Care Homes Owned by West of England Friends Housing Society Ltd
9.8
Group Review Score
(the average from all locations with a review score)
Are you responsible for the marketing of West of England Friends Housing Society Ltd?
View your Advertising Options
West of England Friends Housing Society Ltd Locations (2)
Avenue House
9.8
71 reviews
5 Cotham Park North, Cotham, Bristol BS6 6BH
"My mother has received only high quality care with regular check ins with the family, looking after the regime of medicines, eye tests etc…" Read all 71 reviews
Location Type Care Home
Avenue House is a residential home that has been comprehensively re-developed (2003). The extensive redecoration includes new carpets, curtains and lighting. The home is based within an adapted Victorian building containing 30 single units that each… Read more about Avenue House
- Care Provided
- Long Term/Permanent
- Short Term/Respite
- Older Person Care
- Residential Care
- Learning Disability / Autism
- Palliative Care
- Visual / Hearing Impairment
- 30 Rooms from £824 / week
Lansdowne House & Kirwin House
1/3 Cotham Park North, Bristol BS6 6BH
Other Care Groups you may be interested in:
West of England Friends Housing Society Ltd Reviews (71)
9.8
West of England Friends Housing Society Ltd has a Group Review Score of 9.8 (9.808) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to West of England Friends Housing Society Ltd must have a Review Score.
Review of
Avenue House
from Nicholas B (Son of Resident) published on 7 July 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has received only high quality care with regular check ins with the family, looking after the regime of medicines, eye tests etc and also dealing with all the occasional exceptional stuff - my mum has had two falls over the two years she has been at Avenue House both of which were managed
highly professionally. The building, facilities and gardens are all good. Residents have regular entertainments and a varied menu. Avenue House is also exceptionally affordable. Its also great that the place has a Quaker ethos - my mother is a Quaker and the Sunday Meeting for Worship is an important part of her week.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Sarah N (Niece of Resident) published on 20 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
very friendly, down to earth, approachable staff, small scale, good food, ideal location, good at organising medical appointments, and will even take my aunty shopping to buy essentials!. overall, I am very happy with the care provided!
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Lynne K (Daughter of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum moved here in February this year after an unsuccessful stay in sheltered accommodation where she had been very lonely. Immediately she felt welcomed and at home here, and has been very happy the whole time. She has a lovely room, she enjoys her food and has found a good balance of community and
personal space. The staff couldn't be more caring and have always treated her with kindness and respect. They also monitor any health needs well and respond quickly to them. It is a great relief to me to know that she is so happy and well cared for.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Colin S (Son of Resident) published on 18 June 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Avenue House is a great care home with caring, respectful and kind staff. My mother has been a resident for nearly 4 years and the staff have been responsive to her changing needs over this time as she has become more frail and has more difficulty understanding the world.
There has been fantastic continuity
There has been fantastic continuity
in the staff at the home along with a strong caring ethos.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from P S (Son of Resident) published on 15 May 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has settled in extremely well. The staff are caring, respectful and responsive to her and me. There is a nice atmosphere in the home even though some of the residents can occasionally demonstrate challenging behaviour. Mum is pleased she has moved into this care home
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Helmut M (Son of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This is a wonderful care home where the staff are always kind and caring. Activities are varied and enjoyable, the kitchen prepares tasty food and it is a happy place with excellent communication for residents and families.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Sue T (Daughter of Resident) published on 31 July 2024 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My mother is the oldest resident at Avenue House and has lived there for over 12 years. This gives her, and us as her family, a long view of the excellent continuing care offered by all the staff and management.
They have helped her through the changing years with skill and commitment and she is still
They have helped her through the changing years with skill and commitment and she is still
very much part of the community, participating in activities and enjoying visits from family and friends who are always made very welcome. As a relative, I work with the staff to support my mother, and they are open to suggestions that might help. A good partnership.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from N S (Son of Resident) published on 29 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find all the staff from management down very help and friendly. My farther enjoys living there and can enjoy activities with others or find quite time on his own in the lovely new conservatory, his room or one of the large lounges with great views of the garden.
He likes his food and is always looking
He likes his food and is always looking
forward to meal times as the food is so good.
I would highly recommend Avenue house.
I would highly recommend Avenue house.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Jeremy B (Brother of Resident) published on 8 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Avenue House is exceptional - a special home for my sister - a home is a place to feel comfortable, safe and cared for - a place you are happy to be. Everyone at Avenue House, staff and residents, work together to enable happiness for one and all.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Steve F (Son of Resident) published on 2 January 2024 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Since Mum has been at Avenue House she has been rejuvenated. The surroundings, staff, activities and care are top-notch and Mum enjoys great quality of life, which didn't seem possible a year ago.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Helen G (Daughter of Resident) published on 27 December 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Avenue House does its utmost to make every resident feel at home. The staff are bright and cheerful. The surroundings are bright and comfortable.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Steven M (Son-in-law of Resident) published on 21 December 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother-in-law has been a resident of Avenue House since August 2022.
