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Care Homes Owned by Victoria Nursing Group Ltd in East Sussex

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Victoria Nursing Group Ltd in East Sussex

Only the locations & reviews in East Sussex for Victoria Nursing Group Ltd are showing below.

View the details of all 3 locations (with 368 reviews) owned by Victoria Nursing Group Ltd

Victoria Nursing Group Ltd Locations in East Sussex (3)

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3 Care Homes owned by Victoria Nursing Group Ltd in East Sussex
Victoria Highgrove

59 Dyke Road Avenue, Hove BN3 6QD 

9.8 157 reviews
"Well cared for during my rehabilitation stay- staff excellent, very caring, professional. Food good visitors made welcome. Have no…"   Read all 157 reviews
Location Type Care Home

Victoria Highgrove Nursing Home, in Hove, is well-located in the town to allow for independent living, with access to local amenities, while offering a stress-free atmosphere and comfortable interiors for those needing daily care. Sea views and charming… Read more about Victoria Highgrove

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Palliative Care
  • 24 Rooms
  • from £1,500 / week
Victoria Chatsworth

63 Dyke Road Avenue, Hove BN3 6DA 

9.8 90 reviews
"Pleasantly surprised how clean and bright rooms, staff and nurses exceptional. Genuine desire to get my mother back to her home.…"   Read all 90 reviews
Location Type Care Home

Victoria Chatsworth is one of a series of homes in Hove that look to achieve a sound and trustworthy residential care service within an appealing and homely environment. While looking to make the most of the skills of professional carers, Victoria… Read more about Victoria Chatsworth

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 22 Rooms
  • from £1,500 / week
Victoria Chartwell

81 Dyke Road Avenue, Hove BN3 6DA 

9.6 121 reviews
"Such a fabulous home with the most wonderful staff. From the very start, when I was still in the ambulance, I met so many nurses, carers…"   Read all 121 reviews
Location Type Care Home

Victoria Chartwell is an elegant twenty-two bedroom home, lovingly converted into a care environment, which boasts sea views, stunning gardens and even its own fishpond. An excellent atmosphere and surroundings in which to enjoy a relaxing retirement,… Read more about Victoria Chartwell

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 22 Rooms
  • from £1,500 / week

Victoria Nursing Group Ltd Reviews in East Sussex (368)

9.7

Victoria Nursing Group Ltd has a Group Review Score of 9.7 (9.700) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Victoria Nursing Group Ltd must have a Review Score.

Overall Experience
  • 17
  • 3
  • 0
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  • 0
Date Published
  • 368
  • 33
  • 78
  • 150
  • 218
Reviewer Connection to Victoria Nursing Group Ltd
  • 9
  • 8
  • 1
  • 1
  • 1
Review of

Victoria Highgrove

from C M (Respite Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff very good. Good sense of humour, very pleasant experience.
Reply from Paul Burns, Director at Victoria Highgrove

Thank you so much for your terribly kind review.Much appreciated.

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Review of

Victoria Chartwell

from Helen S (Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Such a fabulous home with the most wonderful staff. From the very start, when I was still in the ambulance, I met so many nurses, carers and managers, all doing their best to reassure me and it worked. I feel so comfy here, almost to the point I don't wish to go home! I have been treated with dignity
and respect at all times. The food is well thought out and delivered hot when needed. Such a variety so well 5* from me!
Reply from Paul Burns, Director at Victoria Chartwell

So glad you feel you had a 5-star experience.Thank you.

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Review of

Victoria Chartwell

from M A (Wife of Resident) published on 10 October 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in the care home following several weeks recovering from a fractured hip.
His entire stay has been completely satisfactory from all aspects. The care we have received has been above expectations. The nurses, care staff & physios have all been kind, caring and proactive.
My husband's
general health, as well as his mobility, has improved immediately, and he's now ready and motivated to return home and resume his normal lifestyle. Thanks to all the staff for all the appointments for his onward care.
Reply from Paul Burns, Director at Victoria Chartwell

We much appreciate you awarding us a 5-star review.Thank you.

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Review of

Victoria Chatsworth

from S N (Son of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pleasantly surprised how clean and bright rooms, staff and nurses exceptional. Genuine desire to get my mother back to her home.
Reply from Paul Burns, Director at Victoria Chatsworth

We are very grateful for your wonderful 5-star review.Thank you.

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Review of

Victoria Highgrove

from M K (Respite Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Food was served using imagination.
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Review of

Victoria Chatsworth

from Audrey S (Respite Resident) assisted by family/friend published on 11 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff were very friendly. I got a lot of confidence from the OT team helping with exercises. I would have liked cold water/fridge available to drink as water given was warm and not changed often enough during day which made it hard to drink enough. I think each room should have a small fridge in it
so I could store cold drinks.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for your feedback and I am very sorry that you had an issue with the drinking water and will raise this with the staff.

