Adept Care Homes Ltd in Derbyshire | 3 Care Homes

Review of
Kiwi House Care Home
from Julie S (Daughter of Resident) published on 5 August 2025

Submitted via Postal Card • Report

Overall Experience

On 5th July Kiwi House held 'Kiwi Fest', a day festival of music and entertainment for the residents, and their family and friends. What a fantastic event. The music and entertainment were excellent and there was glitter stands, food stalls as well as singing and dancing. The garden was decorated with

streamers and balloons and the patio turned into a stage. It was fantastic because Kiwi provided us with such a happy relaxed environment to share fun times with our loved ones. I am sure an amazing amount of effort has gone into preparing and delivering the day, top marks! As well as this event, over the past 2 months Mum has had trips out to a riding school for afternoon tea and Newstead Abbey for a picnic, again lovely activities she has really enjoyed. All the staff we deal with are so helpful, kind and caring. I would recommend Kiwi House to others who may be looking for a care home that both cares and is a home.

Reply from Michelle Chambers, Admissions Manager at Kiwi House Care Home

Thank you so much for your heartfelt review of our recent 'Kiwi Fest'! We are thrilled to hear that you and your loved ones had such a wonderful time enjoying the music, entertainment, and festive atmosphere we created for the occasion. We truly appreciate your acknowledgment of the effort our team puts into organising events and activities. It's fantastic to hear that your mum has also enjoyed her outings to the riding school and Newstead Abbey.Your kind words about our staff mean a lot to us; we are proud of the compassionate care they provide to all of our residents. Thank you for recommending Kiwi House to others-your support and trust in us are greatly appreciated.

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Review of
The Old Vicarage
from Nichole M (Daughter of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

Having made my first review in September 2023 as my mum began her stay at The Old Vicarage, I'm sadly making my final review as mum has now passed away.

I cannot praise the staff highly enough for their dedication and compassion in mum's final weeks. What I failed to realise that this care and compassion

isn't just for the resident but encompasses the whole family. I'm in total awe of these amazing people and the work they do. This isn't
a job to them but a vocation.

Anyone considering a care home for a loved one should have no reservations in choosing The Old Vicarge.

Reply from Maree Leadbeater, Marketing Manager at The Old Vicarage

Thank you so much for taking the time to share such kind words during what must be a very difficult time. It was an honour to care for your mum, and we're truly grateful that you felt supported as a family too. Your appreciation means a great deal to our whole team - caring is at the heart of everything we do, and messages like yours remind us why. Your mum will be remembered fondly by us all.

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Review of
The Old Vicarage
from Elizabeth C (Daughter of Resident) published on 10 July 2025

Submitted via Website • Report

Overall Experience

We are so grateful for the care and affection our mum received from the amazing team at the Old Vicarage. She lived there for the last two years of her life as her Alzheimer's worsened and she needed more and more support. From day one, we saw a high level of professionalism from themanager, and the

rest of the team, but on top of good training, we saw good people who genuinely care for those living there. This care extended to us too, from helping us deal with the worry of having a parent move into a care home to ensuring we were supported (and had tea & biscuits!) as our mum reached the end of her life.

Reply from Maree Leadbeater, Marketing Manager at The Old Vicarage

Thank you so much for your kind and heartfelt words. It was truly a privilege to care for your mum and to support your family during her time with us at The Old Vicarage. We're so glad you felt the warmth, compassion, and support from our team - it means everything to us. Your mum will be fondly remembered, and we're grateful to have shared those final years with her and with you.

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Review of
Douglas Court
from T H (Grandson of Resident) published on 7 July 2025

Submitted via Postal Card • Report

Overall Experience

I think Douglas Court Care Home is great. I am really happy that my gran is properly looked after. All the staff are very kind to her and it's nice to know that my gran is safe in the care home. Top marks to all the staff who work at Douglas Court Care Home.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you so much for your kind words! We're delighted to hear that your gran is happy and well cared for at Douglas Court. Your feedback means a lot to our team-they work hard every day to make sure all our residents feel safe, valued, and at home. Top marks to you for taking the time to share this lovely review!

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Review of
Douglas Court
from Philip C (Son of Resident) published on 18 June 2025

Submitted via Postal Card • Report

Overall Experience

Mother is more settled and content with the care she is receiving. There have been instances when an ambulance has been called resulting in trips to the hospital that thoroughly upset her but these have reduced.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear your Mother is more settled and content with the care she is receiving. Thank you.

