Care Homes Owned by Mr & Mrs Raj Doorga

at home, so I was concerned if his very complicated needs would be met.
However after a thorough assessment with the manager at Longacre, I was completely reassured that the home would be able to look after my husband and meet his complicated needs.
All the staff were very friendly and very attentive and listened carefully to my wishes, which were essential to follow, if my husband was to feel safe there. They took note of all the documentation I sent them and tried their very best to mirror the care that I have in place, at our own home. I feel very lucky that we finally found Longacre. All the staff are experienced and clearly show how much they want to help, which was essential to see.

no better testament to the quality of that care than my mother's health and well being during those months- she had absolutely no issues with skin, infection, eating, or any other complications usually seen in this situation.

I could not have asked for better care at every stage.

The manager and her team were unfailingly caring, kind, competent and compassionate. As my mother's Alzheimer's progressed and her behaviour became erratic the managers care plan was exemplary and her day to day documentation of my mother's behaviour prompt and thorough. I was totally confident that she was safe and in professional hands.

Throughout the years, the manager communicated regularly and comprehensively.

receiving there.
Mum passed away on Monday 23rd June and we cannot thank everyone at Longacre enough for looking after Mum; you all are truly amazing people.

when visiting.
We would like to thank all the staff at Longacre for the wonderful care that they gave my mum during her stay.

places it would be easy to pick holes, however the most important thing is the care that the residents receive and I can't fault them for this. My mother was a very independant person, not used to having people 'fuss around' her. The team coped with this well, never getting impatient instead they were always smiling.
The manager had the attitude that they should, within reason, be allowed what they want in their final days to make the resident more comfortable. This was a lovely approach to her care.

manicured, which also gave the staff an opportunity to get to know her better.
The staff were always welcoming and helpful whenever I visited. I was confident in the level of care that Mum was receiving, and the manager was very kind and put Mum's needs first when she left.
The family would like to thank all the dedicated staff at Longacre for the wonderful care that they gave my mum during her stay.

and the range of activities helped keep her engaged and comfortable. Every member of staff we met was compassionate and professional, and the management was always approachable and supportive.
Her room was cosy and well-maintained, and we always felt confident in the level of safety and care she received.
Longacre really felt like a home, not just for her but for us too during visits. We couldn't have asked for better care. Thank you for all the compassion, patience and warmth. You made a very difficult time that little bit easier, and for that, we're forever grateful.

in the Home is 100%. Meals are of good portion and appetising and there is always a choice of menu. My friend receives first class care and friendship from the staff. Management are always approachable. All in all Albury Care Home has a happy family atmosphere.

required.
The food is also very good.
I completely recommend Albury.

and above to look after its residents. Nothing is too much trouble and always done with a smile on their face. Their jobs aren't easy and I have so much time for them. They really do care and do their utmost to please Mum as she can be hard work. They are thoughtful and have great personalities which bring comfort and laughter to her and I appreciate that so much. Mum never goes without food and there is always something going on in the lounge for all residents to enjoy. I wouldn't have Mum anywhere else and have complete peace of mind knowing she is safe and cared for appropriately. Thank you all.

'We work in their home'.
The manager is very friendly, extremely efficient and helpful. Longacre is full of compassionate, sympathetic and accommodating staff who deliver excellent and dignified care to the residents, ensuring their every possible need is met.

like the fact that they have activities in the morning and later in the day.

updated on her situation.
The manager at Longacre, was always very supportive and available to speak to either in person or at the end of the phone.
We cannot thank Longacre enough for the wonderful care shown to our Mum.

want for anything.
The staff will take her out when they can and also provide entertainment in-house.
After a visit to Longacre, I feel relieved that my mother-in-law is in the best care.

mum was both happy and sad to be leaving the home. I can't thank the staff enough for taking such good care of her, forever grateful.