Care Home Owned by Adept Care Homes Ltd in Leicestershire

Her mind was very accepting of her new accommodation and she has been very happy there for the past 4 weeks.

a professional reception/ Team who booked me in for my visit.
I then went through the corridor to find my friends relative and was able to see some of the rooms en route which were spacious, bright and immaculate.
I was able to wander around the kitchen garden, with tables, sitting areas and is clearly tended and loved.
It was an enjoyable and refreshing visit to be in this lovely place.
Hats off to the team who were friendly and professional.

has been nothing short of wonderful-caring, compassionate, and genuinely dedicated to ensuring my father's needs are fully met. They've taken the time to understand him not just as a patient, but as a person. His medical and personal care have been handled with professionalism and real kindness, which has given us such a relief.
What has truly stood out, though, is the way they've supported him socially as well. They've made sure he stays engaged and connected, and that he never feels isolated or left out. That kind of attention to emotional and social wellbeing is something you can't put a price on.
I'm deeply grateful to everyone at Moat House for the respect, dignity shown to my Father

I would definitely recommend Moat House if you have to make this difficult decision.

with respect. We were very lucky that mum actually wanted to be in a care home to be looked after, and have company. All the staff are fantastic, positive, caring and encouraging. With so many activities including outings mums days are full and happy. Mum has compared the Moat House with a warners hotel which is where she will be happily spending the rest of her days! Thank you all.

was soiled on toilet seat. Also mum is paying a lot of money, it should be better.

of) of her room, the stained carpet and the smell of urine (twice). When you complain something is done. There is a noticeable lack of staff compared to 2 years ago.

a delicious daily menu ( we say 5 stars all-inclusive) and the most fabulous activities team organising daily activities and entertainment. I visit most days and always walk away knowing he is in the best place for him. Lucky to have the moat house on our doorstep.

kept him regularly supplied with cups of coffee! Dad didn't really want to move into a care home, but he was impressed with Moat House and we both felt all his needs were met, he received the best care and more than anything he was treated as an individual.

which can be a roller coaster illness but staff were always patient even when he had an off day. Management always available which was a plus.

anecdotes of a former player. A Slideshow brought back happy memories of the football care in the community.