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Care Homes Owned by BCOP in West Midlands

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by BCOP in West Midlands

Only the locations & reviews in West Midlands for BCOP are showing below.

View the details of all 3 locations (with 162 reviews) owned by BCOP

BCOP Locations in West Midlands (3)

 - Browse 3 Care Homes owned by BCOP in West Midlands
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Robert Harvey House
Hawthorn Park, Handsworth Wood, Birmingham B20 1AD 
9.8 59 reviews
Robert Harvey House, Birmingham, West Midlands
"After mum was looked after in her own home it was with difficulty that we decided the time had come that mum needed residential care. All…"   Read all 59 reviews
  • from £1,000 / week
  • 52 Rooms
Location Type Care Home

Located in a quiet cul-de-sac in Handsworth Wood, Robert Harvey House gives care and support for those who require nursing care. Especially equipped for individuals living with dementia, all 46 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care
Neville Williams House
8-14 Greenland Road, Selly Park, Birmingham B29 7PP 
9.7 45 reviews
Neville Williams House, Birmingham, West Midlands
"My husband has been residing at Neville Williams for over 6 years. In that time I can honestly say his care has been outstanding. Both…"   Read all 45 reviews
  • from £1,000 / week
  • 50 Rooms
Location Type Care Home

Neville Williams House provides nursing care and is located on a quiet road in Selly Park, very near the park itself and a short walk from the Pershore Road. It has its own 12-bed specialist dementia ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Learning Disability Care
  • Mental Health Care
Anita Stone Court
20 Moor Green Lane, Moseley, Birmingham B13 8ND 
9.6 58 reviews
Anita Stone Court, Birmingham, West Midlands
"My husband has been a resident for nearly 6 months now, I am so glad he is there as all of the staff are fantastic, they always have a…"   Read all 58 reviews
  • from £1,000 / week
  • 33 Rooms
Location Type Care Home

Anita Stone Court provides nursing care to those aged over 60, with a high proportion of residents living with dementia. It is located on a leafy road in Moseley, near Highbury Park and about a 15 ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Mental Health Care

BCOP Reviews in West Midlands (162)

9.7

BCOP has a Group Review Score of 9.7 (9.718) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to BCOP must have a Review Score.

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Review of

Anita Stone Court

from Amanda A (Daughter of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I've found the quality of care for my father is more of a high standard with this manger and care manager. Always ready to help, approachable, concerns are addressed immediately. The staff are great, nurses are hard working and knowledgeable and my dad is well looked after.
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Review of

Neville Williams House

from John C (Wife of Resident) published on 5 March 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care home is friendly and caring. My husband has been attending day care twice a week since November. He seems settled and happy there.
Everyone is so caring and look after him really well.
The care home organised a valentines lunchtime meal recently. It was lovely and the decorations looked
beautiful. Everyone at the home worked hard to make it a success and ensure everyone enjoyed it.
Reply from Amy Beasley, General Manager at Neville Williams HouseThankyou for your review we are really pleased your husband is enjoying our day care service and that you were able to participate in our recent valentines event. The team work hard on events to ensure they are enjoyable for all residents and visitors .
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Review of

Neville Williams House

from Peter F (Husband of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife went into the home some weeks ago (the most time we have been separated in 62 years of marriage). The carers in the home really do care and as I visit every day I feel very confident that I am leaving her in the best possible hands. As I usually stay during the lunchtime I cannot believe how
wonderful the meals are and how considerate everybody is in helping those who have difficulty in eating.
Reply from Amy Beasley, General Manager at Neville Williams HouseThankyou for your lovely review its wonderful to hear the positive experience you have had whilst visiting during a lunch time . We are glad the meals are enjoyable and welcome any feedback from yourself as a visitor on the service we offer .
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Review of

