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Care Homes Owned by 3AB Care Ltd in Staffordshire

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Only the locations & reviews in Staffordshire for 3AB Care Ltd are being shown.

3AB Care Ltd Locations in Staffordshire (1)

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1 Care Home owned by 3AB Care Ltd in Staffordshire

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Westcroft Nursing Home
5 Harding Road, Hanley, Stoke-on-Trent ST1 3BQ
"My mum has been at Westcroft for 4 years and I cannot fault it one bit. The care she receives is fantastic. All of the staff are really..."Read all 27 reviews

from £1,200 / week28 rooms

Location Type: Care Home

Close to Hanley Park, Westcroft provides nursing care, including dementia care. There are 18 single rooms and 5 shared rooms, a spacious dining room and an outdoor space for residents to enjoy. Residents... Read more

  • Older Person Care
  • Respite Care
  • Permanent Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • Dementia Nursing Care

3AB Care Ltd Reviews in Staffordshire (27)

9.7

3AB Care Ltd has a Group Review Score of 9.7 (9.681) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to 3AB Care Ltd must have a Review Score.

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Showing 27 reviews matching selected criteria
Review of Westcroft Nursing Home from Claire B (Daughter of Resident) published on 11 March 2026 Submitted via Website
Overall Experience

My mum has been at Westcroft for 4 years and I cannot fault it one bit. The care she receives is fantastic. All of the staff are really friendly and always take time to talk to me whenever I visit. The range of activities that is offered to the residents is excellent and tailored to individual needs. When I first visited the home to look round I knew that mum would be well cared for and happy and I was not wrong. Everyone at Westcroft is dedicated to giving the residents the best life possible. I will always be grateful for the care that mum receives on a daily basis.

Reply from Ketan Patel, Managing Director at Westcroft Nursing Home

Thank you very much for your kind words Claire. It is a pleasure to look after Mum here.

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Review of Westcroft Nursing Home from P M (Son of Resident) published on 27 February 2026 Submitted via Postal Card
Overall Experience

The family are extremely grateful for our mother's care and wellbeing at Westcroft Nursing home. She is very well cared for and encouraged during some difficult situations. Mum has settled very well. She needs to be eating and drinking much better, which for us and herself is a bonus. All staff are really wonderful people. The home has a happy environment, warm and clean. We all think very highly of and would recommend the home.

Reply from Ketan Patel, Managing Director at Westcroft Nursing Home

Thank you very much for your review and comments. It is a pleasure looking after Mum here.

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Review of Westcroft Nursing Home from D T (Daughter-in-law of Resident) published on 29 January 2026 Submitted via Postal Card
Overall Experience

The home is a friendly and helpful atmosphere the staff are exemly nice and very helpful.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you very much for your kind comments. it was a pleasure to look after Mum.

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Review of Westcroft Nursing Home from Mark T (Son of Resident) published on 23 October 2025 Submitted via Website
Overall Experience

My Mum has been a resident at Westcroft for over two years, and although I can't visit as much as I would like to, each time I go I see the great care she gets: the home is always tidy; the food looks good; the Carers are very friendly and welcoming. But what I really like and enjoy is seeing the regular picture updates on their social media page and the activities residents and my Mum enjoy. (Incidentally I'm a Carer in a Care Home.)

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you for your kind words Mark. It is a pleasure to look after Mum here.

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Review of Westcroft Nursing Home from Ellie W (Granddaughter of Resident) published on 26 August 2025 Submitted via Website
Overall Experience

The staff are all so lovely and you can tell they genuinely care about the residents. There are activities set up by staff most days, a weekly therapy dog who visits and outside entertainment which all improve the quality of life for residents. My nan and my grandad are currently at this care home and both are happier and healthier than they were at home which shows how much care they receive.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you for your kind words and comments.

