feels comfortable, supported, and treated like family during his time at Nazareth House.

Your comments about the kindness, patience, and dedication of our care staff mean a great deal to us. Ensuring that everyone in our care is treated with dignity, compassion, and respect is central to our approach, and it is reassuring to know this has been your experience. We are also pleased that you have found the management team supportive and approachable.

Thank you for taking the time to share your feedback and for recommending our home. Your appreciation will be shared with the whole team and is truly valued.

Warm regards,
Jutta

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Review of
Nazareth House - Hammersmith
from Priya P (Niece of Resident) published on 15 January 2026 Submitted via Website • Report

Overall Experience

The care and kindness shown to my uncle during his time at Nazareth house meant more to our family than we can put into words. The staff were compassionate, patient, and treated him with genuine dignity and respect. It was clear he was not just a resident, but a person they truly cared about. He had

a relationship with each member of staff, and he was so fond of everyone. We are very grateful for the support and reassurance they gave both him and our family. Thank you for everything the team did for him.

Reply from Jutta Staude, Manager at Nazareth House - HammersmithDear Priya,
Thank you sincerely for sharing these kind and thoughtful words. It means a great deal to us to know that your uncle felt valued, respected, and genuinely cared for during his time at Nazareth House.
Our team takes great pride in building meaningful relationships with each person we support, and it is heart-warming to hear that your uncle formed such strong bonds with our staff. Treating every individual with patience, dignity, and compassion is central to our values, and your feedback reassures us that this was felt by both your uncle and your family.
We are also grateful that you felt supported and reassured throughout his time with us. Thank you for your trust and for taking the time to share your experience. Your words will be shared with the team and deeply appreciated.

Warm regards,
Jutta

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Review of
Nazareth House - Hammersmith
from Pratibha A (Sister of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

My brother was at this home for over a year. He was a Parkinson's patient with basic BSL skills as he deaf and unable to speak from birth. He was welcomed at the home sincerely and all the staff made every effort to learn to communicate with him and fulfilled his daily needs with care and comfort.

All the staff are very attentive, compassionate and the environment is very peaceful.
We will always remain grateful to the management and staff at Nazareth House for taking good care of our brother and always available to discuss any additional care with all the family.
Nazareth House management and staff encourage regular family/friend visits and participation in all special celebrations.
We were blessed to be able to get a place for our brother at Nazareth House.
Thank you for everything you have done for our brother.

Reply from Jutta Staude, General Manager at Nazareth House - HammersmithDear Pratibha,
Thank you so much for taking the time to share such a thoughtful and heartfelt review. We are truly honoured that your brother was part of the Nazareth House family for over a year.
Supporting people with compassion, dignity, and understanding is at the heart of everything we do, and your words reflect the dedication and kindness shown by our staff every day.
We are especially grateful for your recognition of our commitment to working closely with families. Maintaining strong family connections is incredibly important to us, and we are pleased this was meaningful for you and your loved ones.
Thank you again for your trust, your kind words, and for allowing us the privilege of caring for your brother. Your gratitude is deeply appreciated by our entire team and we will miss your brother, you and the rest of your family.
With warmest regards,
Jutta

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Review of
Nazareth House - East Finchley
from D T (Respite Resident) published on 8 October 2025 Submitted via Postal Card • Report

Overall Experience

From the moment of my arrival until my departure I was overwhelmed by the exceptional care and compassion of all the staff. The house is spotlessly clean and well maintained. Much is done to engage the long-term residents to keep them active in mind and body. The presence of a place of prayer - the

Chapel - is a huge bonus; it's life and prayerful witness is at the heart of all that is done here. Being here is a wonderful experience - a true family atmosphere where all are welcomed and treasured.

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Review of
Nazareth House - East Finchley
from Ivy C (Daughter of Resident) published on 6 October 2025 Submitted via Postal Card • Report

Overall Experience

My mum has been living at Nazareth House since Nov 2023, I can see she is well looked after, her weight has gone up and there is always smile on her face when I come round to check on her. I never hesitate to talk to the managers or staff if there is concern about my mum and they would discuss and give

me enough info accordingly. V Patiently.

Reply from Diana Burlacu, General Manager at Nazareth House - East FinchleyThank yu very musch for your appreciation.With Kind Regards,Doina Burlacu

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Review of
Nazareth House - Hammersmith
from O P (Grandson of Resident) published on 4 September 2025 Submitted via Website • Report

Overall Experience

Nazareth House have been amazing looking after my 93 year old grandmother for respite care. Could not ask for more. My grandmother was apprehensive about going to Nazareth House but the staff made her feel welcome and she was looked after very well. This made our experience perfect and we are extremely

grateful.

