RMD Care in Hampshire | 3 Care Homes

Review of
Bentley Lodge Care and Nursing Home
from Helen R (Daughter of Resident) published on 11 August 2025

Submitted via Website • Report

Overall Experience

My mum was discharged from hospital to the home, suffering ongoing delirium. We were very apprehensive of the move and how she would be able to cope with this change. She was welcomed by all the staff who made an exceptional effort to settle her in. This included the home and deputy manager, the nurses

and carers. They gave their time willingly, listening to our concerns as we tried to explain our mum's needs. This gave us the confidence that we could put our trust in them, putting our minds at rest. Their care has been exemplary throughout the last few months.
The chef prepares her a special soft food diet for which we are very appreciative. The cleaners are friendly and keep the home spotless. The home has a full programme of activities.
The staff are so patient and kind. This kindness has been extended to the whole family - giving us their time willingly, always happy to discuss how things are going or what systems can be put in place to try to help my mum and her ongoing needs.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for this review, staff appreciate the kind words.It is a pleasure to care for your Mum

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Review of
Cams Ridge
from Julie S (Daughter of Resident) published on 11 August 2025

Submitted via Postal Card • Report

Overall Experience

My mum has been in Cams Ridge for three months now and although this is the last thing she wanted, the staff at Cams Ridge have been really good, my mum is settled and is now very comfortable. All the staff work hard and are very attentive towards the residents. The home is clean, the food is really

good, the gardens are beautiful. Family members are made very welcome and any queries or questions are resolved and answered quickly.

Reply from Marie Toledo, Manager at Cams Ridge

Thank you so much for your kind words. We're delighted to hear that your mum has settled in and is feeling comfortable here at Cams Ridge. It means a lot to our team to know that their hard work and care are appreciated. We take pride in making sure our residents feel at home and that families feel welcome and supported. Your feedback will be shared with all the staff - it will really brighten their day. Thank you from all the staffs and management.

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Review of
Cams Ridge
from R L (Son-in-law of Resident) published on 6 August 2025

Submitted via Website • Report

Overall Experience

My mum died on July 7th.The care she received from the staff was excellent. At the beginning of July we paid her care fees for the month of July. She died 7 days later. When we asked for a refund to help pay towards her funeral we were informed that we had to give 2 weeks notice and charged for this

period as well as the first week. How on earth can anyone give 2 weeks notice of a death? I was told it was in the care contract. In our case we did not make this contracts. My mum initially received funding from the NHS continuing care provision because she was discharged from hospital to receive end of life care. This was later withdrawn because her condition had stabilised. But she was still receiving end of life care. The Local ICB ignored my objection that the National guidelines provided that a person receiving end of life care should not have their funding withdrawn if they were likely to die in the near future. But I emphasize that the caring staff did wonderful job. Not too happy the Owners.

Reply from Marie Toledo, Manager at Cams Ridge

We greatly appreciate your kind words about the care our staff provided. It means a great deal to our team to know that their support and compassion made a difference during such a difficult time. We will be sure to share your comments with them.We acknowledge your concerns regarding the handling of care fees following your mother's passing. While our policy is outlined in the contract-and reflects standard practice within the care sector-we recognise how difficult and distressing it can be to navigate such matters during a time of bereavement.Please be assured that we are taking your feedback seriously. We will be reflecting carefully on how we can improve our processes and communication around financial matters. Regarding the ICB/NHS funding, the outcome was determined by the Local Authority and NHS Continuing Healthcare team. As such, the final decision was beyond our control.Thank you again for bringing your concerns to our attention and for your kind words about our care.

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Review of
Cams Ridge
from Angela P (Wife of Resident) published on 6 August 2025

Submitted via Postal Card • Report

Overall Experience

My husband is well cared for. Everyone is very kind and all the staff work very hard.

Reply from Marie Toledo, Manager at Cams Ridge

Thank you so much for your kind words about the care our team provides. We're very pleased to hear that your husband is well looked after and that you've found our staff to be kind and hardworking - your appreciation means a great deal to us.We're sorry to hear about your concerns regarding the bedroom. We take all feedback seriously, and we'd welcome the opportunity to discuss the issue in more detail so we can understand what's gone wrong and make any necessary improvements. Thanks

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Review of
Cams Ridge
from Marjorie H (Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience

Very nice.

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Review of
Cams Ridge
from M B (Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience

I like living here, it's nice and comfortable.

