Nazareth Care Charitable Trust in Merseyside | 2 Care Homes

Review of
Nazareth House - Birkenhead
from P L (Sister of Resident) published on 13 August 2025

Submitted via Postal Card • Report

Overall Experience

Very pleased with my sisters treatment and all staff pleasant and very helpful.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for the kind review and that you are happy with the service we provide

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Review of
Nazareth House - Birkenhead
from Roisin L (Niece of Resident) published on 12 August 2025

Submitted via Postal Card • Report

Overall Experience

My aunt is well cared for. She is happy and settled. The food is well-balanced and varied. The entertainment and involvement with my aunt is very good. As next of kin, the staff do contact me if she is unwell and inform me of any changes to her care.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you for your kind review of our home and that you are happy with the service you receive.

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Review of
Nazareth House - Birkenhead
from S J (Daughter of Resident) published on 19 June 2025

Submitted via Website • Report

Overall Experience

My mother has just had two weeks respite care and it has been a joyful experience to watch her enjoying every moment.The care and support she received is second to none all the staff are just wonderful and nothing is too much trouble.Mum didn't want to go any first as she felt she wouldn't fit in but

within a day the difference in her was incredible she was socialising ,joking ,singing,joining in with everyone it was a joy to see her so happy and content.Their are not enough words to express what a wonderful job this care home does it's amazing I would 100% recommend this home to anyone considering care for their loved ones .Thank you Nazareth House from the bottom of my heart

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, I am so pleased that your experience was a positive one, the staff team work hard to make our house a home, your mum fully embraced daily activities and entertainment, and the change in her was visible. You are both now part of our Nazareth family if you need our services again please do not hesitate to contact us we would all love to see you both again

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Review of
Nazareth House - Birkenhead
from S T (Daughter of Resident) published on 16 June 2025

Submitted via Website • Report

Overall Experience

Attending to my parents' family home after the recent passing of my dear mum, it has taken until now to write a review of the marvellous nursing care she received throughout the last 5 months of her life in the safe and caring hands of all the staff at Nazareth House, Birkenhead.
It is not a decision

to make lightly when accepting that a family member will be safer in full time residential care. A recent diagnosis of late onset Dementia, with a rapid deterioration in all aspects of my mum's health meant that remaining in the family home (albeit with support from a care agency in the absence of family who all live over 100 miles away) was unsustainable and unsafe.
Mum entered Nazareth House in August, settling into a lovely airy room with furnishings from home and weekly family visits. The staff cared for her every need. I was consulted and kept informed daily over the phone in between visits. She received the best possible care, aware of her surroundings until dementia really took a grip.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your very kind review, our team takes pride in the service we deliver here, it makes us all feel like we have achieved what we set out to do when we receive a review from the families of those we have supported, we hope you felt that warm arm around you, which we hope helped make a difficult time more bearable, you will always be part of our Nazareth family.

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Review of
Nazareth House - Birkenhead
from Jude B (Sister of Resident) published on 3 June 2025

Submitted via Website • Report

Overall Experience

Our dear sister lived at Nazareth House for 13 months and went to God in May.
The care and compassion that she experienced was just exemplary, she was looked after in every way as if she was one of their own family and the respectful kindness of every single person who cared for her was outstanding.

Nazareth House isn't just a care home, it's more like an extended family home where every person is respected and loved.
We will be forever grateful that we found such a wonderful home for our sisters last months and cannot recommend highly enough the commitment of everyone there to making sure that the residents feel loved, cared for and respected.
As a family we were welcomed so that it was a home from home for both my sister and our family.
Thank you to all.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your very kind review, our team is overwhelmed by your kind words, we are all committed to making Nazareth House a warm and comfortable safe space full of love and it warms my heart to know you felt that is what we deliver, Your Sister was much loved here by the whole team and we express our sincere condolences to you and your family. We will miss your visits

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Review of
Nazareth House - Crosby
from Phillip H (Son of Resident) published on 29 April 2025

Submitted via Website • Report

Overall Experience

My mum has been in Nazareth House for nearly two years now. She has been very happy and the staff are very friendly and supportive. It is a very special place and I am grateful for all the care she has been given over the past few years

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Review of
Nazareth House - Crosby
from John B (Son of Resident) published on 12 March 2025

Submitted via Postal Card • Report

Overall Experience

My mum moved in a month ago and settled immediately, far quicker than I could have hoped for. Same staff on each floor so always seeing familiar face, which is needed for a dementia sufferer, staff are lovely, which is the most important thing.

Reply from Antonia Riley, General Manager at Nazareth House - Crosby

Thank you, we are happy your mum has settled in so well.