Reply from Jutta Staude, Manager at Nazareth House - HammersmithThank you for taking the time to leave us a 5-star rating. We really appreciate your support and are so pleased to know you had a positive experience with us when visiting your grandma. She was a pleasure to have around. Your feedback means a lot to our team and encourages us to continue providing the best possible care. Warm regards.

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Review of
Nazareth House - East Finchley
from G F (Son of Resident) published on 21 August 2025 Submitted via Postal Card • Report

Overall Experience

On the hole a very service and care I do not have any complaints.

Reply from Diana Burlacu, General Manager at Nazareth House - East FinchleyThank you for your kind appreciation, ouraim is to provide a good quality care and person centred approach.

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Review of
Nazareth House - East Finchley
from Ali J (Niece of Resident) published on 25 June 2025 Submitted via Postal Card • Report

Overall Experience

My aunt came here 4 years ago after a family emergency and has been very well looked after ever since. The staff are kind and calm and I've only ever seen them appear gentle and compassionate to her needs. They engage with her and try to keep her moving & responsive. Management has improved since the

current general manager took over and she runs it very well and invests in upgrades for residents well being.

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Review of
Nazareth House - East Finchley
from Vera W (Sister of Resident) published on 9 June 2025 Submitted via Postal Card • Report

Overall Experience

I visited my sister and was amazed at the care given by all the staff. They made a lovely cake for my sister's birthday, and the nurses sang Happy Birthday to her. It was such a joyful experience for all.

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Review of
Nazareth House - East Finchley
from V M (Daughter of Resident) published on 5 June 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Nazareth House for almost a year. She receives excellent care and is well looked after. All the staff are so caring and communication is very clear. She enjoys all the activities and the rooms and grounds are always clean. She also enjoys and finds comfort in the church

attached and the nuns are wonderful. I am very pleased my mother has found such a Lovely care home. Thank you to all the staff.

Reply from Diana Burlacu, General Manager at Nazareth House - East FinchleyI thank you so much on behalf of our wonerful team at Nazareth Care Home Finchley.

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Review of
Nazareth House - Hammersmith
from F H (Friend of Resident) published on 28 April 2025 Submitted via Postal Card • Report

Overall Experience

Absolutely first class care I have had a few friends in here over the past few years and the care and compassion is top notch.

Reply from Jutta Staude, Manager at Nazareth House - HammersmithThank you for taking the time to leave us a 5-star rating. We really appreciate your support and are so pleased to know you had a positive experience with us when visiting your friend. Your feedback means a lot to our team and encourages us to continue providing the best possible care. Warm regards, GM

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Review of
Nazareth House - Hammersmith
from W C (Son of Resident) published on 28 March 2025 Submitted via Postal Card • Report

Overall Experience

My mother has been in NH for just over a decade. She now needs 24hrs care. I am totally appreciative of the excellent care that she receives daily. She spends most of her time in the common room. The kindness. attentiveness + the skills of the staff are such a feature, as is the dignity which she is

affected. We are truly lucky to be able to have her last years in such a wonderful, caring + supportive environment.

Reply from Jutta Staude, General Manager at Nazareth House - HammersmithThank you so much for your kind words and for taking the time to share your thoughts. We're so pleased to hear that your mum continues to feel safe, supported, and well cared for here at Nazareth House. Having been with us for over a decade, she's very much a part of our home, and it's a privilege to support her as her care needs have changed. We love that her character still shines through and we are still getting big smiles. It means a great deal to the team to know their kindness, attentiveness, and care are appreciated.Thank you again for your trust-it's something we never take for granted. Kind regards.

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Review of
Nazareth House - Hammersmith
from Marion g (Friend of Resident) published on 12 March 2025 Submitted via Website • Report

Overall Experience

It's now just two days before her friends say a final farewell to a remarkable lady. In her local area, her name was a byword for great conversation and intellectual curiosity.
Her last days were spent in the loving care of Nazareth House. There are no words to express the beauty of the compassion

she received from the staff. Nothing was too much trouble. The rooms are peaceful. The entire establishment literally glows with Christian piety and simple humanity. Both are rare and precious.
Ignore the view from the street. Enter the gates and discover within an atmosphere of compassion; quiet efficiency and even fun. We should all be blessed to spend our final days and nights in the care of Nazareth House. Perhaps the greatest gift the staff provides to their patients, is calm reassurance. To visitors; it's a genuine welcome and instinctive understanding of the needs of individuals.

