Care Home Owned by 3AB Care Ltd in South Gloucestershire

when he was able to. Activities were varied and endlessly cheerful! End of life care despite happening shockingly quickly was respectful and efficient. My family was well looked after during the days we sat with him until he died especially the night staff on duty that week. Despite my never wanting to take my partner away from home it proved to be the safest and least traumatic move of his last year. I wish he had come to you earlier and not been in less conducive accommodation for four months before but that was not in my control sadly. Thank you for your care and consideration for all of us.

could be a little difficult and was in a very low mood, she soon realised the wonderful staff were so kind in looking after her and she definitely became more interested in life going on around her. She was able to choose from the menu what she wanted on a daily basis and the food always looked very tasty. She didn't complain about any of it!
During my visits I observed the staff were very professional and supportive and the home had a nice relaxed feel about it when I went for a daily visit. Whilst my friend spent only a couple of months there before she passed away, I knew she was safe and very well looked after 24 hours a day. I would certainly recommend The Heathers to others.

activities team are excellent, keeping residents busy and engaged with a wide variety of activities each week - from crafts and games to "Mind Song," bingo, and gentle keep fit sessions. There's always something for everyone to enjoy. Management are friendly, approachable, and always available to support families, which makes what can be a very difficult time much easier. They also treat my dad, who visits my mum daily, with warmth and respect, welcoming him to activities and making him feel included. This kindness has really helped him cope with Mum not being at home.We're so grateful to everyone at the home for the care, respect, and compassion they show every day.

at pains to accommodate his particular needs and always do so with humour and kindness. He loves the food and always looks spruce and well cared for. From the comments that he makes I often see signs of the staff going 'the extra mile'. The atmosphere in the home is warm and welcoming and the communication with the family is excellent. I bless the day I met the manager and made enquiries about a placement for dad and I couldn't thank the staff enough, all of them, for their excellent care.

better. I will always appreciate the support the team at The Heathers gave us at a difficult time, and would not hesitate to recommend them.

staff were amazing... so patient and always kept me informed of Mum's condition. I have been able to speak to the office staff and nurse with any concerns. I was always welcomed by name when I arrived and if lucky even got a cuppa. The food was very good and they would always make something different if the residents wanted it. Tea and coffee was always given regularly and if asked for, good for Mum as she loved her tea. I have no qualms about recommending this home.Thank you for looking after my mum so well.

at any time. They walked him and made sure that he was able to join in activities and not be left alone. The staff made a big effort to incorporate his favourite foods and his likes whenever possible. He has come back to me in good shape. I would highly recommend the care that he received at The Heathers.

for her.

new home.
I have found the management and staff to be patient and caring at all times I visited with 'light in their eyes' and responsive to Father's needs and us and it is my opinion that they have been very supportive of the transition to care and maintaining his independence to the maximum possible. My father is happy with the care that he is receiving.
Physical difficulties have limited his abilities to join in activities although he hoped for more involvement.
I am very reassured that Dad has caring staff 24/7.
The single rooms are on the small side.

me with reassurance that she is in the best place and receiving the best possible care.

take the dog in as father-in-law, staff and other residents love him visiting. Also great that they helped us make his room so personal, he loves it.