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Review of
Nazareth House - Crosby
from H T (Daughter of Resident) published on 6 March 2025

Submitted via Postal Card • Report

Overall Experience

Since my dad became a resident in August 2024 I have found the staff always available to answer any questions I have. They are caring and treat the residents with dignity. Each staff member is aware of each individual resident. The activities that were put on over the Christmas period were excellent

with a good variety of entertainment. It was brilliant for me to be part of the activities with my dad. Nothing seems to be too much trouble for the staff to address my queries. They are an amazing team.

Reply from Antonia Riley, General Manager at Nazareth House - Crosby

Thank you for your kind words, I will pass on your gratitude to all of the team.

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Review of
Nazareth House - Crosby
from M T (Son-in-law of Resident) published on 5 March 2025

Submitted via Postal Card • Report

Overall Experience

The staff appear to be caring and helpful especially with my father-in-law who is always losing his hearing aids.
Overall I think the staff do a wonderful job.

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Review of
Nazareth House - Crosby
from Jon C (Son of Resident) published on 27 February 2025

Submitted via Website • Report

Overall Experience

Mum has been living at Nazareth House since July last year. She's never been much of a social butterfly, instead taking her time to feel comfortable with people before opening up and feeling settled, but she settled in here really quickly (certainly quicker than I'd expected) and that's got a lot to

do with the staff and their welcoming manner. Mum often has a laugh and a joke with members of the staff, which is lovely to see.
I'm always welcomed by name when I visit too, which is a lovely touch especially as there must be so many names to remember!
The activities are really inclusive and they encourage residents to get involved (families are invited to events too), but accept when they'd sooner quiet time, and the food always smells so nice!
The rooms are a decent size, with enough room for an electric chair, and to get sufficient furniture in too.
It's put my mind at rest knowing Mum is living somewhere that is safe and secure, and that she has support at hand whenever she needs it.

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Review of
Nazareth House - Crosby
from N R (Daughter of Resident) published on 24 February 2025

Submitted via Website • Report

Overall Experience

My mum has lived here since July after a hard decision to find her additional help. She found it hard to settle at first but the staff were amazing. They knew exactly what to do to settle her and over time they have even started to get her interested in some activities which was one of the reasons we

chose this home. She is able to chat freely with the staff who all display care from the handyman right through to the management. Mum loves the variety of different foods. Being in a wheelchair there is plenty of space for her to move around, not feeling too restricted. We have had no problems in the months she has been there and it is such a relief to know she is safe and happy and well looked after.

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Review of
Nazareth House - Crosby
from T G (Daughter of Resident) published on 18 February 2025

Submitted via Website • Report

Overall Experience

All of the members of staff are lovely and are always approachable and nothing is too much for them. My Mum is happy there, I am so happy she is there, she loves the food and the activities there are available.

Reply from Antonia Riley, General Manager at Nazareth House - Crosby

Thank you for your kind words, we are happy your mum has settled here.

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Review of
Nazareth House - Crosby
from L C (Daughter of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

My dad lived at Nazareth House - Crosby before his death there last February. My mum resides there and has done since January 2024. My mum says there is nowhere else she wants to be. The staff are so caring. They treat the residents with care, respect, compassion and kindness. They are very professional

and work extremely hard. I visit my mum on various days at various times and I have never encountered any problems or issues. The staff provide a calm, clean, warm, safe and friendly environment. They know the residents and are attentive to their needs. The peace of mind this given to us, as family, is priceless and we are so grateful for all they do.

Reply from Antonia Riley, General Manager at Nazareth House - Crosby

Thank you for your kind words, I will pass on your gratitude to the team that cares for your mum.

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Review of
Nazareth House - Birkenhead
from D M (Sister-in-law of Resident) published on 30 January 2025

Submitted via Postal Card • Report

Overall Experience

The care given to my sister-in-law at Nazareth House Care Home, Birkenhead is just amazing. If she could not be cared for at home, this is as near to home as you could wish for. The staff are so welcoming. They treat residents as family. I have been involved for five years and have no complaints and

would recommend Nazareth House, Birkenhead.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, its good to know that you are happy with our service it is a please to have you involved, we appreciate your support.

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Review of
Nazareth House - Birkenhead
from S M (Daughter of Resident) published on 15 January 2025

Submitted via Postal Card • Report

Overall Experience

The staff are so caring, not only to my dad but to our family. Every member of staff was attentive, they looked after all of us. They were so thoughtful. I couldn't have asked for anything more. They genuinely care.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for taking the time to write this kind review. We try hard as a team to provide holistic care and to support those close to everyone in our care, I hope you feel we achieved that here and that all your memories of our home and your experience has been positive ones.

