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Care Homes Owned by Nazareth Care Charitable Trust in Gloucestershire

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Only the locations & reviews in Gloucestershire for Nazareth Care Charitable Trust are being shown.

Nazareth Care Charitable Trust Locations in Gloucestershire (1)

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1 Care Home owned by Nazareth Care Charitable Trust in Gloucestershire

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Nazareth House - Cheltenham
London Road, Charlton Kings, Cheltenham GL52 6YJ
"My experience thus far is that I am in heaven surrounded by Angels. I have only been here about one-and-a-half days since about lunch time..."Read all 29 reviews

from £1,634 / week63 Rooms

Location Type: Care Home

Nazareth House, Cheltenham, runs a personalised residential care service where all individuals feel valued and looked after, while enjoying satisfying food menus, a stimulating atmosphere and access to... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Residential Care
  • Mental Health Care

Nazareth Care Charitable Trust Reviews in Gloucestershire (29)

9.4

Nazareth Care Charitable Trust has a Group Review Score of 9.4 (9.436) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Nazareth Care Charitable Trust must have a Review Score.

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Showing 29 reviews matching selected criteria
Review of Nazareth House - Cheltenham from Paul L (Son of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience

My father was in Nazareth House for 3 years. The staff gave the best care they could in the circumstances, given how short staffed they usually are. Staff turnover was an issue at the start but they now have a settled staff team. Staffing is still an issue at times, especially at weekends, fees have increased a third in last 3 years. Clothes which were all labelled, often went missing in the laundry. It was sometimes hard to get pads for my dad, which he has on prescription. The activities are excellent.

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Review of Nazareth House - Cheltenham from Sheena L (Wife of Resident) published on 6 May 2026 Submitted via Postal Card
Overall Experience

My late husbands declining health necessitated increasing attention and care, and the staff acted with professionalism, skill, kindness and patience. At the end of his life he received care every two hours. It was a relief to me to know he was in good hands.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Thank you so much for your kind words i will be sure to pass this to the team

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Review of Nazareth House - Cheltenham from J W (Daughter of Resident) published on 30 December 2025 Submitted via Postal Card
Overall Experience

My mother has been a resident at Nazareth House for 4.5 years until her death on 17.11.25. She has increasingly severe dementia with a wide range of challenging symptoms. She was treated with care and helpfulness, even when very difficult. They also treated the family with care and openness. She died very peacefully with excellent palliative attention. We are very grateful.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Hello thank you for your kind words and your positive review

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Review of Nazareth House - Cheltenham from C H (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card
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Nazareth House took care of my mother for the past 18 months. They provided a place where she was cared for with love support and friendship. She enjoyed the amazing views from her room, and reception areas, taking pleasure from the well-maintained grounds with mature trees and sweeping lawns. The large windows meant that she could see all of the above even when she was not able to go outside. She benefitted from living such a loving place with a strong Christian ethos.

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Review of Nazareth House - Cheltenham from Peter V (Resident / Service User) published on 10 November 2025 Submitted via Postal Card
Overall Experience

My experience thus far is that I am in heaven surrounded by Angels. I have only been here about one-and-a-half days since about lunch time on Tuesday 14/10/2025. I am very very impressed by my care, i.e. the care given to me by your excellent caring staff. Thank everyone I have met thus far. 'I believe I am in heaven'. Nazareth House is fabulous, 'ace place'. Room 39.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Thank you for your very kind words and your very welcome

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Review of Nazareth House - Cheltenham from S G (Wife of Resident) published on 7 November 2025 Submitted via Postal Card
Overall Experience

My husband was treated with the greatest respect, always clean and cheerful and made to feel he was part of the family of all the staff. Myself and family were always made very welcome.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Thank you for your kind words and please come back and visit

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Review of Nazareth House - Cheltenham from Jonathan S (Husband of Resident) published on 29 October 2025 Submitted via Website
Overall Experience
My wife spent her last eleven months in Nazareth House, Cheltenham. She lived with Alzheimer's and Parkinson's and increasing frailty over the year.
I don't believe she could have been better looked after than by the team of carers and nurses at the home. I visited her nearly every day of her stay there and witnessed the exemplary care that she and the other residents received.
There did not seem to be any noticeable turnover of staff. In fact, they all knew her and she them. By the end, I was on first-name terms with most of the staff.

It was a privilege to have known the staff and I would have no hesitation in recommending Nazareth House to anyone.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Thank you for your kind words you will be missed by the team

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Review of Nazareth House - Cheltenham from Helena H (Daughter of Resident) published on 23 June 2025 Submitted via Website
Overall Experience
Would like to thank Nazareth House for looking after our mum. She was only in there for a short time but in that time looked after and were very caring until she passed away.
On my mums passing they did a little ceremony and she would have felt like a queen.

We can never thank you enough.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Many thanks for your kind words it is greatly appreciated

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Review of Nazareth House - Cheltenham from John L (Son of Resident) published on 10 May 2024 Submitted via Website
Overall Experience
My mother was on respite care at Nazareth House for 3 weeks. She was given a very nice room with a washroom en-suite. She seemed to be well looked after by the care staff there.

The food and drinks seemed to be good although my mum didn’t always like it possibly due to her personal tastes. I am not completely sure whether there were enough drinks left in her room at times although I regularly took drinks and snacks in for her on a daily basis. The care staff assured me that drinks were taken around regularly. There were activities organised regularly although I don’t think my mum joined in with them very much. The staff were all very friendly and helpful towards me. The care staff were very hard working. I very much appreciated that the home took my mum to hospital for an eye appointment. Overall there seems to be a very friendly and helpful atmosphere in Nazareth House and we as a family very much appreciated them accommodating my mum for respite care at short notice.