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Review of
Cams Ridge
from Linda M (Daughter of Resident) published on 29 July 2025

Submitted via Website • Report

Overall Experience

My mum was at Cams Ridge for a little over 2 months until her passing in July 2025, mum arrived from Hospital for an assessment for ongoing care but sadly her passing came quicker than we expected. Cams Ridge is clean and well maintained, the food supplied was very good, and all the staff are amazing,

so friendly, kind, helpful, always smiling , treating mum with dignity and respect whilst providing the care she needed , the family cannot thank them enough. A lovely home that all of our family will highly recommend.

Reply from Marie Toledo, Manager at Cams Ridge

Thank you so much for your heartfelt words during what we know is a very difficult time. It was a privilege to care for your mum during her stay with us, and we're deeply sorry for your loss. We're truly grateful for your kind comments about our team and the care we provided - it means a great deal to us. On behalf of everyone at Cams Ridge, thank you again for your trust and recommendation. Thank you from Management

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Review of
Cams Ridge
from Shirley C (Wife of Resident) published on 29 July 2025

Submitted via Postal Card • Report

Overall Experience

The atmosphere in Cams Ridge is always relaxed and happy. The staff are always friendly and help if they can. I cannot fault the food, it is always given at the right temperature, and there is a good variety of options.
They provide outside entertainment on a regular basis which is of a high standard.
Room

are very basic; however, you can add personal touches if required.

Reply from Marie Toledo, Manager at Cams Ridge

Thank you for your kind and thoughtful feedback. We're delighted to hear that you find the atmosphere at Cams Ridge relaxed and happy, and that our team has been friendly and supportive. It's great to know the food and entertainment meet your expectations. We appreciate your comment regarding the rooms - we always encourage residents to personalise their space to make it feel more like home. Your feedback is truly valued. Thanks Management

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Review of
Bentley Lodge Care and Nursing Home
from J S (Daughter of Resident) published on 8 July 2025

Submitted via Website • Report

Overall Experience

My father spent his last three and a half years at Bentley Lodge Nursing Home. While not luxurious, it is clean, welcoming, and resident-friendly. The management continuously makes improvements to enhance residents' comfort and safety, and I appreciate their open-door policy.
The nursing staff is diligent

and caring, providing excellent support with commitment and respect. Other staff, including those in cleaning and cooking, are essential for the facility's smooth operation. The care staff, in particular, are professional and hardworking.
One of my dad's greatest joys was the singing entertainment, and the Activities team works hard to keep residents engaged. Overall, Bentley Lodge offers a welcoming and friendly environment with good care.

Reply from Helen Harkin, Marketing Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind and honest review. It was pleasure to look after your father. We are so pleased the time here bought him joy and you peace of mind that we was being well looked after. Stay in touch.

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Review of
Bentley Lodge Care and Nursing Home
from S C (Granddaughter of Resident) published on 24 June 2025

Submitted via Website • Report

Overall Experience

My relative has been in Bentley Lodge for the last few years. We visit very regularly and have found all the staff to be caring, friendly and professional.
Dementia care needs a special set of skills, and the activities on offer are reflective of that. It's lovely to see how the carers treat my relative

like they are a member of their own family. It's very reassuring.

Reply from Helen Harkin, Marketing Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind words. The whole team is really proud of providing the very best care to our residents.

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Review of
Bentley Lodge Care and Nursing Home
from Claire W (Daughter of Resident) published on 16 May 2025

Submitted via Website • Report

Overall Experience

Dad has been well cared for and supported since arriving at Bentley Lodge. I feel relieved to know he is safe and happy when I am not with him. The staff are welcoming and update me regularly on Dad's current needs.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your review, Dad has settled in well and it is always a pleasure looking after him

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Review of
Cams Ridge
from Theresa W (Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

This is a fantastic place to live.

Reply from Marie Toledo, Manager at Cams Ridge

We are happy and grateful to know that youre pleased with the care and service at our care home. We will continue doing our best to maintain our standards and keep you happy under our care. From the entire team and management at Cams Ridge

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Review of
Cams Ridge
from H M (Friend of Resident) published on 14 April 2025

Submitted via Postal Card • Report

Overall Experience

I have found the care and attention given to my friend and neighbour very good. The staff are lovely, always with a smile on their faces. Thank you to everyone. I have worked in a care home, many years ago and know its not an easy job to do.
Value for money - I don't know how much you charge so cannot

answer this.

