from Hayley W (Mother of Resident) published on 4 September 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
The service we, as a family have revieved from Epilepsy centre/Greene House has been outstanding. We were in the middle of a family crisis and two families ( of other service users) had recommended Epilepsy Centre to us. From my initial phone call, everybody bent over backwards to help us. Greene House
staff were extremely friendly and welcoming. Greene House itself is very homely. Attention to detail and the staff wanting to get everything right for my Daughter put me totally at ease. Even an unfortunate hospital stay did not worry the staff. They stayed with her day and night at hospital.
Visits were warmly welcomed and my Daughter was always happy and chilled.
I would recommend Epilepsy centre_Greene House to anybody and I personally would certainly seek to use their services again.
Reply from Victoria james-priday, BDM at Epilepsy Society Greene House RespiteThank you. We enjoyed having your daughter with us and look forward to her coming again! Wishing you well and thank you for taking time to write this wonderful review for us. Greene House/Epilepsy Society.
from Kate B (Sister of Resident) published on 23 January 2017
Submitted via Postal Card • Report
Overall Experience3.0 out of 5
My contact with the service provider is not regular for logistical reasons but my brother is looked after with consideration, dignity and thoughtfulness, patience, emotional care and a considered approach by all staff members has been demonstrated when I have been at the care home. The staff work hard
to support the residents in every aspect of their lives. Epilepsy Society is a unique centre and deserves better support and funding.
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