Adept Care Homes Ltd in Derbyshire | 3 Care Homes

Review of
The Old Vicarage
from C M (Daughter of Resident) published on 29 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum has veen staying at The Old Vicarage since December 2025. The home is warm, welcoming and spotlessly clean. The staff are wonderful, nothing is too much trouble, the food is good quality and my mums room is light, bright and airy, any issues are resolved quickly and efficiently and the communication

is always forth coming and appropriate. Bronwyn, ellis and kacy are really caring. I am always made to feel welcome and part of The Vicarage family! I hav found every member of staff to be compassionate, hard working and dedicated to make the residents life happy and to feel safe, in a place they can call home.

Reply from Michelle Chambers, Admissions Manager at The Old VicarageThank you so much for your heartfelt review! We are truly delighted to hear that your mum feels at home at The Old Vicarage. Our team works tirelessly to ensure that every resident receives the care and support they deserve. We're glad to know that you appreciate the welcoming atmosphere, cleanliness, and quality of food. It's wonderful to hear that you feel like part of our Vicarage family, as we strive to create a warm community for both residents and their families. If there's anything else we can do to enhance your mum's experience, please don't hesitate to reach out. Your kind words motivate us to keep providing the best care possible!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Old Vicarage
from L A (Daughter of Resident) published on 27 January 2026 Submitted via Postal Card • Report

Overall Experience

The Old Vicarage is a excellent care home all the staff are very kind and helpful and caring to everyone not only to residents but to their families as well, its very clean and the food is very good, lots of choice and it always looks delicious. I am so pleased my dad is at The Old Vicarage, he seem

very happy, there is always something for the residents to do, they take them out and have special days out.

Reply from Michelle Chambers, Admissions Manager at The Old VicarageThank you so much for taking the time to share such a lovely review. We're truly delighted to hear how happy your dad is at The Old Vicarage - that means a great deal to all of us. Our team works hard to create a caring, welcoming environment not only for our residents but for their families too, so your kind words about the staff, cleanliness, food, and activities are very much appreciated. It's wonderful to know that the outings and special days are being enjoyed. Thank you again for your trust and support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Old Vicarage
from Maureen C (Niece of Resident) published on 15 January 2026 Submitted via Postal Card • Report

Overall Experience

Our first impression of The Old Vicarage was wow! What a lovely airy place it is. Welcomed by very friendly staff, clean and tidy and happy and relaxed atmosphere. Uncle had been living alone for many yrs we felt that @ 96 years old he needed some help. We couldn't have chosen better for him. He's come

out of his shell and he mixes with the other guests, (we call them guests) Its just like a luxury hotel, staff are wonderful, very attentive and efficient on all fronts. Uncle calls The Old Vicarage his home, we are so glad we chose to bring him here and so is he. Thank you for everything, we appreciate all you do.

Reply from Michelle Chambers, Admissions Manager at The Old VicarageThank you so much for taking the time to share such a lovely review. We're delighted to hear that your first impression of The Old Vicarage was a positive one and that your uncle has settled in so well. It means a great deal to us to know that he feels at home, has come out of his shell, and is enjoying the company of others.
Your kind words about our team, the atmosphere, and the care provided are truly appreciated and will be shared with the staff, who work very hard to make The Old Vicarage a welcoming and supportive place to live. We're honoured that you entrusted us with your uncle's care and are so pleased that both he and your family are happy with your choice.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Douglas Court
from Joan W (Resident) assisted by family/friend published on 6 January 2026 Submitted via Postal Card • Report

Overall Experience

All the staff are very caring and keep an eye on me. There are lots of activities and I enjoy that. The ladies in the office are very thoughtful and friendly, and have encouraged me. My room is very nice, and I have had some pictures put up of my family, and brought some things from home.

