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Care Homes Owned by Victoria Nursing Group Ltd in East Sussex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Victoria Nursing Group Ltd in East Sussex

Only the locations & reviews in East Sussex for Victoria Nursing Group Ltd are showing below.

View the details of all 3 locations (with 363 reviews) owned by Victoria Nursing Group Ltd

Victoria Nursing Group Ltd Locations in East Sussex (3)

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3 Care Homes owned by Victoria Nursing Group Ltd in East Sussex
Victoria Highgrove

59 Dyke Road Avenue, Hove BN3 6QD 

9.8 155 reviews
"Well cared for during my rehabilitation stay- staff excellent, very caring, professional. Food good visitors made welcome. Have no…"   Read all 155 reviews
Location Type Care Home

Victoria Highgrove Nursing Home, in Hove, is well-located in the town to allow for independent living, with access to local amenities, while offering a stress-free atmosphere and comfortable interiors for those needing daily care. Sea views and charming… Read more about Victoria Highgrove

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 24 Rooms from £1,500 / week
Victoria Chatsworth

63 Dyke Road Avenue, Hove BN3 6DA 

9.8 89 reviews
"Staff were very friendly. I got a lot of confidence from the OT team helping with exercises. I would have liked cold water/fridge available…"   Read all 89 reviews
Location Type Care Home

Victoria Chatsworth is one of a series of homes in Hove that look to achieve a sound and trustworthy residential care service within an appealing and homely environment. While looking to make the most of the skills of professional carers, Victoria… Read more about Victoria Chatsworth

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 22 Rooms from £1,500 / week
Victoria Chartwell

81 Dyke Road Avenue, Hove BN3 6DA 

9.6 119 reviews
"I have now been in the Victoria Chartwell for 4 weeks and my room is lovely and I must say the care I have had from all who work here are…"   Read all 119 reviews
Location Type Care Home

Victoria Chartwell is an elegant twenty-two bedroom home, lovingly converted into a care environment, which boasts sea views, stunning gardens and even its own fishpond. An excellent atmosphere and surroundings in which to enjoy a relaxing retirement,… Read more about Victoria Chartwell

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 22 Rooms from £1,500 / week

Victoria Nursing Group Ltd Reviews in East Sussex (363)

9.7

Victoria Nursing Group Ltd has a Group Review Score of 9.7 (9.703) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Victoria Nursing Group Ltd must have a Review Score.

Overall Experience
  • 15
  • 5
  • 0
  • 0
  • 0
Date Published
  • 363
  • 37
  • 80
  • 149
  • 214
Reviewer Connection to Victoria Nursing Group Ltd
  • 9
  • 8
  • 2
  • 1
Review of

Victoria Chatsworth

from Audrey S (Respite Resident) assisted by family/friend published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were very friendly. I got a lot of confidence from the OT team helping with exercises. I would have liked cold water/fridge available to drink as water given was warm and not changed often enough during day which made it hard to drink enough. I think each room should have a small fridge in it
so I could store cold drinks.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for your feedback and I am very sorry that you had an issue with the drinking water and will raise this with the staff.

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Review of

Victoria Chatsworth

from A B (Respite Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most caring and helpful in my short stay.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for the feedback and I am glad you found your stay positive.

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Review of

Victoria Chartwell

from John G (Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have now been in the Victoria Chartwell for 4 weeks and my room is lovely and I must say the care I have had from all who work here are very friendly and always willing to help no matter your request. Many of the staff always smile when greeting you which makes your day a happier one, they listen
to you on your bad days and talk in a way to cheer you up. They are all very underrated group of people who deserve more.
Reply from Paul Burns, Director at Victoria Chartwell

It's wonderful to read how supported you feel and we much appreciate the feedback.

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Review of

Victoria Chartwell

from L P (Resident) assisted by family/friend published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall standard of care very good. Good food, staff friendly and helpful.
Reply from Paul Burns, Director at Victoria Chartwell

I am pleased that you were happy with the overall standard of care.Thank you.

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Review of

Victoria Chatsworth

from G W (Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like a 5 star hotel food great staff great.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for awarding us a 5-star review.Much appreciated.

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Review of

Victoria Highgrove

from Judith L (Respite Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well cared for during my rehabilitation stay- staff excellent, very caring, professional. Food good visitors made welcome. Have no complaints.
Reply from Paul Burns, Director at Victoria Highgrove

Thank you so much for awarding us a 5-star review.Much appreciated.