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Review of Westcroft Nursing Home from Shirley W (Daughter of Resident) published on 20 August 2025 Submitted via Website
Overall Experience

Both my parents live here and the care they receive is exceptional. They are treated with dignity and respect at all times. The staff are all friendly, professional and so very caring. The wellbeing of all residents is of upmost importance, and the staff cater well for everyone. The home is kept clean and residents meals are well prepared and appetising. The home is full of lots of fun , with a full weekly schedule of activities, and outside trips organised.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you for your kind words. It is a pleasure to look after both Mum and Dad here at Westcroft.

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Review of Westcroft Nursing Home from Andrew B (Son of Resident) published on 17 June 2025 Submitted via Website
Overall Experience

Couldn't be happier with the level of care given by all the staff. They are always very friendly and welcoming when we visit and keen to let us know how mum has been and what she's done or said since we last visited.

Reply from Ketan Patel, Managing Director at Westcroft Nursing Home

Thank you for your review and kinds. It's a pleasure to look after Mum here at Westcroft.

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Review of Westcroft Nursing Home from S P (Friend of Resident) published on 17 June 2025 Submitted via Website
Overall Experience

Dad is really well looked after at Westcroft and staff/managers are very respectful and caring of everyone's individual needs. Permanent staff get to know everyone quickly and are very welcoming when visiting, and can't do enough for you.

Reply from Ketan Patel, Manas at Westcroft Nursing Home

Thank you for your review and kinds. It's a pleasure to look after Dad here at Westcroft

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Review of Westcroft Nursing Home from K S (Son of Resident) published on 7 March 2025 Submitted via Website
Overall Experience
Lovely staffs , you can see they care for all the residents. They look after my mum really well. The warm atmosphere is also one of their quality that we like.
Very secure facility , they always try to have an activity for the residents .
They have made mum Christmas a great one for her too.

Thank you so much for what you do and continue to do so

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you so much for your kind words. Its a pleasure to look after Mum here.

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Review of Westcroft Nursing Home from A E (Daughter of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

When my mum came to westcroft she was very poorly due to not eating properly, she soon started eating when she was presented with lovely home cooked food in her words proper food, staff are very caring and are always pleased to help both residents and their family. The rooms are very homely and clean, you can tell the residents are happy. I can honestly say mum couldn't be in a better place.

Reply from Ketan Patel, Managing Director at Westcroft Nursing Home

Thank you for your kind words . It is a pleasure to look after Mum here.

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Review of Westcroft Nursing Home from Tracy B (Relative of Resident) published on 16 January 2025 Submitted via Website
Overall Experience

It's such a lovely friendly nursing home. Brilliant management and staff. The care is lovely. Everyone is friendly. You are made to feel very welcome. Nothing is too much trouble. Everyone is looked after professionally with compassion and dignity.

Reply from Ketan Patel, Managing Director at Westcroft Nursing Home

Hi Tracy. Thank you very much for your kind words and review. Very much appreciated.

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Review of Westcroft Nursing Home from Val F (Daughter of Resident) published on 27 November 2024 Submitted via Website
Overall Experience

Lovely home, really lovely staff and a homely atmosphere. Food is varied and very good. An amazing range of activities, great social media page which shows all the activities that the staff do with the residents - and very good informative bi-monthly newsletter. I spend a lot of time there with my mum and visiting Westcroft is a pleasure. Communication is very good and everything is open and above board. I thank God for Westcroft and all their staff and for the many people who recommended the home to us.

Reply from Ketan Patel, Managing Director at Westcroft Nursing Home

Thank you very much for your kind words. It is a pleasure to look after Mum here at Westcroft.

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Review of Westcroft Nursing Home from J B (Niece of Resident) published on 18 November 2024 Submitted via Website
Overall Experience

My aunt unfortunately was unable to eat or drink a lot but it was always available if she wanted it. She was always well cared for and kept clean, the staff were very caring and supportive to the family.

Reply from Ketan Patel, Managing Director at Westcroft Nursing Home

Thank you for your kind words. It was a pleasure to look after your Aunty here at Westcroft.