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Review of
Kiwi House Care Home
from J F (Daughter of Resident) published on 5 June 2025

Submitted via Postal Card • Report

Overall Experience

A beautiful home, more like a hotel.
Staff very very caring, receptionist lovely.
Every time I visit mum I am welcomed 100%.
The manager is lovely.
I would definitely recommend this home to family and friends - superb.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are so pleased to hear that you found our team to be very caring and welcoming. Thank you for recommending our home.

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Review of
The Old Vicarage
from T W (Daughter of Resident) published on 15 May 2025

Submitted via Postal Card • Report

Overall Experience

A truly superb care home with wonderful staff. The manager and her team are so attentive, caring and professional. The rooms are good and well-cleaned. Dad has dementia and he is well looked after. We are always informed on any status and kept informed of everything. The staff from all departments really

do work together as a team, which is reflected in the care that all residents receive. There are a lot of activities and days out for the residents and a lovely garden to be in weather permitting.

Reply from Maree Leadbeater, Marketing Manager at The Old Vicarage

Thank you for taking the time to leave a review for The Old Vicarage. We are so pleased to hear you found our team to be so attentive, caring and professional. Thank you.

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Review of
Douglas Court
from D L (Resident) assisted by family/friend published on 12 May 2025

Submitted via Postal Card • Report

Overall Experience

The food is good, especially breakfast and puddings. The carers are courteous and understanding with a good sense of humour. The home is kept clean. There are different activities to suit various abilities and tastes. It is well run and generally calm. The garden is well-maintained and accessible.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear you find carers are courteous and understanding, and that you find the activities to be varied to suit all. Thank you.

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Review of
The Old Vicarage
from A T (Son of Resident) published on 30 April 2025

Submitted via Postal Card • Report

Overall Experience

My whole experience of the team at the Old Vicarage has been positive from the moment my mother visited them. We recently undertook a periodic review of her care and I was amazed at the detailed records and knowledge they have of every aspect of mums care. The whole team are caring, diligent and professional

in all their dealings with the residents. I could not be happier.

Reply from Lexie Jex, Marketing Assistant at The Old Vicarage

Thank you for taking the time to leave a review for The Old Vicarage Care Home. We are so pleased that you have had a positive experience with us and that you find our team to be caring, diligent and professional. Thank you.

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Review of
Douglas Court
from Victor W (Son of Resident) published on 23 April 2025

Submitted via Website • Report

Overall Experience

Douglas Court take the Care Home description as it should be...it is a HOME, and they CARE. While there are many homes with more luxurious and expensive surroundings, furnishings etc. When we first called in at Douglas Court, we felt that this was the place, because it had a wonderful atmosphere. Both

my parents were here, until my mum died in April '23, and my dad stayed here until he 'left us' in April 25. The staff have been amazing, and very quickly became 'family'. I can't imagine he would have been happier in any other home (and I have been in quite a few others ).
Well done to all the staff for a truly excellent job!

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased to hear that you felt our home had a wonderful atmosphere and that you were happy to choose it as a place for both your parents. They will both be missed by our team and the other residents. Thank you.

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Review of
Kiwi House Care Home
from C S (Wife of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

Very successful stay, comfortable and well look after good food.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are thrilled to hear your stay was successful and you thought the food was good. Thank you.

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Review of
Kiwi House Care Home
from G W (Nephew of Resident) published on 27 March 2025

Submitted via Postal Card • Report

Overall Experience

I found the staff of Kiwi House to be very professional. The whole process of arranging care for my relative was efficient and easy to manage. The home is very clean and I have full confidence in the safety and security of my aunt while in residence.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are so pleased to hear you found our team to be very professional and the home to be clean and secure, filling you with confidence. Thank you.

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Review of
Douglas Court
from V S (Daughter of Resident) published on 14 March 2025

Submitted via Postal Card • Report

Overall Experience

The care home has been a lot calmer recently and that's been so good as its helped mums mood to lift. The food has improved with more snacks the cutlery is still dirty at times and the food can be lukewarm - big portions too so there's a lot of waste. Considering the challenges presented by some of

the residents a high level of care is delivered and the staff particularly the regular ones are worth their weight in gold, with personalised attention to mum as an individual. Thank you.

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Review of
Douglas Court
from D B (Son of Resident) published on 4 March 2025

Submitted via Postal Card • Report

Overall Experience

My father has dementia and can be demanding and needing. The staff take it all in their stride, I genuinely believe that all the staff members love and care about my father. All the staff are approachable and very knowledgeable about my fathers care and needs. The home is spotlessly clean and tidy.

