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9.6 Group Review Score (the average from all locations with a review score)
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West of England Friends Housing Society Ltd Locations (2)

 - Browse 2 Care Homes and Extra Care Housing owned by West of England Friends Housing Society Ltd
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Avenue House
5 Cotham Park North, Cotham, Bristol BS6 6BH 
9.6 71 reviews
Avenue House, Bristol, Bristol
"My mother was a resident at Avenue House for 6 years. During that time she received excellent care from all the staff who are very friendly…"   Read all 71 reviews
  • from £824 / week
  • 30 Rooms
Location Type Care Home

Avenue House is a residential home that has been comprehensively re-developed (2003). The extensive redecoration includes new carpets, curtains and lighting. The home is based within an adapted ... Read more about Avenue House

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Learning Disability Care

West of England Friends Housing Society Ltd Reviews (71)

9.6

West of England Friends Housing Society Ltd has a Group Review Score of 9.6 (9.565) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to West of England Friends Housing Society Ltd must have a Review Score.

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Review of

Avenue House

from S G (Daughter of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Avenue House for 6 years. During that time she received excellent care from all the staff who are very friendly and who always treated her with kindness and respect. Sadly my mum's condition deteriorated recently and she needed end of life care. I cannot praise the staff
enough for the excellent care she (and I ) received during this sad and difficult time. Avenue House staff really take the time to get to know all the residents and I always felt she was safe and well cared for in her final "home".
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Review of

Avenue House

from Nicholas B (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has received only high quality care with regular check ins with the family, looking after the regime of medicines, eye tests etc and also dealing with all the occasional exceptional stuff - my mum has had two falls over the two years she has been at Avenue House both of which were managed
highly professionally. The building, facilities and gardens are all good. Residents have regular entertainments and a varied menu. Avenue House is also exceptionally affordable. Its also great that the place has a Quaker ethos - my mother is a Quaker and the Sunday Meeting for Worship is an important part of her week.
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Review of

Avenue House

from Sarah N (Niece of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
very friendly, down to earth, approachable staff, small scale, good food, ideal location, good at organising medical appointments, and will even take my aunty shopping to buy essentials!. overall, I am very happy with the care provided!
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Review of

Avenue House

from Lynne K (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved here in February this year after an unsuccessful stay in sheltered accommodation where she had been very lonely. Immediately she felt welcomed and at home here, and has been very happy the whole time. She has a lovely room, she enjoys her food and has found a good balance of community and
personal space. The staff couldn't be more caring and have always treated her with kindness and respect. They also monitor any health needs well and respond quickly to them. It is a great relief to me to know that she is so happy and well cared for.
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Review of

Avenue House

from Colin S (Son of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avenue House is a great care home with caring, respectful and kind staff. My mother has been a resident for nearly 4 years and the staff have been responsive to her changing needs over this time as she has become more frail and has more difficulty understanding the world.
There has been fantastic continuity
in the staff at the home along with a strong caring ethos.
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Review of

Avenue House

from P S (Son of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has settled in extremely well. The staff are caring, respectful and responsive to her and me. There is a nice atmosphere in the home even though some of the residents can occasionally demonstrate challenging behaviour. Mum is pleased she has moved into this care home
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Review of

Avenue House

from Helmut M (Son of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
This is a wonderful care home where the staff are always kind and caring. Activities are varied and enjoyable, the kitchen prepares tasty food and it is a happy place with excellent communication for residents and families.
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Review of

Avenue House

from Sue T (Daughter of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother is the oldest resident at Avenue House and has lived there for over 12 years. This gives her, and us as her family, a long view of the excellent continuing care offered by all the staff and management.
They have helped her through the changing years with skill and commitment and she is still
very much part of the community, participating in activities and enjoying visits from family and friends who are always made very welcome. As a relative, I work with the staff to support my mother, and they are open to suggestions that might help. A good partnership.
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Review of

Avenue House

from N S (Son of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I find all the staff from management down very help and friendly. My farther enjoys living there and can enjoy activities with others or find quite time on his own in the lovely new conservatory, his room or one of the large lounges with great views of the garden.
He likes his food and is always looking
forward to meal times as the food is so good.
I would highly recommend Avenue house.
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Review of