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Review of

Victoria Chatsworth

from S W (Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never stayed in a care home, but it has been a very enjoyable experience. The whole package at Victoria Chatsworth is tops. I would recommend my time to any person having doubts. Many thanks to all. Keep up the good work.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for the 5-star review and support for care homes!

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Review of

Victoria Highgrove

from C K (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't praise the care home more. In just over a week since my mum has been under their care, I have seen such an improvement in her mobility and state of mind. All staff have been so lovely to me and our family and friends who are visiting. I feel my mum is in a very good safe hands.
Reply from Paul Burns, Director at Victoria Highgrove

Its wonderful to read such a positive review of your experience.Thank you.

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Review of

Victoria Highgrove

from J H (Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is excellent. I'm being looked after. Staff are so nice! Always seen regularly by the doctor. The environment is kept very clean. Staff are available to answer bell promptly.
Reply from Paul Burns, Director at Victoria Highgrove

A 5-star review is an absolute delight to receive. Thank you.

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Review of

Victoria Highgrove

from C M (Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with great care.
Reply from Paul Burns, Director at Victoria Highgrove

A perfect 5-star review is wonderful. Thank you so much.

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Review of

Victoria Chatsworth

from M M (Respite Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, cheerful carers and nurses, always attentive and ready to help. Very professional and always ready to assist when necessary. Very knowledgeable and always willing to explain what was happening. 10 out of 10.
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Review of

Victoria Chartwell

from Stephen D (Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving from the hospital I must say it's like chalk and cheese this place is absolutely amazing the staff are 5 stars friendly and very knowledgeable and kind
The food is 5 stars absolutely delicious
The management are kind communicative and friendly another 5 stars
The rehabilitation staff are
firm fair and very professional again another 5 stars
Reply from Paul Burns, Director at Victoria Chartwell

Thank you for your wonderfully positive 5-star review.

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Review of

Victoria Chatsworth

from Marina B (Respite Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I consider myself very lucky to be sent to this lovely nursing home. I needed so much help and everyone was so helpful and kind.
I cannot express how grateful I am to everyone I am to everyone. I am now able to go home. Many thanks.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for your very touching and kind review.

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Review of

Victoria Chatsworth

from D L (Respite Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and patient staff were encouraging, especially the physios greatly aided me to increase my mobility. Comfortable room and excellent food. Possibly, there could be more attention to explaining procedures when a resident first comes here and in preparation for leaving. Somethings learned only by
asking.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for this very helpful feedback and we will endeavour to improve the admittance/departure procedures.

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Review of

Victoria Chartwell

from D H (Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very well attended to. Thanks!
Reply from Paul Burns, Director at Victoria Chartwell

Thank you for taking the time to provide us with a great review.

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Review of

Victoria Chartwell

from L B (Respite Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy here as all staff well-trained and offer great care and commitment to the patients.
Reply from Paul Burns, Director at Victoria Chartwell

Thank you so much for your very kind support.Much appreciated.

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Review of

Victoria Chatsworth

from Adrian K (Respite Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
When I first came to this care home for rehab, I was in a great deal of pain and unable to bare weight on my foot. Over the last four weeks, thanks to the carers, nurses and physios, I am in a position to go home soon and I am so grateful to all for all the staff and hard work.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for your wonderful review.It is much appreciated.

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Review of

Victoria Chartwell

from P S (Husband of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall experience of Victoria Chartwell were excellent. My wife's treatment and care were second to none. Communication between the family and all the staff was also was again first class. As a family, we were thoroughly satisfied with the care of my wife.
Reply from Paul Burns, Director at Victoria Chartwell

Thank you so much and I am delighted you were so happy.

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Review of

Victoria Highgrove

from Dina M (Daughter of Resident) published on 10 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I just want to say thank you for everyone at your building from me and my family for looking after my mum. All the staff starting from nursing till the kitchen staff. You are being very good, excellent place. Overall it was a very relax experience for my mum.
Reply from Paul Burns, Director at Victoria Highgrove

Thank you for awarding us a 5-star review.Delighted you were so happy.

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Review of

Victoria Chartwell

from M R (Resident) published on 2 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Care was excellent, staff checked everyday to ensure my rehab was going well. A very clean place to stay. Would happily recommend family and friends if ever they need a care home.
Reply from Paul Burns, Director at Victoria Chartwell

Thank you so much for your very generous and kind review.

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Awards / Recognitions (0)

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