Reply from Marie Toledo, Manager at Cams Ridge

Thank you! We truly appreciate your positive feedback and the time you took to write this review. We are committed to improving in areas where it's needed and maintaining the standards that stand out the most.- From the entire team and management at Cams Ridge

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Review of
Bentley Lodge Care and Nursing Home
from Dennis B (Husband of Resident) published on 2 April 2025

Submitted via Postal Card • Report

Overall Experience

My wife was in this home. Sadly she is no longer with us, I still visit the staff and residents and am always welcomed with love, even the managers make time for me.
I can see the home continues to improve on each visit.
When and if I need care, I would come here.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for you kind review, we all enjoy your visits and it is lovely to know you would choose Bentley Lodge if you ever needed care

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Review of
Westlands Care Home
from D K (Resident) published on 24 March 2025

Submitted via Postal Card • Report

Overall Experience

I have found the staff both welcoming and professional.
They are attentive to all my needs and do all they can to facilitate those needs.
I have complete freedom of movement and communication outside the home.
The accommodation is comfortable and clean and privacy is assured.
It is a pleasure living

here.

Reply from Helen Brown, Home Manager at Westlands Care Home

Thank you for this review. Staff are more than happy to support you, here at Westlands, we are so pleased that you enjoy your freedom and living here too.

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Review of
Cams Ridge
from Angela G (Wife of Resident) published on 24 March 2025

Submitted via Website • Report

Overall Experience

My husband was in Cams Ridge for nearly 8 months until his passing in February 2025 he had complex needs which h meant he needed at least 2 hourly care and found the care at the home excellent my husband was always clean and tidy all the staff where caring friendly and nothing was too much trouble for

them to do. They always kept me or my family informed of any issues especially the last few days before he died they where understanding gave us time where patience and caring a big thank you to one and all from me and my family.

Reply from Marie Toledo, Manager at Cams Ridge

Thank you for trusting us to care for your husband. Your feedback means a lot to us. Thank you from all Cams Ridge Team

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Review of
Cams Ridge
from Jeff B (Resident) published on 21 March 2025

Submitted via Postal Card • Report

Overall Experience

Excellent.

Reply from Marie Toledo, Manager at Cams Ridge

On behalf of everyone at Cams Ridge, thank you again for your trust, we are looking forward for your next stay that you've booked with us this December. Thank you from Management

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Review of
Bentley Lodge Care and Nursing Home
from Rose W (Respite Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

The caring team were exceptional always there to attend promptly where needed likewise the bedroom accomodation was perfect size wise and the daily cleaing was second to none
Two television rooms were ideal for those who preferred to socialise and eat with oter residents. Televisions within the bedrooms

for those who preferred solitude

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for taking the time to leave a review, we are so happy you enjoyed your short stay and you found the care team exceptional

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Review of
Bentley Lodge Care and Nursing Home
from M P (Granddaughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

My grandmother receives an amazing quality of care at Bentley Lodge. Whenever I visit the activities staff always seem to be working hard to makes sure all of the residents are engaging in some form of activity and exercise and I am always invited to join in which is lovely.
My grandmother thoroughly

enjoys the food served and she has thrived under the care given.

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for your kind review, we are pleased your grandmother has settled in so well and enjoys all our activities and meals

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Review of
Bentley Lodge Care and Nursing Home
from A W (Daughter of Resident) published on 10 March 2025

Submitted via Website • Report

Overall Experience

Lovely home, great feel as soon as I walked in and the staff were very friendly . i was there when they did a raffle for charity and all residents was involved and there families ,
Great atmosphere and they laid on some lovely food .All in all a lovely day and the residents were all happy especially

when they won

Reply from Julie Hynd, Registered Manager at Bentley Lodge Care and Nursing Home

Thank you for leaving a review, everyone had fun with the charity fete and we hope to repeat it again this year.

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Care Homes Owned by RMD Care in Hampshire

RMD Care Locations in Hampshire (3)

RMD Care Reviews in Hampshire (166)

Bentley Lodge Care and Nursing Home

Cams Ridge

Cams Ridge

Cams Ridge

Cams Ridge

Cams Ridge

Cams Ridge

Cams Ridge

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Cams Ridge

Cams Ridge

Bentley Lodge Care and Nursing Home

Westlands Care Home

Cams Ridge

Cams Ridge

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

Bentley Lodge Care and Nursing Home

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