Average costs per week for care homes owned by Ambient Support by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Ambient Support, based on 1 out of 4 settings.

Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide .

How many Care Homes does Ambient Support own?

Ambient Support own 4 Care Homes.

Which Ambient Support Care Homes have the highest review score?

St Audrey's Care Home , 101 Brook Street & 5 Horse Leaze have the highest review score.

Ambient Support | 4 Care Homes

Review of
St Audrey's Care Home
from Heather H (Daughter of Resident) published on 20 November 2024 Submitted via Postal Card • Report

Overall Experience

My mother has been at St Audrey's Care Home for 4 years. I have always found it to be warm, friendly and welcoming if family visits. Family and friends are encouraged to join in activities and meetings. The house is spacious with a lovely garden. My mother's bedroom has views over the garden. The staff

are friendly, approachable, professional and there is good staff retainment. As my mother's condition has deteriorated staff have been very understanding, patient and supporting our needs.

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Review of
St Audrey's Care Home
from Sheila C (Wife of Resident) published on 9 October 2023 Submitted via Postal Card • Report

Overall Experience

My husband has been cared for here for four years now and I am very pleased. He is difficult and disabled. The staff continue to show kindness and know how to help him. A very good care home.

Reply from Rob Hunt, Head of Older People Services at St Audrey's Care Home

Thank you for your great review relating to the care your husband receives from our team, I am pleased that the staff treat him with kindness and I will pass your comments on to the team. Many thanks.

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Review of
101 Brook Street
from Julie S (Mother of Resident) published on 27 March 2023 Submitted via Website • Report

Overall Experience

My daughter always enjoys her time at 101 Brook Street Care Home, we are confident that her needs and wants are catered for. She is smiling on arrival and smiling when we collect her. She has her favourite staff members but all of the staff are kind.

Reply from Rianna Barnett, Marketing Assistant at 101 Brook Street

Thank you for your great review of Brook Street! We are so happy that your daughter enjoys her time with us and we will continue to provide a high level of support for you and your daughter. I'll pass on these kind words to our team at Brook Street!

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Review of
101 Brook Street
from B R (Father of Resident) published on 9 March 2023 Submitted via Website • Report

Overall Experience

Our son stays at 101 Brook Steet Care Home regularly and we feel that he is well cared for. The staff are lovely which for us is important. They seek to cater for his needs and we are grateful for this facility. It took him quite a while to settle as he is very much a home bird but the staff adjusted

to his needs and were very accommodating.

Reply from Rianna Barnett, Marketing Assistant at 101 Brook Street

Thank you for the great feedback! The team at Brook Street will be very pleased to hear this, I'll be sure to pass it on. We're glad we could accommodate your son's needs and hope he continues to enjoy staying with us.

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Review of
101 Brook Street
from C B (Mother of Resident) published on 2 March 2023 Submitted via Website • Report

Overall Experience

Lovely place and staff are all lovely and helpful. Very friendly atmosphere. They have lots of fun and joy.
My daughter is always happy when she comes to Brook Street.
It is a very clean and tidy place. It is a safe place to be.

Reply from Rianna Barnett, Marketing Assistant at 101 Brook Street

Thank you so much for such a wonderful review of our service at Brook Street, we are so glad your daughter enjoys her time with us! The team will be delighted to hear of the positive experience that both you and your daughter have had. We will strive to continue providing a high-quality level of support.

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Review of
5 Horse Leaze
from A E (Sister of Resident) published on 31 January 2023 Submitted via Website • Report

Overall Experience

My brother has been coming here for many years for his respite care. He stays between seven-fourteen days depending on the time required by my mother and we have never had any issues in all the years he has been. The staff are attentive and always willing to help. One member of staff especially is always

willing to listen and help in any way possible and help with any last-minute date changes we may have if she can.
During the first lockdown, my brother was in respite care here and had to remain for the entire duration and the staff went above and beyond to ensure my mum and he could see each other either through the window or via FaceTime.
I wouldn't hesitate to recommend 5 Horse Leaze Care Home, Beckton and their fantastic staff.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at 5 Horse Leaze

Thank you for such a wonderful five-star review of our service. I will be sure to pass on your feedback to the team at Horse Leaze.

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Review of
St Audrey's Care Home
from R S (Son of Resident) published on 10 November 2022 Submitted via Website • Report

Overall Experience

St Audrey's is situated in lovely grounds and has pleasant views from the bedrooms, even those facing the back of the house. When we 'checked in' my mother a few weeks ago, the deputy manager took great care and interest to understand Mum's needs, likes and dislikes. She and her team know all the residents

well and are very chatty with them. Whenever I visit, they know what Mum has been up to that day and who she has been interacting with, which is comforting. The home has a warm and happy feeling. The staff are great, but it's evident that they are stretched at times (that's not a fault of this home; recruiting for care specialists in the current market is challenging everywhere!). Facilities are generally good, and some of these are currently being updated/replaced - so the management is clearly striving to reach the highest standards.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at St Audrey's Care Home

Thank you for such a lovely review of St Audrey's, and our fantastic team at the home. I am so pleased to hear that your relative is treated in a person-centred way and that she is happy and settled at the home. I will be sure to pass on your review to the staff team.

