Care Home Owned by Hazelwood Care Ltd in Suffolk

mum had a smile back on her face and some quality of life again. The staff are a credit to the home nothing was a problem for them and their happy positive attitude of all the staff made it feel like a real home for my mum. she loved all the entertainment that the home supplied. Mum was a good cook and would soon tell someone if the food was not up to a decent standard. Mum had nothing but praise for all the food, her only complaint was that the food was so good she would not leave anything and was scared of putting on weight. I would recommend Westcliff to anyone who is looking for a well run facility, where there is always a fantastic atmosphere.

Thank you everyone for all your hard work for my dad and all the other residents.

moving into a Care Home, which Dad had always been against. We did a bit of research into possible homes and we came up with The Westcliff. My Aunt had been a resident and we were told that she had been very happy. So it was arranged for Dad to visit and have lunch there to get a feel of the place and to view a possible room. Which he did, was made to feel very welcome by Staff and Residents alike. Consequently, Dad made the decision to move in. Dad settled down very quickly and soon felt part of the Westcliff family. Entertainment comes in, various games and quizzes are played. Never feel afraid to contact the Home if needed. I feel the Staff do very well in these challenging times.

special place with dedicated, caring staff. Slowly but surely they nursed Mum back to health. The care given by all staff is exemplary and they are all cheerful and friendly. There are different activities going on every day and the residents are encouraged to join in. Often entertainment comes in and there are visits from therapy dogs which Mum loves.
It means such a lot to us that Mum is safe and happy and I can honestly say that without the care of the staff at The Westcliff, I am certain Mum would have recovered so well. I would have no hesitation in recommending the Westcliff to anyone and would like to thank everyone for their support.

with games and entertainment. The staff are very attentive, caring and cheerful and get to know each resident as an individual. The staff have always been welcoming when we visited and very supportive. We found the atmosphere at the home is always cheerful and positive and always plenty of staff on hand. In Dad's last days, it was always comforting to know he was in good hands. Thank you to all the wonderful staff for helping us in this difficult time.

clean and entertained. Activities for the residents are so varied, from baking to painting to visiting singers and much more. Being so near to the town and to the beach, the residents are often taken into town for a coffee and a bite to eat, or taken to a viewing point overlooking the sea. A nice treat during lovely weather. The Westcliff really is a wonderful place. The staff couldn’t be better. They are absolutely wonderful. Mum has dementia and on the odd occasion mum is a bit down, the staff are so attentive, she’s smiling again in no time. Mum has a lot of visitors, and the staff have never complained. Mum has been here almost a year and I would recommend the Westcliff to anyone

didn’t take long to see the improvement in Mum's health, the staff there are fantastic, each person is dealt with in a personal and friendly manner.
Mum still has her bad days and when this happens the staff seem to pay more attention and soon get Mum smiling again.
The location is superb, staff often take the residents out into town and have tea or coffee with a snack. Just a couple of minutes away there is a bench overlooking the sea.
I can not fault anything about The Westcliff, they are more like an extended family.
Dementia care is one of the hardest areas to care for.
Anybody looking for care for their loved ones couldn't go far wrong with Westcliff.
Well done to you all.

and carers alike; an accolade to the staff. A local doctor told us, in her view, the staff were one of the best two in Felixstowe. My mother frequently identified their support, attention, and enthusiasm of them. They also ran plenty of varied activities for residents, evident on their vibrant Facebook group.

The home was always warm and welcoming. Food was freshly cooked, nourishing, and varied, with choices always available. We found staff kind, caring, friendly, compassionate, sensitive and attentive, with a harmonious atmosphere. Requests were handled well and the phone was invariably answered promptly in a warm, friendly way. I'd thoroughly recommend the Westcliff.

happy at The Westcliff.