A home with many dedicated carers! It seems a pity that the home has to rely on agency staff who cannot know the preferred routines of the residents. The rapid changeover of staff (permanent or agency) is somewhat unsettling for residents.
Having a chapel with morning Mass every day and also a resident chaplain is a real bonus for my mother. For this reason, she would never contemplate leaving Nazareth House, apart from the spiritual value, a Mass at 10 am helps to give the day both routine and structure.
The food is good, The cooks prepare dishes which are presented in an attractive way. However, residents like my mother love 'good old English food'. The choice of desserts for diabetics could be greater (only yoghurt or diabetic ice-cream).
Visiting hours are generous, but doors can only be opened with a code. This means a visitor can want for a long time to enter or exit the building when the reception desk is not occupied. And telephone calls to the home are not easy.
Activities are important. A resident without hobbies and without visitors needs some kind of distraction besides television.
Nazarth House is clean, the staff are friendly and the grounds are phenomenal.
↩Reply from Michael Burnell, Care Home Administrator at Nazareth House - Cheltenham
Thank you so much for the review, the staff at the home will be really delighted with your kind comments.