Neville Williams House

from Patricia F (Wife of Resident) published on 3 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been residing at Neville Williams for over 6 years. In that time I can honestly say his care has been outstanding. Both physically and mentally. I cannot praise all of the staff enough. They are like family. Thank you Neville Williams.
Reply from Amy Beasley, General Manager at Neville Williams HouseThankyou for your kind review we are happy to hear you are so pleased with the care your husband receives
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Review of

Neville Williams House

from D D (Daughter of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mother was a resident at Neville Williams House from Oct 2024 until Feb 2026 when very sadly she passed away. Mom was on Bluebell dementia unit. She had a lovely room which overlooked the beautiful garden, which we often walked around together. Mom settled fairly quickly onto the unit and the
staff welcomed her and treated her with dignity and respect from the very first day she arrived. I was anxious and concerned about how mom would settle , however after the first few weeks mom settled really well and was cared for very well. As a family we visited regularly and we got to know all the staff who were kind and caring to her. Sadly she had a fall 3 weeks ago and was admitted to hospital. She had a very traumanitc time in hospital and we as a family chose for her to return to NW. The care she received in the last 3 weeks of her life was outstanding! All the staff treated her so well as if she was a member of there own family as well as supporting us. THANK YOU TO ALL
Reply from Amy Beasley, General Manager at Neville Williams HouseThankyou for your review we understand that end of life care is such a difficult period for yourselves as family members . The staff care really does come from the heart and we genuinely do care and you become part of the Neville Williams family. Thankyou for allowing us to be part of moms journey
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Review of

Anita Stone Court

from Jane B (Wife of Resident) published on 27 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been a resident for nearly 6 months now, I am so glad he is there as all of the staff are fantastic, they always have a smile & say hello, & he is so well looked after. After caring for him myself for 2 1/2 yrs on my own, I now feel more relaxed & back to being his wife &
not his carer. I can't recommend Anita Stone Court enough, everything about it is amazing. A big thank you to everyone there.
Reply from Carla Smith, General Manager at Anita Stone CourtThank you so much for taking the time to share such a heartfelt review.
As Manager, it is incredibly moving to hear you say that you feel like a wife again. That is exactly what we hope to achieve - giving families peace of mind so they can focus on simply being husband and wife, rather than carer and cared for.
Your kind words about our team mean a great deal to me. I am extremely proud of every member of staff, and I will make sure your lovely feedback is shared with them all. They work tirelessly to provide compassionate, dignified care, and it is wonderful to know that this is being felt and appreciated.
Thank you for trusting us with your husband's care. It is a privilege to support you both.
Kind Regards
Carla Smith
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Review of

Robert Harvey House

from Catherine M (Daughter of Resident) published on 17 February 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After mum was looked after in her own home it was with difficulty that we decided the time had come that mum needed residential care. All our anxieties and worries have been addressed. Mum is so happy here and continually entertained and treated as family. We cannot thank the staff enough for the care
and love they show to mum.
Reply from Anthea Reid, Manager at Robert Harvey HouseThank you so much for your kind and thoughtful words. We understand how difficult the decision to move a loved one into residential care can be, so it truly means a great deal to know that we were able to ease your worries and support both you and your mum through this transition.
We are delighted to hear that your mum is happy, enjoying the activities, and feels part of our family - that is exactly the environment we strive to create every day. Your appreciation will be shared with the whole team, who are passionate about providing compassionate, person-centred care.
Thank you again for placing your trust in us and for taking the time to share your experience.
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Review of

Neville Williams House

from Paul R (Friend of Resident) published on 5 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend was in urgent need for a Nursing home and after researching online , speaking to the managers and then visiting the homes I felt 100% comfortable that Neville Williams was the best place .
From the first day the staff showed a full understanding of what was required to look after their new
" client ".
The rooms had everything that was needed to care , the facilities for health and wellbeing were excellent.
The complete staff team worked together to make my friends stay as enjoyable and comfortable as possible.. I cannot thank this team enough.
Reply from Amy Beasley, General Manager at Neville Williams HouseThankyou for your review we are pleased we were able to offer reassurance and support during this difficult period. We enjoyed caring for your friend and being part of his journey .
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Review of