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Review of
101 Brook Street
from I B (Respite Resident) published on 27 September 2022 Submitted via Website • Report

Overall Experience

I enjoyed my stay at Brooke Street. I feel like I instantly was accepted. The staff were very friendly and helpful. The facilities were great. Overall, I loved my stay at 101 Brooke Street and can't wait for my next stay.

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Review of
101 Brook Street
from A G (Mother of Resident) published on 8 September 2022 Submitted via Postal Card • Report

Overall Experience

Very pleasant and helpful staff. Always friendly and understanding. I fully trust the staff and I am always sure of my daughter's safety when she is there.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at 101 Brook Street

Thank you for such a positive review of our Brook Street Service. I will be sure to pass on your feedback to the team at the service.

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Review of
101 Brook Street
from Z E (Mother of Resident) published on 8 August 2022 Submitted via Website • Report

Overall Experience

I just want to give my view about Ambient Respite!
It was the first time for my daughter to stay there and she was supposed to go to the nearest one but they didn’t have a space. So she went to this place because I had surgery and the social service booked her there for two weeks and sure I was worried,

but the manager is so kind and he was updating me about my daughter by pictures and phone calls and that thing was marking me so happy! For the first time, I went and saw my daughter in the place this Saturday and she was so happy, clean and was happy to see me!
I asked her where do you like more, the place she used to go when she was child or the one the new one she said this one. I was so happy and called the manager, and said to the staff too, thank you so much. I can look after my health after my surgery and the recovery time while my daughter is looked after as well. Also, what I loved about the place it was very clean and the lounge was so modern and colourful and clean. I feel like she was at home

Reply from Davina Sellick, Director of Sales, Marketing & Communications at 101 Brook Street

Thank you so much for such a great review of our service at Brook Street. The team will be delighted to hear of the positive experience that both you and your daughter have had at the service. We are pleased that we were able to provide the support and peace of mind that your loved one was being well taken care of whilst you, yourself were recovering.

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Review of
101 Brook Street
from S W (Mother of Resident) published on 6 July 2022 Submitted via Postal Card • Report

Overall Experience

My son uses this service regularly. The staff and rooms are good. If he spends all day, we do not always get feedback on what he has done, eaten or general information. This would be very helpful. My son enjoys going to Brook Street and I feel comfortable that he is being cared for to a good and safe

standard.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at 101 Brook Street

Thank you for your review of Brook Street and the services we provide there. Please do speak to the manager about any aspect of the support where you feel we could do better. I will ensure that your comments and review are passed onto the team at Brook Street and doubtless the manager will be in touch with you.

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Review of
St Audrey's Care Home
from A C (Wife of Resident) published on 25 March 2022 Submitted via Postal Card • Report

Overall Experience

My wife went to St Audrey's Care Home three years ago. My wife is cared for by a great team of staff and carers, and they are doing a great job. My wife has a lovely bedroom with pictures of the family around. There is a nice dining room plus lounge where they all meet up. In the summer, they can go

out in the grounds. I think my wife could not be better looked after.

Reply from Davina Sellick, Director Sales, Marketing & Communications at St Audrey's Care Home

Thank you for the wonderful review of the care and support your husband receives at St Audrey's Care Home. It really is a special place with an incredible staff team. I will be sure to pass your feedback on to Katie and her team.

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Review of
St Audrey's Care Home
from Bryan J (Son of Resident) published on 15 March 2022 Submitted via Website • Report

Overall Experience

St Audrey's have provided excellent care for my father for the last 4-years with exceptional professionalism and dedication to the care service they provide. When my father first needed care, we visited many homes, however, once we had visited St Audrey's and met the team, it was clear that this was

the environment where we wanted my father to live. The manager and her team show great respectfulness and kindness that anyone would want for a family member entering care.

Reply from Davina Sellick, Director Sales, Marketing & Communications at St Audrey's Care Home

Thank you for such a fabulous review of St Audrey's; the manager and her team will be thrilled to hear such positive comments, which I will be sure to pass on.

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Review of
St Audrey's Care Home
from Mavis S (Daughter of Resident) published on 7 March 2022 Submitted via Website • Report

Overall Experience

The care home has done an excellent job keeping the residents safe from the Covid epidemic. Zoom meetings and emails have kept me informed during the period of non-visits and also subsequently. The care and commitment by the staff to my mum and her well being have been exceptional, and this, I believe,

has resulted in my mum living to a great age and still loving tea and cake.
The home itself is well run and well organised. It is clean and always smells fresh. There are activities for those residents who are able to join in. The staff are very friendly and approachable and seem to take pride in their work. I would and do recommend St Audrey's when asked.