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Review of

Victoria Chatsworth

from A B (Respite Resident) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Most caring and helpful in my short stay.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for the feedback and I am glad you found your stay positive.

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Review of

Victoria Chartwell

from John G (Resident) published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have now been in the Victoria Chartwell for 4 weeks and my room is lovely and I must say the care I have had from all who work here are very friendly and always willing to help no matter your request. Many of the staff always smile when greeting you which makes your day a happier one, they listen
to you on your bad days and talk in a way to cheer you up. They are all very underrated group of people who deserve more.
Reply from Paul Burns, Director at Victoria Chartwell

It's wonderful to read how supported you feel and we much appreciate the feedback.

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Review of

Victoria Chartwell

from L P (Resident) assisted by family/friend published on 27 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall standard of care very good. Good food, staff friendly and helpful.
Reply from Paul Burns, Director at Victoria Chartwell

I am pleased that you were happy with the overall standard of care.Thank you.

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Review of

Victoria Chatsworth

from George W (Resident) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Like a 5 star hotel food great staff great.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for awarding us a 5-star review.Much appreciated.

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Review of

Victoria Highgrove

from Judith L (Respite Resident) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Well cared for during my rehabilitation stay- staff excellent, very caring, professional. Food good visitors made welcome. Have no complaints.
Reply from Paul Burns, Director at Victoria Highgrove

Thank you so much for awarding us a 5-star review.Much appreciated.

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Review of

Victoria Chatsworth

from S W (Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have never stayed in a care home, but it has been a very enjoyable experience. The whole package at Victoria Chatsworth is tops. I would recommend my time to any person having doubts. Many thanks to all. Keep up the good work.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for the 5-star review and support for care homes!

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Review of

Victoria Highgrove

from C K (Daughter of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't praise the care home more. In just over a week since my mum has been under their care, I have seen such an improvement in her mobility and state of mind. All staff have been so lovely to me and our family and friends who are visiting. I feel my mum is in a very good safe hands.
Reply from Paul Burns, Director at Victoria Highgrove

Its wonderful to read such a positive review of your experience.Thank you.

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Review of

Victoria Highgrove

from J H (Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Home is excellent. I'm being looked after. Staff are so nice! Always seen regularly by the doctor. The environment is kept very clean. Staff are available to answer bell promptly.
Reply from Paul Burns, Director at Victoria Highgrove

A 5-star review is an absolute delight to receive. Thank you.

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Review of

Victoria Highgrove

from C M (Resident) published on 22 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with great care.
Reply from Paul Burns, Director at Victoria Highgrove

A perfect 5-star review is wonderful. Thank you so much.

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Review of

Victoria Chatsworth

from M M (Respite Resident) published on 10 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Welcoming, cheerful carers and nurses, always attentive and ready to help. Very professional and always ready to assist when necessary. Very knowledgeable and always willing to explain what was happening. 10 out of 10.
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Review of

Victoria Chartwell

from Stephen D (Resident) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Moving from the hospital I must say it's like chalk and cheese this place is absolutely amazing the staff are 5 stars friendly and very knowledgeable and kind
The food is 5 stars absolutely delicious
The management are kind communicative and friendly another 5 stars
The rehabilitation staff are
firm fair and very professional again another 5 stars
Reply from Paul Burns, Director at Victoria Chartwell

Thank you for your wonderfully positive 5-star review.

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Review of

Victoria Chatsworth

from Marina B (Respite Resident) published on 1 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I consider myself very lucky to be sent to this lovely nursing home. I needed so much help and everyone was so helpful and kind.
I cannot express how grateful I am to everyone I am to everyone. I am now able to go home. Many thanks.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you so much for your very touching and kind review.

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Review of

Victoria Chatsworth

from D L (Respite Resident) published on 27 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring and patient staff were encouraging, especially the physios greatly aided me to increase my mobility. Comfortable room and excellent food. Possibly, there could be more attention to explaining procedures when a resident first comes here and in preparation for leaving. Somethings learned only by
asking.
Reply from Paul Burns, Director at Victoria Chatsworth

Thank you for this very helpful feedback and we will endeavour to improve the admittance/departure procedures.

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Review of

Victoria Chartwell

from D H (Resident) published on 25 June 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very well attended to. Thanks!
Reply from Paul Burns, Director at Victoria Chartwell

Thank you for taking the time to provide us with a great review.

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