Reply from Michelle Chambers, Admissions Manager at Douglas CourtThank you so much for sharing your kind words. We're truly glad to hear that you feel cared for and supported by our team. It's wonderful to know you're enjoying the activities and that our office staff have made you feel encouraged and welcome. We also love hearing that your room feels comfortable and personal, especially with your family photos and familiar items from home. Your happiness means a great deal to us, and we're grateful to be part of your journey.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kiwi House Care Home
from Caroline A (Daughter of Resident) published on 17 December 2025 Submitted via Website • Report

Overall Experience

Both of my parents have been residents at Kiwi House for 18 months now, and I am delighted with the flexibility shown by the management and senior caregivers of the home. This flexibility has allowed them to stay together despite one needing memory care and one not. The rooms are lovely and spacious

with room for their personal effects. The caregivers are unfailingly friendly and pleasant with big smiles. They always greet residents by their first names. My parents love the little garden with the path around it. There are many activities for them to join in if they want to, and a special celebration with a singer included "their" chosen songs because it was their anniversary. It seems as if management and caregivers really do know each individual's needs and situation and are responsive and supportive towards family members if there are any issues or questions.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kiwi House Care Home
from Deborah A (Daughter of Resident) published on 17 October 2025 Submitted via Postal Card • Report

Overall Experience

My mum Margaret loves Kiwi House and all the staff. The Kiwi staff gave my mum a brilliant 90th birthday. I will give this care home 5-star ratings. They look after the residents 100%. The home is very clean and tidy, and the food is lush. I am so happy my mum is in here; she gets the help and love

of all the staff.

Reply from Michelle Chambers, Admissions Manager at Kiwi House Care HomeThank you so much for taking the time to share your kind words. We're absolutely delighted to hear that your mum, Margaret, had a wonderful 90th birthday with us.
Your trust means everything. Please do let us know if there's ever anything more we can do to make Mum's stay even better. From all of us at Kiwi House, thank you - and happy 90th again to Margaret!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Old Vicarage
from June S (Daughter of Resident) published on 7 October 2025 Submitted via Website • Report

Overall Experience

Mum was happy here and very well cared for. The staff were very attentive and had her best interests at heart when caring for her. They kept me up-to-date with any changes and always sought my opinion before making changes to her care plan. Her room was comfortable and tidy. Medical intervention was

requested promptly when required and I was informed at every stage. I want to thank all the staff for their care and couldn't have wished for a better environment for my mum to see out her days.

Reply from Michelle Chambers, Admissions Manager at The Old VicarageYour kind words are a true reflection of the dedication and compassion our team puts into their work every day, and we'll be sure to share your message with everyone - it will mean so much to them. We're honoured to have been a part of your mum's journey and to have helped make her final days as peaceful and dignified as possible.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kiwi House Care Home
from M M (Husband of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

Everyone very concerned to do their best for the residents. Sometimes- eg meals, staff change over pressure on staff. At mealtimes residents sometimes overwhelmed by food/drink etc.

Reply from Michelle Chambers, Admissions Manager at Kiwi House Care HomeThank you for your thoughtful feedback. We're so pleased to hear that you feel our team is committed to doing their very best for residents-that means a lot to us. We also appreciate your observations about mealtimes and staff changeovers. We understand how these times can feel busy and, on occasion, overwhelming for residents. Please be assured that we are continually reviewing our routines to make mealtimes calmer and more comfortable, and to support staff during changeovers so they can give residents their full attention. Your feedback helps us to keep improving, and we're grateful you've taken the time to share it.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Douglas Court
from Alan G (Husband of Resident) published on 1 October 2025 Submitted via Postal Card • Report

Overall Experience

My daughters and I feel extremely comfortable that Beryl is being so well looked after at Douglas Court. I am extremely lucky to have been given a permanent room here for her.

Reply from Michelle Chambers, Admissions Manager at Douglas CourtThank you so much for your kind words. We're delighted to hear that you and your daughters feel comfortable knowing Beryl is so well looked after here at Douglas Court. It's truly our privilege to provide her with a permanent home where she feels safe, supported, and cared for. Your trust means a great deal to us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kiwi House Care Home
from Julie S (Daughter of Resident) published on 5 August 2025 Submitted via Postal Card • Report

Overall Experience

On 5th July Kiwi House held 'Kiwi Fest', a day festival of music and entertainment for the residents, and their family and friends. What a fantastic event. The music and entertainment were excellent and there was glitter stands, food stalls as well as singing and dancing. The garden was decorated with

streamers and balloons and the patio turned into a stage. It was fantastic because Kiwi provided us with such a happy relaxed environment to share fun times with our loved ones. I am sure an amazing amount of effort has gone into preparing and delivering the day, top marks! As well as this event, over the past 2 months Mum has had trips out to a riding school for afternoon tea and Newstead Abbey for a picnic, again lovely activities she has really enjoyed. All the staff we deal with are so helpful, kind and caring. I would recommend Kiwi House to others who may be looking for a care home that both cares and is a home.