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Review of
St Audrey's Care Home
from M M (Daughter of Resident) published on 7 March 2022 Submitted via Website • Report

Overall Experience

The staff and management are very friendly and adhere to strict Covid rules, hence no resident Covid cases.
The staff look after their residents with much care, and nothing is too much trouble for them.
The home has a lovely garden with facilities for the residents to enjoy.

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Review of
St Audrey's Care Home
from Hilary H (Daughter of Resident) published on 7 March 2022 Submitted via Website • Report

Overall Experience

My mother was a resident at St Audrey's for nearly four years when her advancing dementia meant she was no longer able to live alone. The care she received during her time there has been extremely good, and she was made to feel very welcome from her first day. The staff showed patience and understanding

when Mum had difficulty communicating her wishes, and she was always treated with great respect and dignity. Great care was always taken to dress her smartly, she was never rushed, and she was often encouraged to choose a pretty necklace or earrings to complete her outfit. Mum passed away last week, and the care, attentiveness, kindness and compassion shown by the staff has been outstanding. I was contacted in good time and was at my beloved Mum's bedside when she passed. My brother and I extend our warmest thanks to everyone who made the last years of Mum's life comfortable and safe. I will continue to recommend St Audrey's to anyone who is looking for an excellent care home.

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Review of
St Audrey's Care Home
from Ian M (Son of Resident) published on 21 February 2022 Submitted via Website • Report

Overall Experience

Excellent service. Staff are friendly, helpful and contactable. Mum seems generally well cared for and quite happy.
Only problem really is the difficulty in seeing my mum with this CoVid pandemic, but that is partly due to my own circumstances. Wife is waiting for surgery.

Reply from Davina Sellick, Director Sales, Marketing & Communications at St Audrey's Care Home

Thank you for the wonderful review of St Audrey's. As you point out, there have been challenges keeping families in touch with their loved ones during the pandemic. Let us hope the worst is now behind us and you can start to enjoy more regular in-person contact. Please let the team at St Audrey's know if you need any support to facilitate this.

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Review of
St Audrey's Care Home
from P C (Son of Resident) published on 21 February 2022 Submitted via Website • Report

Overall Experience

My brothers and I were worried about choosing the right home for our mother. Having read and watched on TV, the treatment some homes were dishing out to their residents, ultimately resulting in the closure of the home in question. We tried a couple of local homes for a taster week or so, and that included

St Audreys in Hatfield.
We landed on our feet at this home. A lovely, homely atmosphere with a genuinely caring environment for all the residents and each individually on a 1-1 basis.
I cannot fault them. They deliver exactly what we are looking for. Our mother is happy, relaxed and very pleased. She is 96, but you wouldn't know it. Thank you, St Audreys. First prize at the first attempt.

Reply from Davina Sellick, Director Sales, Marketing & Communications at St Audrey's Care Home

Thank you for the wonderful review, and I am delighted to hear that your mother is so well settled at St Audrey's and being supported in a personalised way. I will be sure to let the team at St Audrey's know of your positive feedback.'

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Review of
St Audrey's Care Home
from Martin C (Son of Resident) published on 21 February 2022 Submitted via Website • Report

Overall Experience

I have no complaints to make at all. I have admired how the staff have managed despite Covid-19 and the problems that the new Brexit measures have introduced.

Reply from Davina Sellick, Director Sales, Marketing & Communications at St Audrey's Care Home

Thank you for such a positive review of St Audrey's. I will ensure your feedback is passed on to the team.

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Review of
St Audrey's Care Home
from Pauline Y (Resident) published on 13 July 2021 Submitted via Postal Card • Report

Overall Experience

Good, friendly care.

Reply from Davina Sellick, Director of Sales, Marketing & Communications at St Audrey's Care Home

Thank you for your review. I will be sure to pass on your feedback to the manager and the team at St Audrey's.

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Type of Care Provided	Average Weekly Cost
Residential Care	£1,408
Residential Dementia Care	£1,408
All Care Types	£1,408

Care Homes Owned by Ambient Support

Ambient Support Locations (4)

Ambient Support Reviews (37)

Reviews posted for members of Ambient Support

St Audrey's Care Home

St Audrey's Care Home

101 Brook Street

101 Brook Street

101 Brook Street

5 Horse Leaze

St Audrey's Care Home

101 Brook Street

101 Brook Street

101 Brook Street

101 Brook Street

St Audrey's Care Home

St Audrey's Care Home

St Audrey's Care Home

St Audrey's Care Home

St Audrey's Care Home

St Audrey's Care Home

St Audrey's Care Home

St Audrey's Care Home

St Audrey's Care Home

Awards / Recognitions (0)

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Costs for care homes owned by Ambient Support

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