Care Homes Owned by 3AB Care Ltd in Leicestershire

My Mum was a resident of Brook House for almost 3 years and I couldn't have wished for a better place for her to be looked after. Brook House has a wonderful homely feel and is staffed by people who genuinely care about the residents and I'm thankful that Mum spent her final years there, being loved by a remarkable team who go above and beyond to ensure that residents get the best possible individual care.

She was very happy there, she kept the staff amused by her tales of her years in the army during the war, and on their toes when she wanted her mid morning coffee and newspaper, Everyone loved her to bits.She was a one off. Thank you from the bottom of my heart, keep up the wonderful care you give

After viewing other homes before choosing, I am happy the the decision to choose Harley House was the right one.

My sister-in-law has been at the Willows nearly 4 years. Throughout this time she has received great care, is happy there and feels safe. We don't have any worries about her, and any situations that may arise, the home contacts us to make us aware. She has done more in the last four years than when she was at home, a bit of a recluse after the death of her husband.

Fabulous care home mum is very happy there I've looked at a lot of care homes but nothing compares to brook house it's so homely and all of the carers and staff and management are awesome and the dinners are amazing

The care home feels like a genuine kind of comfortable place. The staff are friendly and patient and they clearly care about the people who live here and not just their job. Residents are treated with respect and warmth and there is a real sense of community. Its a place where people feel safe, supported and truly at home. Overall this care home is well organised which creates a safe place to live for people.

My mum was in the Willows from March 2025 until December 2025 when she sadly passed away. In that time me and the family were very please with the care she received. She came to the Willows because she needed nursing care and because her condition meant she was never going to get better, we felt she was better in herself than in the previous home. She was always clean she loved the food and she seemed as happy as she could be. We will always be grateful to the staff at the Willows and would recommend the Willows to anyone.

My mum in law was a resident at The Willows Care Home Shepshed for 5 years. In all that time, she was treated with the upmost respect, and it became her home. The staff were all very kind and attentive to her needs. It was a happy place for her, and she liked to be in the lounge with the other residents and staff. If anyone asked me to recommend a care home for their loved one, I would certainly recommend The Willows.

I am so pleased with the standard of care my grandmother recieves at this nursing home. She is always smiling and looks presentable whenever I've visited. It brings me so much comfort that she is happy and her needs are being met. The staff are all so friendly and very welcoming too. The home is always clean and well kept. Very grateful to everyone that keeps this wonderful home running smoothly.

I could not praise them enough

From the activities team who are always looking for ways to enrich residents daily lives by trips to garden centres, visits from singers, local school children visiting, baking sessions, quizzes, arts and crafts to just spending time listing to residents talk about their memories nothing is too much.

All I can say is keep up the good work everyone.

Her room at Brook House is warm and comfortable as are the residents' lounges; the home cooked food is tasty and nourishing. When a parent has dementia and needs full time residential care it is so reassuring to know they are well looked after. I wouldn't hesitate to recommend Brook House to anyone considering residential care for a loved one - five stars across the board from me.

I cannot speak highly enough of the care at Brook House. They operate with the highest of standards whilst maintaining a genuine family atmosphere. The attention to detail for individual needs is second to none. They are not only superb with day to day care; cleanliness, excellent home cooked meals, activities etc but they pull out all the stops when ill health strikes. My father suffered a stroke, which was detected early by the attentive carers, which gave him the best chance for a good recovery. The after care he received vastly improved his recovery. As his dementia progressed, his care was adapted to meet his needs, whilst still being super supportive, kind, encouraging and respecting his dignity. Brook House is led by an amazing leadership team and their genuine care spreads throughout the home. When visiting, it is like seeing friends, from the housekeeping side to the carers and office. I have always felt I can ask for advice on any matter. 10/10 from me

As a relative of a resident, choosing the best place for your loved one feels daunting. I wish I could have cared for her myself but I feel confident that Brook House was the next best thing. Thank you to you all!

Thank you again.

The care my mum received was great, the staff caring and patient and the food excellent. We needed care quickly and the home helped out with respite care. We knew my mum was safe and cared for 24 hours a day.

A very good care home. All the staff are wonderful and very friendly. The home is very clean. The food is excellent with a great selection. Lovely garden. A warm and friendly welcome on arrival. The activities are really fun and happy for everybody.

Ivan passed away in the home in August 2025. Again the staff were excellent in their care for him during this time and so kind to us as well.

I would not hesitate to recommend Brook House to anyone looking for the best care of a loved one.