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Review of Westcroft Nursing Home from S B (Daughter of Resident) published on 18 September 2024 Submitted via Website
Overall Experience

My dad went into Westcroft after not eating for 10 days and only sipping water. He's started to eat and drink and really coming out of his self, he's been in a hospital bed for over 2 months and after a week in Westcroft with excellent care and attention, he was out in the communal area yesterday. I couldn't believe my eyes, what a fabulous achievement of care. Thanks to Westcroft staff he's eating again and drinking, it's a miracle. So happy and looking forward to his ongoing recovery, thank you.

Reply from Ketan Patel, Managing Director at Westcroft Nursing Home

Hi. Many thanks for your kind words and review.

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Review of Westcroft Nursing Home from Karen M (Daughter of Resident) published on 4 September 2024 Submitted via Website
Overall Experience

All staff are very welcoming at all times. Able to get mum into a routine of personal care, which I was unable to do. Mum seems settled and happy. Very happy with the outcome. A big thank you to all. It was a hard decision to send mum to respite, but feel really confident with the home.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you. It was a pleasure to look after mum. We look forward to having her here again.

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Review of Westcroft Nursing Home from Gerwyn J (Son of Resident) published on 3 July 2024 Submitted via Website
Overall Experience
The staff are amazing, always very content and helpful.
Entertainment days/events/activities help the residents from day-to-day normality.

The premises/rooms are kept clean, food quality seems good with a variety of dishes to please all.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you very much for your kind words and comments.

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Review of Westcroft Nursing Home from Susan L (Daughter of Resident) published on 2 July 2024 Submitted via Website
Overall Experience

Such a beautiful clean and homely home, my dad has been there since March and he loves it there. Since going in as a resident Dad has come on loads after being very poorly, his meals are always well balanced freshly made in the kitchen no microwave meals like in some homes. There are always activities, entertainment, physio etc going on daily. The management and staff are absolutely amazing. Thank you so much for everything you do for Dad we really appreciate everyone.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you very much for your kind words and comments.

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Review of Westcroft Nursing Home from J C (Daughter of Resident) published on 11 March 2024 Submitted via Website
Overall Experience
Westcroft Care Home is like one big happy family.
The staff are exceptional and nothing is too much trouble.
The food is 5 star and everywhere is so very clean, there are lots of different activities run by 2 brilliant activity coordinators.
Excellent washing and ironing services.

My mum loves it here and l can rest assured she is being very well looked.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you for your kind words and review. Your response will be passed on to all staff.

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Review of Westcroft Nursing Home from Garry B (Son of Resident) published on 28 February 2024 Submitted via Website
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Like I believe the majority of children who face the challenge and worry of finally admitting that your parent's care needs cannot be met by yourself alone and that you need help. After the process of finding Westcroft and getting Dad settled in, I can truly say that he is very happy and content.
The lovely ladies and gents at Westcroft are always helpful and nothing is too much trouble for them. The home has a social media page which I find really useful to see the day's events, and if not able to visit Dad I can always see him on the page.
The home is always clean and tidy, the staff are brilliant to him, and he has always enjoyed the meals cooked for him. Communication on personal matters and health are always communicated very quickly to you.

Although not the best communicator in the world that my dad is, I believe him to be happy and content at Westcroft.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Thank you very much for your kind comments made.

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Review of Westcroft Nursing Home from P E (Daughter of Resident) published on 17 August 2023 Submitted via Website
Overall Experience

Westcroft Nursing Home has a warm and welcoming atmosphere. Dad settled in well and enjoyed his stay there. The staff kept him lovely and clean and cared for him well. Dad's room was lovely and clean too. I'd just like to say a big thanks to everybody who looked after Dad whilst having a respite stay at Westcroft.

Reply from Ketan Patel, Director at Westcroft Nursing Home

Hi Penny. Many thanks for your kind comments. Best wishes.

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