Robert Harvey House

from M W (Daughter of Resident) published on 19 December 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I want to express my sincere appreciation to the whole team including the manager Anthea at the care home for the incredible support they gave me and my dad during a very stressful time. After he left intensive care, I struggled to find somewhere suitable where he could have his own room and the right
level of independence whilst still being well looked after. The staff here were so quick to help, fitting us in around their busy schedule and making everything as easy as possible.
The home is spacious, fully equipped, and offers plenty of freedom for residents and visitors, with different areas to relax beyond their rooms. My dad's room is generous, comfortable, and gives him the privacy and dignity he needs. The staff are always present, responsive, and genuinely caring, which has given me so much peace of mind.
I'm truly grateful for their kindness, professionalism, and support. They made a difficult transition so much easier, and I couldn't have asked for a better place for my dad!
Reply from Anthea Reid, Manager at Robert Harvey HouseThank you so much for taking the time to share your experience. We are truly touched by your kind words and are delighted to hear that you and your dad felt supported during such a challenging time.
Our team, strives to provide care that balances independence, comfort, and dignity, and it means a great deal to know that this made a positive difference for your dad and your family. We are so glad that the facilities and the care provided helped make the transition easier and provided you with peace of mind.
Your feedback is greatly appreciated and will be shared with the whole team-it will surely brighten their day. Thank you again for your trust and for choosing our home for your dad's care.
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Review of

Neville Williams House

from C K (Daughter of Resident) published on 13 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad moved to the wonderful secure dementia unit at Neville Williams house in early 2025, as a broken hip and his advancing dementia meant he needed more support. From the very first day on Bluebell Walk, he was treated with respect and dignity and made to feel like he belonged there - and we as a family
felt welcome. As I got to know the carers, I knew that he was in safe hands. They took the time to listen to us and to get to know how Dad liked to be treated and what was important to him. One carer told me "don't worry, we are his family now" - and that sums it up very well, it does feel like a big family!
Dad had 9 happy months there and clearly felt safe. Aided by the staff, he had a good daily routine, spending lots of time in the lovely bright communal area. Every single member of staff acted with care and compassion. Even in challenging situations, we witnessed only patience and dignified treatment. The end of life care was unbelievably compassionate. The team do an amazing job!
Reply from Amy Beasley, General Manager at Neville Williams HouseThankyou for taking time to review Neville Williams, it is wonderful to hear your feedback and that you felt dad was well cared for. We pride ourselves on providing passionate care that also extends to you as family members. Dad was certainly part of the family and will be missed by us all .
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Review of

Robert Harvey House

from R S (Daughter of Resident) published on 9 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff which includes the Manager, Anthea, and the Admin staff Tia have been very supportive in providing information and advice to myself and also my father. The nursing and care staff are attentive and caring towards my mum's needs and always kind and respectful to my mum and family. The room
my mum is in is very peaceful and calming particularly in view of my mum's terminal illness.
The meals are always healthy, varied and clearly much care is taken to ensure variety in meal choices. There are also additional options if needed. The catering staff again are kind, caring and always helpful, this has greatly helped me whilst visiting my mother and also reassuring to know that my mum, whose appetite is good despite her health, is eating the meals at Robert Harvey House.
The ability to visit during the day has been extremely beneficial to my mum, as visitors including myself can visit during these flexible times.
Thank you to all the staff at Robert Harvey House for their care and kindness.
Reply from Anthea Reid, Manager at Robert Harvey HouseThank you so much for taking the time to share such kind and thoughtful feedback about your experience at Robert Harvey House. We are truly heartened to know that both you and your father have felt supported by our team. It means a great deal to us to hear that your mum is receiving attentive, respectful care, especially during such a difficult time. We're also pleased that her room offers a peaceful and calming environment, and that our flexible visiting hours have helped you stay close and connected. Your kind words about our meals and the efforts of the catering team are greatly appreciated, and we're glad to hear your mum is enjoying her food and feeling well cared for. On behalf of everyone at Robert Harvey House, thank you again for your heartfelt message. It is our privilege to support your mum and your family
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Review of