She receives compassionate, upbeat and kind care from the Avenue House team.
A quality service, for which we are all very grateful.
She receives compassionate, upbeat and kind care from the Avenue House team.
A quality service, for which we are all very grateful.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Chris T (Son of Resident) published on 21 December 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Just attended a Christmas wine and cheese gathering for residents and family. Great event and typical of the care and attention provided by the staff of Avenue House.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from H W (Daughter of Resident) published on 4 December 2023 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Mum has made friends at Avenue House - both of the residents and carers. Carriers are genuinely pleased to see mum and care for her. The new Conservatory space has enabled more quiet spaces 2 gather and chat especially for relatives visiting residents. Residents are caring towards each other to.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Sue R (Daughter of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Avenue House is a wonderful and caring home. My mother has been a resident for just over a year and during this time we have experienced a big improvement to her mental health. The staff are marvellous and the daily activity list on offer is varied and fun. My Mum loves living at Avenue House and as
a family member, it is so reassuring that she gets excellent care and attention. The management are friendly and approachable and I would highly recommend Avenue House to anyone looking for a safe and welcoming residential home for a loved one.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Chris S (Son of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent care home. My Father is very happy living at the home. His needs are always looked after with great care. The staff are always very friendly and extremely helpful on all matters. The care and management of resident's needs are carefully considered and very well supported.
Highly recommend
Highly recommend
this care home.
The new conservatory area has added great value to the home, providing a very comfortable and aesthetically pleasing area for residents to sit and enjoy. It has opened up the garden area from the outside, allowing residents to enjoy the garden when sitting inside.
Thank you.
The new conservatory area has added great value to the home, providing a very comfortable and aesthetically pleasing area for residents to sit and enjoy. It has opened up the garden area from the outside, allowing residents to enjoy the garden when sitting inside.
Thank you.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from E C (Daughter of Resident) published on 24 November 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum moved to Avenue House in autumn 2023 and is so pleased with her new environment. She can't talk highly enough of the staff and is so pleased with the food, the activities and the care everyone is taking to help her settle. Avenue House really is a care home that cares.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Bridget S (Daughter of Resident) published on 17 July 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother initially booked in for a week's respite care and after a few days of enjoying her experience, elected to stay permanently.
It’s clear that she feels listened to and has her needs catered for. The staff are so friendly and always have time for a chat, which she appreciates. When we visit,
It’s clear that she feels listened to and has her needs catered for. The staff are so friendly and always have time for a chat, which she appreciates. When we visit,
we feel welcomed into the warm and friendly atmosphere too.
The home’s Quaker ethos seems to present itself particularly through the attention given to providing both residents and relatives with opportunities to give feedback to trustees. Also, the weekly meeting including members from local meetings provides a lovely way for Mum to keep in touch with her local community.
Mum’s move into Avenue House was both a surprise and a relief and we feel so grateful knowing that she has such a good quality of life for her final years.
The home’s Quaker ethos seems to present itself particularly through the attention given to providing both residents and relatives with opportunities to give feedback to trustees. Also, the weekly meeting including members from local meetings provides a lovely way for Mum to keep in touch with her local community.
Mum’s move into Avenue House was both a surprise and a relief and we feel so grateful knowing that she has such a good quality of life for her final years.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Julia R (Daughter of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The staff are all incredibly kind and thoughtful. The atmosphere is friendly and relaxed, like an actual home and the manager on duty and senior care workers are always available to talk to which is so reassuring. I feel my mother is safe in their hands!
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Review of
Avenue House
from Christopher W (Son of Resident) published on 23 May 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellently run care home full of activities for all residents to enjoy.
There is a relative online support group which is invaluable that keeps all relatives up to date. All staff are fully trained and able to support residents in an empathetic and caring way.
There is a relative online support group which is invaluable that keeps all relatives up to date. All staff are fully trained and able to support residents in an empathetic and caring way.
-
Facilities
-
Care / Support
-
Cleanliness
-
Treated with Dignity
-
Food & Drink
-
Staff
-
Activities
-
Management
-
Safety / Security
-
Rooms
-
Value for Money
Loading...
Awards / Recognitions (0)
Loading...
Loading
Loading
Loading
Frequently Asked Questions about West of England Friends Housing Society Ltd
Costs for care homes owned by West of England Friends Housing Society Ltd
Average costs per week for care homes owned by West of England Friends Housing Society Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by West of England Friends Housing Society Ltd, based on 1 out of 1 settings.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Residential Care | £824 |
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.
How many Care Homes does West of England Friends Housing Society Ltd own?
West of England Friends Housing Society Ltd own 1 Care Home.
Which West of England Friends Housing Society Ltd Care Homes have the highest review score?
Avenue House has the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact West of England Friends Housing Society Ltd to verify any information. View our terms and conditions.