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Review of
Nazareth House - Crosby
from Thomas W (Son of Resident) published on 24 December 2024

Submitted via Postal Card • Report

Overall Experience

Since Dementia has overwhelmed my father he has settled in wonderfully well, it is nice to know he is warm, safe and receiving lot of stimulation in this unique environment which is Nazareth House. I couldn't have chosen a better place for my dad, 10 out of 10.

Reply from Antonia Riley, General Manager at Nazareth House - Crosby

Thank you for your kind words, this will be passed on to the staff that care for your dad. Kind regards.

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Review of
Nazareth House - Crosby
from Heather C (Daughter of Resident) published on 28 November 2024

Submitted via Website • Report

Overall Experience

Our family cannot praise Nazareth House (Crosby) highly enough for the care and attention my dad received during the 4 years he lived there. This included the "Covid years" when homes were locked down, and care staff were working under extremely pressurised conditions. Their professionalism and dedication

were amazing.
Dad's needs changed during his stay. The care staff accommodated, and anticipated, these changes (eg moving him to a larger room when it became free to ensure any additional equipment could be housed).
All the staff contribute to the lovely atmosphere including :
- the administrators and receptionists
- the housekeeping staff, popping in and chatting
- the dining room staff are always cheerful, offering us refreshments etc.
The support to Dad and ourselves was exceptional. When Dad was receiving palliative end-of-life care it was both reassuring to him and ourselves, that he was able to pass in "his home" rather than hospital. We're immensely grateful and can't thank them enough.

Reply from Antonia Riley, General Manager at Nazareth House - Crosby

Thank you for your review, I will pass your kind words on to our team.

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Review of
Nazareth House - Birkenhead
from Helen A (Friend of Resident) published on 27 November 2024

Submitted via Website • Report

Overall Experience

I brought my elderly friend for a 2-week rest after she experienced some health issues. We were both treated well on arrival and shown all the facilities and her room. My friend has been suffering with some anxiety and depression and had lost her appetite. After a few days I noticed an improvement in

her mood and staff reported that she was eating well. All staff knew her name and she reported that everyone was so kind to her and treated her with dignity. Each time I visit there is an offer of a drink ( and biscuit). My friend loves going to mass each day and likes all the afternoon activities that are available. There is always someone to discuss her progress either face to face or on the phone - nothing is too much trouble.
My friend has felt so at home that she has decided to stay long term and all her friends are delighted as they feel she is so well looked after at Nazareth House.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, we are happy your experience has been a positive one.

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Review of
Nazareth House - Birkenhead
from D B (Daughter of Resident) published on 31 October 2024

Submitted via Website • Report

Overall Experience

Looking for a care home for a loved one is a stressful time. However, once we found Nazareth House, we knew that we had found the right home for our dad. From the initial look round with the general manager, to our regular visits to see our dad, all the staff are very welcoming and caring. Our dad has

settled well into Nazareth House. He is beginning to join in with the activities programme on offer and enjoys the nutritious meals provided. We are very grateful to the hard-working staff for taking great care of our dad and we wouldn't hesitate to recommend Nazareth House.

Reply from Sherrel Sacker, General Manager at Nazareth House - Birkenhead

Thank you so much for your kind review, we are pleased your experience has been such a positive one, as it is so important to us to make you all feel as comfortable as we can, choosing a care home for someone you love can be so difficult and we that in some small way, we have made this an easier process for you.

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Review of
Nazareth House - Crosby
from Alison B (Daughter of Resident) published on 11 July 2024

Submitted via Website • Report

Overall Experience

Very grateful to the staff at Nazareth House who cared for my Mum before she passed away. I'm especially grateful for the care and affection shown towards her and that she was so well looked after. Lovely atmosphere in the home and nice rooms and grounds. The staff throughout are wonderful.

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Care Homes Owned by Nazareth Care Charitable Trust in Merseyside

Nazareth Care Charitable Trust Locations in Merseyside (2)

Nazareth Care Charitable Trust Reviews in Merseyside (122)

Nazareth House - Birkenhead

Nazareth House - Birkenhead

Nazareth House - Birkenhead

Nazareth House - Birkenhead

Nazareth House - Birkenhead

Nazareth House - Crosby

Nazareth House - Crosby

Nazareth House - Crosby

Nazareth House - Crosby

Nazareth House - Crosby

Nazareth House - Crosby

Nazareth House - Crosby

Nazareth House - Crosby

Nazareth House - Birkenhead

Nazareth House - Birkenhead

Nazareth House - Crosby

Nazareth House - Crosby

Nazareth House - Birkenhead

Nazareth House - Birkenhead

Nazareth House - Crosby

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