Reply from Michelle Chambers, Admissions Manager at Kiwi House Care HomeThank you so much for your heartfelt review of our recent 'Kiwi Fest'! We are thrilled to hear that you and your loved ones had such a wonderful time enjoying the music, entertainment, and festive atmosphere we created for the occasion. We truly appreciate your acknowledgment of the effort our team puts into organising events and activities. It's fantastic to hear that your mum has also enjoyed her outings to the riding school and Newstead Abbey.Your kind words about our staff mean a lot to us; we are proud of the compassionate care they provide to all of our residents. Thank you for recommending Kiwi House to others-your support and trust in us are greatly appreciated.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Old Vicarage
from Nichole M (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report

Overall Experience

Having made my first review in September 2023 as my mum began her stay at The Old Vicarage, I'm sadly making my final review as mum has now passed away.

I cannot praise the staff highly enough for their dedication and compassion in mum's final weeks. What I failed to realise that this care and compassion

isn't just for the resident but encompasses the whole family. I'm in total awe of these amazing people and the work they do. This isn't
a job to them but a vocation.

Anyone considering a care home for a loved one should have no reservations in choosing The Old Vicarge.

Reply from Maree Leadbeater, Marketing Manager at The Old VicarageThank you so much for taking the time to share such kind words during what must be a very difficult time. It was an honour to care for your mum, and we're truly grateful that you felt supported as a family too. Your appreciation means a great deal to our whole team - caring is at the heart of everything we do, and messages like yours remind us why. Your mum will be remembered fondly by us all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Old Vicarage
from Elizabeth C (Daughter of Resident) published on 10 July 2025 Submitted via Website • Report

Overall Experience

We are so grateful for the care and affection our mum received from the amazing team at the Old Vicarage. She lived there for the last two years of her life as her Alzheimer's worsened and she needed more and more support. From day one, we saw a high level of professionalism from themanager, and the

rest of the team, but on top of good training, we saw good people who genuinely care for those living there. This care extended to us too, from helping us deal with the worry of having a parent move into a care home to ensuring we were supported (and had tea & biscuits!) as our mum reached the end of her life.

Reply from Maree Leadbeater, Marketing Manager at The Old VicarageThank you so much for your kind and heartfelt words. It was truly a privilege to care for your mum and to support your family during her time with us at The Old Vicarage. We're so glad you felt the warmth, compassion, and support from our team - it means everything to us. Your mum will be fondly remembered, and we're grateful to have shared those final years with her and with you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Douglas Court
from T H (Grandson of Resident) published on 7 July 2025 Submitted via Postal Card • Report

Overall Experience

I think Douglas Court Care Home is great. I am really happy that my gran is properly looked after. All the staff are very kind to her and it's nice to know that my gran is safe in the care home. Top marks to all the staff who work at Douglas Court Care Home.

Reply from Maree Leadbeater, Marketing Manager at Douglas CourtThank you so much for your kind words! We're delighted to hear that your gran is happy and well cared for at Douglas Court. Your feedback means a lot to our team-they work hard every day to make sure all our residents feel safe, valued, and at home. Top marks to you for taking the time to share this lovely review!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Douglas Court
from Philip C (Son of Resident) published on 18 June 2025 Submitted via Postal Card • Report

Overall Experience

Mother is more settled and content with the care she is receiving. There have been instances when an ambulance has been called resulting in trips to the hospital that thoroughly upset her but these have reduced.