Reply from Jutta Staude, Manager at Nazareth House - HammersmithThank you so much for your heartfelt and thoughtful words. It is truly touching to hear how much our care and environment meant to both your loved one and those who visited during her final days. At Nazareth House Hammersmith, we strive to provide not only professional and compassionate care but also a home filled with warmth, dignity, and respect.Your kind recognition of our team's dedication means the world to us. We believe that every resident should feel valued, safe, and comforted, and we are privileged to have been part of her journey. It is especially meaningful to hear that you felt the atmosphere of compassion, quiet efficiency, and even fun, as we aim to create a space where both residents and visitors feel genuinely welcomed and supported.On behalf of all the staff at Nazareth House Hammersmith, thank you for sharing your experience. Your words truly inspire us to continue providing care that is rooted in kindness, faith, and humanity.

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Review of
Nazareth House - Hammersmith
from R W (Daughter of Resident) published on 10 December 2024 Submitted via Postal Card • Report

Overall Experience

Choosing Nazareth House, Hammersmith was the best decision we could have made for our mother's final weeks. The care given to her was of the highest standards across the board. What was very special was the staff's ability to sense when Mum just wanted to have a chat and be reassured, even when they

had other pressures. Thank you all.

Reply from Jutta Staude, Manager at Nazareth House - HammersmithThank you for sharing such kind and thoughtful words about your experience at Nazareth House, Hammersmith. We are deeply honoured to have been looking after your mum during her final weeks. Our team is committed to providing the highest standards of care while ensuring each resident feels valued, comforted, and heard. It means so much to know that this was reflected in your mum's experience. We will share your gratitude with our staff, who take great pride in their work, even during challenging times. Your feedback is much appreciated and inspires us to continue making a positive difference in the lives of those we care for. Thank you again for taking the time to write. Wishing you and your family peace and comfort. Kind regards

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Review of
Nazareth House - East Finchley
from Louis v (Brother of Resident) published on 6 November 2024 Submitted via Website • Report

Overall Experience

My sister entered Nazareth House just after Easter 2024 as a resident with mobility needs. Early in October she was diagnosed with a terminal cancer. She passed away on October 26. During those six months her care needs progressed from assistance with mobility and bathing to full-scale palliative care.

The response of the staff to those changing needs was exemplary. Her care went beyond professional - it came from the heart. She died peacefully, supported by the prayers of the inspirational Sisters of Nazareth.

Reply from Diana Burlacu, General Manager at Nazareth House - East FinchleyThank you for your kind appreciation. Some of our core values include compassion, love, and respect.

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Review of
Nazareth House - Hammersmith
from P B (Daughter of Resident) published on 18 September 2024 Submitted via Postal Card • Report

Overall Experience

Thank you for looking after my father while I had a break. My father was very happy at Nazareth House - Hammersmith. What a friendly, supportive group of staff you have. He liked the fact that there was interaction with him and your staff were very patient, caring and kind. Thank you. Keep doing the

excellent work you do. Thank you very much!

Reply from Jutta Staude, Manager at Nazareth House - HammersmithThank you so much for your kind words! We are happy to hear that you had a positive experience at Nazareth House and you were able to take a break without worrying about your dad. Our team works hard to ensure that all our residents feel comfortable, cared for, and supported and it means a lot to us that this effort made a difference to you. We will be happy to help out again in the future. Thanks again for your review.

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Review of
Nazareth House - Hammersmith
from Alec P (Next of Kin) published on 18 September 2024 Submitted via Website • Report

Overall Experience

Nazareth House is a loving and caring environment which provides a familiar ambience for older residents. Staff are genuinely caring, responding to individual wants and needs. There is no smell of stale urine or cabbage. Residents are always clean and well presented even when visits are unannounced.

The reception and admin staff are helpful. Nurses and care staff are genuinely caring but honest. I feel that it is like a family in which I am included.

Reply from Jutta Staude, Manager at Nazareth House - HammersmithThank you for your lovely feedback. It is really appreciated and it was a pleasure looking after your father-in-law. He will be missed & so will you and your wife. We always aim to make all our residents and their visitors feel comfortable & at home and it means a lot to us that you are recognising our efforts. Thanks again for your review. Kind regards.

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Care Homes Owned by Nazareth Care Charitable Trust in London

Nazareth Care Charitable Trust Locations in London (2)

Nazareth Care Charitable Trust Reviews in London (47)

Nazareth House - Hammersmith

Nazareth House - Hammersmith

Nazareth House - Hammersmith

Nazareth House - Hammersmith

Nazareth House - Hammersmith

Nazareth House - Hammersmith

Nazareth House - East Finchley

Nazareth House - East Finchley

Nazareth House - Hammersmith

Nazareth House - East Finchley

Nazareth House - East Finchley

Nazareth House - East Finchley

Nazareth House - East Finchley

Nazareth House - Hammersmith

Nazareth House - Hammersmith

Nazareth House - Hammersmith

Nazareth House - Hammersmith

Nazareth House - East Finchley

Nazareth House - Hammersmith

Nazareth House - Hammersmith

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