Neville Williams House

from Nicola H (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the moment we looked round Neville Williams we knew he would be in good hands. When he needed more help in May 2025, the care home lived up to all our expectations. I visited every morning and my mother every afternoon and the carers, cleaners, cooks, activity staff, laundry service, maintenance
staff, managers etc have always had a smile on their faces and been kind and considerate to everyone. They would always stop to talk to him showing genuine interest in what he had to say. The carers and nursing care were phenomenal. The longevity of the carers at NW just goes to show what a lovely nursing home it is, or they'd leave! If my father had a medical issue, the nursing staff would contact the GP Practice, get a response the same day and start new medications straightaway when required. They always listened to our concerns and his end of life was as calm and dignified as anyone could wish for. He really was in the best place and that's Neville Williams. I thoroughly recommend it.
Reply from Amy Beasley, General Manager at Neville Williams HouseThankyou for your feedback it is heart warming to hear such positive experience , all the staff at the home strive to ensure that the standard of care is of the highest level and staff genuinely care. Thankyou for allowing us to be apart of your dads journey and becoming part of the Neville Williams family.
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Review of

Anita Stone Court

from B M (Son of Resident) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was at Anita stone court for more than 6 months. She was looked after with empathy and kindness. The nurses and carers cared for her with patience and understanding. My father and all of us are very grateful and would whole heartedly recommend Anita stone court nursing home.
Reply from Carla Smith, General Manager at Anita Stone CourtThank you so much for taking the time to leave us a review. I can't express how important your feedback is to us as a team and our organisation as a whole. We strive to show the kindness, dignity, respect and compassion to each of our residents as though they are our own family. I am so very happy to see that this was evident to you. Thank you for choosing us to look after your mum, it is the greatest privilege.
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Review of

Anita Stone Court

from Norman A (Son of Resident) published on 29 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home where my dad is currently staying has improved the quality of the food and choice than offered previously.
Reply from Helen Gore, CEO at Anita Stone CourtThank you so much for taking the time to leave a review, and I'm so happy to hear that you feel we have improved - we are always looking for ways to enhance our service and deliver the very best. If there are any other areas that you feel are still not what they could be for your dad, please do let us know. It is only when we have detailed input from families that we can be sure we are getting it right for each individual resident in our homes.
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Review of

Robert Harvey House

from Pauline R (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was only a resident of Robert Harvey House for just over 24 hours before she passed away. Despite that short period of time we were made to feel part of the Robert Harvey House family as soon as we set foot through the door. All the staff showed immense care and empathy which was not only directed
towards their residents but included all visiting friends and family. This is the second time that we have sent a member of our family to RHH and both times the care has been outstanding.
Reply from Anthea Reid, Manager at Robert Harvey HouseThank you so much for taking the time to share these kind words during such a difficult time for you and your family. Please accept our heartfelt condolences on the loss of your mum.Although her stay with us was short, it means so much to know that you felt welcomed and supported as part of our Robert Harvey House family. Our team is dedicated to providing care, comfort, and compassion not only to our residents but also to their loved ones, and we are humbled that this was felt by your family. We are truly honoured that you chose Robert Harvey House again for your loved one's care, and we will share your thoughtful words with our staff-they will be deeply touched.
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Review of