Reply from Maree Leadbeater, Marketing Manager at Douglas CourtThank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear your Mother is more settled and content with the care she is receiving. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kiwi House Care Home
from J F (Daughter of Resident) published on 5 June 2025 Submitted via Postal Card • Report

Overall Experience

A beautiful home, more like a hotel.
Staff very very caring, receptionist lovely.
Every time I visit mum I am welcomed 100%.
The manager is lovely.
I would definitely recommend this home to family and friends - superb.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care HomeThank you for taking the time to leave a review for Kiwi House Care Home. We are so pleased to hear that you found our team to be very caring and welcoming. Thank you for recommending our home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Old Vicarage
from T W (Daughter of Resident) published on 15 May 2025 Submitted via Postal Card • Report

Overall Experience

A truly superb care home with wonderful staff. The manager and her team are so attentive, caring and professional. The rooms are good and well-cleaned. Dad has dementia and he is well looked after. We are always informed on any status and kept informed of everything. The staff from all departments really

do work together as a team, which is reflected in the care that all residents receive. There are a lot of activities and days out for the residents and a lovely garden to be in weather permitting.

Reply from Maree Leadbeater, Marketing Manager at The Old VicarageThank you for taking the time to leave a review for The Old Vicarage. We are so pleased to hear you found our team to be so attentive, caring and professional. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Douglas Court
from D L (Resident) assisted by family/friend published on 12 May 2025 Submitted via Postal Card • Report

Overall Experience

The food is good, especially breakfast and puddings. The carers are courteous and understanding with a good sense of humour. The home is kept clean. There are different activities to suit various abilities and tastes. It is well run and generally calm. The garden is well-maintained and accessible.

Reply from Maree Leadbeater, Marketing Manager at Douglas CourtThank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear you find carers are courteous and understanding, and that you find the activities to be varied to suit all. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
The Old Vicarage
from A T (Son of Resident) published on 30 April 2025 Submitted via Postal Card • Report

Overall Experience

My whole experience of the team at the Old Vicarage has been positive from the moment my mother visited them. We recently undertook a periodic review of her care and I was amazed at the detailed records and knowledge they have of every aspect of mums care. The whole team are caring, diligent and professional

in all their dealings with the residents. I could not be happier.

Reply from Lexie Jex, Marketing Assistant at The Old VicarageThank you for taking the time to leave a review for The Old Vicarage Care Home. We are so pleased that you have had a positive experience with us and that you find our team to be caring, diligent and professional. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Douglas Court
from Victor W (Son of Resident) published on 23 April 2025 Submitted via Website • Report

Overall Experience

Douglas Court take the Care Home description as it should be...it is a HOME, and they CARE. While there are many homes with more luxurious and expensive surroundings, furnishings etc. When we first called in at Douglas Court, we felt that this was the place, because it had a wonderful atmosphere. Both

my parents were here, until my mum died in April '23, and my dad stayed here until he 'left us' in April 25. The staff have been amazing, and very quickly became 'family'. I can't imagine he would have been happier in any other home (and I have been in quite a few others ).
Well done to all the staff for a truly excellent job!

Reply from Maree Leadbeater, Marketing Manager at Douglas CourtThank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you felt our home had a wonderful atmosphere and that you were happy to choose it as a place for both your parents. They will both be missed by our team and the other residents. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Review of
Kiwi House Care Home
from C S (Wife of Resident) published on 27 March 2025 Submitted via Postal Card • Report

Overall Experience

Very successful stay, comfortable and well look after good food.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care HomeThank you for taking the time to leave a review for Kiwi House Care Home. We are thrilled to hear your stay was successful and you thought the food was good. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Care Homes Owned by Adept Care Homes Ltd in Derbyshire

Adept Care Homes Ltd Locations in Derbyshire (3)

Adept Care Homes Ltd Reviews in Derbyshire (345)

The Old Vicarage

The Old Vicarage

The Old Vicarage

Douglas Court

Kiwi House Care Home

Kiwi House Care Home

The Old Vicarage

Kiwi House Care Home

Douglas Court

Kiwi House Care Home

The Old Vicarage

The Old Vicarage

Douglas Court

Douglas Court

Kiwi House Care Home

The Old Vicarage

Douglas Court

The Old Vicarage

Douglas Court

Kiwi House Care Home

Awards / Recognitions (14)

Loading

Loading

Loading

Care Seekers

Job Seekers