Care Homes Owned by Victoria Nursing Group Ltd in East Sussex

Dad was admitted to Victoria Highgrove Nursing Home on a fast-track referral. During his first month he has received wonderful loving care from all the staff. He is currently pain-free due to immediate interventions and remains comfortable. I can, as a retired RHN, highly recommend this nursing home, it has loving, caring and professional staff.

My friend spent about two years in Highgrove as she came to the end of her life. I cannot fault the nursing, care, compassion and patience all the staff showed her. She regarded the place as her home. * unfortunately my friend did not wish to participate in activities!

All staff very kind + helpful

My stay with you was excellent

will miss it & the laughs

I have enjoyed my stay here. Everybody helpfull & friendly will miss them!!

The time taken to make sure everything is. Good is excellent also any problems or queries are answered or sorted as soon as raised.

Victoria Highgrove BN3 6QD is by far a wonderful nursing home in the whole of B'ton + Hove from the moment of entering the building your welcomed with such warmth and sincere care. For the residents its like a home from home. While settling in can be difficult? not here in Victoria Highgrove. The staff make the transition so easy for the family and friends its a great comfort, not just knowing this but witnessing the amazing staff which manager Emma has put together a unique team. Day & Night staff blend and work really well together. She & all the senior staff, the carers to cooks, cleaners & laundry staff should be immensely proud of themselves. I cannot recommend Victoria Highgrove enough. Whoever should stay here - short or long term will be extremely lucky to be supported by such a wonderful team.

Was sent from hospital for respite care following hip operation. Staff were caring and welcoming I was treated with dignity. Premises were clean and welcoming decor. Bedding was changed regularly and patient clothes also. If hot drinks were asked for out of usual meal times they were provided without query. You felt comfortable as times. Visitors were welcome and tea/etc was provided if requested for them also.

I was given a warm welcome from Eliza and some of her staff. I was only a short term resident but I was catered for. The food was lovely and freshly cooked. My room was small but it was clean. I was given a lovely bath and hair wash that a carer helped me with. She treated me with respect and dignity. I was a short term patient but treated very well.

My stay has been excellent.

I came here for rehab. The staff have been fantastic always smiling. The food is really really good. Staff member arranged a chiropodist, who came next morning. Have enjoyed my time here.

Excellent care with dignity.

Very good, well cared for.

The staff here are absolutely wonderful, cheerful, helpful and extremely kind. Nothing is too much trouble for them. The food is 5 star and the chef's interested in your likes and dislikes. There is nothing that I can fault with my whole experience. It has been wonderful.

I have spent practically all of April in this lovely nursing home. I have been treated with the upmost care and compassion by all the staff. Food has been very good variety of all meats, fruit and veg. Soups lovely. Nurses have been brilliant with keeping my pain under control, and assisting me when I had low days. Carers are equally amazing too. Physio and occupational therapists have been encouraging and very helpful.

I was here for 3 months with the most fantastic consideration and care from everyone. Thank you Chatsworth. Food good.

I just want to say a huge THANK YOU to everyone connected with Victoria Chatsworth House, I had the most wonderful stay and was treated with so much care and kindness. Indeed, my only regret was saying goodbye to new found friends. Perhaps not the happiest of circumstances which brought me to Chatsworth but an experience I will never forget. I cannot begin to itemise the many aspects of my time, warm bed, excellent food and wonderful staff. I must book for my next holiday!

Mum was there for rehab. The staff really did her proud. She went from unable to stand to walking with a frame and from needing help with everything to being able to manage the toilet and to cross the room to fetch things herself. They were very attentive and caring. Mum went from nervous to very happy.

My wife was transferred to Highgrove from hospital after a major operation to receive rehab care. She has been well looked after by very caring staff including physios and therapists. The home is safe, professionally managed with a care plan and a very capable chef producing meals of a good standard. My wife is now ready to come home after a very caring period of rehab.