Neville Williams House

from Caroline M (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has only been in Neville Williams for three weeks (previously in another care home for over 2 years where we never felt dad was really safe and cared for)
Since dads arrival at NW we can finally see the level of care we had always hoped he would receive. The difference is like night and day. We
finally feel he is in safe hands.
The home is spotless, feels really homely, and every single member of staff we have met is resident focussed. Residents aren't just left in their rooms or beds, they are up, clean, shaved etc and involved in what's going on, whether it's tea out in the garden or in the lounge with other residents with staff to hand. Staff are positively interacting with the residents, and it's so lovely to see. As a family we visit approx 3 times a week, and we've never found dad just left to his own devices, he's always involved somewhere.
Dad was discharged from hospital on end of life care, but the team have helped him improve massively. We are so happy to have found NW.
Reply from Amy Beasley, General Manager at Neville Williams HouseThankyou for your wonderful review it is so heart warming to hear the positive experience you feel now your father is being cared for at Neville Williams . Our aim at the home is to provide a caring environment where we engage with our residents and really get to know them, are staff genuinely care and i believe this is evident from your experience. Please remember our door is always open if you have any questions or feedback . Thankyou for allowing to care for your father
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Review of

Anita Stone Court

from Vince C (Son of Resident) published on 18 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Manager and her colleague have been fantastic and a credit to the organisation. They have been fundamental in driving the social services to secure an effective resolution for my mother.
Reply from Carla Smith, General Manager at Anita Stone CourtThank you so much for your kind and thoughtful words. We're truly grateful for your feedback. It means a great deal to us to hear that you've had such a positive experience with our care team and management. We're incredibly proud of the dedication and compassion shown by our colleagues every day, and its wonderful to know that this has made a real difference for both you and your mum. We're especially pleased to hear that you felt supported during the process with social services and that your mum is happy with the care she's receiving, that's exactly what we strive for. Thank you again for taking the time to share your experience. Your support and trust mean everything to us.
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Review of

Anita Stone Court

from Barbara C (Wife of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came into Anita Stone Court after being at home for several years. The care he has is well beyond expectations. Calm serene atmosphere. Always greeted by staff and made welcome. I am better now that I am a wife not a carer.
Informative and efficiently very approachable.
Reply from Carla Smith, General Manager at Anita Stone CourtThank you so much for your touching and generous review. It means the world to us to know that the care your husband is receiving has not only met, but gone beyond your expectations.We truly appreciate the trust you placed in us after caring for him so lovingly at home for so many years. Knowing that you now feel at peace and able to simply be his wife again is exactly what we hope to achieve for all families who come into our care.We're also so pleased to hear that you find the home calm and welcoming, and that our team make you feel comfortable and supported every time you visit. The warmth and kindness you've shown us are genuinely appreciated. Please know that we are always here for you and your husband. thank you again for your kind words and being part of our community.
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Review of

Anita Stone Court

from Joyce W (Wife of Resident) published on 4 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've found that Anita Stone Court has been fabulous with the care of my husband. The carers, nurses and manager know all residents personally and so their utmost to make sure the residents' needs are met to a high standard.
Reply from Carla Smith, General Manager at Anita Stone CourtThank you so much for taking the time to share such kind words about the care your husband is receiving at our home. We are truly delighted to hear that you are happy with the support we provide and that you feel confident in the way out team understands and meets his needs.It means a great deal to us that you see we are looking after him to a high standard, and we're especially grateful for your recognition of the efforts made by our team. Your words are a wonderful encouragement to our whole team, who work with dedication and compassion every day.
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Review of

Neville Williams House

from L W (Son of Resident) published on 3 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mom was a unique character who cared for all more than herself. Neville Williams House returned this favour to my mom. They gave a special sould a special space to take her last breath. What they have done with their garden is so lovely and was the perfect space for my mom to be connected to nature
which made her so happy. I couldn't of wished for a space and a caring community which is at Neville Williams House. From cleaners, health care assitants to nurses they are so incredible.
Reply from Amy Beasley, General Manager at Neville Williams HouseThankyou for your lovely words you mom was a unique lovely lady and it was a privilege to be part of her journey . We are pleased mom enjoyed the gardens and she had that connection to nature and outside space which was so important to her . Our door is always open and we welcome feedback on the service we offer .
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Awards / Recognitions (2)

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