He is engaged with all the activities going on all the time in and out of the home.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for leaving a review for Douglas Court Care Home. We are so pleased to hear that you find our team are approachable and very knowledgeable about your father's care and needs. Thank you.

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Review of
Kiwi House Care Home
from Martin M (Son of Resident) published on 29 January 2025

Submitted via Website • Report

Overall Experience

Entering Kiwi House you immediately feel the warm and friendly atmosphere. Kiwi House is a relatively new building with wide corridors and plush carpets. The staff are loving and caring and do their utmost to make their residents comfortable and content. I highly recommend Kiwi House Care Home.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for taking the time to leave a review for Kiwi House Care Home. We are so pleased to hear that you immediately felt the warm and friendly atmosphere and that you found our team to be loving and caring and do their utmost to make their residents comfortable and content. Thank you for your recommendations.

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Review of
Douglas Court
from John C (Resident) published on 28 January 2025

Submitted via Postal Card • Report

Overall Experience

I came here in a total mess after years of drinking and drug abuse, also homeless at times. the staff here have been professional and helpful at all times. The food is excellent and I have gained quite a bit of weight although I am quite an active person.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for taking the time to leave a review for Douglas Court Care Home. We are so pleased you found our team to be professional and helpful and that you really enjoy the food. Thank you.

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Review of
Douglas Court
from D L (Resident) assisted by family/friend published on 6 January 2025

Submitted via Postal Card • Report

Overall Experience

Excellent. It's friendly and homely the staff are welcoming and caring. It is very clean and reliable and work hard. The food is acceptable, appetising, though I would like more brown bread and hot food in the middle of the day when I am more hungry, and I have tea in the evening. There are some good

activities going on. I like it when people come in to sing, especially the church and children's groups.

Reply from Maree Leadbeater, Marketing Manager at Douglas Court

Thank you for leaving a review for Douglas Court Care Home. We are so pleased to hear you found our home to be excellent with welcoming and caring team. Thank you for your kind words.

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Review of
The Old Vicarage
from Jane C (Daughter of Resident) published on 6 January 2025

Submitted via Website • Report

Overall Experience

An absolutely fantastic care home, with an excellent team of staff who run it. My first impression of The Old Vicarage team was incredibly positive when I visited them to set up respite care for my mother. I had looked at other places that day that had made my heart sink. They were professional, warm

and informed. The home itself is lovely - clean, bright, lovely communal areas, and a choice of really nice rooms which meant that I could choose the one I thought was most appropriate for my mother. All of the residents I saw as I was shown around looked well cared for and relaxed. The Old Vicarage has not disappointed me. I cannot thank the team enough for their hard work, diligence and kindness - they are exceptional. This home is well-run in all aspects, from laundry and meals, to medical and care needs that are set up swiftly and delivered effectively. You can feel the care that goes into the residents here, and I would not hesitate to recommend The Old Vicarage team.

Reply from Maree Leadbeater, Marketing Manager at The Old Vicarage

Thank you for taking the time to leave a review for The Old Vicarage. We are so pleased to hear that you find our home to be fantastic and that you found our team to be hard-working, diligent and kind. Thank you for your kind words.

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Review of
Kiwi House Care Home
from G G (Friend of Resident) published on 16 December 2024

Submitted via Postal Card • Report

Overall Experience

This place and staff are 5-star. Couldn't do enough for us. Brilliant.

Reply from Maree Leadbeater, Marketing Manager at Kiwi House Care Home

Thank you for leaving a wonderful review for Kiwi House Care Home! We're delighted to hear you've had a 5-star experience and appreciate our team's dedication to going above and beyond for you. Thank you for your kind words!

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Review of
The Old Vicarage
from C P (Daughter of Resident) published on 3 December 2024

Submitted via Website • Report

Overall Experience

A friendly care home, all the staff went way beyond to help with my father's needs, a spotless place, excellent food choices and plenty of entertainment and days out to suit everyone. A personal touch outside his room about his past life and hobbies so a good talking point to stimulate conversation,

having only stayed a month for recuperation he was able to come home but he was happy and well looked after whilst he was there and if needs be we wouldn't hesitate to go back again, thank you to everyone.

Reply from Maree Leadbeater, Marketing Manager at The Old Vicarage

Thank you for taking the time to leave a review for the Old Vicarage Care Home. We are so pleased to hear our team went way beyond to help with your father's needs and that you have found our home to be a spotless place, with excellent food choices and plenty of entertainment and days out to suit everyone. Thank you.

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Adept Care Homes Ltd Locations in Derbyshire (3)

Adept Care Homes Ltd Reviews in Derbyshire (337)

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Kiwi House Care Home

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