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BHT Sussex Locations (4)

 - Browse 4 Care Homes owned by BHT Sussex
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BHT Sussex Reviews (1)

Reviews posted for members of BHT Sussex

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Review of

Sackville Gardens

from G P (Resident) published on 17 June 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
I followed BHT's own procedures that they had put in place, and yet verbally I was threatened not to do this again by the manager of Archway.
I found trying to communicate with him was difficult as he just did not want to engage.
Previous managers and senior project staff were excellent.
Reply from Ian Wilson, Senior Manager Mental Health Services at Sackville GardensPlease accept our apologies for the delay in fulfilling your subject access request. Since your submission for information and our reply advising that we would respond within the month, there has been a change in the management team which has caused a delay. I have followed this up and am assured that the Archway management team emailed and wrote to you yesterday to apologise, explain the delay, and provide a new, 2-week timeframe within which to expect a response.
With relation to your concern about staff, if you would welcome discussing this further please contact the new Archway manager on the office line 01273 748031 so that we might have an understanding of your point of view, and follow up as needed.
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Frequently Asked Questions about BHT Sussex

How many Care Homes does BHT Sussex own?

BHT Sussex own 4 Care Homes.

Which BHT Sussex Care Homes have the highest review score?

Sackville Gardens, Portland Road & 54 Leylands Road has the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact BHT Sussex to verify any information. View our terms and conditions.