Reply from Michael Burnell, Care Home Administrator at Nazareth House - Cheltenham

Thank you for taking the time to review us and it was a privilege to look after your mother. Our team really appreciate your kind words.

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Review of Nazareth House - Cheltenham from Frances H (Resident / Service User) published on 23 November 2023 Submitted via Postal Card
Overall Experience

Very well looked after in August then moved to rehab ward. With 24-hour 1-1 care physio daily encouraged fabulous food and wonderful kind caring staff.

Reply from Michael Burnell, Care Home Administrator at Nazareth House - Cheltenham

Thank you for your kind comments, which we will share with all the staff. We are so pleased that we are looking after you so well.

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Review of Nazareth House - Cheltenham from Dawn R (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card
Overall Experience
A home with many dedicated carers! It seems a pity that the home has to rely on agency staff who cannot know the preferred routines of the residents. The rapid changeover of staff (permanent or agency) is somewhat unsettling for residents.
Having a chapel with morning Mass every day and also a resident chaplain is a real bonus for my mother. For this reason, she would never contemplate leaving Nazareth House, apart from the spiritual value, a Mass at 10 am helps to give the day both routine and structure.
The food is good, The cooks prepare dishes which are presented in an attractive way. However, residents like my mother love 'good old English food'. The choice of desserts for diabetics could be greater (only yoghurt or diabetic ice-cream).
Visiting hours are generous, but doors can only be opened with a code. This means a visitor can want for a long time to enter or exit the building when the reception desk is not occupied. And telephone calls to the home are not easy.
Activities are important. A resident without hobbies and without visitors needs some kind of distraction besides television.

Nazarth House is clean, the staff are friendly and the grounds are phenomenal.

Reply from Michael Burnell, Care Home Administrator at Nazareth House - Cheltenham

Thank you so much for the review, the staff at the home will be really delighted with your kind comments.

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Review of Nazareth House - Cheltenham from E H (Granddaughter of Resident) published on 5 September 2023 Submitted via Postal Card
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My Nan was in Nazareth House for 6 weeks before her passing. She was treated with the greatest respect and excellent care. When my Nan was on end-of-life she was treated with dignity and the staff bent over backwards for her care and to also support me and my family. We are very grateful to all the staff.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you so much for your lovely review I hope that you and your family are keeping well.

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Review of Nazareth House - Cheltenham from Pauline S (Wife of Resident) published on 31 August 2023 Submitted via Postal Card
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We could not find a better place for my husband. The staff are so good, welcoming me when I visit. He couldn't be in a happier place, he's happy, that's all we want. Thank you and well looked after.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you so much for your review. I will pass it on to the rest of the team.

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Review of Nazareth House - Cheltenham from Helen C (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience

I could not be happier that my Mother is here. The staff and management treat her beautifully and she acknowledges that she is very happy here. It is always a pleasure to come here. Standards are high and they really do put the emphasis on care and being caring.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you for your kind review Helen. Your mother is a real pleasure to look after and have in the home.

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Review of Nazareth House - Cheltenham from H B (Cousin of Resident) published on 22 July 2023 Submitted via Postal Card
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I have only visited the home twice, as I do not live locally and have appreciated the friendliness of the staff, especially on arrival.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you, It was lovely to meet with you and your sister.

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Review of Nazareth House - Cheltenham from Mike S (Son of Resident) published on 19 July 2023 Submitted via Website
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First class in almost every respect; right from the top down. The general manager is an absolute gem! My mother was recently in a different care home and unfortunately fell and shattered her hip and broke her leg at said home and was admitted to hospital for two weeks. The manager came to visit my mother in the hospital and was in constant touch with me and the adult social services. Before moving my mother to Nazareth House my wife and I visited quite a few care homes in the area and two or three stood out where others failed. Nazareth House is one of the standout care homes (it was also recommended to us). I am delighted to say that my mother is at peace and consequently so are we. The manager and team are an absolute delight and deserve great praise and a lot of praise. We are grateful to all of them.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Hi Mike, thank you so much for the positive review!

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Review of Nazareth House - Cheltenham from R D (Cousin of Resident) published on 18 July 2023 Submitted via Postal Card
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My cousin has recently become a resident. I have visited her twice and am very impressed by the relaxed atmosphere and the care given to her for her well-being. The manageress and the staff made time to include us in welcoming my cousin and giving us time to talk to them.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you for your review. I hope you are keeping well.

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Review of Nazareth House - Cheltenham from Annabel B (Daughter of Resident) published on 18 December 2022 Submitted via Website
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From the moment of first contact, Nazareth House has excelled way beyond any expectations I had of care homes. The staff are so kind and efficient; the facilities are marvellous, from the gardens to the activities room, and the food is fantastic. It's great to hear Mum has taken part in events like exercise classes and made friends, as well as having peace with her book or jigsaw in the quiet room.

Greater peace of mind than I could ever have hoped for.

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Review of Nazareth House - Cheltenham from K B (Granddaughter of Resident) published on 17 August 2022 Submitted via Website
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My Grandma had 2 weeks' respite at Nazareth House. The care home was very clean and comforting. The care team were all lovely and welcoming during visits. Grandma has told us of the activities she did whilst there and the friends she made with the team and other residents. She had a nice sized room with an ensuite bathroom.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you so much for your lovely review. We hope that we can be of support again in the future.

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Review of Nazareth House - Cheltenham from R J (Son of Resident) published on 22 July 2022 Submitted via Website
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It's always a bit of shock when your mother reaches the age when full-time care is needed. Fortunately, Nazareth House could take her in and she has thrived in the few months she has been there. The home is well looked after, there are plenty of activities for her to participate in and she is really happy there. The staff are professional and caring it is a relief for the family to know she is receiving such excellent care.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you for your review Richard. I will pass on your comments to the rest of the team.

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