Avenue House

from Jeremy B (Brother of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avenue House is exceptional - a special home for my sister - a home is a place to feel comfortable, safe and cared for - a place you are happy to be. Everyone at Avenue House, staff and residents, work together to enable happiness for one and all.
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Review of

Avenue House

from Steve F (Son of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since Mum has been at Avenue House she has been rejuvenated. The surroundings, staff, activities and care are top-notch and Mum enjoys great quality of life, which didn't seem possible a year ago.
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Review of

Avenue House

from Helen G (Daughter of Resident) published on 27 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Avenue House does its utmost to make every resident feel at home. The staff are bright and cheerful. The surroundings are bright and comfortable.
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Review of

Avenue House

from Steven M (Son-in-law of Resident) published on 21 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law has been a resident of Avenue House since August 2022.
She receives compassionate, upbeat and kind care from the Avenue House team.
A quality service, for which we are all very grateful.
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Review of

Avenue House

from Chris T (Son of Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just attended a Christmas wine and cheese gathering for residents and family. Great event and typical of the care and attention provided by the staff of Avenue House.
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Review of

Avenue House

from H W (Daughter of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has made friends at Avenue House - both of the residents and carers. Carriers are genuinely pleased to see mum and care for her. The new Conservatory space has enabled more quiet spaces 2 gather and chat especially for relatives visiting residents. Residents are caring towards each other to.
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Review of

Avenue House

from Sue R (Daughter of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Avenue House is a wonderful and caring home. My mother has been a resident for just over a year and during this time we have experienced a big improvement to her mental health. The staff are marvellous and the daily activity list on offer is varied and fun. My Mum loves living at Avenue House and as
a family member, it is so reassuring that she gets excellent care and attention. The management are friendly and approachable and I would highly recommend Avenue House to anyone looking for a safe and welcoming residential home for a loved one.
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Review of

Avenue House

from Chris S (Son of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care home. My Father is very happy living at the home. His needs are always looked after with great care. The staff are always very friendly and extremely helpful on all matters. The care and management of resident's needs are carefully considered and very well supported.
Highly recommend
this care home.
The new conservatory area has added great value to the home, providing a very comfortable and aesthetically pleasing area for residents to sit and enjoy. It has opened up the garden area from the outside, allowing residents to enjoy the garden when sitting inside.
Thank you.
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Review of

Avenue House

from E C (Daughter of Resident) published on 24 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved to Avenue House in autumn 2023 and is so pleased with her new environment. She can't talk highly enough of the staff and is so pleased with the food, the activities and the care everyone is taking to help her settle. Avenue House really is a care home that cares.
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Review of

Avenue House

from Bridget S (Daughter of Resident) published on 17 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother initially booked in for a week's respite care and after a few days of enjoying her experience, elected to stay permanently.
It’s clear that she feels listened to and has her needs catered for. The staff are so friendly and always have time for a chat, which she appreciates. When we visit,
we feel welcomed into the warm and friendly atmosphere too.
The home’s Quaker ethos seems to present itself particularly through the attention given to providing both residents and relatives with opportunities to give feedback to trustees. Also, the weekly meeting including members from local meetings provides a lovely way for Mum to keep in touch with her local community.
Mum’s move into Avenue House was both a surprise and a relief and we feel so grateful knowing that she has such a good quality of life for her final years.
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Review of

Avenue House

from Julia R (Daughter of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all incredibly kind and thoughtful. The atmosphere is friendly and relaxed, like an actual home and the manager on duty and senior care workers are always available to talk to which is so reassuring. I feel my mother is safe in their hands!
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Frequently Asked Questions about West of England Friends Housing Society Ltd

Costs for care homes owned by West of England Friends Housing Society Ltd

Average costs per week for care homes owned by West of England Friends Housing Society Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by West of England Friends Housing Society Ltd, based on 1 out of 1 settings.
Type of Care Provided Average Weekly Cost
Residential Care £824
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does West of England Friends Housing Society Ltd own?

West of England Friends Housing Society Ltd own 1 Care Home.

Which West of England Friends Housing Society Ltd Care Homes have the highest review score?

Avenue House has the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact West of England Friends Housing Society Ltd to verify any information. View our terms and conditions.